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21Casino Review - Mobile, Live Casino, Banking & Bonuses

Review

85%
  • 121% first deposit bonus
  • Daily promotions and giveaways
  • Excellent customer service
  • Hundreds of great games
  • New slots added regularly
  • Generous loyalty programme

21Casino

121% up to £300 1st Deposit Bonus

Visit Casino Full Ts&Cs apply. 18+. New Players Only. Minimum Deposit Of £10. Bonus Funds Are 121% Up To £300 And Separate To Cash Funds. 35X Bonus Wagering Requirements. £5 Max Bet With Bonus. Bonus Must Be Used Within 30 Days Otherwise Any Unused Bonus Shall Be Removed. Terms Apply. Gambling Can Be Addictive, Please gamble responsibly: BeGambleAware.org

Introduction

21 Casino is an online platform with a touch of luxury for enjoying the smooth operation of the very best in casinos. It was established by a group of casino aficionados who were already part of the gaming industry and wanted to create a site where the action and ambience were a bit more sophisticated than the usual online slots site.

The power behind 21 Casino is White Hat Gaming, and the 21 Casino brand is managed by Imperium Network Solutions Ltd on behalf of Caddell Ltd NV, which has an office in Central London.

This company is regulated by the UK Gambling Commission, and its holding license from them has the number #000-038720-R-319481-005. The site is also regulated by the Malta Gaming Authority.

The site was founded in 2015. It has rapidly gained in popularity thanks to its fashionable design and generous giveaways and promotions.

Software

At 21 Casino, players will find a huge selection of table gaming, slots, and betting on virtual sports from some of the most innovative and creative developers in the business. These include:

- Amaya

- Net/Ent

- Thunderkick

- Big Time Gaming

- Genesis

- Quickspin

- Leander

- Elk Studios

- Evolution Gaming

- NYX

The menu symbol at the top right of the screen will give you a drop-down menu that includes Games Lobby, and you will find everything you need in that section. You can search 21 Casino’s range of slots and other activities by the provider, the type of game, or a word in the offering's title.

With the search facility, it’s quick and easy to bring up a selection of slots or exactly the game you are looking for, or you can click on the software provider you like via the drop-down menu at the right side of the screen when looking at the site offerings.

21 Casino is dedicated to bringing its players the hottest new gaming releases. If you want to see what new titles 21 Casino has, simply click on the New tab.

Games

21 Casino has an enormous range of slots. Some of their popular slots include Foxin’ Wins Again, Dragon’s Treasure, Genie Jackpots, Medusa, Starburst and Gonzo’s Quest. There are two slots inspired by Game of Thrones.

Mobile product & app

Many 21 Casino offerings can be enjoyed wherever players happen to be because the site has an HTML5-compatible mobile platform, which means it is compatible with most tablets and smartphones, including Android and iOS. Downloads are not required, and the mobile experience should be almost the same as playing on a desktop PC.

Live Casino

21 Casino offers a diverse live product, and gamers can enjoy gaming in real time from a professional studio casino. The games offered are Live Blackjack, Live Baccarat, Live Keno, Live Lottery and Live Roulette, and they have interactive features.

Banking

21 Casino accepts payment via bank transfer and major credit and debit cards. 21 Casino also accepts Skrill, Neteller, UKash, Paysafecard, POLi and Sofort.

Withdrawal times

Withdrawal times at 21 Casino depend on making any verifications that are required and the processes of your financial institution. It may take up to seven days.

Support

21 Casino aims to give its clients excellent support 24 hours a day, seven days a week. It has a live chat function on the website, which means help and information are just a click away. Many issues can be resolved within a few minutes. You can contact 21 Casino support by:

-Email: SUPPORT@21CASINO.COM

-Chat: Use the Chat Now button on the website

Responsible gambling

The team at 21 Casino wants its players to be assured that they are greatly valued. At 21 Casino, they believe it is their duty to ensure that clients enjoy playing while also having a duty to prevent access to underage players and prevent the compulsive use of the site. 21 Casino has a number of tools to promote responsible gaming. 21 Casino offers a self-assessment questionnaire to help players realise if they have a problem with compulsive gambling. If this is the case, there are a number of tools that can be used to regulate your gambling behaviour. These include:

- Deposit limits: Set a deposit limit when you register to limit spending. This limit can be amended.

- Self Exclusion: Bar yourself from playing at the casino for six months or up to five years. 21 Casino will prevent you using the account when you have self-excluded, and the site will take steps to prevent you from opening a new account until the self-exclusion period is over.

- Time Out: This is where players take a break from the site, and it can last from 24 hours up to six weeks.

The 21 Casino Responsible Gambling section provides access to these tools, along with references for organisations that can assist with gambling problems. It also offers advice and tips for responsible gaming.

Security

21 Casino uses the latest digital security from GlobalSign, a leading security firm. The site also uses SSL encryption, and the games are audited by independent agencies such as iTech Labs or TST. The site complies with anti-money laundering legislation and verifies the age and identity of players to prevent criminal activity.

Fairness and legitimacy

You can expect fair and random results from 21 Casino as the site is independently audited. The site has a good reputation in the gambling community for fairness and legitimacy, and it is rated generally trustworthy.

Welcome bonus

121% Up To £300 1st Deposit Bonus

Full Ts&Cs apply. 18+. New Players Only. Minimum Deposit Of £10. Bonus Funds Are 121% Up To £300 And Separate To Cash Funds. 35X Bonus Wagering Requirements. £5 Max Bet With Bonus. Bonus Must Be Used Within 30 Days Otherwise Any Unused Bonus Shall Be Removed. Terms Apply. Gambling Can Be Addictive, Please gamble responsibly: BeGambleAware.org

No deposit bonus

21 Casino offers a no-deposit free spins bonus, but UK players are not eligible for this. The free spins can be taken by playing Starburst, or Starburst Touch, and the bonus cash generated from no deposit free spins have to be wagered at least 35 times before it can be withdrawn as cash. Winnings from the no-deposit free spins will be capped at a maximum of £100.

Free spins bonus

There is a free spins bonus for new players with the first deposit bonus, and these free spins can be used on any NetEnt game except Arabian Nights, Bloodsuckers, Jackpot 6000, Devil’s Delight, Mega Joker, Super Lucky Frog, Spellcast or Super Nudge 6000. Money from these free spins must be wagered at least 35 times before it can be converted into cash and then withdrawn. Not all games contribute in the same way to the requirements for wagers.

Bonus Codes, Vouchers and Promo Codes

21 Casino does not appear to offer bonus codes or vouchers, but the site offers a range of promotions, so it would be worth checking the promotions section of the site to see if there are any new offers of this type.

Existing customer bonuses, loyalty programmes and reloads

There is a reward called the Hangover Bonus for regular customers. This is a 21 per cent bonus of up to £210 in value for the first deposit of the day each Monday and Tuesday. The minimum deposit required is £10, and the bonus money must be wagered at least 35 times before it can be converted into cash and then withdrawn. Different offerings can contribute to the wager requirements in different ways.

There is also the Stairway Bonus. This is available at the weekend, and for deposits of £20, £50 or £100, you will receive 10, 25 or 50 bonus spins respectively. These bonus spins can be played on Stickers, Starburst, Lights, Aloha Cluster Pays or Fruit Shop. Bonus cash must be wagered at least 35 times before it can converted into real cash and then withdrawn.

21 Casino also offers a Loyalty Royalty programme. Collect points for playing, and when you have 1,000, you will receive a £5 bonus. For each £10 in cash or bonus that is bet, players receive 2 points for slots, 1 point for video poker or bingo, half a point for blackjack, a quarter of a point for roulette and 2 points for scratch cards.

There are also competitions where players can be entered into a drawing for a free trip or some other prize depending on the money deposited and wagered.

21 Casino FAQs

- How do I sign up to 21 Casino?

It is easy to create an account on the website. Simply go to Register Now and fill in your details, then create your user name and password.

- What is the contact number for 21 Casino?

There is no phone number for the site, but you can contact 21 Casino through their live chat facility or by email.

- How do I log in to 21 casino?

You will need your user name and your password. Click on Log In at the top of the page, or you will find the option from the drop-down menu at the main menu icon.

- How do I close my 21 Casino account?

Players may close their account at any time by getting in contact with customer support.

- Is 21 Casino a rip off / fraud?

21 Casino is regarded as a legitimate and trustworthy gambling site that is regulated by the Malta Gaming Authority and the UK Gambling Commission.

- Do you have to download software to play at 21 Casino?

It is not necessary to download software to play at 21 Casino. The offerings use software that is designed to be available on your web browser, whether this is used on a smartphone or a tablet.

- How can I withdraw my casino bonus at 21 Casino?

In general, 21 Casino bonus money must be wagered at least 35 times before it can be withdrawn, and there may be other terms and conditions that must be fulfilled.

- Is the 21 Casino bonus legitimate?

The bonuses at 21 Casino are legitimate; however, there are criteria that must be met, and you will be required to make a deposit.

- Are there wagering requirements attached to a 21 Casino bonus?

Yes, after the bonus is credited to you, it generally must be wagered 35 times before it can be converted into cash and a withdrawal can be made.

- Why can't I withdraw my 21 Casino bonus winnings?

It is likely you cannot make a withdrawal because you have not fulfilled the wagering criteria. If you have, and you still cannot withdraw your bonus winnings, please contact the customer service team.

- Can I keep the money I win on my 21 Casino free spins bonus?

You can keep the money once you have fulfilled the criteria associated with the bonus.

- Does 21 Casino have an app?

There is no 21 Casino app at present, but the site is compatible with your mobile device.

- Is there a bonus specifically for mobile players at 21 Casino?

There is no bonus specifically for mobile players at 21 Casino.

- Does 21 Casino accept Paypal?

21 Casino does not accept PayPal.

- Can I pay 21 Casino with my Phone Credit?

No, 21 Casino does not take payments in this way.

- Do I have to download the 21 Casino App to play on my mobile?

The site is compatible with your mobile.

- Can I play 21 Casino on a Windows Phone?

You can play 21 Casino on all mobile devices.

- Can I play 21 Casino on iPhone?

You can play 21 Casino on all mobile devices.

- Does 21 Casino have mobile casino tournaments?

It does not offer mobile casino tournaments at this time.

- Does 21 Casino allow top up by text/SMS?

You cannot deposit at 21 Casino via SMS.

Casino Information

Casino: 21Casino
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Welcome Bonus Breakdown

Below you can see how we rate each individual area of the Casino, so you can see if the things most important to you measure up.

Games Available At This Casino

Below you can see a selection of games that are available at this Casino – simply click on the icons below to play the games for free – this will give you a really good idea of what to expect if you choose to start playing for real money.

Casino Ratings Breakdown

Below you can see how we rate each individual area of the Casino, so you can see if the things most important to you measure up.

Slots Content
80
Mobile Usability
81
Customer Service
82
Slots Software
80
Promotions & Bonuses
79
Loyalty Scheme
82
Trust and Track Record
83
Payments and Withdrawals
80