- Top games.
- Very good range of deposit methods.
- Lots of different promotions.
- VIP club.
- Excellent responsible gaming features.
- Fully Licenced by UK Gambling Commission
- Bonus Terms & Conditions Apply
Up to £200 BonusVisit Casino 18+. New players only. T&Cs apply. Min £10 deposit, max £200 bonus on 1st dep only. Valid for 90 days, 50x wagering requirements.
Ace Lucky is owned by ProgressPlay, which has been in the online casino business since 2012 and provides the platform behind multiple online casino sites. Ace Lucky has over 200 different slots and games, including top titles and a live casino. ProgressPlay has a lot of ‘white label’ platforms, providing the software and technology for other gaming brands.
This is why you may feel like you have been on the site before. You have probably been on a very similar site running on the ProgressPlay platform, with similar help text and sometimes even similar bonuses and rules.
One great feature is that you can access the games in a free play mode to take a look at them. The site design is excellent - visually engaging, really clear, and all the relevant information is easy to find.
Ace Lucky is regulated by the Gambling Commission. It has a clean slate, with no comments recorded against it.
Ace Lucky Casino is a ProgressPlay platform and some of the titles are from the company itself; however, there are also games from NetEnt, NextGen, Cryptologic, Elk Studios, WagerMill, Iron Dog, Scientific, Microgaming, NYX interactive, Quickspin, Big Time Gaming, 2 by 2, Blueprint Gaming and others - a very good selection.
Ace Lucky Casino has a great selection of the all-time favourites, including Gonzo’s Quest, Terminator 2, Game of Thrones, Tomb Raider, Rainbow Riches, Avalon II, Thunderstruck II, Koi Princess, Jurassic World, Birdz, Valhalla, Foxin Wins, and Warlords. Jackpots slots include Divine Fortune, Tunazmunni, Chilli Gold 2, Dolphin Gold, King Cashalot, Isis, Cash Splash, Fruit Fiesta, Treasure Nile, and Lots of Loot. There are also casino games, of course, and live casino games including multiplayer roulette.
Mobile product & app
You don’t need an app to play in this casino - just access the web page.
There is a very good selection of live casino action, including lots of different versions of blackjack and roulette with live dealers.
There is a very wide range of deposit methods. You can deposit via bank transfer, Visa, Mastercard, Electron, Delta, Maestro, JCB, Solo, Switch, Discover and Diners Club. In addition, you can use e-wallets such as Neteller and Skrill. There is also Giropay, Trustly, the Paysafecard, WebMoney and so on.
You can also use PayByPhone, which enables you to make a deposit to the casino via your mobile phone provider. You can deposit a minimum of £10 and a maximum of £30 per day; however, you can't withdraw back onto the phone. In common with some other sites, Olorra Management is used to process deposits. This is what will appear on your statement.
There are minimum withdrawal amounts and these tend to be £50 for bank transfers or Trustly and £20 for credit and debit cards and e-wallets. Maximum withdrawal per account is £3,000 a week, except if you are lucky enough to win the Divine Fortune jackpot - if you do, you can draw £30,000 a month.
Ace Lucky has a review period before it processes the withdrawal. Basically, the pending period is three days, the processing period is one day, and then you have the period while you wait for the funds to appear on your account, which is only one day for the e-wallets but can be up to six days for Visa, Mastercard and others.
Ace Lucky casino has 24/7 customer help, provided via online chat or email. The information provided on the casino pages is very good - it is easy to find help with anything you want to know.
Ace Lucky has clear information for players who want to self-limit. You have to use the ‘contact us’ form to make a written declaration that you want to limit your deposit or reduce your existing limit. There is also a link to the BeGambleAware site.
Even better, the list of information areas at the bottom of the screen includes a ‘play responsibly’ section with information on where to go if you need to self-exclude short or long term and advice on how to play responsibly.
You can set daily, weekly or monthly limits on the amount you deposit, the amount you bet, the amount you can lose, and the length of time you play for. You can set these when you register. If you want to change them later, you can; however, there will be a seven-day wait for the changes to take effect.
You can also set a ‘reality check’ counter that will interrupt your games after a set time. These pages also give a lot of useful links for people who need help with gambling addiction.
Ace Lucky displays the PCI logo, meaning that it adheres to its standards. PCI is the security standards council for payment cards. The site also displays the Comodo One icon - Comodo issues SSL certificates, which are a sign of better security for transactions and information being transferred over the internet.
Fairness and legitimacy
Ace Lucky Casino has an easy to find list of the payouts for each of the games. This shows the return to player percentage (RTP) and the games are listed in alphabetical order, making it is really easy to find the information for any game you want to look up.
There is a 100 per cent welcome deposit bonus up to £200, with a minimum deposit of £10. The wagering requirement is 50x. There is also a special bonus for new members, which is usually limited to one day only and notified by email.
No deposit bonus
Ace Lucky casino does not have a no deposit bonus.
Free spins bonus
Free spins feature as part of some of the promo bonuses. There is also a ten free spins feature on a Sunday, called Happy Hour, which focuses on a different game each week. You have to deposit £10 using the code HAPPY and can claim the reward ten times over. The list of games that will be featured is notified in advance on the promo page. There is a 50x wagering requirement, as with all the other promotions.
Bonus codes, vouchers and promo codes
Various bonuses have promo codes; in addition, Ace Lucky tailors offers to players. You may receive an email containing a bonus offer that is specifically targeted at you, the games you like to play and your playing style. You can usually claim these twice. Another promo is Live Dealer Cashback. This offers 30 per cent cashback on your losses when you are playing roulette with a live dealer over the weekend.
The offer is valid for up to £300 in losses and the requirement is that you have to make a minimum deposit of £10 using the code CASH. There is a similar offer on ordinary casino roulette, which is 25 per cent cashback on your losses.
Existing customer bonuses, loyalty programmes and reloads
There are bonus surprises every Tuesday for loyal customers - the more you play and deposit, the more surprises you get. Ace Lucky gives away thousands of pounds worth of bonuses but doesn’t tell you in advance when this is going to happen; instead, you will just see your account balance go up.
To be eligible, you must have deposited in the last 14 days and must have played in the last eight days. There is a wagering requirement of 50 times.
Ace Lucky Casino has a VIP club, with various levels and benefits for each level. You can go through bronze, silver, gold, platinum and diamond levels, with your VIP level determined by the number of points you earned in the previous three months. Every £16 you wager earns you one point.
A silver member needs 500 points and a diamond member 10,000 points. The higher levels get VIP customer support and birthday presents. Right at the top of the tree, you will get personalised gifts, a personal account manager, an anniversary bonus and more with a diamond account.
What are the everyday promos and loyalty schemes like?
During a particular month, Ace Luck will run a range of promos; for example, deposit £50, use a promo code and get 50 free spins on Gorilla Go Wild, which you can use three times during the month. As usual, there is a 50x wagering requirement.
Ace Lucky casino FAQs
- How do I sign up to Ace Lucky casino?
You need to register, then you can make a deposit.
- What is the contact number for Ace Lucky casino?
There is no phone number advertised; instead, you will need to make contact via online chat or email, which is available 24/7.
- How do I login to Ace Lucky casino?
Click the red ‘login’ button at the top right of the screen and fill in your email address and password.
- How do I close my Ace Lucky casino account?
You will need to contact the help staff via the chat facility or email.
- Is Ace Lucky Casino a rip off/fraud?
No, it is licensed and authorised by the UK Gambling Commission.
- Do you have to download software to play at Ace Lucky Casino?
No, you can play straightaway online.
- How can I withdraw my casino bonus at Ace Lucky Casino?
You can only withdraw the bonus when you have satisfied the wagering requirement, which is 50 times for Ace Lucky Casino. Once you have done this, you can follow the normal withdrawal arrangements.
- Is the Ace Lucky Casino bonus legitimate?
Yes, all the casino promotion bonuses are legitimate; however, they have terms and conditions attached and some are time-limited.
- Are there wagering requirements attached to Ace Lucky Casino bonus?
Yes, there are, and nearly all of them have a wagering requirement of 50 times any bonus awarded; sometimes, you also have to use the bonus within a certain amount of time.
- Why can't I withdraw my Ace Lucky Casino bonus winnings?
Probably because you have not played through and satisfied the wagering requirement, which is 50 times the bonus. There are also minimum and maximum limits for withdrawal.
- Can I keep the money I win on my Ace Lucky casino free spins bonus?
Yes, but there are sometimes conditions; for example, you may need to play with the bonus money within a certain time period.
- Does Ace Lucky casino have an app?
No, there is no app as such. If you can access the web, you will be able to play.
- Is there a bonus specifically for mobile players at Ace Lucky Casino?
No, there is no bonus specifically for mobile players at Ace Lucky.
- Does Ace Lucky casino mobile casino accept PayPal?
PayPal is not among the deposit methods listed by Ace Lucky.
- Can I pay Ace Lucky Casino with my phone credit?
Yes, you can use the PayByPhone app to do this, but be aware that the limits on deposits and withdrawals tend to be lower. Also, you can’t withdraw money back onto your phone.
- Do I have to download the Ace Lucky Casino app to play on my mobile?
No, as long as you can access the internet on your phone, you will be able to play.
- Can I play Ace Lucky casino on a Windows phone?
This should be fine, as you can access the internet from a Windows phone.
- Can I play Ace Lucky casino on iPhone?
Yes, you will be able to access Ace Lucky casino from your iPhone.
- Does Ace Lucky Casino have mobile casino tournaments?
No, Ace Lucky does not have mobile casino tournaments.
- Does Ace Lucky casino allow top up by text/SMS?
No, you will have to use the PayByPhone app to do this.
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Welcome Bonus Breakdown
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Games Available At This Casino
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