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bet-at-home Casino Review - Mobile, Live Casino, Banking & Bonuses

Review

56%
  • Exciting and generous new player bonus offers
  • A huge range of top-class slots and other games
  • A good level of customer support
  • Extensive methods to deposit and withdraw cash
  • A warm, fun, welcoming customer-focused atmosphere
  • Fully Licenced by UK Gambling Commission
  • Link to Terms and Conditions

bet-at-home Casino

Not Recommended - Try Casinoland

Visit Casino 18+. New players only. T&Cs apply. 60X WR on bonus. Valid 28 days. Game weighting applies. BeGambleAware.org

Introduction

As the twentieth century came to a close, Austrians Jochen Dickinger and Franz Ömer launched a limited company called bet-at-home Casino. A few months later, their website went online, focused simply on sports betting, but it soon expanded to include a livescore service. Several years later, in 2005, an online casino arm was added.

Further growth soon followed, and in 2009 bet-at-home became part of the respected French sport & gaming family the BetClic Everest Group. Now based in Germany, and with licences from Malta, the UK and Ireland, around 5 million loyal customers currently enjoy playing and betting online with bet-at-home Casino.

This is the story of success, but also of passion for the art of wagering. Bet-at-home Casino promotional material is dominated by their total focus on delivering upbeat, fun and all-round exciting experiences to players.

Software

NetEnt provide much of the software used in the slots available from bet-at-home Casino, but other companies such as Quickspin, Evolution Gaming and Amaya (Chartwell) feature too.

Slots

If you love slots then you’ll be in heaven paying at bet-at-home Casino. Dozens of high-class titles are sure to satisfy even the most picky player. Spend some time browsing through what’s on offer, or make good use of the handy category function and jump straight to the slots that sound most appealing.

Choices include retro, TV and entertainment, adventure, and horror and crime slot games. There’s an extra option to filter games by additional features, which is handy if you are after something with free spins or bonus games.

Classic favourites include Starburst and Fruit Spin, while new titles such as Planet of the Apes, Blood Suckers, and Phantom’s Curse keep things current. Whatever your tastes or the game style you prefer there’s no shortage of choice. If you fancy a change of scene occasionally then there are standard table games such as blackjack, roulette, poker and Baccarat readily available too.

Mobile product & app

Bet-at-home Casino have a fully functional mobile site that can be easily accessed via an app designed for both iOS and Android, or players can simply play via their browser. The app covers all aspects of wagering offered by the company, including the casino games.

Live Casino

There’s a decent live casino selection at bet-at-home Casino, featuring several versions of blackjack and roulette, all powered by NetEnt. Live, VIP and rocket roulette feature a dealer, while the automatic live version is the only offering without a real face to oversee things.

Banking

Players looking to deposit cash into their bet-at-home Casino account are spoiled for choice, with Visa, MasterCard, Diners Club, Bank Transfer, EPS, GiroPay, SOFOR, Skrill/Moneybookers, Trustly, PayBox, Neteller and Paysafecard all being accepted.

Players who wish to withdraw their winnings from their bet-at-home Casino account have plenty of options too, although some have restrictions on the amount that can be transferred at one time, and the usage fees vary by payment type. Bank transfers of any amount are accepted, and up to three withdrawals a month are allowed for free before a charge of up to £5 is charged for any extras.

Two free Skrill withdrawals of between £10 and £6,000 can be made before the £5 max charge is triggered, while credit card transfers have no fees but £100 is the minimum amount that can be transferred. Information on other withdrawal methods, including Neteller, Trusty and Paysafecard, can be found on the casino’s website.

Withdrawal times

Withdrawals made via EWallet services take around 1-2 day to clear, while those to credit and debit cards are a little slower, at an average of 2-5 days. Bank transfer withdrawals are the slowest, as they can take up to five days to be fully processed.

Support

Bet-at-home Casino offers an extensive customer support system that should cover all bases. Alongside the live chat option there’s a useful webmail form that customers can use to ask a question, give feedback or to report a technical problem. This is a fast and handy way to communicate non-urgent information, or to find answers to general questions and queries.

Customers who wish to email the company should use the following address: [email protected]

Responsible gambling

While bet-at-home Casino highlights the fun aspects of online gaming they also pay attention to providing clear guidelines and support systems for responsible gambling. Key features of their site include a ‘Reality Check’ option - something that customers can opt into that will track their time spent playing and remind them when they reach a self-imposed time limit.

Other measures available for players to set up include: personal playing limits, timeouts and self-exclusion periods. There are also lists of general and specific tips on how to enjoy the gambling experience whilst being aware of the dangers, along with a clear and detailed policy focused on keeping underage players off the site.

Security

Bet-at-home Casino takes the issue of security very seriously. All information on the site is secured with 128-bit RSA-encryption technology and SL encryption, so your banking and personal details are fully protected.

Fairness and legitimacy

As well as being licensed by respected gaming authorities in Britain, Italy and Malta, bet-at-home Casino has an eCOGRA Safe and Secure Seal, which means that their games are fair for players. This is tested through regular inspections and audits by Net Ent. Players report being happy with the returns that bet-at-home Casino’s games offer.

Welcome bonus

New customers are rewarded with an exciting welcome bonus package. It works by doubling the initial deposit that a new player makes, with anything from £1 to £374.99 being doubled and attracting an additional £150. Even better, anyone buying chips worth between £375.00 and £1,500 gets an extra 50% of the total plus an outstanding £750 max bonus on top.

Bonus payments are available immediately after the required amount is deposited by new players. Withdrawals can be made after the entire amount is wagered 60x in 28 days on eligible games, leaving players with plenty of time and scope to explore the site and enjoy racking up some winnings.

No deposit bonus

There are no current no deposit bonus offers available.

Free spins bonus

In general, special offers and bonuses for existing players are pretty hard to spot, and there is no current active standard free spin option for customers.

Bonus Codes, Vouchers and Promo Codes

New players can take advantage of special joining offers, which vary throughout the year. Links to these are available in various places online, and can be found directly on bet-at-home Casino’s website.

Existing customer bonuses, loyalty programmes and reloads

Bet-at-home Casino doesn’t promote any special casino-related offers in addition to the VIP option that is available on some table games.

> FAQs

- How do I sign up to bet-at-home Casino?

To register, just open the homepage, click on the green ‘Register Now’ button in the top-right section of the page and complete all the personal details required.

- What is the contact number for bet-at-home Casino?

Players can contact the casino team by phone on the following number +356-20102577. It should be noted that this is not a dedicated helpline, and that the comprehensive support section offers live chat and web form query options.

- How do I login to bet-at-home Casino?

Registered players can login quickly and easily via the main website. The login button is situated on the top-right side of the homepage, and should be clicked after entering either your customer number or registered email, and password. There is also a guest login option.

- How do I close my bet-at-home Casino account?

If you wish to close your account please contact the customer service team who will be able to assist you.

- Is bet-at-home Casino a rip off / fraud?

No. In fact, their games offer a higher than average return on their games. With strict monitoring and external auditing good practices in place, this is a company who go the extra mile to ensure that players have a positive, and above all else, fair, experience.

- Do you have to download software to play at bet-at-home Casino?

There is a specially designed app for Android and iOS mobile device users to download, but their games also work when played on a mobile device via a web browser.

- How can I withdraw my casino bonus at bet-at-home Casino?

Once the wagering requirements for a particular casino welcome bonus have been met any winnings may be withdrawn. Although the exact conditions vary between promotions this will generally require multiple recycling of the initial deposit and bonus amount within a set period of time. Different games may contribute different percentages to this process.

- Is the bet-at-home Casino bonus legitimate?

Yes, the bonus is legitimate. Players are able to choose their own level of initial investment, and are rewarded proportionately with a bonus payment. On top, an additional flat fee extra bonus is featured in the current promotion.

- Are there wagering requirements attached to bet-at-home Casino bonus?

Yes; however, these vary between campaigns. Players can expect to be required to cycle the total awarded via deposit and free cash a set number of times, perhaps on a restricted number of games, and within a defined time period.

- Why can't I withdraw my bet-at-home Casino bonus winnings?

If you have problems withdrawing your bonus winnings this may because the conditions required to do so have not yet been met. Or, in other cases, this may happen because a player’s identity has not been fully validated. If this happens to you it is best to ask for help from the customer service team as soon as the problem becomes apparent.

- Can I keep the money I win on my bet-at-home Casino free spins bonus?

Yes, you are entitled to keep the money won once all terms and conditions have been met and any cash winnings released for withdrawal.

- Does bet-at-home Casino have an app?

Yes, there is a specially designed sports betting app that features all aspects of the company’s interests. This app is available for iOS and Android users to download.

- Is there a bonus specifically for mobile players at bet-at-home Casino?

No, there is no special, mobile player-only bonus offered, but the usual new player special offers apply when you register via mobile or online.

- Does bet-at-home mobile casino accept PayPal?

Bet-at-home Casino doesn’t currently accept PayPal for either deposits or withdrawals.

- Can I pay bet-at-home Casino with my Phone Credit?

This is not an option currently offered the company. However, there are lots of other ways that credit can be added to your account.

- Do I have to download the bet-at-home Casino App to play on my mobile?

No, players don’t need to download the specific app to play; it’s possible to play on your mobile and to access the site via a web browser. as you would do on a laptop or desktop.

- Can I play bet-at-home Casino on a Windows Phone?

Presuming you can access the internet and play bet-at-home Casino games via your browser then you can play on your Windows phone. There is no specific app for this type of platform though.

- Can I play bet-at-home Casino on an iPhone?

Yes, there is an app designed for iPhone users.

- Does bet-at-home Casino have mobile casino tournaments?

There is no specific provision for mobile casino tournaments from bet-at-home Casino; however, players using a mobile device are eligible to play all games available, and enter any competitions they are eligible for.

- Does bet-at-home Casino allow top up by text/SMS?

This is not currently an option, but there are many other ways in which players can easily and conveniently add credit to their account.

Casino Information

Casino: bet-at-home Casino
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Audited Payouts:
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eCOGRA Approved:
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Welcome Bonus Breakdown

Below you can see how we rate each individual area of the Casino, so you can see if the things most important to you measure up.

Games Available At This Casino

Below you can see a selection of games that are available at this Casino – simply click on the icons below to play the games for free – this will give you a really good idea of what to expect if you choose to start playing for real money.

Casino Ratings Breakdown

Below you can see how we rate each individual area of the Casino, so you can see if the things most important to you measure up.

Slots Content
82
Mobile Usability
81
Customer Service
82
Slots Software
80
Promotions & Bonuses
82
Loyalty Scheme
50
Trust and Track Record
55
Payments and Withdrawals
56