- £500 Welcome Package with 50 Free Spins
- Impressive collection of slots from plenty of talented providers
- Fantastic mobile product
- Trusted name in gaming
- Great customer service
- New promotions hosted regularly
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BetAt is licensed in Malta and its parent company is NRR Entertainment, established in 2010. It’s a small operator but gets excellent reviews online for its transparency and fair operations as well its customer service. It also owns the “SlottyVegas” site.
BetAt uses a really wide range of platforms, including Microgaming, Blue Gem, NextGen, Genesis, Leander, NetEnt and many others. The site has a popular live return-to-player (RTP) counter. This lets players see which slots are running “hot” - that's to say their RTP is currently higher than average - or “running cold” by paying under their average RTP.
With the array of platforms that BetAt uses, it’s not surprising that it has a great selection. If there's one niggle, it's that it's difficult to see the full range that's available using their homepage - navigation could be better. However, you can search by provider to find the slot that you want. What's more, you can rearrange the slots by subcategory and also see which one is headlining.
As well as the slots, there are blackjack, video poker, roulette, a live casino and other titles, including Kino, Triple Pocket Hold'em poker, Enchanted Woods and others.
There are several different flavours of roulette on offer, including American, European and French - also 3D roulette, which has been added more recently. Many of the titles have a “Play for Fun” switch, while others have a “Practice” mode which is a great idea. You can use these facilities to try out many of the games without registering or logging in.
Lots of different variations of blackjack are available, including 3D blackjack. There are both high- and low-limit games, a single deck game and a Pro Series as well as other variations. The video poker includes All American one hand, All American double-up, Deuces Wild one hand, Jacks or Better one hand and Jokers Wild one hand.
The video poker is brought to you by Netent. It works extremely well, has a useful guide to the hands on screen and has garnered a five-star rating from players using it.
Mobile Product & App
The BetAt site makes quite a feature of its mobile gaming, and there’s one of those mobile-friendly square barcodes (quick response app) on the Home page. You can scan this with a smartphone to get the mobile software. The mobile site works with Android, Apple and Windows and is also accessible via the www.casino-apps.net site.
You can’t download the application from an app store, though. The mobile gaming is provided by NetEnt, Microgaming, Leander, Nextgen and Genesis.
The live casino has four different types of baccarat as well as two types of speed baccarat and 10 different types of blackjack. Blackjack live is provided by Evolution Gaming. The live casino has live dealers, and poker players can bet against each other for that authentic “are they bluffing?” poker experience.
However, when the site was tested at various times of day, games were occasionally a little slow to load on a standard broadband connection.
There are no fees for deposits or withdrawals to sterling accounts. The minimum deposit is £20 and the maximum is £2,300, although once you're verified, you can get that increased. BetAt accepts the usual e-wallets, such as Neteller, Skrill, Ecocard, Paysafe and the rest.
However, note that like many other casinos, BetAt restricts some of its bonuses or promos if the deposit was made via an e-wallet. Bank transfers are also available at no charge.
BetAt has a really excellent reputation amongst gamblers is for its withdrawal times. There's generally a delay while a casino processes the payment, and with some casinos this can drag on for days. To its credit, BetAt processes credit card and bank transfers immediately. After that it depends how fast the bank or credit card provider is at crediting the payment to your account.
It will usually take three to five days for the payment to show up as cleared funds or credit. For verified players, e-wallet withdrawals go into your account immediately.
There is live chat available on the site, and if you go to the bottom of the screen you'll find a “Knowledgebase” option which has FAQs and help on various aspects of the site. The site won a “Best customer service” award from Casinomeister in 2015.
BetAt is signed up to GambleAware and Gamcare. You can limit your deposits or self-exclude if you are worried about your gaming activities.
BetAt is authorised by the Gambling Commission in the UK and registered with the Malta Gaming Authority. It’s also an accredited Casinomeister casino. The site suffered a distributed denial of service attack by hackers who also went after Neteller in 2015.
At the time it caused severe disruption, but BetAt seem to have put that behind them and operation has been trouble-free since. No one lost any money, and they have strong security systems. Their games are “server-executed”, so they can’t be tampered with.
Fairness and Legitimacy
Their random number generator has been audited by specialists in Sweden and Canada, and the same RNG is used in free play and in paid play. Their Gambling Commission authorisation is an indicator of fairness and legitimacy. However, NRR Entertainment, BetAt’s parent company, was given a Gambling Commission “sanction” in 2016.
This was a technical matter to do with licences, but the Commission ticked them off for not being open with them during the review process. The warning is available on the Gambling Commission website. Lesson: don’t mess with the Gambling Commission.
The site provides several methods for filing a complaint, including a link to the Askgamblers site, which can be used for mediation. BetAt uses the Promediate service, which is certified by the Gambling Commission as a provider of alternative dispute resolution services. Promediate operates under the Click2Resolve name. This is voluntary mediation - the result can’t be imposed on either party.
Complaints are dealt with by an independent mediator who seeks a resolution between the customer with the complaint and the gaming company.
The BetAt Welcome bonus is one of its best features, mainly because of its simplicity and fair dealing with the player. It’s a “Double Bankroll” feature that doubles the amount of your first deposit. Minimum deposit is £20 and maximum is £500 - that’s pretty generous because you would end up with a bankroll of £1,000 to play with. The wagering requirement is x30.
However, what’s good about this is that even after you have accepted the bonus, real winnings made with real cash are added to your account and can be withdrawn whenever you like - this is substantially better than many larger casinos which hang on to all of your cash until you have completed the wagering requirement.
However, as is usual in casino land, the offer is not valid if you have deposited using Neteller, Skrill or Ecopayz. The Welcome bonus also includes 50 free spins on the Starburst slot.
No Deposit Bonus
BetAt doesn’t offer this as a rule, but they state that if you have been referred via a partner organisation, the partner may be offering a “no deposit” or free spins incentive. Otherwise, it's their “Refer and Earn” programme that will get you this kind of offer.
Free Spins Bonus
BetAt has a free spins bonus as part of its Welcome offer and also as part of the promotional multiplier offer.
Bonus Codes, Vouchers and Promo Codes
These are not available as offers on the public site. However, it‘s possible that VIP customers may receive these in personal emails.
Existing Customer Bonuses, Loyalty Programmes and Reloads
There are promotions tied to specific days of the week - for example, a 25% cashback when you're playing blackjack or roulette on Wednesdays. You’ll receive the cash back on Thursday morning if you haven't won on the Wednesday. The minimum is £20 and the maximum £1000.
There’s also an offer which encourages you to deposit on Monday and get a free Wheel of Fortune bet on Wednesday. The Multiplier Mayhem bonus gives you the chance to win a £1,000 cash prize for scoring the highest multiplier throughout a given month.
Even if you don't end up as the highest multiplier, as long as you're in the top 10 on the leaderboard you'll get 1000 free spins. This is valid on all video slots. To qualify you need to make two deposits during the time frame, and there is a wagering requirement - it’s 30x.
The site provides an indicator bar that tells you how near you are to meeting the wagering requirement for a bonus. There is a loyalty programme, but this is currently a tailored one. In other words, players who qualify will be contacted personally by BetAt with a loyalty offer.
There are also tailored cashback plans, but you need to contact BetAt Customer Support to talk about getting one of these. Their promotions are, in general, tiered. The higher tiers get better rewards. So for a VIP player, promos will be tied to the minimum amount that you wager weekly. Promotional offers for existing players change, so keep looking at the site.
- How do I sign up to BetAt?
Click on the “Register Now” button and enter your details.
- What is the contact number for BetAt?
The casino does not provide a phone number. Use Live Chat.
- How do I log in to BetAt?
Once you have registered, click the Login button and enter your email or username, plus the password you registered with.
- How do I close my BetAt Account?
Contact Customer Service using Live Chat for help with this.
- Is BetAt a rip off / fraud?
BetAt is registered and authorised by the UK Gambling Commission, who check gambling sites. They review the site’s licence regularly and would close the site if it was a fraud.
- Do you have to download software to play at BetAt?
No, you can play in your browser.
- How can I withdraw my casino bonus at BetAt?
You can’t withdraw the bonus - it is provided for playing with.
- Is the BetAt bonus legitimate?
Yes, the bonus is legitimate.
- Are there wagering requirements attached to BetAt bonus?
The Welcome bonus has a wagering requirement of x30 and so do some promo bonuses.
- Why can't I withdraw my BetAt bonus winnings?
You may need to meet a wagering requirement first. The site will give you information on this.
- Can I keep the money I win on my BetAt free spins bonus?
Yes, but you will have to meet any applicable wagering requirements. These vary - check the individual promotion terms.
- Does BetAt have an app?
Yes, but it is not available from app stores. Scan the box in the mobile section of the Home page to download the app.
- Is there a bonus specifically for mobile players at BetAt?
No there is no specific mobile bonus.
- Does mobile casino accept PayPal?
Payment methods are the same for mobile as for the website. PayPal is not listed as a payment method.
- Can I pay BetAt Casino with my Phone Credit?
No, this is not available.
- Do I have to download the BetAt App to play on my mobile?
You could access the site as you do any other website on your phone, but the mobile app should be faster and provide better play.
- Can I play BetAt on a Windows phone?
Yes, it should work on a Windows phone once you download the application.
- Can I play BetAt on an iPhone?
Yes, once you download the IOS application.
- Does BetAt have mobile casino tournaments?
Not specifically for mobile, no.
- Does BetAt allow top up by text/SMS?
No, you’ll have to make a deposit by one of the standard methods.
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