- A trusted name in online gaming
- Huge range of slots and other casino games
- New promotions hosted regularly
- Accepts PayPal
- Committed to responsible gambling
- Great customer service
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Betfred was founded in 1967 when brothers Fred and Peter Done opened a betting shop in Salford; today, it is based in Warrington and is one of the largest independent bookmakers. The company has expanded online to provide the same services to customers as through its high street branches.
Betfred is a major sponsor of UK racing and is the exclusive sponsor of the Scottish League Cup. Betfred offers a range of sports on which to bet, including football, cricket, tennis, boxing, greyhound racing, Formula One, American football, and rugby league and union. You can also bet on current affairs and reality TV.
Betfred has an extensive range of slots available, with new titles added frequently. It also offers an extensive range of casino options online, alongside bingo, Vegas and lotto.
The online casino has been operating since 2005 and is used by customers throughout the world. The company’s online profile is growing and is extensive - almost as comprehensive as the biggest players in the market. This is a straightforward operation that offers longstanding promotions to customers.
Betfred uses Playtech, an internationally-renowned gaming software company that provides easy-to-use slots with excellent graphics. There are slots from some of the major providers, including IGT. Browse through the extensive list of slots available.
You will find slots to suit every player on this site. The most popular slots are Tyson Slot, Blackjack, European Roulette, Wheel of Fortune on Tour, Nordic Heroes, and Da Vinci’s Demons. You can see what other people are enjoying by checking the most-played list.
Mobile product & app
The website is easy to navigate, with buttons to direct you to the area you need to visit and no gimmicks on the screen to distract. There are a number of help pages and FAQs for players who need information.
The mobile site is similar to the website, and you can download an app for Windows and iOS to maximise your experience when playing on the go. There is no extra charge to use this facility; however, you should check your data allowance to see whether you will incur streaming charges.
There are many live dealer offerings through Betfred, including roulette, blackjack, baccarat, poker and hold’em. These are powered by Playtech software, a leading provider in the i-gaming sector
What payment methods are available at Betfred?
There are many ways to deposit money into your Betfred account, including debit cards, credit cards, Neteller, PayPal, Moneybookers (Skrill), Ukash, and bank transfer.
You can also deposit in a Betfred branch. Choose from sterling, euros and dollars. Minimum deposits and charges may apply.
Withdrawal times at Betfred are generally up 48 hours regardless of the method, including Neteller and Moneybookers. Due to money laundering regulations, withdrawals will be paid in the same manner that money is deposited on the account. Multiple withdrawals may be processed as one transaction.
Betfred has a comprehensive FAQ section; however, if you can’t find the answer, there are many ways to get in touch. You can use the live chat facility, which is visible on the screen, where you will be connected to a customer service representative who will answer your enquiry.
There is a phone number 0800 028 7747 for the UK and +44 (0) 1925 907500 for the rest of the world.
The following email addresses are available depending on the nature of your enquiry: support - firstname.lastname@example.org; web and mobile enquiries - email@example.com; account assistance - firstname.lastname@example.org; free bets - email@example.com.
If you prefer to write a letter, the address is Betfred Online, c/o The Spectrum, 56-58 Benson Road, Birchwood, WA3 7PQ.
Betfred has a responsible gambling policy in place and has consulted gambling charities and regulators in connection with this. Where gambling is potentially a problem, there are steps you can follow to seek help; for example, you can contact the customer service team 24/7 to seek advice.
Players are also invited to take a responsible gambling self-assessment test. There is a responsible gambling section on the website that offers comprehensive advice on setting limits on your account and taking a break, which may involve a time-out from the site from 48 hours to six weeks.
Where gambling is out of control, self-exclusion is available. This involves players setting up a block on their account for a specified period of up to five years. Family members and friends can also seek advice for their loved ones if they have any concerns about their gambling habits.
Betfred uses security measures to protect itself and its customers online. Every player needs an online account and password with a valid email and phone number attached for verification, and all payment methods are checked for their security features.
Additional documentation may be requested to verify ID, such as utility bills. The website has been validated by Trustwave, which means it is considered safe by experts.
Fairness and legitimacy
Betfred has a reputation for fairness and has carefully set out all the terms and conditions of any betting on its website. Any disputes will be dealt with through its customer complaints policy and procedure, with various stages outlined depending on how quickly the matter is resolved.
Betfred offers a welcome bonus to all new customers, matching your first deposit from £5 up to £100. It will also match 50 per cent of the second and third deposits up to a maximum of £50 (when you deposit £100), which means new players can receive £200 in bonuses. Use the lotto and get a £25 matched bet.
No deposit bonus
Many of the promotions on Betfred require a deposit or stake of at least £10 to qualify.
Free spins bonus
Betfred regularly offers 50 free spins to its customers; check the promotions section of the website for current promotions. Sign up to Betfred casino and bet £10 across five games and you will be given 50 free spins.
Bonus codes, vouchers and promo codes
There are many promotion codes available for Betfred online that will offer some great terms, including free spins. Visit the promotions page and select the codes you wish to use. You may even win a free cruise!
Check out promotional codes from other sites to make sure you are not missing any bonuses.
Existing customer bonuses, loyalty programmes and reloads
There are many bonuses for existing customers depending on what you wish to bet one. You can choose from sports promos, such as bet £10 and get £30 free. When playing bingo, you can spend £10 and get £40 in bonuses. As with all bonuses and promotions, they can change so keep checking the promotions tab on the website.
There are also a variety of weekend reload offers depending on your qualifying deposit during the week. These range from bronze to diamond. Regular players can become VIPs. This provides you with 24-hour mobile contact, access to a dedicated VIP team, an account manager, invitations to events, faster withdrawals, increased table limits on casinos, and exclusive competitions.
Terms and conditions are available on the site.
- How do I sign up to Betfred??
Sign up to Betfred by clicking on the ‘sign up now’ button in the top, right-hand corner of the screen and follow the instructions. You will need to provide an email address and telephone number, will be asked for a username, and will need to create a password for security reasons. No members of the Betfred team will be able to see your password.
If you forget any information or get locked out of your account, contact the customer service team for support.
- What is the contact number for Betfred??
To contact Betfred with the UK, phone 0800 028 7747. For the rest of the world, the number is +44 (0) 1925 907500.
- How do I login to Betfred?
Login to your account by clicking on the login button in the top right-hand corner of the screen. You will have chosen a username and password when registering for an account.
- How do I close my Betfred account?
There should be an option to close your account within your account area. If you are having difficulty closing the account, contact the customers services team to do this for you.
- Is Betfred a rip off/fraud?
Betfred, like many other betting sites, uses a random number generator to ensure that all games are played fairly. It has been licensed by the UK Gambling Commission and the Gibraltar Gambling Commission. These regulating bodies are set up to ensure no fraud takes place.
- Do you have to download software to play at Betfred?
There is no need to download software to play on the website. All you need is an up-to-date version of Flash to enable the games to play.
- How can I withdraw my casino bonus at Betfred?
You can withdraw your Betfred casino bonus if you have fulfilled the terms and conditions attached to it. You need to claim the bonus within three days of depositing the money into your account. When you have claimed the bonus, it then has to be wagered a number of times before any winnings can be withdrawn. Check the conditions attached to the bonus
- Are there wagering requirements attached to Betfred bonus?
The bonus needs to be wagered 40 times before it can be withdrawn from your account.
- Why can't I withdraw my Betfred bonus winnings?
You won’t be able to withdraw your Betfred bonus if you haven’t wagered your bonus 40 times. There may be restrictions regarding what you can wager your bet on, so you need to read the terms and conditions.
- Can I keep the money I win on my Betfred free spins bonus?
You can keep the money won on the Betfred free spins bonus provided you meet the terms and conditions.
- Does Betfred have an app?
Betfred has an app that is available to download on android and iOS. Check the requirements for downloading onto your device.
- Is there a bonus specifically for mobile players at Betfred?
Bonuses typically apply to all online platforms rather than specifically to mobile players.
- Does Betfred mobile casino accept PayPal?
Yes, Betfred accepts PayPal across its online platforms.
- Can I pay Betfred casino with my phone credit?
There is currently no facility to deposit money on Betfred via your mobile phone. There are many ways to deposit money, including by card or money transfer. You can also deposit money at your local Betfred shop.
- Do I have to download the Betfred app to play on my mobile?
You don’t have to download the app to play on your mobile. There is a mobile site available for players to use on their phones. If you wish to use the app, it is available for free download.
- Can I play Betfred on a Windows phone?
Yes, you can play Betfred on a Windows phone providing you have the sufficient requirements as outlined on the website.
- Can I play Betfred on iPhone?
Yes, you can play Betfred on an iPhone providing you have the sufficient requirements as outlined on the website.
- Does Betfred have mobile casino tournaments?
Betfred offers a multiplayer table where you can join other players at a table whenever there is an empty seat. There is also a private table option where you can play with your friends. You can chat to other players through the chat facility available
- Does Betfred allow top up by text/SMS?
There is currently no facility for topping up by text/SMS. There are a variety of other ways to deposit money into your account, such as by card or other money transfer facilities. You can also top up by visiting your local Betfred branch.
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