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Captain Cooks Casino Review - Mobile, Live Casino, Banking & Bonuses

Review

32%
  • A generous welcome bonus for the first five deposits made
  • An excellent range of games from Microgaming, the leading provider of quality slots
  • Fantastic film and TV tie-in slots such as Brides Maids and Game of Thrones
  • An excellent rewards system for all players, including free chips with every 100 points
  • Great customer service
  • Fully Licenced by UK Gambling Commission
  • Link to Terms and Conditions

Captain Cooks Casino

Not Recommended - Try Casinoland

Visit Casino 18+. New players only. T&Cs apply. Min Dep £10. 100 Chances Credited As £25 Bonus - Wager 100 Times At £0.25 On The Mega Moolah. x60 WR. Game Contributions Vary.

Introduction

Captain Cook’s Casino is a casino run by the Apollo Entertainment Group based in Malta and is known for its huge range of Microgaming slots. They are part of the casino rewards group, so you may be sent offers from other casinos when you sign up with this casino.

The theme may look nautical because of the logo, but you won’t be shipwrecked playing in this casino. There are many slots to choose from, both instant play and those that require downloads. There is information available on the casino webpage to help you download it.

The website advertises the jackpots available and the RTP of all the slots that they feature to help players choose the best slot for them. There are testimonials from other players to help new players decide whether to sign up to this casino.

Software

Captain Cook’s Casino features Microgaming slots. Known for their quality graphics and play, Microgaming are one of the leading designers in the industry, so you won’t be disappointed by the range and quality.

Slots

There is a huge range of slots on offer at Captain Cook’s. The most popular are featured on their homepage, and they do a great range of film and TV tie-ins with excellent graphics. Unsure what to play? There is information displayed about jackpots and most popular slots with players to help you make your decision.

According to the website, the most popular with players are Gypsy Queen Video slot, the Mega Moolah progressive video bonus slot and Major Millions Progressive. Players can choose from reels, video and progressive slots. They can have single lines or multiple lines - whatever they want to choose.

There are over 200 slots, not to mention all the other games available on the site. With their advanced graphics and excellent soundtracks, they are very appealing to most players. New slots available include Tomb Raider and Battlestar Galactica.

Mobile Product & App

There is a mobile website available for players who wish to play on their mobile and tablet at home or on the move. The app is compatible with Android, iOS and Windows devices. Check the minimum requirements for use to ensure you have a smooth experience using the mobile version. You will be able to access bonuses and rewards available to the regular casino.

Live Casino

Captain Cook’s offers an excellent range of video and online casino tables for players to try out. You can choose from games such as American Roulette, European Roulette, French Roulette and European Roulette Gold. The soundtrack and graphics make up for the lack of interaction with the live dealer.

You can also play video poker and online blackjack. Games include Vegas Strip, Classic Gold, European Blackjack and Multihand Blackjack.

Banking

There are many banking methods available for use in Captain Cook’s Casino. You can use all the major methods used by online casinos. For credit cards, choose Visa, MasterCard and Diners. For debit cards, you can use Visa Electron, Maestro and Entropay. For quick transactions, use the e-wallet facilities accepted by the casino. These include PayPal Neteller, Skrill and Qiwi.

You can also transfer money directly into the casino’s bank account if needed. The PaySafeCard is also accepted here.

Withdrawal Times

As with all casinos, withdrawal times depend on the methods of banking being used. There is a minimum withdrawal amount set at £50. Once you have started the process, the money will be pending for two working days. Once the pending period has finished, the money will be sent to you via your preferred method of payment. E-wallets will give you the quickest times for your withdrawal to reach you, and other payments will take longer depending on the method used.

Support

If you need any help while playing Captain Cook’s Casino, click on ‘contact us’. You have two options, either a 14 hours a day, seven days a week ‘live chat’ option or an email address - [email protected] For a quick response choose the live chat option.

Responsible Gambling

Captain Cook’s Casino has a Responsible Gambling section at the bottom of the website. Click on this to assess whether you have a gambling problem and what measures are available to help you. Captain Cook’s monitor gambling so they can flag up problematic behaviour and deal with it promptly. This applies to problem gambling and underage use.

They have a checklist and a list of scenarios where gambling is not advisable. Captain Cook’s allow you to set up a session reminder that informs you when you have spent a specified amount of time on the site.

You can also use a deposit limit on the site - daily, weekly and monthly options are available. You can take a break from 24 hours up to six weeks from the site. Your account will be re-activated at the end of the specified period. If you need to self-exclude, you can also do this. This will be from six months to five years, and you will not be able to access your account in this time. For all these measures, contact a member of the customer support team to implement them.

Security

Captain Cook’s Casino take security very seriously and have measures in place to ensure data is not breached, including 128-bit SSL encryption and firewall protection. They use the same level of online security that financial institutions use and regularly check that their systems are working.

Fairness and Legitimacy

Captain Cook’s Casino use random number generators to ensure fairness and legitimacy for players. They are reviewed by independent auditors. There are payout percentages available for each game. They are licensed by the UK Gaming Industry and therefore comply with their standards. They have an independent dispute resolution service called eCOGRA who will help settle disputes.

Welcome Bonus

There is a welcome bonus available for all new players signing up to Captain Cook’s Casino. The bonus covers the first five deposits any new player makes on their account.

First Deposit

You will be given 100 chances to win the jackpot with your first deposit as a £25 bonus into your bonus account - 100 x 0.25 bets on progressive jackpot games. All you need is a £5 deposit.

Second Deposit

There is a 100% bonus match up to £100.

Third Deposit

There is a 50% bonus match up to £150.

Fourth Deposit

There is a 25% match bonus up to £125.

Fifth Bonus

There is a 100% match bonus up to £100. There is a 60-times wagering requirement on all bonuses in the welcome offer.

No Deposit Bonus

There is no such offer on the website, but players are sent correspondence regarding any bonus offers available. Bonuses are sent out weekly, and all deposits are counted toward your comp points. There are bonuses released every week for existing players, just keep an eye out for the promotions.

Free Spins Bonus

Captain Cook’s Casino offers free spins bonuses to loyal customers. They will relate to specific slots. Check your emails from the casino to see what free spins bonuses are available.

Bonus Codes, Vouchers and Promo Codes

Check all correspondence from Captain Cook’s Casino for any bonus codes, vouchers or promotional codes.

Existing Customer Bonuses, Loyalty Programmes and Reloads

All deposits made by players on Captain Cook’s Casino will count towards their comp points. The more you play, the more rewards you receive. There are six levels that offer a variety of rewards, including VIP lucky jackpot, birthday bonus and entry into sweepstakes. As well as the points, with every 100 points you receive you will be given a dollar in chips. You don’t need to enrol in the programme - all players are added as soon as they make their first deposit.

Captain Cook’s Casino FAQs

- How do I sign up to Captain Cook’s casino?

Sign up to the casino by clicking on the download button and following the instructions. Once you have completed this stage, you will be invited to open an account. There are instructions for downloading in the FAQs. Complete the registration and you will be sent a username and password to use on the site. Make sure you have an internet connection. Check the website for minimum requirements for downloads.

- What is the contact number for Captain Cook’s casino?

There is no phone number offered under the ‘contact us’ page, but you can use the ‘live chat’ option or an email address: [email protected] For a quick response choose the live chat option.

- How do I log in to Captain Cook’s Casino?

Once you have completed the registration process, click on the ‘connect’ button and enter your username and password to get started playing games.

- How do I close my Captain Cook’s Casino Account?

Contact a member of the customer services team to close your account.

- Is Captain Cook’s Casino a rip-off/fraud?

The casino uses random number generators and is regulated by The UK Gambling Commission. It is audited regularly to ensure it is fair.

- Do you have to download software to play at Captain Cook’s casino?

To have access to all the slots available it is advised that you download the software required. It is free to download from the homepage.

- How can I withdraw my casino bonus at Captain Cook’s Casino?

To withdraw your bonus you must ensure that you have met all the wagering requirements and have checked the minimum withdrawal amount. Check your account for details.

- Is the Captain Cook’s Casino bonus legitimate?

The bonus is legitimate, and if you adhere to the terms and conditions stipulated, you can withdraw your bonus when completed.

- Are there wagering requirements attached to Captain Cook’s Casino bonus?

The wagering requirement for the welcome bonus is 60 times. For the initial bonus of 100 chances to win the jackpot, you must wager the stated 100 times at 0.25 per bet. For the other four deposits, 60 times is the wagering requirement and certain conditions and restrictions apply in terms of eligible slots.

- Why can't I withdraw my Captain Cooks Casino bonus winnings?

If you haven’t completed the wagering requirements, you will not be able to withdraw your bonus. Check your account and contact customer services.

- Can I keep the money I win on my Captain Cook’s Casino free spins bonus?

Yes, provided you meet the wagering requirements. - Does Captain Cook’s Casino have an app? There is a mobile version of the casino for mobiles and tablets.

- Is there a bonus specifically for mobile players at Captain Cook’s casino?

New players are offered the same bonus as the main site.

- Does Captain Cook’s Casino mobile casino accept PayPal?

You can use PayPal and other e-wallet options.

- Can I make a deposit in Captain Cook’s Casino with my Phone Credit?

Not currently.

- Do I have to download the Captain Cook’s Casino App to play on my mobile?

Just open your browser to access the casino on your mobile.

- Can I play Captain Cook’s Casino on a Windows Phone?

Yes, you can play on a Windows phone.

- Can I play Captain Cook’s casino on iPhone?

Yes, you can play on iPhone.

- Does Captain Cook’s Casino have mobile casino tournaments?

There is no information that they hold tournaments, but they have excellent slots for individual players.

- Does Captain Cook’s Casino allow top-up by text/SMS?

They do not allow top-up by text/SMS currently.

Casino Information

Casino: Captain Cooks Casino
Software:
Operator:
Audited Payouts:
Established:
eCOGRA Approved:
Currencies:
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Deposit and Withdrawals:
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Welcome Bonus Breakdown

Below you can see how we rate each individual area of the Casino, so you can see if the things most important to you measure up.

Games Available At This Casino

Below you can see a selection of games that are available at this Casino – simply click on the icons below to play the games for free – this will give you a really good idea of what to expect if you choose to start playing for real money.

Casino Ratings Breakdown

Below you can see how we rate each individual area of the Casino, so you can see if the things most important to you measure up.

Slots Content
73
Mobile Usability
71
Customer Service
73
Slots Software
75
Promotions & Bonuses
73
Loyalty Scheme
13
Trust and Track Record
12
Payments and Withdrawals
12