Slots Temple demo games are intended for people over 18 only

Please confirm you meet the legal age requirement to continue

No, take me back

Castle Jackpot Review - Mobile, Live Casino, Banking & Bonuses

Review

59%
  • £10 no deposit bonus
  • Slots games from the best developers on the web
  • Match bonuses on first three deposits
  • Smooth mobile gaming experience
  • Plenty of live casino games
  • Excellent customer service

Castle Jackpot Casino

Not Recommended - Try Casinoland

Sign Up Now 18+. New customers only. T&Cs apply. Max £5 bonus bet. Max cashout £50. Expire 7 days. WR applied to all bonuses. Not all games contribute 100% to wagering

You must be 18 + to play at this casino and be aware that gambling can be addictive. Please read Gamble Aware. All offers, bonuses and promotions mentioned here are for new customers only.

Introduction

Castle Jackpot Casino was launched amidst much fanfare in 2016. Its regal, royal theme is something of a novelty and its design makes its stand out above the rest. The theme is carried through in every way, and players will feel like they’ve stepped back in time – in a good way. Parchment scrolls, Gothic font and castles covered in ivy decorate the site, but the layout is thoroughly modern and easy to navigate.

The casino is owned and operated by a company based in Alderney. Intellectual Property & Software Ltd (IPS) is at the helm of Castle Jackpot Casino, and it also runs a number of successful online casinos such as SlotBoss, Casino Real and SlotMob Casino.

The theme of this casino is very appealing and it’s clear that IPS Ltd has used its considerable expertise to deliver a quality product. Available both online and on mobile, Castle Jackpot Casino is powered by numerous respected software developers and the wide selection of entertainment on offer is very appealing.

Software

Castle Jackpot Casino has really gone all out when it comes to providers and there are a vast number that power the site. This means that there is a rich and diverse selection of entertainment options, and that different titles from different developers each offer something unique and extra special.

Just some of the providers featured in this casino include:

  • NetEnt
  • IGT
  • Blueprint
  • WMS
  • Microgaming
  • Scientific
  • Realistic
  • Real Time Gaming (RTG)
  • Barcrest
  • Bede Gaming
  • Games

Castle Jackpot has an impressive library of games, and this comes down to the fact that it makes use of so many providers. Slots, progressive jackpots, Roulette, blackjack baccarat, video poker and bingo are all offered, and there is something to suit every player’s style and wallet.

The casino is well laid out, so finding what you want to play is simple. Clicking on the homepage tab for the type of entertainment you are after will take you to a page where all the available options are showcased, and there is a choice of playing in demo mode or for real. This option is not, however, available at the live casino, where all tables require a real money bet to be placed.

Mobile product & app

Castle Jackpot Casino caters for mobile players, and there is a slick and stylish app that’s fit for a king! The app is available for iOS and Android and can be downloaded with ease at the relevant app store. The links to the app stores are at the bottom of the casino’s homepage, and are easy to follow.

All the mobile optimised games run smoothly and are brilliantly designed for smaller screens.

Live Casino

Castle Jackpot Casino also features a Live Casino, with tables from both NetEnt and Evolution Gaming. At the live casino, you play against a real dealer, in real time, via video streaming, and this ensures an authentic and realistic entertainment experience unlike any other.

Castle Jackpot lets you enjoy some of the classics at its live casino, and there’s a selection of roulette, baccarat, poker and blackjack tables that feature variable betting limits and very attractive and friendly dealers.

Banking

There are plenty of trustworthy banking options available at Castle Jackpot Casino. Deposit and withdrawal options are as follows:

  • Visa
  • Visa Debit
  • Visa Electron
  • MasterCard
  • Maestro
  • Neteller
  • Paysafecard

No extra withdrawal or deposit fees are charged by the casino, but all transactions are processed in GBP. There are also restrictions on using multiple deposit options and deposits, and unless by arrangement, all cashouts must be done via the same method as deposit.

Withdrawal times

Withdrawal times are not something that are really published on the casino’s site, but it appears that the average withdrawal turnaround time is 5 days. The minimum withdrawal amount is £20 and the maximum is £10,000 in 24 hours. Neteller offers the quickest turnaround times.

Support

Support is available via live chat or email and customer service representatives are available daily between 8am and 12am. Response to live chat during operating hours is almost instant, and email response time is set at 24 hours. To get in touch via email, the address support@castlejackpot.co.uk must be used, and the live chat facility can be accessed from the relevant page on the site. There is also a very comprehensive FAQ section that answers a number of common questions.

Responsible gambling

Castle Jackpot Casino is an advocate of responsible gambling and it dedicates an entire page to this on its site. Players can learn more about organisations such as GamCare, GambleAware and Gamblers Anonymous, and contact details for each entity are provided.

The firm also offers advice on responsible gambling and tells players more about self-exclusion limits, setting deposit limits and limiting the time they play online. The staff are also available to listen at any time and have been trained to assist those with gambling problems, or who are struggling to play responsibly.

Security

Stringent safety and security policies are adhered to at this casino and in addition to using SSL technology to keep players safe, the firm also meets all the standards as set out by its licences.

Fairness and legitimacy

As Castle Jackpot Casino is licensed by both the United Kingdom Gambling Commission and Alderney Gambling Control Commission, you can rest assured that all games are fair and that results are unbiased.

Welcome bonus

The welcome bonus is split across the first 3 deposits, so it lasts even longer and gives players more chances to win big.

On first deposit, players receive 100% on up to £100.
On second deposit, they receive 50% up to £150.
On third deposit, they receive 50% on up to £15.

Wagering conditions of at least 20x are eligible for each of the 3 part bonuses.

No deposit bonus

Players can pick from 10x wins on their first 10 spins, £5 free with all wins doubled or a standard £10 free bonus. Wagering requirements of 99x are applicable to all no deposit bonuses.

Free spins bonus

There is no official standalone free spins bonus, but if players opt for the no deposit bonus, they can claim 10x wins on their first 10 spins.

Bonus codes, vouchers and promo codes

All bonus codes are provided when you claim your bonus, and you either need to enter them in order to claim your rewards, or this is done for you automatically.

Existing customer bonuses, loyalty programmes and reloads

Castle Jackpot Casino has a VIP Club, but this is by invite only, and not everyone is eligible to join. This club really rolls out the red carpet and rewards its members with cashbacks, reload bonuses and other generous promotions. Even if you are not a member of the VIP Club, the casino still offers plenty of regular promotions for you to take advantage of.

Castle Jackpot Casino FAQs

– How do I sign up to Castle Jackpot Casino??

Signing up is simple. Click the register now button under the username or email field next to the login button and follow the prompts. You’ll need to enter personal information, such as your full name, age and address, along with your email address and contact number.

When your information has been verified, your username and password will be activated and you can start playing. Your confidential details will be kept safe at all times, so there is no risk.

Signing up only takes a few minutes and once signed up, you can make your first deposit and clam the first of many generous bonuses that will be coming your way.

– What is the contact number for Castle Jackpot Casino?

Caste Jackpot Casino does not list a contact number on its site, and instead it offers both email and live chat assistance.

– How do I login to Castle Jackpot Casino?

Click on the green login button at the top right of the site and follow the prompts. You’ll have to enter your username and password that you selected on sign up.

– How do I close my Castle Jackpot Casino account?

You can contact the customer service representative team on support@castlejackpot.co.uk and they will assist you in closing your casino account properly.

– Is Castle Jackpot Casino a rip off / fraud?

Absolutely not. The casino is licensed and regulated by both the United Kingdom Gambling Commission and Alderney Gambling Control Commission and both require that extremely high standards be met in every sphere of operation.

– Do you have to download software to play at Castle Jackpot Casino?

No, you can play in your browser, if preferred. There is no need to download anything and you can play in demo mode for free, as well as for real money.

– How can I withdraw my casino bonus at Castle Jackpot Casino?

Meet the playthrough requirements and you will be able to withdraw your winnings as per normal, using the banking method of your choice.

– Is the Castle Jackpot Casino bonus legitimate?

Yes. If you meet the playthrough requirements, you’ll be able to cash out. As a licensed casino, this is one of the requirements that are met.

– Are there wagering requirements attached to Castle Jackpot Casino bonus?

Every bonus at every casino has wagering requirements attached and Castle Jackpot Casino is no different. Each bonus has its own wagering requirements attached, and these are clearly listed on the Terms and Conditions page.

– Why can’t I withdraw my Castle Jackpot Casino bonus winnings?

More than likely, withdrawals that cannot be processed are due to playthrough requirements not being met. Check these first and ensure that you have met the conditions, and if all is in order, get in touch with the casino for further assistance. They will be able to clarify why you cannot cash out.

– Can I keep the money I win on my Castle Jackpot Casino free spins bonus?

Yes, but only if you meet the wagering conditions. These are subject to change and should be checked on the Promotions page.

– Does Castle Jackpot Casino have an app?

There is an app for Android and for iOS. The links to the relevant app stores are clearly displayed on the casinos home page and most other pages too.

– Is there a bonus specifically for mobile players at Castle Jackpot Casino?

While there are plenty of bonuses on offer, a mobile only bonus is not one of them. Players on all platforms are eligible for the same bonuses.

– Does Castle Jackpot Casino mobile casino accept PayPal?

PayPal is not an accepted banking option at the casino.

– Can I pay Castle Jackpot Casino with my phone credit?

This option is not available in the accepted banking methods list, so unfortunately, no phone credit deposits are accepted by the casino.

– Do I have to download the Castle Jackpot Casino App to play on my mobile?

No. You can play the casino games in your mobile device’s browser, but when you download the app, you have access to a greater number of features and enhancements.

– Can I play at Castle Jackpot Casino on a Windows phone?

Castle Jackpot Casino is compatible with all Windows mobile devices and the gaming titles run smoothly in every scenario.

– Can I play at Castle Jackpot Casino on iPhone?

Yes, Castle Jackpot is 100% iPhone compatible. There’s an iPhone app that can be downloaded at the App Store for free, and the link to this appears at the bottom of the site. Players can also play on their iOS powered devices in their browser, with no download required, but they may then have reduced functionality.

– Does Castle Jackpot Casino have mobile casino tournaments?

Mobile casino tournaments are not a standard offering at Castle Jackpot Casino, but if these tournaments are held, players will receive notification beforehand and they can choose whether or not they wish to join in.

– Does Castle Jackpot Casino allow top up by text/SMS?

This deposit option is not available at Castle Jackpot Casino, but there are several other reliable ways to load money into your account quickly and easily.

Please note that we are in an affiliate partnership with this Casino. While the review is our own opinion, in the interest of transparency we are letting you know that we are not independent of them.

Casino Information

Casino: Castle Jackpot
Software: IGT, NetEnt, Blueprint Gaming, Microgaming, Realistic Games, iSoftBet, OpenBet, Ainsworth, Bede, Barcrest, Bally, Games Warehouse, WMS, Red Tiger,
Operator:
Audited Payouts: Yes
Established:
eCOGRA Approved:
Currencies: £ and many more
Languages: English and many more
Deposit and Withdrawals: Visa, Visa Debit, Visa Electron, Mastercard, Paysafecard, Trustly
Withdrawal Limit:
Contact: Use email form on contact page.
Support: Email, Live chat.
Compatible Platforms: Desktop, iPad, iPhone, Android, Windows.

Welcome Bonus Breakdown

Below you can see how we rate each individual area of the Casino, so you can see if the things most important to you measure up.

No Deposit Bonus

Claim either £10 free bonus or 10x win on your first spins

First Deposit Bonus

100% match bonus up to £100

Second Deposit Bonus

50% match up to £150

Third Deposit Bonus

50% match up to £150

Games Available At This Casino

Below you can see a selection of games that are available at this Casino – simply click on the icons below to play the games for free – this will give you a really good idea of what to expect if you choose to start playing for real money.

Casino Ratings Breakdown

Below you can see how we rate each individual area of the Casino, so you can see if the things most important to you measure up.

Slots Content
69
Mobile Usability
70
Customer Service
72
Slots Software
74
Promotions & Bonuses
69
Loyalty Scheme
67
Trust and Track Record
70
Payments and Withdrawals
69