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Chilli Casino Review - Mobile, Live Casino, Banking & Bonuses

Review

80%
  • - Generous Welcome Package with no wagering requirements for free spins
  • - Excellent choice of slots from top notch providers
  • - Well designed website with great navigation and filters
  • - Instant play for a superior mobile experience
  • - Live Casino & quality Casino games
  • - Rewards and VIP programmes to suit all players

Chilli Casino

100% up to £150 + 150 Spins

Visit Casino Full Ts&Cs apply. New Customers only. 100% Match Bonus up to £150 on 1st deposit + 10 Free Spins. 50x wagering. Game Weightings apply. Max bet 10% of Bonus up to £2.50. Max win £2,000. 7-day expiry on Bonus. 1 Free Spin for every £1 deposited, up to 20; on each of next 7 deposits made within 14 days of 1st. Free Spins on selected games. No wagering requirements on Free Spins. No Neteller/Skrill. Min deposit £10. Deposit/Withdrawal fees apply.

Introduction

Brought to you by BGO Entertainment, owners and operators of highly-rated casinos including Vegas Luck and BGO, Chilli Casino looks like a red hot proposition. Open the site and there’s a spicy colour scheme plus plenty of top-notch slots to attract your attention. It’s easy to navigate and easy on the eye and promises plenty of hot and spicy promo action. 

Established in 2019, Chilli Casino has a strong focus on slots with a generous free spins bonus and some top rewards. There’s a branded live dealer experience and software from the best studios in the business which means you’ll have access to a combination of stone-cold classics and the best in new video slots when you choose to play at Chilli Casino. This site was also conceived as an instant play casino, which means there are no files or apps to download if you prefer to play on the go - just open a browser window and enjoy a great mobile gaming experience on any device.

All casinos under the BGO umbrella are licensed through the Alderney Gambling Control Commission which also deals with egaming and the UK Gambling Commission. Both are highly respected bodies with a reputation for only licencing casinos that are fair and legitimate. Your personal and financial information is secured by industry-standard SSL encryption and there’s a clear privacy policy to let you know exactly how your data is handled.

Each BGO Casino is also signed up to GamStop and all casinos under this umbrella are committed to responsible gaming, so you can play knowing you’re protected and looked after. That feeling is backed up by a range of customer support channels including the all-important live chat that delivers fast and knowledgeable solutions, whatever the issue. 

But is Chilli Casino really smoking hot? If your idea of a decent online casino is somewhere that’s user-friendly, packed with great content and offers a generous welcome bonus, Chilli Casino will be more than worthy of your attention. If you prefer your casino to focus on the business of providing great slots rather than superfluous design features, then Chilli Casino’s streamlined design and superior navigation will make this site your kind of place to play. 

Software

The first thing you notice when you visit Chilli Casino is the range of software from the best studios in the business. This site offers slots from Blueprint Gaming, Eyecon, IGT, Playtech, Inspired, Microgaming, NetEnt, Realistic Games and Quickspin. Starting with a library of 450 games, this site has rapidly expanded to add a live dealer experience and what is currently a small range of table games including Blackjack, Roulette and Baccarat in a couple of iterations.

Obviously, the upside of using quality software providers is the quality of the playing experience and Chilli Casino doesn’t disappoint. The focus is heavily on slots but the branded live dealer games from Playtech offer a top-notch live experience - this is the same live casino software employed by some of the biggest players in online gaming including William Hill and Bet 365. Certainly, the range of software on offer at Chilli Casino and the commitment to adding new slots and casino games bodes well for the future development of this well-presented site.

Slots

Chilli Casino may currently still be only a boutique casino site, but its collection of slots offers a truly outstanding playing experience. In fact, slots are really at the heart of the Chilli Casino experience and you won’t find many sites where it’s so easy to find the games you want to play. The design of Chilli Casino may not be as sleek and sophisticated as some but if you want some hot slots action, there’s nowhere better.

Let’s start with the navigation, which is one of the things we most enjoyed about this site. Instead of only supplying links to jackpots or new games, Chilli Casino shuffles the pack by grouping your favourite slots into your favourite themes and grouping them into a range of game libraries. Yes, you can head straight for a choice of jackpot slots if jackpot hunting is your thing, but for more casual players there’s a choice of filtered content to choose from:

Myths and Legends: if you love tales of the Greek Gods and Roman Gladiators you’ll find slots such as Vikings, Age of the Gods and Gonzo’s Quest.

Animals and Nature: Play classics including White King, Siberian Storm or Megaways Buffalo Rising.

Show Time brings together the brilliant Guns and Roses slot with franchised slots such as the Matrix and Terminator.

Irish slots are everybody’s favourites because we all hope the luck of the Irish will rub off on us in slots including Slots of Gold Megaways and Wish Upon a Leprechaun.

Fruits and Jewels is stuffed with classics like Starburst, Da Vinci Diamonds and Fruit Spin that put a new spin on the classic Vegas fruit machine.

Egyptian: one of the most popular themes in slots, you’ll find Golden Goddess and Mega Jackpots Cleopatra waiting for you in this collection.

Superhero slots brings together the superb Batman Playtech Slots with Suicide Squad and Superman.

Sports features great sporting themed slots such as Scudamore’s Super Stakes and Ronnie O’Sullivan Sporting Legends.

Oriental: another all-time favourite theme, this brings together slots like the Manga themed Super Graphics Super Lucky and the gorgeous Geisha Story.

Fairytale: play your favourite storybook slots including Jack and the Beanstalk, Pixies of the Forest and Wish Upon a Jackpot.

Western-themed slots like Dead or Alive and Wolves, Wolves, Wolves are full of rootin’ tootin’ fun and action.

Other: still can’t find a slot you like the look of? Then head for this section and try a few spins on Spinata Grande, Aloha or Universal Monsters Dracula.

If exploring the filtered content doesn’t work for you, there are also trending slots such as the innovative Finn and the Swirly Spin, new games including the Game of Thrones tie-in from Microgaming, and featured slots like The Goonies Slot based on the much-loved movie. You can also search for your favourite slots with the search bar situated on the left side menu bar.

It’s an embarrassment of riches and if you’re a dedicated slots player, you’ll be quite content to explore the games on offer without ever straying over into the table games and live casino. Add in both a rewards programme and a VIP club, plus generous free spins with no wagering requirements and ongoing spin-based promotions and you might just have the best pure slots site out there.

Mobile product & app

As one of the new breed of instant play casinos, Chilli Casino was created using HTML5 technology to deliver a seamless playing experience across all devices from desktop to mobile and tablet. HTML is the native browser language which allows slots designed in this latest iteration to play directly in Chrome, Edge, Mozilla, Safari and other browsers.

Open a window and Chilli Casino will start to load instantly, delivering fast download times and a fully functional playing experience, thanks to asynchronous asset loading which only accesses the code necessary to play your chosen games. This avoids the need for an apk file or a dedicated mobile app and means that Chilli Casino will load on any device from desktops to smartphones for a seamless mobile experience.

Most modern video slots are created using the latest HTML technology and feature mobile-friendly player interfaces and visuals. In fact, the intricate design and animations of modern video slots looks superb when played on a razor-sharp HD screen. Other benefits of instant play casinos include optimisation for screen size and orientation and extended battery life for more satisfying on-the-go gaming. 

Live Casino

The live dealer experience at Chilli Casino is powered by Playtech software, used by some of the giants in the online gaming business. For players who enjoy some bricks and mortar casino action, the offering at Chilli Casino won’t be enough in itself to make you want to play here but if you’re taking a break from slots, there’s nothing more fun than a few spins on the roulette wheel or a couple of hands of blackjack.

The pick of the bunch is definitely Age of the Gods roulette with its progressive jackpot and stunning visuals. In fact, roulette makes up most of the live dealer games, although there’s also baccarat, blackjack and Texas hold ‘em for the card lovers. Playtech’s sophisticated technology creates a fantastic atmosphere with full HD streaming and highly trained dealers who are skilled in creating a good to and fro with players.

Playtech English language content is streamed from Romania, Latvia and the Philippines. In fact, the purpose-built Riga studio is the biggest in the world and has the capacity to create content that is then fully branded for the individual casino - in this case Chilli Casino. This, in turn, improves the player experience and encourages player retention. And with 24-hour games, you can drop into a table whenever you like.

With knowledgeable and attractive croupiers who make you feel at home whatever your level of experience and a full-screen mode to immerse you in the action, Playtech offers a superb live dealer experience.

Banking

The following banking methods are listed on the Chilli Casino website:

- Visa

- Mastercard

- Maestro

- PayPal

- Skrill

- Neteller

Other payment methods may be available depending on your location. The banking methods available will be listed as options when you access the intuitive cashier.

Deposit and withdrawal fees do apply, which is something to consider when thinking about opening a Chilli Casino account. If you deposit less than £500 you will be charged a tax-offset fee of 2.5% of the total amount - for example, if you deposit £100 you’ll be charged £102.50 with £100 credited to your account.

Withdrawal times

Withdrawal times at Chilli Casino are reported to be good, once you have verified your account, and are even faster if you're accepted into the VIP programme with your own personal account manager:

- EWallets: 0-1 hours

- Credit / Debit Cards: 3-5 days

- Bank Transfers: 3-5 days

There is a pending time on any withdrawal of 24 hours. A flat rate withdrawal fee of £2.50 is charged on any withdrawal. For example, if you withdraw £10, your account will be credited with £7.50. It makes sense, therefore, to make larger, less frequent withdrawals from your account.

Support

Customer support at this casino has been universally well-reviewed. There are several customer support channels at your disposal, all of which are open Mon - Sun 07:30am - 01:00am. Because there isn’t 24 hours support, there is an excellent FAQ section that should deal with most common queries.

If you do need to speak directly to a member of the knowledgeable and friendly customer support team, you can open a live chat directly on-site or opt for contact by telephone or email via the on-site form. Responses are reported to be quick and informative with most issues finding a speedy resolution.

Responsible gambling

All the online casinos under the BGO banner show a strong commitment to responsible gaming, devoting a whole area of the site to gaming responsibly and enjoyably. The language used is non-judgemental and there are useful links to the major gambling charities. BGO casinos are also signed up to GamStop for players who need support to self exclude.

There are several tools including a self-assessment test and suggestions for setting deposit limits, time outs and reality checks as well as self-exclusion which will be applied across all the BGO casino websites. We found the language clear and the information on offer well explained and easy to understand.

Security

Chilli Casino has a clear and well-presented privacy policy that outlines exactly what happens with your personal data. There’s even the email address of the Data Protection Officer at: [email protected] This is one of the best privacy policies we’ve come across and is common to all the BGO casino websites.

The verification process, requiring photo ID and proof of address shows the commitment to security, while the site uses the latest industry-standard SSL encryption for personal and financial data rated 100% secure.

Fairness and legitimacy

Chilli Casino is owned and operated by BGO Entertainment who also operate a string of other successful and legitimate casinos. All their sites are licensed by the Alderney Gambling Control Commission and the UK Gambling Commission, two of the most highly respected authorities in gambling. This ensures that Chilli Casino is regularly audited for fairness and subjects it to an arbitration process should there be a major issue.

Welcome bonus

At the time of writing, Chilli Casino is offering the Chilli Welcome Pack, a combination of spins and match deposit bonus that delivers a maximum of £150 bonus cash and up to 150 free spins on slots such as Berry Burst, Aloha, Finn and the Swirly Spin and Starburst. Each free spin is worth 10p and will expire 3 days after it appears in your account.

The welcome bonus works like this:

- Sign up for an account

- Make a deposit of at least £10 and up to £150

- Accept the bonus within 24 hours of registering when prompted

- Receive a 100% match in bonus cash plus 10 free spins

- For your next 7 deposits, receive 1 free spin per £1 deposited up to £20

All free spins come with no wagering requirements and no max bet. This offer is open to all new players aged 18+ and 50x wagering requirements apply to all bonus cash. More terms & conditions are available on the website.

No deposit bonus

Currently, Chilli Casino is not offering players a no deposit bonus. Instead, you can accept a match deposit bonus worth up to £150.

Free spins bonus

At the time of writing, Chilli Casino are offering one of the most generous free spins bonuses around. Not only can you earn up to 150 free spins but there’s no wagering requirement. As soon as you’ve finished playing all your free games, any earnings will be transferred in cash into your account. No max bet applies either and each spin is worth 10p so you could expect a reasonable, risk-free return on several of the best-loved online slots including the low volatility classic Starburst.

You’ll receive 10 free spins with your first deposit and then 1 free spin for every £1 deposited for your next 7 deposits. To get the best out of this promotion, make sure you deposit £20 each time for the full amount of free spins.

Bonus Codes, Vouchers and Promo Codes

Chilli Casino really is packed with some hot and spicy offers, from ongoing promotions to both a rewards club for faithful players and a VIP club for the high rollers.

Apart from the Chilli Welcome Pack, Chilli Casino has the following ongoing promotions currently available:

American Dream and NYC Tour give you the opportunity to get on the leaderboard and win incredible prizes including iPhones and a superb US holiday.
Hot Picks are a selection of slots that represent what’s good in slots gaming right now.
Club Chilli rewards the dedicated slots player with 1 chilli for every £10 bet on your favourite games and 0.1 chilli for every table game. Collect chillies every time you play and exchange them for great prizes including free spins, real money and golden chips.
Chilli VIP is an exclusive club with some great perks. Apply online at the website and if you’re lucky you could enjoy cashback, free spins, personal gifts, higher table limits in the live casino and some incredible sporting and live music events. All backed up with your own account manager and speedier withdrawals.

All promotions are open to new and existing customers aged 18+. More terms and conditions are available on the website.

Chilli Casino FAQs

- How do I sign up to Chilli Casino?

Signing up with Chilli Casino is easy. Visit the website at www.chilli.com. Click on the orange Join Now button in the left-hand menu bar. Complete the personal information then click on the Create Account button. Add your login and password details. You’re now ready to make your first deposit and start playing with your welcome bonus.

- What is the contact number for Chilli Casino?

The contact number for Chilli Casino is 0330 094 5610 and you can contact the customer support team from Mon - Sun between the hours of 07:30am - 01:00am. 

- How do I login to Chilli Casino?

Logging in to Chilli Casino is a piece of cake. Simply type in your login details - email address and password - into the boxes in the left-hand menu bar, then hit the dark orange Login button. If you can’t login because you’ve lost your password, click on Lost Password just below the Join Now button.

- How do I close my Chilli Casino Account?

If you need to close your account at Chilli Casino or exclude yourself for a period of time, then contact the customer support team by your preferred method. More information on handling your account is available in the Responsible Gaming section of the site. Please be aware that if you close or self exclude from your Chilli Casino account, this will apply to every other BGO casino.

- Is Chilli Casino a rip off / fraud?

Chilli Casino is licensed by the Alderney Gambling Control Commission and the UK Gambling Commission. As a fully legitimate online casino, Chilli Casino is regularly audited for the fairness of its games and employs state of the art SSL encryption to protect your personal and financial data.

- Do you have to download software to play at Chilli Casino?

Chilli Casino is one of a new breed of online casinos known as instant play. Designed using HTML5 technology, this site will load directly into a browser window for seamless play across all your devices. Therefore there’s no need to download a file or an app to enjoy playing at Chilli Casino.

- How can I withdraw my casino bonus at Chilli Casino?

In order to withdraw your casino bonus, you’ll need to meet the wagering requirements. At Chilli Casino this is 50x, therefore if you make a deposit of £100 and receive £100 match bonus you’ll need to wager £100 x 50 or £5,000 to withdraw your cash. Check the terms & conditions for more information on wagering requirements and game weighting.

- Is the Chilli Casino bonus legitimate?

Yes, the casino bonus is totally legitimate. Meet the deposit requirements to be granted the bonus and free spins and they’ll be credited to your account.

- Are there wagering requirements attached to Chilli Casino bonus?

Yes, there are. Wagering requirements of 50x apply to your bonus cash. Depending on how much you deposit, you will have to play through the match bonus cash 50x before it is transferred as cash into your account.

- Why can't I withdraw my Chilli Casino bonus winnings?

If you can’t withdraw your bonus winnings then the most likely reason is that you haven’t fulfilled the wagering requirements. Check your account to determine whether you’ve met the 50x play through and if the problem persists, contact customer support.

- Can I keep the money I win on my Chilli Casino free spins bonus

Yes, you can. No wagering requirements are attached to the free spins so your cash winnings will be transferred to your account when you’ve played them all. Free spins have a cash value of 10p and will expire 3 days after they’re credited to your account.

- Does Chilli Casino have an app?

Because Chilli Casino is a fully instant play casino, there is no app to download. Simply open your favourite browser and type in www.chilli.com to start playing. 

- Is there a bonus specifically for mobile players at Chilli Casino?

No, Chilli Casino does not currently offer a bonus specifically for mobile players since the casino can be played across all devices.

- Does Chilli Casino mobile casino accept Paypal?

Yes. If you prefer to make a deposit using the online payment system, choose PayPal when you log into your account and select your intuitive cashier.

- Can I pay Chilli Casino with my Phone Credit?

No, Chilli Casino does not currently accept deposits made using phone credit but a wide range of other deposit options are available. 

- Do I have to download the Chilli Casino App to play on my mobile?

Because Chilli Casino is an instant play, in-browser website, there’s no need to download an app to play - just open a browser window and wait for Chilli Casino to load.

- Can I play Chilli Casino on a Windows Phone?

Yes you can. Just open your Edge browser and type in www.chilli.com to play on your Windows phone.

- Can I play Chilli Casino on iPhone?

There’s no need to download a file or app to play on an iPhone. Just open your Safari browser and type in www.chilli.com to start playing at Chilli Casino.

- Does Chilli Casino have mobile casino tournaments?

Because Chilli Casino is an instant play casino, all promotions and tournaments are open to both desktop and mobile players. Currently, you can participate in promotions with unique travel prizes by opening an account at Chilli Casino.

- Does Chilli Casino allow top up by text/SMS?

No, Chilli Casino does not currently allow you to top up by text/SMS.

Casino Information

Casino: Chilli Casino
Software: Playtech, Blueprint, Netent, IGT, inspired, Realistic, Eyecon, Quickspin
Operator: BGO ENTERTAINMENT LIMITED (COMPANY NO. 1839), INCHALLA, LE VAL, ALDERNEY, GY9 3UL
Audited Payouts: Y
Established: 2019
eCOGRA Approved: Y
Currencies: GBP, CAD, NOK, EURO
Languages: Eng
Deposit and Withdrawals: Visa/MC, Paypal, Citadel, iDebit, Neteller, Skrill, Paysafecard
Withdrawal Limit:
Contact: 0330 094 5610 & https://www.chilli.com/help
Support: 7 days a week 0730 until 0100 BST via email, live chat and phone
Compatible Platforms: Desktop, Mobile and Tablet

Welcome Bonus Breakdown

Below you can see how we rate each individual area of the Casino, so you can see if the things most important to you measure up.

Games Available At This Casino

Below you can see a selection of games that are available at this Casino – simply click on the icons below to play the games for free – this will give you a really good idea of what to expect if you choose to start playing for real money.

Casino Ratings Breakdown

Below you can see how we rate each individual area of the Casino, so you can see if the things most important to you measure up.

Slots Content
80
Mobile Usability
81
Customer Service
83
Slots Software
84
Promotions & Bonuses
82
Loyalty Scheme
82
Trust and Track Record
84
Payments and Withdrawals
85