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Cloud Casino Review - Mobile, Live Casino, Banking & Bonuses

Review

69%
  • Licensed for players who live in the UK.
  • Wide range of slots from developers such as NetEnt, NextGen Gaming and Nektan.
  • Available to play on mobile devices.
  • Casino is secured by SSL encryption.
  • UK freephone number available during business hours.
  • Fully Licenced by UK Gambling Commission
  • Link to Terms and Conditions

Cloud Casino

Up to £500 Bonus + 100 Spins

Visit Casino 18+. New players only. T&Cs apply. Min Dep £10, Max Bonus £500 + 100 Spins on Cleopatra, Slots only, 4x conversion, 30x Wagering.

Introduction

Cloud Casino is a popular online casino with a wide range of slot games that can be played on both desktop and mobile devices. The website includes games from lots of leading game providers, including Nyx Interactive, NetEnt, Nektan and NextGen Gaming.

Anyone who signs up to up to the casino will be able to enjoy lots of benefits, including promotional offers and perks for anyone who joins the VIP club.

The website has a fun bright blue and yellow colour theme. It is very easy to navigate using the menu at the top of the page and there are lots of pages for you to visit, including slots, mobile casino, online casino, promotions, VIP, scratch cards and customer support. This is much clearer than some other online casinos, which makes the website far more enjoyable to use.

Cloud Casino is licensed within the jurisdictions of Gibraltar and the United Kingdom, although it is mostly focused on UK customers. The only country the website says is prohibited is the US, so you can play if you are from any other country where offshore gambling is not prohibited.

One of the best features at Cloud Casino is the VIP Club, an exclusive club that customers can only join if they are invited. If you are invited, you will receive a range of excellent benefits, including a personal VIP manager, extra bonuses, monthly cash back rewards, special customer service support, and extra promotions and prize draws. This is perfect for anyone who likes to gamble online on a regular basis!

If you want to join the VIP Club, you will need to register an account with Cloud Casino and make regular deposits and payments. If the casino deems you are an active enough player, you will be sent an invitation; if you only play occasionally, it is unlikely that you will receive an invite.

Software

Cloud Casino receives games from a range of game providers, such as NetEnt, Nyx Interactive, NextGen Gaming and Nektan. This means there is a wide selection of different games for players to choose from, including traditional three-reel slots and modern video slots.

Slots

There are lots of different games to choose from at Cloud Casino; in fact, there are nearly 100! Some of the most popular slots on the website include the King of Slots, Guns N’ Roses, Irish Eyes, An Evening with Holly Madison, and the Foxin’ Wins slot series. Players can also find 100 Pandas, Wild Turkey, Gonzo’s Quest, Starburst, Jimi Hendrix, Candy Bars, Aliens, Blood Sucker, South Park, Crime Scene, Scarface, Irish Luck, Cleopatra, Aloha, Dragon Born, Fishy Fortune, Diamond Dogs, Jack Hammer 2, Bejeweled, Big Bang, Piggy Riches, Trolls, Flowers, Dracula, Hall of the Gods, and Steam Tower.

There are also nine scratch card games for players to play, including Volcano Eruption, Big Foot Scratch, Pandamania, Foxin’ Wins Scratch, Oil Mania and Gorilla Go Wild.

There are also a few casino table games that you can check out, such as blackjack, multi-hand blackjack and roulette. There are no video poker games or baccarat games - if these are your favourite games, this might not be the casino for you. This is slightly disappointing; however, it is not a problem if you prefer slot games to table games, as there are lots of different slots games for players to choose from.

There is also no live casino available, even though the website is powered by NetEnt - a company known for providing live casino software.

Mobile product & app

If you like to play on your mobile, you will be happy to find out that Cloud Casino makes its mobile players one of its main priorities. The majority of the games at the casino can be played on Android or iOS devices and you don’t need to download any software to play the games; instead, you just need to load them up!

Live casino

Cloud Casino does not have a live casino.

Banking

The most popular deposit methods are Mastercard, Visa, Maestro, Neteller, Solo, Paysafecard, Skrill and Boku. Withdrawal methods include Mastercard, Visa, Maestro, Neteller, Paysafecard and Skrill.

Withdrawal times

Withdrawal times at Cloud Casino vary depending on how you are withdrawing the money. If you are using an e-wallet, it will take up to an hour, which is very quick, but the withdrawal could take up to five days if you are using a credit card or a debit card.

It is worth noting that you can’t make a withdrawal using a bank transfer or a cheque. The withdrawal limit is £2,000 per day and £5,000 per month.

Support

If you sign up to Cloud Casino and you want to speak to the customer service team, you should not have a problem. Customer service representatives for the casino are available between Monday and Friday on a toll-free UK phone number; if it is the weekend, you can email the team for a response.

There is no live chat option, which is slightly disappointing, but the toll-free phone number and email address mean that you should not have any problem contacting the customer service team. We believe that the best contact option is the toll-free phone number, as this means you will get a response within a few minutes.

Responsible gambling

Cloud Casino is very concerned with responsible gambling. It wants customers to enjoy their games without becoming addicted to playing, so there are a number of steps in place to ensure this doesn’t happen.

If you are worried about your gambling, you can contact the customer service team to talk about your habits, place a deposit limit on your account, set a time out on your account, or exclude yourself from the website on a permanent or temporary basis.

Security

Cloud Casino is extremely secure, so players do not need to worry about their personal details being stolen or leaked. The website uses an ultra-modern, state-of-the-art SSL encryption service on all the sensitive pages of the website, which means confidential data is safe from hackers and scammers. Your password is also completely secure and not visible to anyone, including the casino’s staff.

Fairness and legitimacy

All the slot games and table games that you can find on the Cloud Casino website meet the official UK Gambling Commission fairness requirements. The website also hires independent agencies such as the GLI to test the games for randomness, and all the games have continually passed these various tests for years.

Welcome bonus

Anyone who is thinking about signing up to Cloud Casino will be tempted by its generous welcome offer. There is currently a £500 welcome bonus offer that is available over the player’s first three deposits.

The offer breaks down like this: You can obtain up to 200 per cent (up to £50) on your first deposit, up to 100 per cent (up to £200) on your second deposit, and up to 50 per cent (up to £250) on your third deposit. This means the first deposit offer is not particularly generous, but the second two offers will more than make up for the first offer.

There are a few wagering requirements attached to this offer that you should know about before you decide to sign up. You will need to wager your bonus cash 30x before you can withdraw it, and the offer is only available to new customers. If you try to set up a second account to claim this offer, Cloud Casino may penalise you or shut down your account.

No deposit bonus

Cloud Casino also offers a no deposit bonus for new players. Anyone who opens an account with Cloud Casino will instantly collect £5 for free - they don’t need to make a deposit to receive this offer.

Free spins bonus

New and existing customers can also claim 20 bonus spins every Friday, and a 100 per cent deposit bonus of up to £200 every Monday. These offers mean that every player will win free spins every week!

Bonus codes, vouchers and promo codes

You don’t need to use any bonus codes, promo codes or vouchers to take advantage of the offers on the Cloud Casino website; instead, you just need to set up an account and add a payment method!

Existing customer bonuses, loyalty programmes and reloads

There are lots of existing bonuses and promotional offers on the Cloud Casino website, but it is worth noting that these offers often change as they are frequently updated. Two offers that are currently available are the Booster Bonus Match and the Booster Bonus.

The Booster Bonus Match means that players can take advantage of a 10 per cent deposit match back up to £200, which is available until the end of March. The Booster Bonus offer means that players can obtain a 25 per cent deposit match up to £100.

Cloud Casino FAQs

- How do I sign up to Cloud Casino?

You can sign up to Cloud Casino by visiting the official website and clicking the ‘sign up’ button. You will need to enter some of your personal details to set up an account, then you will need to add a valid payment method to use your account.

- What is the contact number for Cloud Casino?

You can ring the customer service team on 0203 457 3256. This number can be used between 9am and midnight UK time, Monday to Friday.

- How do I login to Cloud Casino?

You can log into your Cloud Casino account from the official homepage.

- How do I close my Cloud Casino account?

If you want to close your account, you need to email the customer service team. Your account will be shut down for you.

- Is Cloud Casino a rip off/fraud?

No, Cloud Casino is completely legitimate and fair.

- Do you have to download software to play at Cloud Casino?

No, you do not need to download software to use the casino.

- How can I withdraw my casino bonus at Cloud Casino?

You can withdraw your winnings by clicking the ‘withdraw’ button.

- Is the Cloud Casino bonus legitimate?

Yes, all the bonus offers you can find at Cloud Casino are completely legitimate.

- Are there wagering requirements attached to the Cloud Casino bonus?

Yes, you will need to wager the bonus 30x before you can withdraw it.

- Why can't I withdraw my Cloud Casino bonus winnings?

If you can’t withdraw your winnings, it could be because you haven’t met the wagering requirements attached to the bonus offer. If this is not the case, contact customer services for assistance.

- Can I keep the money I win on my Cloud Casino free spins bonus?

Yes, you can keep the money you win with your free spins bonus.

- Does Cloud Casino have an app?

No, but you can still use the website on your tablet or mobile device.

- Is there a bonus specifically for mobile players at Cloud Casino?

No.

- Does Cloud Casino mobile casino accept PayPal?

Yes, you can pay using PayPal.

- Can I pay Cloud Casino with my phone credit?

Yes, you can.

- Do I have to download the Cloud Casino app to play on my mobile?

No, you don’t need to download an app.

- Can I play Cloud Casino on a Windows phone?

Yes, you can.

- Can I play Cloud Casino on iPhone?

Yes, you can.

- Does Cloud Casino have mobile casino tournaments?

No, there are no mobile tournaments at Cloud Casino.

- Does Cloud Casino allow top up by text/SMS?

No, you can’t top up using text.

Casino Information

Casino: Cloud Casino
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Audited Payouts:
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eCOGRA Approved:
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Welcome Bonus Breakdown

Below you can see how we rate each individual area of the Casino, so you can see if the things most important to you measure up.

Games Available At This Casino

Below you can see a selection of games that are available at this Casino – simply click on the icons below to play the games for free – this will give you a really good idea of what to expect if you choose to start playing for real money.

Casino Ratings Breakdown

Below you can see how we rate each individual area of the Casino, so you can see if the things most important to you measure up.

Slots Content
69
Mobile Usability
70
Customer Service
68
Slots Software
69
Promotions & Bonuses
69
Loyalty Scheme
67
Trust and Track Record
69
Payments and Withdrawals
69