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Cool Play Casino - Mobile, Live Casino, Banking & Bonuses

Review

45%
  • Generous welcome offer to double your money
  • Great promotions every week
  • Superb selection of slot games
  • Live Casino product available
  • Bags of information about each game
  • Fully Licenced by UK Gambling Commission
  • Bonus Terms & Conditions Apply

Cool Play Casino

Not Recommended - Try Casinoland

Visit Casino 18+. New players only. T&Cs apply. Min £10 dep, 50x wagering requirement,game weighting applies, valid for 90 days.

Introduction

CoolPlayCasino has to have one of the brightest images going. This online UK casino has a beautiful image of a tropical island with surfboard, smoking volcano and an ocean positively inviting you to dive in. Rather like CoolPlayCasino itself, which welcomes you to the new UK casino with a very friendly bonus. CoolPlayCasino is operated by ProgressPlay Limited, which is a company registered in Malta. ProgressPlay has been providing high-quality casino content and gaming platforms since 2012. It says its ambition is to provide a quality cutting-edge gaming platform for online casino businesses.

Login to CoolPlayCasino to see more than 500 games featuring many slots, jackpot games, casino table games and live games. There's certainly plenty to choose from but slots really are the star feature here. You'll find a great many slots from the world's leading providers, as well as jackpot games that could make you a millionaire.

Software

You'll find all the top slots and jackpot games at CoolPlayCasino. The online casino has a superb selection of slots from the world's leading companies including Microgaming, Nextgen and NetEnt. These are world-class inventors of new games with special features and make fresh new games with a retro style. You'll find your old favourites as well as brand-new games to try out.

Slots

You'll find your favourite themes when you browse through the slots too. Whether you enjoy playing games featuring the lucky Irish, Eastern surprises, oceans, animals, TV themes, celebrities, cute animals or the traditional arcade fruits and decks of cards, they're all here. You'll find firm favourites such as Planet of the Apes, Birdz, Game Of Thrones, Starburst and The Legend of Shangri-La.

What we love about CoolPlayCasino is the attention to detail. Click on a game which catches your eye and you will be bombarded with information about the game developer and a review of the slot itself saying how many paylines, how to play it and its bonus features such as multipliers or bonus rounds. This is extremely useful if you are new to slots and want to know more about them before trying them out. Or if it's a game which is new to you and you want to see if it will suit you. This information so readily to hand really impressed us.

To get to your favourite games more quickly, it would be helpful if CoolPlayCasino had different tabs for new games or most popular games. Or if it added a Search button if you had a particular favourite. But, as it is, you get to scroll through the games and you make come across one which attracts your attention and becomes your new favourite.

Mobile product & app

CoolPlayCasino supports any mobile device - laptop, tablet, mobile including iOS, Windows and Android devices, so you can play on any device any time you please.

Live Casino

CoolPlayCasino has live games to enhance the casino experience. Table games such as live blackjack can be played from the comfort of your own home or wherever you want to play. Just like the slots, if you click on the game, you have information about how to play live casino games and any special features such as the live dealer who can answer any queries they want to discuss.

The live casino experience is extremely engrossing and gives you the exciting atmosphere of the land-based casino - but you don't need to dress up unless you really want to!

Banking

The online casino accepts a fair number of payment methods including Visa, MasterCard, Maestro, Paybyphone, Sofort, Giropay, Neteller, Skrill, Paysafecard, Trustly and iDeal.

Withdrawal times

Withdrawal times will vary depending on your payment method. You can withdraw funds through the Cashier icon. Requests are usually in pending mode for three days and you can cancel the withdrawal when it is still in pending mode. Then it is usually one working day for processing.

Debit and credit cards can take six business days for the transfer to be made while Neteller and Skrill are just one business day. Bank transfers can take between four and 10 business days,

Support

CoolPlayCasino has an online chat button where you just need to sign in with your name and email to start chatting. This is the quickest and most convenient way to get in touch and it's available 24/7. You can also send an email through the website directly or contact customersupport@instantgamesupport.com.

Responsible gambling

CoolPlayCasino is dedicated to responsible gaming and to offering gamers a fun experience. Players who think they may have a gambling problem can find information about how to avoid addiction to gambling on the website, as well as how to impose self limits and self-exclusions from the games.

There is also information on how to contact several gambling assistance organisations along with methods for preventing access to gambling sites from your computer. Anyone who has concerns or wants to set up a self-inclusion period or cooling-off period is encouraged to contact the casino to ask for help.

Security

The online casino will have stringent security measures in place to meet the requirements of its licences. It uses the latest encryption and protection technologies to make sure your financial information is safe and secure. It has also set up security policies, rules and technical measures to protect and safeguard the information you give such as your personal details and bank details.

All employees and data processors who have access to your personal information are obliged to respect the confidentiality of that information.

Fairness and legitimacy

CoolPlayCasino is operated by ProgressPlay Limited which is licensed and regulated by Malta Gaming Authority and by the UK Gambling Commission. That means the company is regulated so you can be sure it meets the strict guidelines and audits set out in the Malta and UK licences.

Welcome bonus

You can have a welcome bonus of 100% of your initial deposit up to £200 plus free spins. Basically they will double your money so if you put in £10, you'll get another £10 to play with. Upon making your deposit, you'll immediately receive the bonus into your account. You need to meet the wagering requirements which means wagering 50x the bonus amount before you can withdraw it.

It's also only valid for 90 days from receipt of the bonus. If you don't use it within this time, it'll expire and you'll lose it. The free spins bonus is only valid for seven days from the date it is credited to your account and then it expires.

No deposit bonus

There isn't a no deposit bonus at the moment.

Free spins bonus

You'll get free spins when you make your initial deposit as part of the welcome bonus. Other free spin promotions are also offered from time to time. Keep checking the promotions to see what's available in different months. You'll need to use the special code, make a deposit and then you'll receive free spins on certain games such as Gorilla Go Wild.

Also CoolPlayCasino gives special tailored offers to players. They'll send you an email on Monday with your special bonus offer and this could be free spins too. Then on Sundays, if you make a deposit with the special code you can win a fistful of free spins in their Happy Hour promotion.

Bonus Codes, Vouchers and Promo Codes

CoolPlayCasino does like its bonus codes, so you'll need to check your emails with special offers as well as the Promotions area on the website to get the codes.

Existing customer bonuses, loyalty programmes and reloads

It does have a lot of customer bonuses and rewards loyalty by giving you more bonuses and free offers depending on how much you deposit or play. For instance, every Tuesday is the Weekly Surprise offer where thousands of pounds are given away in bonuses.

The more you deposit and play, the more surprises you'll receive. You just need to check your bankroll regularly to see what your special surprises are and how to claim them.

CoolPlayCasino FAQs

How do I sign up to CoolPlayCasino?

Signing up is simple. Either hit the Register button or click on Sign up Today! Fill in your personal details and you're ready to start playing.

What is the contact number for CoolPlayCasino?

CoolPlayCasino has a 24/7 customer support team which you can contact through Live Chat, or by email.

How do I login to CoolPlayCasino?

Logging in is easy to do. Just hit the big red Login button at the top right of the website, fill in your email and password, hit Login and start playing.

How do I close my CoolPlayCasino Account?

To close your account, you need to contact the casino to help you.

Is CoolPlayCasino a rip off / fraud?

No. It has licences in Malta and the UK, so you can be assured it is a perfectly legitimate company.

Do you have to download software to play at CoolPlayCasino?

No, you don't need to download any software.

How can I withdraw my casino bonus at CoolPlayCasino?

You need to comply with the terms and conditions of the bonus before you can withdraw it. This means using the bonus before it expires and also meeting the wagering requirements of wagering 50x the bonus amount before withdrawal.

Is the CoolPlayCasino bonus legitimate?

It is certainly a legitimate bonus. Just make sure you read up the terms and conditions so you meet the wagering requirements and don't run the risk of losing your bonus.

Are there wagering requirements attached to CoolPlayCasino bonus?

Yes, you usually have to play through 50x your bonus. It's advisable to read the small print with each bonus to make sure you can meet the requirements before bagging your bonus.

Why can't I withdraw my CoolPlayCasino bonus winnings?

Generally speaking, it will be because you haven't met the wagering requirements or any other conditions attached to it. You can get in touch with the company via Live Chat if you have any questions.

Can I keep the money I win on my CoolPlayCasino free spins bonus?

You get to keep the money as long as all the requirements are fulfilled.

Does CoolPlayCasino have an app?

You don't need to download an app. CoolPlayCasino is designed to be played on any mobile device. Just login as usual and start playing on your smartphone or tablet.

Is there a bonus specifically for mobile players at CoolPlayCasino?

Not at the present. There isn't a special bonus for mobile players. There are plenty of bonuses and promotions to enjoy though.

Does CoolPlayCasino mobile casino accept Paypal?

PayPal isn't an accepted payment method. There are plenty of other ways to transfer money using your bank cards or e-wallets.

Can I pay CoolPlayCasino with my Phone Credit?

You can pay by phone making quick simple deposits online through billing by your mobile phone provider. This is only available to UK customers and you can't make withdrawals this way. The minimum deposit is £10 up to £30 daily. Not all casinos accept this, so this is a great feature if you like playing on your phone.

Do I have to download the CoolPlayCasino App to play on my mobile?

No, no download is necessary. You can just go to the website and start playing. You can bookmark it if you want to make it a favourite of yours.

Can I play CoolPlayCasino on a Windows Phone?

You can play on a Windows phone and any other smartphone or tablet.

Can I play CoolPlayCasino on iPhone?

You can play on an iPhone phone and any other smartphone or tablet.

Does CoolPlayCasino have mobile casino tournaments?

There aren't any mobile casino tournaments but there is the live casino for added excitement.

Does CoolPlayCasino allow top up by text/SMS?

You can't top up your account by text or SMS at the moment.

Casino Information

Casino: Cool Play Casino
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Welcome Bonus Breakdown

Below you can see how we rate each individual area of the Casino, so you can see if the things most important to you measure up.

Games Available At This Casino

Below you can see a selection of games that are available at this Casino – simply click on the icons below to play the games for free – this will give you a really good idea of what to expect if you choose to start playing for real money.

Casino Ratings Breakdown

Below you can see how we rate each individual area of the Casino, so you can see if the things most important to you measure up.

Slots Content
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Mobile Usability
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Customer Service
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Slots Software
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Promotions & Bonuses
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Loyalty Scheme
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Trust and Track Record
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Payments and Withdrawals
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