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Eurogrand Casino Review - Mobile, Live Casino, Banking & Bonuses

Review

76%
  • 100% matched deposit welcome bonus available (Ts&Cs apply)
  • Wide selection of slots and table games
  • Live casino available
  • Plenty of payment options
  • Invitation-only VIP programme
  • Fully Licenced by UK Gambling Commission
  • Link to Terms and Conditions

Eurogrand Casino

100% up to £300 Bonus + 100 Spins

Visit Casino Full Ts&Cs apply. 18+. Opt in required. Min deposit £10. Max bonus £300. 40x wagering requirements on bonus funds. Free spins, deposit bonus and bonus spins expire after 24 hours. New Customers only. Player currency, country, game restrictions & terms apply. Gambling can be addictive, please gamble responsibly: BeGambleAware.org.

Introduction

Established in 2006, Eurogrand Casino is operated by WHG (International) Limited, which also operates William Hill, one of the market leaders in sports betting and online casino gaming. Eurogrand Casino offers close to 200 slots and 50 jackpot slots, plus table games and a live casino. In addition, you’ll find video poker and scratch games to enjoy. Overall, there are around 350 games to enjoy on the site. Rather than gimmicks, themes or other distractions, the site sticks to a basic layout, with easy navigation between the sections and a classy gold/black colour scheme. In order to play the games for money, you need to download the free software or the app. You can also play the games in practice mode via the main website.

Software

All Eurogrand Casino’s games are provided by leading developer, Playtech, so you can be confident that you’re getting the best possible online gaming experience.

Slots

Eurogrand Casino offers a wide range of slots, including plenty of jackpot games. From popular TV and film themes, such as The Matrix, Rocky and Little Britain, to more traditional favourites, such as Hot Gems and Rubik’s Riches, there’s sure to be something for everyone! At the time of writing, new titles included Justice League, Da Vinci’s Vault and Pharaoh’s Treasures. If you want to try your luck on the jackpot games, Jackpot Giant and Leprechaun’s Luck are among the games with the highest rolling pay-outs.

Mobile product & app

The main website is optimised for mobile devices. This means you can enjoy a fully-functional gaming experience on a smartphone or tablet. There are also dedicated apps for Android and Apple devices. Mobile customers can sign up for exclusive offers.

Live casino

There is a live casino, which is provided by Playtech. It offers 10 exciting live dealer games, including roulette, French roulette, baccarat, blackjack, and casino hold’em. Navigate to these games via the ‘Live Dealers’ tab on the homepage and log in to join the action.

Banking

For your convenience, Eurogrand Casino accepts a range of methods to make deposits into your account. These include:

• Visa

• Mastercard

• Diner’s Club

• entropay

• Neteller

• Skrill

• PayPal

• paysafecard

• ecoPayz

• WebMoney

• Wire transfer

Deposits are generally instant, except for wire transfers, which can take several days. Note that the options for withdrawal are slightly different. For example, you cannot withdraw to a MasterCard, but the option to request a bank transfer is available. In addition to UK pounds, the site accepts several other currencies, including euros and US dollars.

Withdrawal times

As is common among online casinos, withdrawal times vary according to the payment method. After you submit your withdrawal request to Eurogrand Casino, there is a ‘pending period’ of four days and a processing time of one day. You should then receive your funds between one and seven days, with PayPal, Neteller and Skrill among the quickest withdrawal methods. There is no overall limit on how much you can withdraw, but you are only permitted to withdraw £10,000 in one transaction. You might be asked to provide ID documentation before a withdrawal is approved.

Support

There are several ways in which you can contact the Eurogrand Casino customer services team. Get in touch by:

• 24/7 live chat

• email: [email protected]

• telephone: UK freephone 0800 014 9451 or international +44 203 6678916

There is also a FAQ page that contains answers to some common queries, so it’s worth taking a look at this before contacting customer support. Further information is provided in the site’s Ts&Cs and privacy policy.

Responsible gambling

Eurogrand Casino has a page dedicated to responsible gambling. This provides practical advice for customers and their families. It also has contact details for some support groups, such as Gamblers Anonymous, and information for parents who want to stop their children from accessing gambling sites. In addition, several measures are in place for people to take control of their gambling. These include:

• placing self-imposed deposit limits on an account

• opting to take a ‘time out’ (which suspends the account for up to six weeks) • opting to self-exclude (which means that a customer cannot access their account for up to five years) • setting session time reminders so that customers can keep a check on how long they’ve been playing The site also reserves the right to request age verification documentation from customers to check that they are over the legal gambling age.

Security

Eurogrand Casino has measures in place to protect customers’ data and payment details. These include Secure Socket Layer (SSL) technology. According to the site, financial transactions are carried out on a secure server. A full privacy policy is available on the site. This confirms how your data is handled.

Fairness and legitimacy

When playing online, it’s important to feel confident that you have a fair chance of winning. All games on the Eurogrand Casino site use random number generators (RGNs), which means that the outcome is left to chance. These RGNs are independently verified and checked by Gaming Laboratories International. The site is also regulated by both the UK Gambling Commission and the Gibraltar Gambling Commissioner.

Welcome bonus

The current Eurogrand Casino welcome bonus offers a 100% first deposit match worth up to £1,000, plus 25 extra spins. This promotion is only available to new customers. To qualify, you have to open a new account, opt in to the bonus, and deposit a minimum of £10. The deposit will be doubled, up to the value of £1,000, and you can also claim the extra spins.

Be aware that in order to withdraw the bonus funds, you have to meet the 40x wagering requirements. You can wager on any games offered by Eurogrand Casino, but they do not all contribute equally to the wagering requirements. The bonus funds and extra spins expire after seven days.

No deposit bonus

At the time of writing, there was wasn't a no deposit bonus available. However, there is a welcome bonus and range of other promotions.

Free spins bonus

You can claim 25 extra spins as part of the welcome bonus. The spins can be used on any game featuring the ‘free spins’ icon. The spins expire after seven days. Also note that separate wagering requirements of 40x must be met before you can withdraw any winnings from these extra spins. Only new customers are eligible.

Bonus codes, vouchers and promo codes

Be sure to check back regularly, as the site offers short-term promotions on specific games. At the time of writing, you could claim 10 extra spins on Frankie Dettori's Magic 7 using the promo code, FRANKIE, when you stake £5 on the game.

Existing customer bonuses, loyalty programmes and reloads

There are various promotions available on the site. For example, you can claim up to £500 on your second deposit. This takes the form of a 50% deposit match. This means that you need to deposit £1,000 in order to claim the full amount. You have to opt in to claim the bonus and make a deposit of at least £10. Again, 40x wagering requirements apply and the bonus funds expire after seven days.

Each time you play for money at Eurogrand Casino, you collect ‘comp points’. These can be redeemed for various bonuses. You get one point for every £1 you wager. Loyal customers of Eurogrand Casino also have the chance to be invited to the exclusive VIP club. This unlocks a range of services, including a dedicated account manager, faster withdrawals and special events.

Eurogrand Casino FAQs

How do I sign up to Eurogrand Casino?

Opening an account at Eurogrand Casino is straightforward. Simply click on the green ‘Join Now’ button at the top-right-hand side of the website. A pop-up box will appear. You just need to enter the required information, pick a secure password, and read and accept the Ts&Cs.

What is the contact number for Eurogrand Casino?

UK customers can contact Eurogrand Casino for free on 0800 0149451. If you’re calling from outside the UK, the number is +44 203 6678916.

How do I login to Eurogrand Casino?

Simply use the log-in boxes at the top of the website. You can opt to stay logged in, but this is not recommended if you’re using a public computer.

How do I close my Eurogrand Casino account?

To close your account, you need to contact customer services via any of the available methods: live chat, telephone or email ([email protected]).

Is Eurogrand Casino a rip off / fraud?

The operator of the site, WHG (International) Ltd, is licenced and regulated for British customers by the UK Gambling Commission. It is also licenced by the Gibraltar Government and regulated by the Gibraltar Gambling Commissioner. The games are monitored for fairness, and the site has both privacy policies and security measures in place to protect customers’ data. All this suggests the site, which has been online since 2006, is a legitimate online casino.

Do you have to download software to play at Eurogrand Casino?

If you want to play for real money, you need to download the software or download the Eurogrand Casino app. However, you can play in practice mode using the flash version the website. You still need to open an account, even if you just want to play the games for free in practice mode.

How can I withdraw my casino bonus at Eurogrand Casino?

You need to place an initial deposit amount of between £10 and £1,000. You then have to meet the 40x wagering requirements within seven days before you can withdraw the bonus funds. Be aware that not all games contribute equally to the wagering requirements.

Is the Eurogrand Casino bonus legitimate?

It would appear so. Just be sure to meet the requirements set out in the Ts&Cs to avoid disappointment!

Are there wagering requirements attached to Eurogrand Casino bonus?

Yes. You have to wager the value of the bonus 40 times in seven days before you can withdraw the funds.

Why can't I withdraw my Eurogrand Casino bonus winnings?

You have to meet the wagering requirements within the specified period of time before you can withdraw your bonus winnings. If you fail to meet the requirements, the bonus funds will be removed from your account. If you have any problems, you should contact customer services via live chat, telephone or email.

Can I keep the money I win on my Eurogrand Casino free spins bonus?

Yes. However, there are also 40x wagering requirements on the extra spins. So, any winnings from bonus spins must be wagered 40 times before you can withdraw the funds from your Eurogrand Casino account.

Does Eurogrand Casino have an app?

Yes. There are apps available to download for both Android and Apple devices.

Is there a bonus specifically for mobile players at Eurogrand Casino?

Not at the time of writing. However, the site has previously offered new customers 10 extra spins for mobile play.

Does Eurogrand Casino mobile casino accept PayPal?

Yes. Customers from certain countries (including the UK) can deposit and cash out using PayPal.

Can I pay Eurogrand Casino with my phone credit?

No. At the time of writing, phone credit deposits were not available.

Do I have to download the Eurogrand Casino app to play on my mobile?

No. You can access an optimised version of the main site via a mobile device and download the software.

Can I play Eurogrand Casino on a Windows phone?

Yes. The site is optimised for mobile play.

Can I play Eurogrand Casino on iPhone?

Yes. You can access the optimised main website or download the iPhone app.

Does Eurogrand Casino have mobile casino tournaments?

No. However, live dealer games are available. The site also offers the option to reserve a private group table, which means you can get together with a group of friends and have exclusive access to a table.

Does Eurogrand Casino allow top up by text/SMS?

No. At the time of writing, account top-ups via text/SMS were not available.

Casino Information

Casino: Eurogrand Casino
Software:
Operator:
Audited Payouts:
Established:
eCOGRA Approved:
Currencies:
Languages:
Deposit and Withdrawals:
Withdrawal Limit:
Contact:
Support:
Compatible Platforms:

Welcome Bonus Breakdown

Below you can see how we rate each individual area of the Casino, so you can see if the things most important to you measure up.

Games Available At This Casino

Below you can see a selection of games that are available at this Casino – simply click on the icons below to play the games for free – this will give you a really good idea of what to expect if you choose to start playing for real money.

Casino Ratings Breakdown

Below you can see how we rate each individual area of the Casino, so you can see if the things most important to you measure up.

Slots Content
76
Mobile Usability
77
Customer Service
76
Slots Software
72
Promotions & Bonuses
76
Loyalty Scheme
71
Trust and Track Record
76
Payments and Withdrawals
76