- Generous welocme bonus for new players
- Fantastic selection of great slots
- Accepts PayPal
- Great customer service
- Plenty of generous ongoing bonuses
- Trusted name in gaming with dozens of years of experience
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Looking at the family tree of Gala Casino reveals endless branches and complex relationships that go back for several decades. Starting life as Gala Bingo in 1991, it was nine years later, at the end of the year 2000, when the group bought out Ladbrokes Casinos, paving the way for new casino-based forms of gambling to be introduced into the company. Just three years later, the entire package was sold to two private equity firms, with a third coming on board shortly thereafter.
In 2005, Gala merged with Coral-Eurobet and instantly secured the company a place on the podium, becoming the third largest in the field of licensed entertainment in the UK. Since then, Gala Casino - as part of the Gala-Coral Interactive Group - has become firmly established as a respected, long-term online game provider and amassed a dedicated legion of fans along with a good name for providing a variety of exciting options, most with free play options, and excellent customer service.
In early spring 2015, an agreement between Gala-Coral Interactive and Odobo, a platform based in Gibraltar, added another set of exciting games to the growing library available to customers. This is just one of the many ways Gala shows commitment to growing the brand and taking care of fans and followers.
Gala Casino has always relied largely on Playtech software. However, in recent times, they have widened the net to feature other providers, such as Blueprint Gaming, Evolution Gaming, GTECH, Amaya Online and Quickspin. Players are spoiled for choice by the amazing work this array of talented teams contributes to the Gala Casino experience.
There’s something for everyone at Gala Casino. The core Playtech library alone features several versions of firm favourites such as blackjack, both regular and video poker, and roulette (notably Dragon Jackpot and Diamond Bet), and there are always several recent TV-show-themed additions and game versions of big-screen hits like Gladiator to enjoy too. Avid slot players are also in for a treat, with some of the most popular games topping the Gala Casino charts being:
• King Kong Cash
• Raging Rhino
• Giants Gold
• Fishin’ Frenzy
There is also Rainbow Riches, which is a real treat because it comes in several versions. This is a bonus for players who appreciate the chance to play a well-known slot in its original form and then in alternative versions, too.
Mobile product & app
Gala Casino’s mobile versions need a little work here and there, as the experience is not as high-quality on all devices as it is on a bigger laptop monitor or TV screen. Apps are available to download for all operating systems, and players can choose instant play or opt to access the game via downloading, a QR code, or their phone’s browser. Overseas players cannot access the iPhone app as it is exclusive to UK players, so they have fewer choices.
The whole casino experience takes on a new life when you can play live, and Gala Casino doesn’t disappoint by offering several different live play options. Streamed via a state-of-the-art webcam and offering a dealer chat feature, this is as good as it gets when it comes to feeling like you are actually in the room with all the action at that exact moment. In addition, there are opportunities to cash in on bonuses and promotions as they happen. The types of games you can expect to see in the live play areas include:
• European and French roulette
• Sic Bo
Sic Bo may not be a game you are familiar with, but it is a very well-established dice game. It’s easy to learn and very popular around the world, so why not give it a try?
For most online players, having a variety of payment options is really important, and Gala Casino offers one of the most comprehensive lists of ways to pay that you can expect to see. Along with the usual big-name credit and debit cards, you can choose to send or bank cash via platforms such as:
• Bank transfer
• Skrill (previously Moneybookers)
• Eco Card
The length of time it takes to access cash paid as winnings depends mainly on which payment platform or method you have chosen to use. Presuming that all relevant details have been given and used correctly, any form of digital wallet platform is generally quite fast - often within an hour of payment being sent, and sometimes even faster. On the other hand, requesting withdrawal via a debit or credit card usually takes longer, with three to five working days being the average wait time.
Gala Casino players should note that this is due to bank regulations and is completely out of anyone else’s control. Everyone will be asked to send physical copies of their ID documents, such as a birth certificate or driving licence, before their first withdrawal is paid.
Gala Casino provides an excellent customer support service, which can be accessed by email, telephone or live chat 24 hours a day. In general, the wait time to connect or get a reply is very reasonable. UK customers can call 0800 328 4272, a freephone number, while international players based anywhere outside the UK can contact the Gala team on +44(0) 203 288 7906.
Gala Casino has a very professional and committed attitude to the topic of responsible gambling, with clear links to official help sites on their site and an entire section dedicated to this issue. They also have a clear policy with a link to this information on their website.
The UK Gambling Commission exists to supervise companies in the field, creating the rules that must be followed and granting licenses to those who are judged to be honest and trustworthy. Gala Casino holds such a licence, which mean players are protected from unfair game play or any kind of double dealing/cheating.
Gala Casino offer several ways to deposit and receive money, and along with the already trusted household names like MasterCard and Visa are a selection of other established e-wallet platforms, notably PayPal, Neteller and Skrill.
They are all equally committed to protecting the privacy and assets of their customers, so you can be confident your money is in good, safe hands. Of course if you have any concerns or questions about this subject you can contact someone to discuss them at any time.
Playing casino slots online should not be a risky thing. To alleviate any concern that you may have, Gala Casino has implemented 128-bit SSL encryption into their system. This ensures that no one will be able to see the information you send to Gala Casino for any purpose, be it registration, verification, or banking.
Fairness and legitimacy
Providing a fair and legitimate experience to customers is a priority for gala Casino, and they take pride in having delivered an excellent service of this kind for many years. Regular independent audits are carried out so the results can be shared to reassure anyone asking about this topic. The most recent information available can be accessed on the Gala Casino website homepage, via a link at the very bottom labeled ‘Fairness’.
There are various bonus offers on the plate to welcome new members, and unusually, players can choose which of several options they would prefer to take up. For instance, a bonus of up to £200 is on the table if roulette or blackjack is the game they choose to focus on, but this doubles to a maximum of £400 on offer if a player prefer slots.
All bonuses are subject to pretty standard terms and conditions. For example: the customer must be new to the site and is at least 18 years old, a minimum deposit of £10 must be made, and a 30x bonus & deposit rule is in place. Not all games are weighted equally, and, importantly, the bonus must be used within 14 days or both that, and any winnings from it, will disappear.
No deposit bonus
When you register for the first time on the Gala Casino site a £10 no deposit bonus to use playing Rainbow Riches is available. [Note that offers are subject to change.]
Free spins bonus
Free spins bonuses are offered at times to new members as a thank you for signing up. There may be a small wagering requirement needed before you can release the cash.
Bonus Codes, Vouchers and Promo Codes
Gala Casino has constant offers to attract new players, and once on board there is an attractive VIP programme which offers members cashback, points towards rewards and other goodies.
What are the everyday promos and loyalty schemes like?
Existing customer bonuses, loyalty programmes and reloads
Comp point system offers 100 points for every £1 wagered. These can be switched for cash down the line.
Gala Casino FAQs
- How do I sign up to Gala Casino?
Simply go to https://www.galacasino.com/register and fill out the form, check the boxes at the bottom which apply, and submit.
- What is the contact number for Gala Casino?
Customers in the UK can speak to a customer service advisor by calling 0800 328 4272, and if outside of the UK on +44 203 288 7906.
- How do I login to Gala Casino?
Every page of Gala Casino’s website has a clearly visible login section at the top of the home page.
- How do I close my Gala Casino Account?
To close your account simply contact our customer service department by phone on [UK] 0800 328 4 272, [from overseas] + 44(0) 203 288 7906 or by email [email protected]
- Is Gala Casino a rip off/fraud?
Absolutely not. As a part of the well established and respected Gala-Coral Group, Gala Casino members are fully protected from fraud and unfair play at all times. Gala casino is fully licensed to offer gambling services by both the Gibraltar Regulatory Authority, and the UK Gambling Commission.
- Do you have to download software to play at Gala Casino?
No, as we use an instant play platform which lets you play any of our games directly [and instantly] from your browser, whether on a laptop or a mobile device.
- How can I withdraw my casino bonus at Gala Casino?
Players must place a request to withdraw fund. With bonuses the situation can be a little complicated, but our staff are ready to help anyone who needs guidance on this topic.
- Is the Gala Casino bonus legitimate?
Yes, the bonus system is real, but the rules as to when winnings can be withdrawn, and the percentage players are able to claim does differ. All players should read the T & C’s carefully before taking up bonus offers.
- Are there wagering requirements attached to the bonus?
Yes, though they may differ depending on the type and amount of bonus. For example, a £30 new player business may need to be wagered x 100 before winnings count as profit.
- Why can't I withdraw my Gala Casino bonus winnings?
There are three main reasons why this is a problem. It could be that the minimum wagering requirements have not been met, that your account has not been verified fully at the point you make, or you may have forgotten to make the statutory token deposit via your chosen payment method - which is necessary to verify you have a legitimate line of credit.
- Does Gala Casino have an app?
Yes, there are apps available for both Android and iPhone users.
- Is there a bonus specifically for mobile players at Gala Casino?
No, there is nothing specifically for this member group at the moment.
- Does Gala Casino mobile casino accept PayPal?
Yes, PayPal is an acceptable method to deposit money to play and to receive winnings into.
- Does Gala Casino have mobile casino tournaments?
Yes, there are slot tournaments available to mobile players.
- Do I have to download the Gala Casino App to play on my mobile?
No, instant play is available on both a mobile and fixed device.
- Can I play Gala Casino on a Windows Phone?
Yes, you can.
- Can I play Gala Casino on an iPhone?
Yes, it certainly does.
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Welcome Bonus Breakdown
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Games Available At This Casino
Below you can see a selection of games that are available at this Casino – simply click on the icons below to play the games for free – this will give you a really good idea of what to expect if you choose to start playing for real money.