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Genting Casino Review - Mobile, Live Casino, Banking & Bonuses

Review

88%
  • Trusted name in land-based and online gaming
  • 100% welcome bonus up to £100
  • Exclusive bonuses for land-based members
  • Great range of slots and casino games
  • Excellent customer service
  • Plenty of ongoing promotions

Genting Casino

100% Match up to £100 + 20 Spins

Visit Casino Full Ts&Cs apply. New players only (first deposit). 100% Deposit Match Bonus from £20 to £100: Min 50x wagering (% game weightings apply), play restrictions apply. Max bonus bet of £5, 15 days to accept & 30 days to complete wagering. Deposited funds locked to casino platform until wagering met. Your own deposited funds can be withdrawn at any time. Real money funds used first. Free Spins: Available after deposit bonus is redeemed/lost, credited as £2 bonus. MONOPOLY Live only. 1x wagering and Max bonus bet of £5 applies to winnings, 7 days to accept & 7 days to complete wagering, maximum withdrawal from winnings is £200. Play restrictions apply. Bonus funds used first.

Introduction

Genting is an online gaming casino that was founded in 2010. The Genting Group has owned land-based casinos for many years, and their popularity prompted them to invite the online world to join in the fun. Genting started in Asia, and there are now casinos all over the world. The company is known everywhere, and their online casino reflects their land-based successes.

The online casino experience doesn’t disappoint. Genting is known for their lavish designs and intriguing live casino, and their online site has many welcome surprises.

When you visit Genting's online casino, you’ll be greeted with a high-quality layout reminiscent of a real casino. Its colourful backdrop and easy navigation make it a delight to play. The colour scheme is red and black, with some of the slots featured on the homepage. It’s clear to read and looks professional.

At the top of the screen, there are links to your account, bonuses and VIP information. News and promotions are featured on a scrolling banner, making it easy for players to see what’s new.

There are a huge number of games including card favourites, roulette, blackjack and more than 300 slots from which to choose. You’ll find a nice mix of new offerings alongside some all-time favourites.

Software

Genting is powered by software giants Playtech and IGT. Both providers have a huge selection of games available and are known for their innovative slots. You can find them on the website by searching for the slots.

Games

There are loads of slots on offer at Genting. Whether you like a high-tech thrill ride with tons of bonus features or you prefer a simple spin-and-win, there’s something for you. The company aims to make users happy, so you’ll find plenty of fun slots by superior providers.

Some of the slots on offer include Genie Jackpots, Wish Upon a Jackpot, Jungle Jackpots, and Pharaoh's Tomb. There are also progressive slots and mega jackpot games where you can win impressive amounts of money. Whether you’re interested in history, modern-day entertainment, animal themes or retro themes, there is something for you.

Mobile product & app

Genting has a full mobile-optimised site for users to enjoy the many slots and live casino events available. It’s easy to navigate and compatible with Android, Windows and iOS platforms. The quality of the graphics is amazing and will adapt to your screen size

. Android and Windows users can access the site from their browser. There’s an app for iPhone users to download, making it more convenient to play wherever you are and whenever the mood strikes.

Live Casino

Genting's live casino provides players with an authentic gaming experience. The huge selection includes live Blackjack, Roulette, Texas Hold Em, Baccarat and Caribbean Stud Poker. Another fun live feature is Dream Catcher, where the wheel is spun by a member of the staff at one of the land-based casinos.

All the live games have experienced dealers who provide a fun and professional experience for players. Caribbean stud poker also has a growing progressive jackpot. There are loads of live poker sessions where players can bet against live croupiers who all speak English.

Banking

If you need to deposit or withdraw cash, Genting has several convenient ways for you to do so. Banking options include:

-Credit Cards

-Neteller

-Skrill

-GentingPay

Each offers secure transactions, and GentingPay is the cash desk service of the operator. Genting is a professional and reputable company, and you can be assured that all of your personal information is safe.

Withdrawal times

Withdrawal times at Genting depend on the banking method you choose. Skrill withdrawals usually take up to 24 hours to appear in your account, while Neteller can take two to three business days. Credit cards take between three and four days to appear. You must have at least £10 to withdraw money.

Genting has no set withdrawal amount per day, but there will need to be a prior agreement if you want to withdraw more than £25,000. The casino has no limit, but the banking option you’re using may have limitations.

Support

Genting has a fantastic customer service team that is ready to answer your questions and solve any problems. Users can choose to phone or email the customer service team and will receive a quick response either way. There is also the live chat option to get immediate assistance, but it’s only available using your web browser.

Genting goes above and beyond to ensure their customers get the best advice, with live chat, email and telephone lines being open 24 hours a day, 7 days a week.

You can get in touch with them by:

Telephone: Use the Request a Callback button on the customer support page to get instant help while on your phone bill.

Live Chat: Click on the Live Chat button at the bottom right side of the page.

Email: support@gentingcasino.com

Responsible gambling

Genting aims to give players a fun gaming experience but also takes the responsibility of ensuring customer safety. The company offers several features to help players gamble responsibly. You can limit the amount you spend by setting a deposit, win and loss amount in the “My Account” section. This can be done during registration and at any time.

A self-assessment enables players to take a quiz to check whether they’re gambling responsibly. People often don’t know they have a problem, and Genting has taken steps to assist customers with potential gambling addictions.

Customers can also email the customer service team and ask to be excluded from the website if they feel they can’t use it anymore. Genting uses www.gamblock.com to help players remain away from their website.

Security

Genting uses the most up-to-date security protocols and technologies to ensure payments and withdrawals are safe at all times. All personal data is secure and encrypted using an SSL connection. Genting is compliant with its license provider, Alderney.

Fairness and legitimacy

You can expect random payouts and fair gaming at Genting. The online casino adheres to the strict rules and regulations set by their license providers, Alderney. They are also regulated by the Alderney Gaming Commission and have internal procedures to enforce fair play.

Welcome bonus

Genting offers new players a 100% match on their first deposit up to £100 plus 20 free spins

Significant Terms: New players only (first deposit). 100% Deposit Match Bonus from £20 to £100: Min 50x wagering (% game weightings apply), play restrictions apply. Max bonus bet of £5, 15 days to accept & 30 days to complete wagering. Deposited funds locked to casino platform until wagering met. Your own deposited funds can be withdrawn at any time. Real money funds used first. Free Spins: Available after deposit bonus is redeemed/lost, credited as £2 bonus. MONOPOLY Live only. 1x wagering and Max bonus bet of £5 applies to winnings, 7 days to accept & 7 days to complete wagering, maximum withdrawal from winnings is £200.  Play restrictions apply. Bonus funds used first.

No deposit bonus

Not currently available

Free spins bonus

20 Free Spins as part of welcome offer (see above.

Bonus Codes, Vouchers and Promo Codes

On some slots, you can win points that you can convert to cash. It’s ideal for players who do not want to deposit large amounts to earn some money. High rollers can join the VIP club if they deposit £1,000 when signing up.

Genting Black offers exclusive slots, increased deposit amounts, enhanced bonuses and invitations to real-life sporting events. You even get your own account manager to provide you with guidance and assistance. If you like the star treatment, you’ll get everything you could want and more as a Genting VIP.

Existing customer bonuses, loyalty programmes and reloads

Genting looks after existing customers and provides them with loads of bonuses and surprises. Different days offer players a variety of bonuses. On Sundays, you can get 10 per cent cash back on live roulette, and on Wednesdays, you’ll receive 10 per cent cash back on baccarat plays. Moolah Mondays award various bonus amounts on video poker.

Any time players deposit money, they earn points that can later be converted to cash. For every 100 units of currency deposited, you’ll earn 10 comp points. Points are also earned when bets are wagered on slots. 100 points will get you £1.00, which is a great deal.

They also offer free demo play so gamers can get used to the rules before they bet any money. It’s ideal for beginners and also a fantastic way to make sure you don’t waste a bet.

Genting Casino FAQs

- How do I sign up to Genting?

Signing up is simple and takes no time at all. Click the Join Now button at the top of the screen. You’ll be asked to enter your username, email address and password. After answering a few other questions, you’ll be ready to start enjoying the many features Genting has to offer.

- What is the contact number for Genting?

Genting operates a callback service. If you need to contact them, fill in the form provided and they’ll call you back promptly.

- How do I login to Genting Casino?

The login button is at the top right side of the page.

- How do I close my Genting Account?

You can close your account by emailing Genting's support team at support@gentingcasino.com. You’ll be able to withdraw all of your funds when you close the account.

- Is Genting a rip off / fraud?

Genting is a legitimate gaming company regulated by Alderney. They remain compliant with all legislation, and players can expect a fair game with random payouts.

- Do you have to download software to play at Genting?

You don’t have to download software to play, but if you want to play live poker, a download is required. It will download automatically but is only compatible with Windows computers.

- How can I withdraw my casino bonus at Genting?

Withdrawals can be made by clicking the Withdraw Funds button as long as you have a minimum of £50 in your account. Withdrawals can be made to debit cards and sometimes by wire transfer. You can only receive money to the bank account you used to register.

- Is the Genting bonus legitimate?

Yes, the bonus is legitimate and available to all new users.

- Are there wagering requirements attached to the Genting bonus?

The wagering requirements are low at 20X the deposit plus bonus, but not all slots will pay out the same wagering requirement.

- Why can't I withdraw my Genting bonus winnings?

If you haven’t met the wagering requirements, all bonus winnings will be lost upon trying to withdraw money. For information on wagering requirements, go to https://www.gentingcasino.com/bonus-and-promo/wagering/.

- Can I keep the money I win on my Genting free spins bonus?

Genting doesn’t offer a free spins welcome bonus, but money won from free spins on slots can be withdrawn.

- Does Genting have an app?

There is only an app for iPhone users at the moment.

- Is there a bonus specifically for mobile players at Genting?

The bonus offers are the same as the web version

- Does Genting mobile casino accept PayPal?

Genting does not currently accept PayPal

- Can I pay Genting Casino with my Phone Credit?

No, but there are many other payment options available

- Do I have to download the Genting App to play on my mobile?

You can play on your mobile browser or download the app if you have an iPhone.

- Can I play Genting on a Windows Phone?

Yes, you can play it in your mobile browser.

- Can I play Genting on iPhone?

Yes, you can opt to play it through your mobile browser or with the dedicated app.

- Does Genting have mobile casino tournaments?

These are only available for VIP members.

- Does Genting Allow top up by text/SMS?

Genting doesn’t allow top-up by text

Casino Information

Casino: Genting Casino
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Welcome Bonus Breakdown

Below you can see how we rate each individual area of the Casino, so you can see if the things most important to you measure up.

Games Available At This Casino

Below you can see a selection of games that are available at this Casino – simply click on the icons below to play the games for free – this will give you a really good idea of what to expect if you choose to start playing for real money.

Casino Ratings Breakdown

Below you can see how we rate each individual area of the Casino, so you can see if the things most important to you measure up.

Slots Content
88
Mobile Usability
87
Customer Service
86
Slots Software
89
Promotions & Bonuses
85
Loyalty Scheme
84
Trust and Track Record
88
Payments and Withdrawals
89