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Get Lucky Casino Review - Mobile, Live Casino, Banking & Bonuses

Review

82%
  • An enviable customer loyalty scheme on offer with generous rewards
  • First-class customer care and customer helpline staff access
  • An amazing choice of regular and video slots, along with plenty of other games
  • Extensive options for both depositing and withdrawing cash
  • Attractive special offers available to new customers
  • Fully Licenced by UK Gambling Commission
  • Link to Terms and Conditions

Get Lucky Casino

100% up to £50 Welcome Bonus

Visit Casino Full Ts&Cs apply. Terms and conditions: 18+ New UK mainland customers only. 100% Casino Deposit Bonus: 1. Min. deposit of £10. 2. First deposit up to £50 matched 100%. 3. Max bonus available is £50. 4. 35 x wagering on deposit and bonus in Casino before withdrawal. Full Terms and Conditions Apply. Please gamble responsibly: BeGambleAware.org

Introduction

Get Lucky Casino offers players an upbeat and welcoming platform with a positively indulgent selection of slots and table games, plus a seriously attractive loyalty reward scheme and wraparound customer care. Designed to offer a user-friendly experience without comprising on graphics, the overall look of the site is fresh and energizing - a package delivered within a secure, licensed and fully regulated environment.

Founded in 2014, Get Lucky quickly found its feet in the world of online gaming and is known for offering a wide variety of slots by popular game designers, along with a selection of popular table games, some with live and VIP options.

Many of the games on Get Lucky Casino can be played for fun. This is a great way to try things out, experiment with different types of online slots or table games, and get a good idea of what is involved before committing cash to each spin or hand.

Software

Regular online slot players often find they have favourite game designers, so Get Lucky Casino offer games from a good range of software providers including Playtech, Betsoft, Microgaming, NetEnt, Thunderkick, Play’n Go, Evolution Gaming and Yggdrasil.

Slots

Video slots are the kingpin at Get Lucky Casino, with around 500 to choose from, plus jackpot and traditional table games, live casino access and a VIP game service. Popular slot titles include Starburst, Twin Spin, Mega Fortune, Thunderstruck 2, Guns N Roses and Immortal Romance. All of these are available as video slots, too, along with 400+ other titles.

Table games are not neglected either, with several types of roulette and poker on offer alongside other popular card games. Get Lucky Casino makes it easy for players to make a choice by providing a useful filter function. This allows players to browse just the jackpot games, or only the slots as desired.

The stunning jackpot games on offer at this casino really do deserve a mention. They are not only progressive but most definitely impressive, with current jackpot totals waiting to be won standing at nearly £500,000 for Major Millions 5, close to £1 million for Arabian Nights, and an outstanding £1.7 million on the aptly-named Mega Moolah.

Mobile product & app

Get Lucky Casino players can access the site via their browser on a mobile device without any need to download special versions of the game. However, there are Android and iOS apps available, too.

Live Casino

If you like table games with live dealers, you won’t be disappointed by Get Lucky Casino. Current popular choices are Evolution Live Roulette, Speed Roulette, Wheel-of-Fortune, 3-Card Poker, Texas Holdem, Blackjack, Casino Holdem, Immersive Roulette, VIP Roulette, Baccarat, Grand Casino and Dragonara Roulette.

Banking

Seasoned and first-time customers with Get Lucky Casino can use Neteller, Skrill, Skrill-1-Tap, Ukash, Visa, MasterCard, Paysafe and Entropay to deposit money. There are fewer options for withdrawing cash, but this can be arranged easily via Visa, Skrill, Neteller, bank transfer and MasterCard.

Withdrawal times

Customers who withdraw cash into an e-wallet can expect to have access to their cash within 24 hours, which is the fastest of all methods offered. Bank transfers take the longest, with an expected wait time of three to seven days, and debit or credit card are close behind with an average wait of three to five days.

Support

Get Lucky Casino offers a fairly comprehensive customer service contact menu of options, although some people do report constantly having issues connecting to a live chat agent.

The official take on customer care options is that live chat is open between 9am and 9pm daily, with email support [support@getlucky.com] operating 24/7. There is also a well-written FAQ section that anyone can access freely.

Responsible gambling

At the bottom of the Get Lucky Casino website is a link to their responsible gaming policy, and this section clearly outlines the measures the company and players can take to ensure gambling does not become a problem of any kind. Additional information is included offering advice and support to anyone who feels that they need some help with managing their gambling.

Co-Gaming Ltd, the official operators of Get Lucky Casino, are licensed and regulated by the UK Gambling Commission, who are in turn responsible for making sure online gaming platforms are operating in line with official responsible gaming guidelines.

Security

Security is the first and biggest priority for any online gaming company, and Get Lucky Casino has this area covered well. Players can rest assured that their personal and financial data is completely safe, with all of the information that is exchanged encrypted though SSL software of the same standard banks use.

Fairness and legitimacy

Get Lucky Casino is 100 per cent committed to maintaining a fair and legitimate playing field. The company is operated by Co-Gaming Ltd, which is licensed by the UK Gambling Commission. An independently approved random generator is in use, and corresponding proof for the fairness of all software providers is provided openly on the site.

Welcome bonus

Get Lucky Casino offers new customers a welcome bonus that matches their initial deposit, which must be between £10 and £100. Both the deposit and the bonus attached must be wagered 35 times before any of it can be withdrawn. Players have seven days from when the bonus is activated to wager with it.

Not all casino games are fully counted toward the wagering rule, so players should check the terms and conditions for full details on this. There are other rules governing the welcome bonus, including one that states Paysafe, Ukash, Neteller, Moneybookers/Skrll and Webmoney are not considered acceptable payment methods when activating the bonus.

No deposit bonus

From time to time, a 50-free-spin no deposit bonus or similar is offered, but there is no ongoing option on the website.

Free spins bonus

Sometimes a free spins bonus is available, linked to the no-deposit bonus. However, it is not a regular feature on the site.

Bonus Codes, Vouchers and Promo Codes

Get Lucky Casino always has a current welcome bonus displayed on the website for any completely new players to enjoy, and details of these deals are also advertised on the usual discount and free code websites, forums and blogs. Sometimes an external site offers a special deal, perhaps with additional spins or a similar double bonus offer.

Existing customer bonuses, loyalty programmes and reloads

Get Lucky Casino stands out from the crowd with the generous ongoing offers and bonuses its players can enjoy. From the first day they join, customers are eligible to collect loyalty points, known as Kickbux. Nearly everything you do on the site awards these points, so it’s easy to build up your stash and get something nice for no effort at all.

If you deposit cash, play a game, or even just log in, you get points. Kickbux can be swapped for cash, used to unlock bonuses, or redeemed to buy some spins on your favourite slots. The benefits of being a Get Lucky member don’t end there. There are also weekly tournaments and extra games open to existing players, and they all offer those lucrative opportunities to cash in.

> FAQs

- How do I sign up to Get Lucky Casino?

From the homepage at www.getlucky.com, you can register by clicking the large "Join Now" button hovering in the middle of the screen. Prompts to register your name, contact information and personal details appear in sequence, followed by information on the welcome bonus.

- What is the contact number for Get Lucky Casino?

There is no publicly available contact telephone number for Get Lucky Casino.

- How do I log in to Get Lucky Casino?

All pages offer the login option situated at the top of the screen. If it doesn’t appear on the home page, simply click through to another page and it will drop down promptly. Once opened, players can enter their username or registered email address and their password before clicking the red login button next to it to connect.

- How do I close my Get Lucky Casino account?

It’s very easy to close your account. Simply navigate to My Account - Account Settings - Manage Your Account and follow the directions on the screen. Get Lucky Casino genuinely welcomes feedback from customers who decide to close their account, so any useful comments can be sent to support@getlucky.com.

- Is Get Lucky Casino a rip off / fraud?

No. Get Lucky is a regulated and licensed casino with a good reputation for fairness.

- Do you have to download software to play at Get Lucky Casino?

No, this is never a requirement with Get Lucky Casino. It is even possible to play on a mobile device via browser alone.

- How can I withdraw my casino bonus at Get Lucky Casino?

Once any wagering requirements have been fulfilled, winnings from your casino bonus can be withdrawn in the same way as any other winnings. For details of approved withdrawal methods and timescales, check the website.

- Is the Get Lucky Casino bonus legitimate?

All bonuses are completely legitimate, but players should consider the wagering requirements and timescale allowed to make full use of them and avoid disappointment or misunderstanding.

- Are there wagering requirements attached to the Get Lucky Casino bonus?

Yes, and because these are likely to be different between particular offer packages, it is best to check the small print case by case.

- Why can't I withdraw my Get Lucky Casino bonus winnings?

There are several common reasons that this may be a problem. If the problem is with cash won from a new member welcome offer, it could well be the case that the wagering requirement attached to it has not yet been met. In other cases, it could be due to a delay in confirming identity or connecting a payment/deposit method. Players with this problem should contact the customer service team for more information on their individual case.

- Can I keep the money I win on my Get Lucky Casino free spins bonus?

Players who access free spins via the reward store are eligible to keep any winnings. Free spins that are awarded as part of a welcome package should check the terms and conditions of the offer for a definite answer.

- Does Get Lucky Casino have an app?

Yes, apps are available for iOS, Windows and Android devices.

- Is there a bonus specifically for mobile players at Get Lucky Casino?

At the moment, there is no special provision for bonuses open exclusively to mobile players at Get Lucky Casino. However, customers who choose to play either via an app or on a mobile platform using a web browser are equally entitled to take up any bonus offer for which they qualify.

- Does Get Lucky Casino mobile casino accept PayPal?

PayPal is not accepted as a payment or withdrawal outlet anywhere on the get Lucky Casino site.

- Can I pay Get Lucky Casino with my Phone Credit?

This is not an option being offered at the moment.

- Do I have to download the Get Lucky Casino App to play on my mobile?

No. Mobile users with an up-to-date browser can use that to access the site.

- Can I play Get Lucky Casino on a Windows Phone?

Yes, this is possible.

- Can I play Get Lucky Casino on an iPhone?

Yes, you can play using an app or web browser.

- Does Get Lucky Casino have mobile casino tournaments?

This is not something being offered at the moment.

- Does Get Lucky Casino allow top up by text/SMS?

This is not an option being offered at this time.

Casino Information

Casino: Get Lucky Casino
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Welcome Bonus Breakdown

Below you can see how we rate each individual area of the Casino, so you can see if the things most important to you measure up.

Games Available At This Casino

Below you can see a selection of games that are available at this Casino – simply click on the icons below to play the games for free – this will give you a really good idea of what to expect if you choose to start playing for real money.

Casino Ratings Breakdown

Below you can see how we rate each individual area of the Casino, so you can see if the things most important to you measure up.

Slots Content
82
Mobile Usability
82
Customer Service
84
Slots Software
83
Promotions & Bonuses
82
Loyalty Scheme
89
Trust and Track Record
83
Payments and Withdrawals
82