Highroller Casino Review - Mobile, Live Casino, Banking & Bonuses

Review

83%
  • Fresh, innovative design and immersive play concept
  • Players can create a Personal Avatar
  • Wide selection of Slot and Table Games
  • Live Casino product available
  • Highly optimised mobile website
  • Fully Licenced by UK Gambling Commission
  • Link to Terms and Conditions

Highroller Casino

£1 on Dream Catcher + 50 Spins

Visit Casino Full Ts&Cs apply. 18+. *New customers only. 1st deposit, min. £20. £1 on Dream Catcher on 1st day + 10 Spins on selected games per day on following 5 days. Spins wagering x35 in 30 days. Game weighting & Terms & Conditions apply. Gambling can be addictive. Play responsibly, visit www.BeGambleAware.org for more details.

Introduction

Highroller Casino was launched in 2017 and boasts a brand-new concept in online casino design and play. The thoroughly modern, fun and youthful website is markedly different from anything else currently on the market. Once signed up, players create their own avatar and then enter the site’s fictitious Metrocity. As you play, and the more games you enjoy, the further you progress through the city. As you move forward through the districts of the city, you get to open mystery gifts in what can be described as an ‘immersive’ casino experience.

This innovative casino even allows players to ‘steal’ coins from other players as they navigate through Metrocity. These coins are Metrocity’s second currency and players are awarded these every day, just for turning up. Interestingly, you can use the coins that you earn or ‘loot’ to buy free spins, and wins on these spins have no wagering requirements before you can withdraw your winnings.

The main site is home to over 750 games, including plenty of Video Slots, as well as classic table games such as European Roulette, Keno, American Blackjack and Baccarat Pro, and instant Scratch Cards, Skill Games and Video Poker, such as the ever-popular choices of Caribbean Stud and Bonus Poker.

The site is operated by Betit Operations Ltd, a company registered in Malta and owned by the Gaming Innovation Group. This new and very fresh casino is already proving popular with players who report excellent customer service thanks to its multi-lingual Live Chat service and ‘fun’ platform.

Software

The slot games and table games found at Highroller Casino are powered by a number of big industry names, including NetEnt, Play’n GO, Microgaming, NextGen Gaming, Quickspin and Betsoft. Live dealer games are provided by the dependable Evolution Gaming, one of the biggest names in live casino.

Slots

Despite the name, players don’t really need to be ‘High Rollers’ to enter the fictitious Metrocity at Highroller Casino, as they can play on one of the many slot games that are available with wagering starting at just a few pence. Big slot names include Starburst, Bonanza, Sticky Bandits, Book of Dead, Twin Spin and Jack Hammer.

There are also a number of progressive jackpots, including the eternally popular Mega Moolah and Mega Fortune.

Mobile product & app

Highroller Casino has a well-optimised mobile site that offers all the same features, bonuses and options as the desktop site. It also has access to 500 of the video slots, table games and live dealer gaming options. The mobile site can be accessed on iPhone/iPads, Android devices and Windows phones.

There is no App in the App Store or Google Play for Highroller Casino, as all games can be played in-browser from a mobile device.

Live Casino

Highroller Casino does offer a number of Live Casino games, including Roulette and Blackjack. These games are powered by Evolution Gaming.

Banking

Highroller Casino offers a number of deposit and banking options, including Bank Transfer, Visa and MasterCard, as well as PaySafeCard and popular E-wallets such as Neteller and Skrill. Unfortunately, Highroller does not currently accept PayPal. Highroller Casino also partners with a number of local payment providers. Players can view the options available for where they live once they have logged in.

Withdrawal times

Withdrawals are processed quickly at Highroller - with the casino claiming to make some payments in just two hours, and others in 24 hours. Bank Transfers, however, will take between 1 and 3 days.

Visa - instantly once processed

MasterCard - instantly once processed

E-Wallets - instantly once processed

Bank transfer - 1-3 business days once processed

Support

Players can get in touch via email or Live Chat. Players can email crew@highroller.com with any queries such as technical or account enquiries. The 24/7 Live Chat is readily available: simply click on the Live Chat icon on the bottom right of the screen for instant Live Chat at any time. As well as English, Live Chat is available in Swedish, Finnish, Norwegian and German.

Responsible gambling

Highroller Casino has an extensive Responsible Gaming Policy, which includes four options for limiting play:

- Deposit limits, which enable players to set a limit on deposit amount for a set time.

- Net loss limits, which allow players to control the maximum amount of money they can lose over a given time period.

- Wagering limits, which allow players to limit a wager amount for a given time period.

- Session limits, where players can limit the time that they remain logged in.

Furthermore, players can request a ‘Time-Out’ period of either 24 hours, 7 days or 30 days. A player’s account will be available for use immediately after the Time-out period has ended. Unlike many casinos, you can set the Time Out yourself within your own Account Settings.

Players can also Self Exclude for a period of between six months and five years. The Responsible Gambling page also offers links and contact details to helpful charities and organisations such as the Responsible Gambling Trust and the National Gambling Helpline, as well as Gamblers Anonymous. The page also provides information on how to install software that blocks gaming sites, for those that need to exclude themselves or to safeguard under 18s.

Security

Highroller Casino has the backing of a well-known industry leader in the form of the Gaming Innovation Group, which means that players can expect high levels of industry-standard encryption technology.

Fairness and legitimacy

The site is operated by Betit Gaming, a Maltese-based subsidiary of the Gaming Innovation Group (GIG). GIG is very well known in the world of online casino and is a legitimate operation.

Highroller Casino is licensed and regulated by the United Kingdom Gambling Commission for UK players and the Maltese Gambling Commission for non-UK players. (Players from the following countries are unable to play at this casino: Australia, Belgium, Bulgaria, Denmark, France, Greece, Italy, Poland, Portugal, Spain and the United States.)

All games use Random Number Generators, which are tested by independent auditors. RTPs for most games can be found in the Help section of the actual game, with the exception of Microgaming slots. The RTPs for Microgaming slots can be found by clicking 'Game Fairness' in the lower menu.

Welcome bonus

Highroller Casino offers an enticing (although admittedly not exactly ‘highrolling’) Welcome Bonus for brand new players of a 100% match deposit up to £100 on your first deposit. Winnings from this bonus are subject to a standard x 45 wagering requirement. New players also receive five days of free spins (see below).

No deposit bonus

Currently there isn’t any ‘No Deposit Bonuses’ at Highroller Casino.

Free spins bonus

50 Extra Spins are awarded as part of the Welcome Bonus offer (see above) and are distributed over the course of five days. Players are required to visit the Rewards section each day for five days from making their first deposit in order to collect the Extra Free Spins. The Free Spins are only valid for a period of 24 hours. The Free Spins are distributed as follows: • First Day: 10 free spins on Warlords: Crystals of Power

• Second Day: 10 free spins on Jungle Books

• Third Day: 10 free spins on Gold Lab

• Fourth Day: 10 free spins on Starburst

• Fifth Day: 10 free spins on Second Strike

The winnings from any free spins must be wagered a minimum of x 35 before the winning funds can be withdrawn. Neteller and Skrill deposits are not eligible for this bonus.

Bonus Codes, Vouchers and Promo Codes

Highroller Casino does not advertise any current promo codes, bonus codes or vouchers. However, players will be awarded promotional options and bonuses as they progress through Metrocity.

Existing customer bonuses, loyalty programmes and reloads

Players can ‘Level Up’ as they progress for even more gifts, promotions and bonuses.

Highroller Casino FAQs

- How do I sign up to Highroller Casino?

Signing up to Highroller Casino is easy. On the homepage click on ‘Join the Fun’, where you will be prompted to enter your details. Once signed-up you can use the log in to the right of the screen where you will then be able to see your avatar and view your progress around Metrocity. You may also need to verify your account by providing Highroller Casino with copies of one or more of the following documents:

Passport, Driving License, National Identity Card

A copy of a utility bill, less than three months old

Bank statement less than three months old

When documents are requested, simply email copies to the Highroller security team at: vault@highroller.com.

- What is the contact number for Highroller Casino?

Highroller Casino do not publish a contact telephone number.

- How do I login to Highroller Casino?

Log in by entering your details to the right of the screen, where you will then see your avatar and your progress in Metrocity.

- How do I close my Highroller Casino Account?

You can close your account at any time by emailing crew@highroller.com.

- Is Highroller Casino a rip off / fraud?

Highroller Casino is owned by the well-known Gaming Innovation Group and therefore appears to be completely legitimate.

- Do you have to download software to play at Highroller Casino?

No, the games can be played in-browser either on a mobile device or tablet, or on a Mac, PC or laptop.

- How can I withdraw my casino bonus at Highroller Casino?

Provided you have met the wagering requirements for winning from a casino bonus, you can withdraw by going into your account and requesting a withdrawal.

- Is the Highroller Casino bonus legitimate?

Yes, the 100% match deposit bonus of up to £100 appears to be legitimate.

- Are there wagering requirements attached to Highroller Casino bonus?

Yes, the welcome bonus of up to £100 is subject to a wagering requirement of x 35 before players can withdraw winnings. The Free Spins that accompany the welcome bonus are subject to x 35 wagering requirements before winnings can be withdrawn.

- Why can't I withdraw my Highroller Casino bonus winnings?

You may not be able to withdraw your bonus winnings because you either haven’t met the wagering requirements or you haven’t provided Highroller Casino with the necessary ID verification.

- Can I keep the money I win on my Highroller Casino free spins bonus?

Yes, money won on bonus free spins can be withdrawn and kept, provided you have met the wagering requirement of x 35.

- Does Highroller Casino have an app?

No, Highroller Casino does not have an app; all games can be played in-browser on any device.

- Is there a bonus specifically for mobile players at Highroller Casino?

No, the bonuses on the mobile site are the same as those found on the desktop site.

- Does Highroller Casino accept Paypal?

No, PayPal is not on offer at Highroller Casino, although other e-wallets such as Skrill and Neteller are available.

- Can I pay Highroller Casino with my Phone Credit?

No, players cannot use phone credit to make a deposit at Highroller Casino.

- Do I have to download the Highroller Casino App to play on my mobile?

No, all games can be played directly from your browser, whether you are using a mobile device, laptop or desktop.

- Can I play Highroller Casino on a Windows Phone?

Yes, the mobile site is optimised for Windows Phones.

- Can I play Highroller Casino on iPhone?

Yes, the mobile site is optimised for iPhones.

- Does Highroller Casino have mobile casino tournaments?

No, Highroller Casino does not appear to offer any mobile tournaments.

- Does Highroller Casino allow top up by text/SMS?

No, top-ups cannot be made via Text/SMS to your Highroller Casino account.

Casino Information

Casino: Highroller Casino
Software:
Operator:
Audited Payouts:
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eCOGRA Approved:
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Deposit and Withdrawals:
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Welcome Bonus Breakdown

Below you can see how we rate each individual area of the Casino, so you can see if the things most important to you measure up.

Games Available At This Casino

Below you can see a selection of games that are available at this Casino – simply click on the icons below to play the games for free – this will give you a really good idea of what to expect if you choose to start playing for real money.

Casino Ratings Breakdown

Below you can see how we rate each individual area of the Casino, so you can see if the things most important to you measure up.

Slots Content
83
Mobile Usability
83
Customer Service
82
Slots Software
87
Promotions & Bonuses
86
Loyalty Scheme
83
Trust and Track Record
82
Payments and Withdrawals
83