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Jackpot Cafe Review - Mobile, Live Casino, Banking & Bonuses

Review

59%
  • £5 free no deposit bonus
  • Accepts PayPal
  • Committed to fair and responsible gambling
  • Excellent customer service
  • Great range of online slots
  • Plenty of ongoing promotions

Jackpot Cafe Casino

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Visit Casino 18+. New customers only. Selected games only. Winnings over bonus, up to an amount of £30 will be retained on 1st dep of £10+. Wagering & full T&Cs apply. BeGambleAware.org

Introduction

Jackpot Café has been around since 2003; it was one of the first bingo sites to be available, and it has been going strong ever since. It is owned by Daub Alderney, with Daub Alderney Holdings named as the licence holder.

They divide the site into four main areas: bingo, slots, instants and casino. The main target of the website is online bingo players. On top of the bingo, you can play slots instantly on the website.

You will be invited to download the extension file required to run the site, which has certification from Certified Safe. Once you have completed the download, you will be asked to register with the site. Following this you will be able to join the live bingo rooms that are operating on the website. Users will be given their own name and the facility through online chat to interact with the other players using the site.

Players can personalise their user account, and positive interaction will help gain loyalty rewards on the site. Winners’ feedback is advertised on the homepage to reassure new players that there is the possibility of winning on this site.

The design of the site is simple, and once you are up and running it is easy to join a bingo room. There are no gimmicks - just the games and the other players.

The site has had many longstanding players. This is helped by the fact that they have a loyalty scheme in place.

Software

Jackpot Café uses Leapfrog technology, which is commonly used in bingo sites. It is downloaded on to your desktop rather than on to your browser. It allows players to create an avatar so they can walk around the site and choose their game.

There are many online slots on the site as well as the bingo. They have been developed through Leapfrog technologies also.

Games

The following options are available to play on Jackpot Café: 90 ball bingo, 75 ball bingo, a variety of instant play slots and casino slots. Reel bingo is also available to play. It combines spinning reels with playing bingo where landing gold stars can boost your earnings.

The key game choices are listed at the bottom of the homepage for quick access. They include Mega Bingo and Five Reel Slots. Their online casino and online roulette options invite players to join in a live casino experience.

The slots available on download are fruit machines - three-reel slots with progressive jackpots -as well as a bingo-themed five-reel slot. Find the wilds and you could be in with a chance to win the progressive jackpot.

The instant play online games are plentiful and cover all tastes from bingo-themed enchanted gardens to Pyramids of Cash, Posh Life and Gypsy Queen, to name but a few.

Mobile Product & App

Jackpot Café have recently developed a mobile site that can be easily played, allowing players to move seamlessly from desktop to mobile phone. Available for use on all Android and IOS devices, it requires no download and for this reason advertises itself as a mobile bingo and slots app that can be played on the go.

The app is also available for tablet and iPad as well as phones. As it doesn’t state that you need to download the desktop extension, the live bingo may not be an option, but there are plenty of slots and instant play options available.

Live Casino

Although live casino isn’t on offer through Jackpot Café, you can play bingo live through the Leapfrog technology you are invited to download when registering with the site. There are bingo rooms open to join with multiple players and interaction.

You can play the typical options associated with casinos such as blackjack and roulette through the online versions available to use through the website. There are plenty to choose from.

Banking

Jackpot Café accept Visa, MasterCard, Solo, Switch and Maestro. If you prefer not to use these methods to play, you can use some alternative online banking facilities. You can use Neteller, Prepaid- a card than is topped up by you - and PayPal. Transactions will always be in sterling.

Withdrawal Times

Withdrawal times at Jackpot Café can depend on several factors. If your identity needs to be verified, the process will take longer and you will be asked to provide proof of identification before receiving your money.

If you are withdrawing less than £20, you will need to email [email protected]

Generally, your request will take up to 24 hours to process depending on the time of the request. Once it has been processed you should receive your money. You can only make one withdrawal every 48 hours.

Support

There are a number of ways to contact the team at Jackpot Café. For those without an active account, you can email: [email protected]

If you have an account, you can contact the team by logging on. If you want to enquire about deposits and withdrawals, email mailto:[email protected]

There is a live chat facility on the website to instantly connect with a customer service adviser. There are some FAQs so that players can check the information they are looking for by searching the website.

Responsible Gambling

Jackpot Casino has a section on responsible gambling that can be found at the bottom of the home page. They advise players to set limits on themselves, including time limits, deposit limits and wagering limits. They advise people not to use gambling to make money or clear debts.

They have a checklist of questions to ask yourself or a loved one if you think gambling is a problem. The checklist is designed to identify players who are misusing the site. Players are signposted to Gamcare if they answer yes to one or more of the questions.

There are deposit limits on the site, and players have the option to self-exclude so their account will be closed for a minimum of six months. There is a helpline for opening accounts following self-exclusion. Players can access their account history to check their gambling habits. They can also use their account to set limits upon themselves.

Security

Jackpot Café ensures that all customer details are stored confidentially and that no one can access accounts. Methods of payments are verified to meet the highest standards.

Fairness and Legitimacy

Jackpot Café is regulated by the Alderney Gambling Control Commission and is licensed by the UK Gambling Commission. All games have been approved by the commission as being fair and legitimate.

Welcome Bonus

All players at Jackpot Café are offered a sign-up bonus of £5 to be used on bingo and certain slots. These slots will be limited to 20 spins. Make a deposit within a month to ensure your balance isn’t reversed. There is a Bonus Bucks deposit that will be offered on the initial deposit.

The bonus is up to 300% with a limit of £60 or £20 deposit. Make a deposit of £10 and you get £30 to use on bingo and certain slots when you have downloaded the Leapfrog extension. The wagering requirements are 3x the bonus in this instance.

There is also a 100% cash bonus available on initial deposits up to £10 playable on slots only. There is a wagering requirement of 10x the bonus on the cash wager.

No Deposit Bonus

There is an initial ‘no deposit’ bonus of £5 when you open an account with Jackpot Café. There are regular offers available through the website and via email to account holders.

Free Spins Bonus

Jackpot Café has many offers available for both bingo and slots, but there are none specifically for free spins.

Bonus Codes, Vouchers and Promo Codes

Jackpot café has a variety of bonuses and promotions that can be found by looking on the promotions tab on the website. You may find links to some offers on websites advertising bonuses.

Existing Customer Bonuses, Loyalty Programmes and Reloads

As well as excellent welcome bonuses, Jackpot Café has some ongoing offers for existing customers. You can avail of a free reload bonus for every deposit that you make on the site. You can have up to 100% of your deposit, which is an incentive for anyone! There are free two-hour bingo offers available for depositing players - check the website for details.

There are online tournaments and competitions that existing players can participate in as well. There is a loyalty programme that is based on deposits, wagers and other criteria at the invitation of the casino. You can gain extra bonuses as well as a birthday reward. Your withdrawal period will also be a maximum of 24 hours.

There will be access to VIP tournaments and promotions if you make it to the highest level of the loyalty ladder- diamond.

Jackpot Café FAQs

- How do I sign up to Jackpot Café?

Sign up by clicking on the join now button on the home page. Fill in the registration and download the software if you wish to use the bingo site.

- What is the contact number for Jackpot Café?

Jackpot Café have a live chat facility for players to use as well as an email address. These can be found under ‘contact us’.

- How do I log in to Jackpot Café?

Once you have set up your account with Jackpot Café, you can log in by clicking ‘already a member’ at the top of the home page.

- How do I close my Jackpot Café Account?

Contact a member of the customer services team to close your account.

- Is Jackpot Café a rip off / fraud?

Jackpot Café is regulated by the Alderney Gambling Control Commission and is licensed by the UK Gambling Commission; this means that all their games have been verified and are not considered to be fraudulent.

- Do you have to download software to play at Jackpot Café?

You need to download software to play bingo at Jackpot Café. The instructions are available on the homepage. If you only intend to play slots, you will not need to download the software.

- How can I withdraw my casino bonus at Jackpot Café?

You can withdraw your bonus by completing the withdrawal conditions attached to the promotion. In this instance, Bonus Bucks requires you to wager your bonus three times and only on bingo. The cash bonus requires you to wager your bonus ten times.

- Is the Jackpot Café bonus legitimate?

The bonus is legitimate and will be added to your account when you register.

- Are there wagering requirements attached to the Jackpot Café bonus?

You need to wager your bonus three times on the Bonus Bucks offer and ten times on your Cash Bonus offer.

- Why can't I withdraw my Jackpot Café bonus winnings?

You may not be able to withdraw if you haven’t completed the wagering conditions attached to the offer.

- Can I keep the money I win on my Jackpot Café free spins bonus?

There is no such offer at present. - Does Jackpot Café have an app? There is an app for mobile and tablet users for slots, but there may be restrictions on bingo.

- Is there a bonus specifically for mobile players at Jackpot Café?

Mobile users are restricted to the cash bonus, as the Bonus Bucks offer requires the desktop download.

- Does Jackpot Café mobile casino accept PayPal?

Yes, you can deposit by PayPal.

- Can I pay Jackpot Café Casino with my Phone Credit?

There is no function to do this.

- Do I have to download the Jackpot Café App to play on my mobile?

Just open the website on your mobile browser for access to the full site.

- Can I play Jackpot Café on a Windows Phone?

Yes. Check minimum requirements.

- Can I play Jackpot Café on iPhone?

Yes. Check the minimum system requirements.

- Does Jackpot Café have mobile casino tournaments?

There are bingo tournaments available on the desktop site.

- Does Jackpot Café allow top-up by text/SMS?

You cannot top up through your phone. There are other payment options available on the website.

Casino Information

Casino: Jackpot Cafe
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Welcome Bonus Breakdown

Below you can see how we rate each individual area of the Casino, so you can see if the things most important to you measure up.

Games Available At This Casino

Below you can see a selection of games that are available at this Casino – simply click on the icons below to play the games for free – this will give you a really good idea of what to expect if you choose to start playing for real money.

Casino Ratings Breakdown

Below you can see how we rate each individual area of the Casino, so you can see if the things most important to you measure up.

Slots Content
73
Mobile Usability
75
Customer Service
72
Slots Software
71
Promotions & Bonuses
75
Loyalty Scheme
72
Trust and Track Record
74
Payments and Withdrawals
70