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Jackpot Paradise Review - Mobile, Live Casino, Banking & Bonuses


  • Attractive welcome bonus
  • Large selection of games
  • Live dealer products available
  • Generous existing customer promos
  • Weekly Surprise loyalty scheme
  • Fully Licenced by UK Gambling Commission
  • Link to Terms and Conditions

Jackpot Paradise Casino

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Jackpot Paradise first began operating as an online gaming site in 2012 and has continued to provide various gaming options for its players. It comes under the Progress Play Limited group, which is licensed and regulated in Malta and the UK.

The Jackpot Paradise logo has been taken straight from the famous Las Vegas sign welcoming visitors to the gambling capital of the world. The blue and grey colour theme is simple, but it allows any important information or promotions to stand out more. To the left of the site is a pair of dice, signifying the casino games that are available, whilst to the left is a character equipped with armour and a sword which is straight out of one of the many slots on offer.


Jackpot Paradise has a large selection of games for its players to choose from, with the main provider being Microgaming. Other software providers include NetEnt, NextGen Gaming, Elk, Blueprint Gaming and Genesis Games along with several others.


There are hundreds of choices when it comes to Jackpot Paradise games. You will find the slots Kaiju, Mega Moolah, Jurassic Park, Fruit Spin, Danger High Voltage, Gonzo’s Quest and Rainbow Riches. All of the games available on Jackpot Paradise are listed on a page which can be accessed from the home screen. They are broken down into specific categories such as top games, jackpots, slots, casino games, live dealer, scratch and mobile games to make it easier to find what interests you.

Mobile Product & App

The Jackpot Paradise mobile site looks good and allows players to navigate the site with ease. You are easily able to search for a particular game or narrow it down to certain providers, so you don’t have to scroll through the list of games. The mobile site has been made so that it is compatible with most, if not all, mobile devices and tablets, so players can log in with iOS, Android and Windows devices.

Live Casino

There is a live dealer selection allowing players to head straight to the lobby and choose a live game, complete with its own live dealer. The games are played in real time with a real dealer overseeing the game. There are several live options to choose from, including Live Blackjack, Live Roulette and Live Baccarat. These are powered by a mix of NetEnt and Extreme Live Gaming.


To access the banking screen, players must click the cashier symbol before choosing whether they want to deposit or withdraw their funds.


Jackpot Paradise has many banking options, and so players are able to add funds to their account using several methods. This includes credit and debit cards (Visa, MasterCard and Maestro), Pay By Phone with the deposit amount added to your mobile phone bill, and Neteller, Skrill, Paysafe Card and bank transfer.

There are further depositing methods available depending on your specific country, with Ideal accepted in the Netherlands and Sofort accepted in Germany.


Players can withdraw their winnings via a variety of methods. A Visa or Maestro credit or debit card can be used, as can Neteller, Paysafe Card and Skrill. The minimum withdrawal amount for these methods is £20. A £50 minimum withdrawal is required for bank transfers.

Withdrawal Times

Withdrawal times do vary depending on your chosen withdrawal method. A pending period of three business days and one day processing applies to all methods, but the transfer time can take up to six days for a credit/debit card, two to five days for a Paysafe Card, four to ten business days for bank transfer and just one business day for both Neteller and Skrill.


Jackpot Paradise offers 24/7 customer assistance in the form of live chat. The times are not currently displayed on the site, but live chat advisors indicates that they do operate at all hours. This option is available by either clicking on the red chat symbol in the bottom corner of the page or by clicking into ‘Live Support’ in the top right corner.

Players who want to email Jackpot Paradise can do so by filling in the contact form shown under the ‘Live Support’ header. The email address [email protected] can also be used. Players are advised that a response is usually given within two hours but at busy times it may take up to 24 hours to receive a reply. There is no telephone number for players to contact should they wish to speak to someone.

Responsible Gambling

The Jackpot Paradise site includes a responsible gaming section which is full of information such as contact details for organisations that can help with problem gambling. The site also offers several ways in which players can keep on top of any potential problem gambling issues.

Players can set themselves limits within the cashier section of their account. This includes daily, weekly and monthly deposit limits and time limits for how long you would like to play. A reality check may also be set up to remind you just how long you have been playing for. There is also the option for players to request a self-exclusion period which can be anywhere from 6-12 months.


Jackpot Paradise uses a 128-bit SSL encryption alongside firewall technology to ensure that all data is kept safe and secure.

Fairness and Legitimacy

Jackpot Paradise is licensed by the Malta Gaming Authority and is also licensed and regulated within the UK by the UK Gambling Commission. Frequent audits are also carried out to ensure the fairness of the site.

Welcome Bonus

There is an attractive welcome package for new customers with Jackpot Paradise. Players will receive a 100% bonus on their first deposit, 50% on their second deposit and 100% on their third deposit. The minimum deposit is £10, and the maximum bonus fund received will be £300 on each deposit.

The bonus money is valid for 90 days after it has been issued and will expire if it has not been used. Wagering requirements state that the bonus must be wagered 50x.

No Deposit Bonus

The only no deposit bonus currently offered by Jackpot Paradise is the five free spins offer. The promo code HHT5 must be entered when signing up to automatically receive five free spins on Ho Ho Tower. This bonus is only valid until the 24th of March, but there are often similar bonuses available.

Free Spins Bonus

There are currently three free spins bonuses available to new customers, although they are only valid until the 24th of March. New players must enter the code HHT5 on sign up to receive five free spins on Ho Ho Tower.

There are also free spins available on the first and second deposit by entering SB10 for ten free spins on Starburst, and AR20 on the second deposit for 20 free spins on Arcader. Although these bonuses do end shortly, there are often other free spins bonuses available through Jackpot Paradise.

Bonus Codes, Vouchers and Promo Codes

The Jackpot Paradise Happy Hour promotion gives eligible players ten free spins on a particular slot when a promo code is entered when depositing on a Sunday. When you place your deposit, enter the code HAPPY. Players can do this up to ten times each qualifying Sunday. The free spins are valid for seven days and must be wagered 50x before being able to withdraw.

Existing Customer Bonuses, Loyalty Programmes and Reloads

Jackpot Paradise has a good selection of bonuses and promos available on its ‘promotions’ page. These offers are often only available for limited periods and are continuously changing, so it is worth looking on the site to see what is currently available. You can access the promotions page without having to sign up. These are some of the current offers available.

Twice Wicked

This offer is tailored to players depending on their gaming habits. These offers are emailed to players on a Monday and are valid until Thursday, plus it can be claimed twice. The bonus received completely depends on the player, so if you have signed up check your email on a Monday to see what you have qualified for.

Weekly Surprise

Jackpot Paradise rewards its players with weekly bonuses. The amount received depends on how much you have deposited and wagered, but more surprises will be given for those who have deposited and played more. You must have played in the previous eight days, and made a deposit in the previous 14 days to qualify for this offer.

Live Dealer Roulette Cashback

Players can receive 30% cashback on their aggregated losses when playing on a Saturday and Sunday. In order to opt into this promo, players must deposit a minimum of £10 during the weekend using the promo code CASH. Your 30% cash bonus will be credited to your account on the Monday.

Roulette Promo

25% cashback on aggregated losses can be received for those playing Roulette Table on a Saturday and Sunday. You must deposit a minimum of £10 using the code CASH to opt into this offer and any qualifying cashback will be given the following Monday.

Jackpot Paradise FAQs

- How do I sign up to Jackpot Paradise?

When you click on to the site, you will see the option to ‘sign up’ in the top right corner. Once clicked, you will be prompted to enter your details to register for an account.

- What is the contact number for Jackpot Paradise?

Jackpot Paradise cannot be contacted by phone. Players who wish to get in touch can email or use the live chat facility.

- How do I log in to Jackpot Paradise?

The login button is placed in the top right corner of the site.

- How do I close my Jackpot Paradise Account?

If you wish to close down your Jackpot Paradise account for any reason, you should contact the customer team who will be able to do this for you.

- Is Jackpot Paradise a rip-off/fraud?

No, Jackpot Paradise is a legitimate site which is licensed and regulated in both Malta and the UK.

- Do you have to download software to play at Jackpot Paradise?

No, once you have signed up and placed a deposit, you can just click through to the games and begin to play immediately.

- How can I withdraw my casino bonus at Jackpot Paradise?

Click on to the cashier symbol to access the baking screen and you will be able to see if your bonus is eligible to withdraw. You will first have to ensure you have met the wagering requirements.

- Is the Jackpot Paradise bonus legitimate?

Yes, the welcome package is activated after your first deposit and your bonus will be available to play.

- Are there wagering requirements attached to the Jackpot Paradise bonus?

Yes, you must play your bonus 50x before being able to withdraw.

- Why can't I withdraw my Jackpot Paradise bonus winnings?

You may not have met the wagering requirements.

- Can I keep the money I win on my Jackpot Paradise free spins bonus?

Yes, providing you have met the wagering requirements.

- Does Jackpot Paradise have an app?

No, but the mobile site is compatible with most mobile devices.

- Is there a bonus specifically for mobile players at Jackpot Paradise?

Not specifically for mobile players, but all other promos can still be used by mobile users.

- Does Jackpot Paradise mobile casino accept PayPal?


- Can I pay Jackpot Paradise Casino with my Phone Credit?

Pay by Phone is an available depositing method, but your deposit amount will be placed straight on to your mobile bill.

- Do I have to download the Jackpot Paradise App to play on my mobile?

No, as there is no app. Players can just access the mobile site from their phone.

- Can I play Jackpot Paradise on a Windows Phone?

Yes, you can.

- Can I play Jackpot Paradise on iPhone?

Yes, it is available for most smartphones and tablets.

- Does Jackpot Paradise have mobile casino tournaments?

Tournaments often take place and players will be notified by email.

- Does Jackpot Paradise allow top-up by text/SMS?

No, but you can deposit by phone using Pay by Phone.

Casino Information

Casino: Jackpot Paradise
Audited Payouts:
eCOGRA Approved:
Deposit and Withdrawals:
Withdrawal Limit:
Compatible Platforms:

Welcome Bonus Breakdown

Below you can see how we rate each individual area of the Casino, so you can see if the things most important to you measure up.

Games Available At This Casino

Below you can see a selection of games that are available at this Casino – simply click on the icons below to play the games for free – this will give you a really good idea of what to expect if you choose to start playing for real money.

Casino Ratings Breakdown

Below you can see how we rate each individual area of the Casino, so you can see if the things most important to you measure up.

Slots Content
Mobile Usability
Customer Service
Slots Software
Promotions & Bonuses
Loyalty Scheme
Trust and Track Record
Payments and Withdrawals