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King Jackpot Review - Mobile, Live Casino, Banking & Bonuses

Review

39%
  • Accepts PayPal
  • Committed to responsible gambling
  • Huge range of slots and bingo games
  • £5 no deposit bonus
  • Plenty of great perks in the loyalty programme
  • Bright and vibrant casino design

King Jackpot Casino

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Visit Casino 18+. New customers. Winnings over sign-up bonus, up to £30 retained on first deposit of £10+. Winnings transferred to Bingo Bucks account used on selected games. WR & T&C apply.

Introduction

King Jackpot is registered in Alderney in the Channel Islands. It is owned by Daub Alderney Limited, which also owns the Kitty Bingo and Jackpot Liner sites, among others.

Daub was founded in 2002 and originally developed Wink Bingo and Posh Bingo, which they sold to the 888 gaming group in 2009. A couple of years later, Daub came back with new bingo sites powered by their own bingo software platform. They have recently refreshed their site with extra features.

Software

The platform uses Daub’s own proprietary programs, which give access to the bingo gaming, the bingo community and chat room plus the casino games and slots. King Jackpot is an unusual site in the sense that rather than just hosting slots from the big-name games developers, it has proprietary slots and other gaming that it has developed itself through a tie-in with LeapFrog gaming.

King Jackpot claims its download provides a playing experience that is superior to gaming that is browser-based and that it is also safer and more secure. The download means that your gaming is not as dependent on live internet speeds, which can be very unreliable - particularly in less-populated areas.

The download works on Windows and Apple computers. There have already been more than 5 million downloads.

Games

Ninety-ball and 75-ball bingo are available, along with a Mega Bingo network feature. Slots include 50 titles created by King Jackpot and 11 progressive jackpot titles, in addition to plenty of three-reel and five-reel video slots.

They also offer virtual casino gaming. There are bingo and slot tournaments each week, along with online tournaments for casino gaming. They offer single-player and multiplayer European Roulette, Jacks or Better, Keno and Blackjack.

There are also plenty of instant play features, such as scratch-offs. Those who like a bit of multitasking can play slots during bingo! You're not going to find all of the slots that you may be used to here, but you will get to enjoy some different games. If you're sick of slots like Starburst, it may be worth giving King Jackpot a try.

Mobile product & app

A mobile offering is now available for iPhone, iPad, and any Android smartphone or tablet. You can use your phone to scan the quick response code on the site and get the app.

Live casino

The site doesn't have a live casino, but it does have video poker. King Jackpot has two roulette tables that can accommodate eight players.

Banking

King Jackpot accepts MasterCard, Visa, Switch, Solo and Maestro cards as well as pre-pay cards and e-wallet options such as Neteller and PayPal. The minimum deposit amount is £10.

Withdrawal times

You will have to provide proof of identity before making a withdrawal, just like you do at many other internet gaming sites. The withdrawal payment must go to the card that you used to fund your account. They don't charge for any transactions, although they do point out that some credit card companies see betting transactions as cash and treat them as such.

You can only make one withdrawal request in any 48-hour period. All online casinos have their own processing time before the payment actually goes into the system; with King Jackpot, this can be up to 24 hours.

After that, how quickly you get the money will depend on how quickly your credit card company or bank processes the payment. This usually takes between three and five days. Payments on e-wallets such as Neteller are usually much quicker and can take place almost immediately once the casino has cleared the payment.

However, if you are withdrawing less than £20, you have to send them an email to request the payment; you can’t simply click a button.

Support

King Jackpot has a live chat assistance facility and a help system that includes some tutorials and amusing guides to emoticons and chat terms. There are also contact forms.

Responsible gambling

The Gamcare logo for help with problem gambling appears on King Jackpot’s home page but is somewhat small. In fact, it's not at all clear on the site how you would go about self-excluding, so it may be best to contact them. The help system does have phone lines for lifting a self-exclusion, which you can call on 08002793004 (Toll-Free) and 02037707187 (Landline).

The recently updated terms and conditions do state that a player who requests a deposit limit will have it put in place immediately. If you want to increase the deposit limit, it will take 24 hours. You can also take a break for periods of up to seven days or longer if you contact customer services.

If you self-exclude, the minimum period will be for six months and the maximum is five years. You can request a cooling-off period to consider your exclusion request. At the time of this review, the link to King Jackpot’s responsible gaming policy was not working.

Security

King Jackpot provide quite a lot of information on how they keep your personal data secure. They use encryption for financial information, transactions use a secure link, the site is firewalled, and servers are secure.

They validate the information you supply against a credit reference agency, but they are not carrying out a credit check; it's just to ensure that the name and address match.

However, they do reserve the right to carry out a credit check in order to ensure the security of the site. It's not something they do as standard, however.

Note that the privacy policy says they will pass on your personal information to third-party contacts for promotional purposes. There's also a “Certified Safe” logo on the site’s home page. However, it doesn't link to anything and appears to be there just for decoration and reassurance.

Fairness and legitimacy

King Jackpot is signed up to eCOGRA, the independent service that offers dispute resolution for gambling disputes. Many sites offer information about the random number generator they use for slot wins and how it is tested. This reassures players that slots are giving a fair return.

Many sites also list the return to player (RTP) for each of their slots. King Jackpot doesn't appear to do either of these things. In the interest of transparency, it would be useful to have this information.

It may be listed somewhere on the site, but it is not immediately obvious. This information is particularly important because they are using proprietary gaming software.

Welcome bonus

There’s a no deposit bonus on the bingo and slots side, but it is quite low at £5. The £5 can only be used for bingo and some of the slots. There is a free play facility, but you will only get 20 spins per game if you haven't deposited. If you win over and above your sign-up bonus, up to a limit of £30 will be kept and put into your “Bonus Bucks” account.

Once you make a deposit, you can choose between a matching 300 per cent in Bonus Bucks or up to £60 worth of Bonus Bucks plus a 100 per cent cash bonus. There is a top limit of £10.

After you make the first deposit, some of the winnings made from using Bonus Bucks on bingo are added to your cash balance. However, winnings made from using Bonus Bucks on slots only go into your Bonus Bucks balance. Bonus Bucks can't be withdrawn, and they they carry a 3x wagering requirement for bingo.

The Bonus Bucks are only used after you have used up your cash balance. It's a pretty complicated bonus that is not well-explained. The cash bonus (up to £10) can be used to play on all slots on the mobile and download versions of the site. The cash bonus carries a 10x wagering requirement on slots and 3x on bingo.

No deposit bonus

The £5 referred to above is a no deposit bonus for bingo and slots. You will get it once you have signed up and downloaded the relevant software.

Free spins bonus

Effectively, you get this by using your Bonus Bucks amount to play slots, but you can only have up to 20 spins before you deposit.

Bonus codes, vouchers and promo codes

The site is being refreshed, and they have introduced a “My Promos” page for claiming these offers. They will also email you with offers once you’ve signed up.

Existing customer bonuses, loyalty programmes and reloads

King Jackpot is in the process of changing its loyalty programme. It previously had monthly bonuses and bronze, silver and gold loyalty levels. It now has rewards and points, and the more you play, the more rewards you earn. There are new titles available at each reward level, and they also have a VIP scheme.

King Jackpot FAQs

- How do I sign up to King Jackpot?

Click on the “Download Bingo and Slots” button, download the site and enter your details.

- What is the contact number for King Jackpot?

You need to contact them via your My Account page, email or the live chat facility.

- How do I login to King Jackpot?

Launch the desktop icon and then log in.

- How do I close my King Jackpot Account?

To close your account, click on the Live Help button at the bottom of the screen, which will open a help box. Select “Close account” for the subject option and type your message.

You can also close the account via chat or email; the closure will become effective 72 hours after King Jackpot gets your request.

- Is King Jackpot a rip off / fraud?

King Jackpot is registered and authorised by the UK Gambling Commission, who check gambling sites. They review the site’s licence regularly and would close the site if it was a fraud.

- Do you have to download software to play at King Jackpot?

Yes, but you can select some free games to play for a limited time without downloading.

- How can I withdraw my casino bonus at King Jackpot?

You can’t withdraw the bonus; it is provided for playing and is held in your Bonus Bucks account.

- Is the King Jackpot bonus legitimate?

Yes, the bonus is legitimate, but there are some terms and conditions attached.

- Are there wagering requirements attached to the King Jackpot bonus?

Yes, these are outlined above in full detail.

- Why can't I withdraw my King Jackpot bonus winnings?

You may need to meet the wagering requirement first. Bonus winnings are held in a separate Bonus Bucks account; see the terms and conditions for a full explanation.

- Can I keep the money I win on my King Jackpot free spins bonus?

Yes, but the sign-up winnings are replaced when you deposit and accept the deposit bonus.

- Does King Jackpot have an app?

Yes, and it’s compatible with Android and Apple devices.

- Is there a bonus specifically for mobile players at King Jackpot?

No, there is no specific mobile bonus; it’s the same as for PC players.

- Does mobile casino accept PayPal?

Yes, PayPal is accepted as a payment method.

- Can I pay King Jackpot Casino with my Phone Credit?

No, phone credit payments are not available.

- Do I have to download the King Jackpot App to play on my mobile?

Yes, but the mobile app should be faster and provide better play.

- Can I play King Jackpot on a Windows Phone?

There is no information on Windows phone access in the King Jackpot help system. Contact Customer Support.

- Can I play King Jackpot on iPhone?

Yes, once you download the app.

- Does King Jackpot have mobile casino tournaments?

No, they do not offer mobile casino tournaments.

- Does King Jackpot allow top up by text/SMS?

No, this is not an available option.

Casino Information

Casino: King Jackpot
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Audited Payouts:
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eCOGRA Approved:
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Welcome Bonus Breakdown

Below you can see how we rate each individual area of the Casino, so you can see if the things most important to you measure up.

Games Available At This Casino

Below you can see a selection of games that are available at this Casino – simply click on the icons below to play the games for free – this will give you a really good idea of what to expect if you choose to start playing for real money.

Casino Ratings Breakdown

Below you can see how we rate each individual area of the Casino, so you can see if the things most important to you measure up.

Slots Content
67
Mobile Usability
70
Customer Service
75
Slots Software
65
Promotions & Bonuses
68
Loyalty Scheme
67
Trust and Track Record
69
Payments and Withdrawals
64