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LadyLucks Review - Mobile, Live Casino, Banking & Bonuses

Review

85%
  • 100% up to £100 (Ts&Cs Apply, New Customers Only)
  • 100 Extra Spins (Ts&Cs Apply, New Customers Only)
  • Regular Promotions
  • Top Slot Selection
  • Good Customer Service
  • Licenced by UK Gambling Commission
  • Link to Bonus Terms & Conditions

LadyLucks Casino

Up to £100 Bonus + 100 Extra Spins

Visit Casino Full Ts&Cs apply. New UK Players Only. Min Dep £20. Max BOnus £100. First 50 extra spins bonus will be granted immediately after activating the deposit bonus of this welcome package and the second 50 extra spins bonus will be granted the day after. Bonus & Spins must be wagered x50 to be converted to real (withdrawable) money. BeGambleAware.org.

You must be 18 + to play at this casino and be aware that gambling can be addictive. Please read Gamble Aware. All offers, bonuses and promotions mentioned here are for new customers only.

Introduction

With the online casino market booming, LadyLuck became one of the first casinos to specialise in gaming on the go with their mobile-based casino in 2011. Originally coming under the International Game Technology (IGT) umbrella, it was acquired by ALEA in 2017, which is regulated by the UK Gambling Commission, and prides itself on being the (self-proclaimed) biggest mobile casino in the UK. LadyLucks also markets itself as Britain’s favourite mobile casino with a reputable number of regular players.

The overall layout of the site is simple and easy to follow, with a blue-sky banner giving the homepage a pop of colour in between the game logos. There is a red section to the bottom of the screen in which you can find all the information you might require, including their privacy policy and terms and conditions. The rest of the page is simple black text on a white background, which gives the site a crisp look that isn’t too busy. This theme continues throughout the site, with only the promotions banner at the top changing colour when the user navigates through the options.

Finding your gaming options is easy, with a blue header showing headings such as slots, blackjack, roulette and promotions. Only the casino name and the login and register options take up additional space on this header. When you click onto each heading, you are given an explanation of how to play, along with any terminology that might be used while playing: a great little touch that makes gameplay much more accessible for new players.

Software

There is a wide range of providers, including some of the most popular providers in the slots market. This includes Microgaming, NetEnt, NextGen Gaming and Genesis Gaming. However, there are many more names that provide their games to LadyLucks, meaning that the site offers an extensive range of game and slot titles available to their users to play.

Games

If you’re a fan of slots then you’ll feel right at home at LadyLucks. There is a large range of slot titles from many of the top software providers, which offer a wide range of themes and playing styles, the most common being the five-reel slots with various bonus features. Those who have played slots on an online casino platform before may recognise titles such as Starburst, Caishen’s Gold, Gypsy Moon, Reel Rush and Cleopatra Plus.

However, if slots aren’t really your thing, you still have the option of playing other casino-style games. When you are logged in, you just need to select the other heading in order to bring up offerings such as roulette and blackjack, each of which has several different versions available.

Mobile Product & App

There is currently no LadyLucks app available on either iOS, Android or Windows; however customer services has stated that one will be developed in the coming months. Compatible with most mobile devices, LadyLucks prides itself on the sleek mobile site that was given a refresher in 2016. Although predominately a mobile casino, Ladylucks has expanded so it is now also available to play on desktop.

Live Casino

There is no live casino option on LadyLucks, but if you prefer to play table games there are plenty of options in the ‘other’ category, which includes any game that is not included in the slot category. With blackjack, pontoon, and eight different versions of roulette to choose from, there is a lovely selection of casino games to play from several different software providers.

Banking

LadyLucks provides you with several options when it comes to depositing money into your account. You are able to use your Visa, Mastercard and Maestro credit and debit cards, Skrill, Paysafe card, Neteller or transfer directly from your bank. There is a minimum deposit of £20 and a maximum of £1000.

Withdrawal Times

Most withdrawal requests are credited back to your payment method within 24 hours, although there may sometimes be a verification process required that may increase the withdrawal time slightly if you have not previously verified your identity.

Support

If you are logged in, you are able to select the ‘Contact Us’ option within your account. There is also a help tab on the right hand side that will bring up the same contact options. This allows you to fill in a form if you wish to be contacted via email, a telephone option in which you leave your number to request a callback, or a 24 hour live chat service.

Responsible Gambling

LadyLucks has several procedures in place to ensure safe and responsible gambling for its users. Age verification is used to ensure that all users are over the age of 18. When registering with the site, you are required to enter a maximum deposit limit and can also update these settings within the ‘My Lobby’ section.

A cool-off period is also available to users of the site, with players able to limit their account access from between 24 hours and 45 days in their account. You are also able to set a session time limit of between one and 12 hours to ensure you are not spending too much time on the site, and set a reality check notification to occur every 15 minutes to 1 hour.

Finally, there is the option to set a self-exclusion period of between six months and five years that will close your account for a specified period. All of this can be done in your account, although customer service are always available should you need extra support or advice.

Security

All Ladyluck sites are covered by state of the art SLL encryption to ensure its users’ personal and financial details are stored securely.

Fairness and Legitimacy

LadyLucks is regulated by the UK Gambling Commission and has been shown to be a fair online casino through regular audits. All wins are decided randomly to ensure a fair outcome.

Welcome Bonus

There are two available bonuses for new customers when they first register with Ladylucks. The first is a free £10 welcome present. This expires within seven days if not used and has a wagering requirement of x 50.

The second available bonus allows a 100 percent deposit bonus up to £200. This also has a wagering requirement of x 50 and is valid on deposits of between £20 and £200.

No Deposit Bonus

As soon as you register, you will be offered a free £10 welcome bonus. This can be found under the promotions tab, which is in your account section in the lobby. It must be used within 7 days and has a wagering requirement of x 50.

Free Spins Bonus

Does LadyLucks have a free spins bonus?

The 100% deposit bonus that you get when adding your first deposit also comes with 100 free spins. Further free spins may become available after you have deposited more money, but it does depend on what has been deposited. Customer services are able to check if you are unsure.

Other promotions will offer free spins, such as the Monday Mayhem, Weekday Madness and Thank God It’s Friday promotions, which each offer 25 free spins when you deposit £25.

Bonus Codes, Vouchers and Promo Codes

In addition to the free welcome bonus cash and the 100 percent deposit bonus, Ladylucks also offers a 50 percent bonus on your second deposit of up to £250. You do not need a code for this, as there are no current bonus or promo codes available for Ladylucks.

Existing Customer Bonuses, Loyalty Programmes and Reloads

Although there isn’t a formal loyalty bonus scheme in place, customer service will review your account and offer loyalty bonuses when you contact them. The more you have deposited, the better your loyalty bonus will be.

Promotions for existing customers are continuously changing, so it is a good idea to sign up for the mailing list when you register to take advantage of these offers.

LadyLucks FAQs

– How do I sign up to LadyLucks?

Just go onto the site and select register in the top right hand corner. You will need to enter your details and select a username and password to continue.

– What is the contact number for LadyLucks?

If you go the Contact Us section, you will be given the option to enter your number in order to request a callback so you don’t have to waste your precious time and money trying to get through. If you want to call them directly, you can use 0333 313 0131.

– How do I login to LadyLucks?

Once you have registered, you can just click the login button in the top right corner.

– How do I close my LadyLucks account?

You are not able to do this within your account settings, so if you wish to close down your account, you must contact customer services who will be able to do this for you.

– Is LadyLucks a rip-off / fraud?

LadyLucks is a popular casino site that has many regular players. It is regulated by the UK Gambling Commission to ensure that all activity is fair and your personal and financial details are kept safe and secure.

– Do you have to download software to play at LadyLucks?

No, instant play is available, allowing you to click and play without downloading any gaming software.

– How can I withdraw my casino bonus at LadyLucks?

You are not immediately able to withdraw any bonus funds until you have fulfilled the wagering requirements outlined in the terms and conditions of that particular bonus promotion.

– Is the LadyLucks bonus legitimate?

Yes, your free £10 welcome bonus is added immediately after registering for the promotion. All other bonuses will also be added within the timescale quoted in the T&Cs.

– Are there wagering requirements attached to LadyLucks’ bonus?

A wagering requirement of x 50 is attached to the welcome bonus. This figure is the same for most of the other bonuses available, although it is worth checking before registering as some may differ slightly.

– Why can’t I withdraw my LadyLucks bonus winnings?

You can only withdraw any funds won from bonus money by fulfilling the wagering requirements. If you go onto your account and select promotions, you will be given a wagering percentage to show how much you have wagered of your current bonus funds. This will allow you to keep checking on when you will be able to withdraw any funds.

– Can I keep the money I win on my LadyLucks free spins bonus?

Any money won from your free spins bonus will be added to your bonus balance. This will then need to be wagered according to the promotion rules before you can convert it to cash to withdraw.

– Does LadyLucks have an app?

There is no app currently available for LadyLucks but one is in the pipeline.

– Is there a bonus specifically for mobile players at LadyLucks?

There is no specific promotion for mobile players, so any promotion will be available for mobile, tablet and desktop users.

– Does LadyLucks mobile casino accept Paypal?

No, you are only about to deposit money by using a credit/debit card, Skrill, Paysafe, Neteller and by bank transfer.

– Can I pay LadyLucks Casino with my phone credit?

No, you must deposit funds by one of the above payment methods.

– Do I have to download the LadyLucks app to play on my mobile?

No, LadyLucks is a mobile casino which is tailored to mobile users. There is no current app, so you can just go to the website on your mobile device to start playing.

– Can I play LadyLucks on a Windows Phone?

Yes, you can play Ladylucks on most smartphones and tablets.

– Can I play LadyLucks on iPhone?

Of course

– Does LadyLucks have mobile casino tournaments?

Tournaments can be played as part of certain promotions so keep an eye on the promotions tab if you would like to enter.

– Does LadyLucks allow top up by text/SMS?

No, at the moment, the only top up methods are through credit/debit card, Skrill, Paysafe, Neteller and by bank transfer.

Please note that we are in an affiliate partnership with this Casino. While the review is our own opinion, in the interest of transparency we are letting you know that we are not independent of them.

 
 

Casino Information

Casino: LadyLucks
Software:
Operator:
Audited Payouts:
Established:
eCOGRA Approved:
Currencies:
Languages:
Deposit and Withdrawals:
Withdrawal Limit:
Contact:
Support:
Compatible Platforms:

Welcome Bonus Breakdown

Below you can see how we rate each individual area of the Casino, so you can see if the things most important to you measure up.

Games Available At This Casino

Below you can see a selection of games that are available at this Casino – simply click on the icons below to play the games for free – this will give you a really good idea of what to expect if you choose to start playing for real money.

Casino Ratings Breakdown

Below you can see how we rate each individual area of the Casino, so you can see if the things most important to you measure up.

Slots Content
82
Mobile Usability
85
Customer Service
87
Slots Software
84
Promotions & Bonuses
92
Loyalty Scheme
85
Trust and Track Record
86
Payments and Withdrawals
89