Lucks Casino Review - Mobile, Live Casino, Banking & Bonuses

Review

75%
  • Top slots from NetEnt, Microgaming and NextGen Gaming
  • Available for desktop and mobile
  • Full Microgaming live casino available
  • Live chat 7 days a week
  • Proven fair to UKGC standards
  • Fully Licenced by UK Gambling Commission
  • Link to Terms and Conditions

Lucks Casino

Up to £/€/$200 Welcome Bonus

Visit Casino 18+. New players only. T&Cs apply. Min. dep. applies. 50X WR on bonus. Valid 90 days. Max bonus bet: £5. Game weighting & restrict. apply. BeGambleAware.org.

Introduction

Lucks Casino is part of the ProgressPlay network and is a modern casino that offers a good range of games from NextGen, NetEnt and Microgaming. Casino fans will find the layout and games selection familiar from other casinos in the network, and Lucks provides its players access from all mobile devices, as you would expect.

Established in 2012, Lucks offers a streamlined service, including its slick live dealer product brought to you by the renowned studios of Microgaming. The Casino is fully licensed by both the UK Gambling Commission and the Maltese Gaming Authority. This casino is home to a large games library, so if you love your video slot games, you are in the right place.

Software

Lucks Casino has a huge choice of slots, plus table games, poker and a live dealer room powered by the experts at Microgaming. The website uses a vibrant colour scheme that is very visually attractive and has user-friendly menus to access the different game options, promotions and customer support. It is very easy to navigate around, and there is a helpful FAQ section available.

There is something to please everyone here, including the whole spectrum of games from the very popular to the less well-known, which means you will definitely have the chance to try something new here.

Slots

Lucks Casino is home to all the well-known Microgaming slots, plus top titles from NextGen Gaming and NetEnt. You are spoilt for choice here, with popular titles including the Irish Eyes series, DJ Wild, Fantasini: Master of Mystery, Dragon Dance and Drive: Multiplier Mayhem.

There is a comprehensive range of games here, with more than 350 titles that include slots, mobile games, table games and live dealer games. The table game selection on offer at Lucks Casino is pretty diverse, with Master and Premier variants of roulette plus other games like Baccarat and Triple Pocket Hold’em Poker.

Mobile Product & App

Lucks Casino is fully optimised for mobile access, and players can enjoy many of their favourite games on the go here. You can play games directly in your browser on devices of all formats and operating systems without having to download an app or any software. You will get great performance from Lucks Casino regardless of the screen size you are using.

Live Casino

Lucks Casino is home to the full suite from the Microgaming live dealer service, including single or multi-player versions of Live Baccarat and Roulette and multiplayer Blackjack. Players can experience the same buzz, pace and excitement of playing games in a land-based casino, especially when they join in on the interactive live chat facility to get involved with the fun with dealers and other players.

Banking

As you would expect from any good online casino, Lucks offers a wide range of banking options for its customers to choose from. Deposit methods are particularly extensive and include Maestro, Discover, Neteller, JCB, MasterCard, Paysafe Card, Switch, Solo, Visa, Visa Debit, Visa Electron, Visa Delta, iDEAL, Pay by Phone, Diners Club International and Skrill.

Withdrawal methods include Bank Wire Transfer, MasterCard, Cheque, Maestro, Visa, Neteller, Paysafe Card, Skrill and iDEAL.

Withdrawal Times

Lucks Casino strives to ensure that every transaction takes place quickly and securely, with some withdrawal times taking place faster than others. For e-wallets, this can be up to 24 hours. It takes between four and 10 days for bank transfer, six days for credit or debit cards, and between five and 28 days for cheques.

At Lucks Casino, you can withdraw a maximum amount of £1,500 per week or £3,000 per month, which is on the low side for the high rollers amongst us!

Support

Lucks Casino offers a Live Chat facility that is available seven days a week between 06:00 and 23:00 GMT. If players need to get in touch outside of these standard hours, they can simply leave a message, which will be replied to the next business day.

The customer service provided here is both well-informed and professional, and the team always seems happy to help. If players need specific help with their gaming experience, the staff are trained to help with the full range of information regarding account registration, withdrawal, deposit, promotions, bonuses, banking options, responsible gambling and any other issues. There is also a very comprehensive FAQ section on the website where customers can find answers to commonly asked questions.

Responsible Gambling

As with all reputable online casinos, Lucks wants its players to enjoy playing games on their website, and they take their responsibilities for providing a responsible gambling environment very seriously. They offer guidance to help players understand when their behaviour might be becoming a problem.

There are online tools available to help those in need of support, including a reality check, loss limits, session limits, deposit limits and time-out.

The option to self-exclude is available if necessary, and the customer service team is trained to advise and offer support to players who are experiencing problems. Links are provided with contact details of other organisations, such as GamCare, who can provide treatment and support.

Security

Lucks Casino is very secure and uses SSL encryption to protect all the sensitive content on its website. This will prevent anyone gaining access to any private information, such as passwords or financial details. This technology works by changing information into an unreadable string of text that can’t be decoded by any technique.

All financial transactions are processed using world-leading banking providers, and the site guarantees that customers' private details will not be sold to or shared with any third party.

Fairness and Legitimacy

Lucks Casino uses only games from industry-leading software providers that meet the very rigorous standards set by the UK Gambling Commission. This means that games must be regularly audited using independent agencies such as eCOGRA and that players can be confident that they are given a fair gaming experience every time they use this casino.

Welcome Bonus

When players register at Lucks Casino, they become eligible for a £5 Free No Deposit welcome bonus plus a 100% first deposit match bonus that is worth up to £200 in cash. This will be paid into your account as soon as you have made a deposit and is valid for one week.

No Deposit Bonus

New players can take advantage of a £5 no deposit bonus right away at Lucks Casino. These bonuses are getting pretty rare online, so this is a great bonus offer.

Free Spins Bonus

Players will be able to enjoy lots of promotions on the website, Facebook and via email every week, which often include free spins.

Bonus Codes, Vouchers and Promo Codes

Lucks Casino offers its players cashback bonuses on Thursdays. If you make a deposit over £10, you will get 10% cash back if you have also been active earlier in the week. There are other regular promotions and bonuses at Lucks Casino, such as weekly deposit bonuses, weekly cash surprises, free spins, cashback rewards and Lucks' Big Cash Weekend Race, which is a fun tournament offering a prize pool to the best players.

Existing customer bonuses, loyalty programmes and reloads

Regular players at Lucks Casino get access to the loyal player VIP Room, which offers perks including discounts, promotions and other extra bonuses. The more often you play, the greater the loyalty level you will earn and the better these benefits will become.

Points are earned every time you make a bet, and the more points you have, the higher up the five VIP levels you will progress. Each level offers its own benefits, with the highest levels of platinum and diamond giving players access to their own personalised services.

Lucks Casino FAQs

- How do I sign up to Lucks Casino?

To sign up at Lucks Casino, locate and click on the "register" button, which will then prompt you to fill in your details to complete the registration process. This website is easy to navigate, and the registration process is simple to follow.

- What is the contact number for Lucks Casino?

Lucks prefer to be contacted by email or live chat and are available seven days a week.

- How do I log in to Lucks Casino?

To log in, just press on the "log in" button, which you will find at the top of the screen, and enter your username and password details. If you can’t recall your details, simply follow the link and you will be guided to reset them.

- How do I close my Lucks Casino Account?

To close your Lucks account, you should either go to their Responsible Gaming page so you can opt to close your account for different periods of time, or contact the customer services team. Do ensure that you have withdrawn all funds before you close an account.

- Is Lucks Casino a rip off / fraud?

Lucks Casino is a reputable and trusted online casino, as indicated by the gaming licences they hold. These are difficult to obtain and maintain, so this gives reassurance that a site is fair and legitimate.

- Do you have to download software to play at Lucks Casino?

No. You can play games from Lucks Casino in your browser, or you can download the app from the App Store if you prefer.

- How can I withdraw my casino bonus at Lucks Casino?

To withdraw your bonus, you must meet the wagering requirements published in the Lucks current terms and conditions.

- Is the Lucks Casino bonus legitimate?

All offers of bonuses and promotions from Lucks Casino are legitimate. You should always check the current terms and conditions to check wagering requirements.

- Are there wagering requirements attached to the Lucks Casino bonus?

Yes, you must play your bonus amount through a number of times before you can withdraw it. Always check the most recent terms and conditions on the website.

- Why can't I withdraw my Lucks Casino bonus winnings?

Problems experienced withdrawing money are usually due to the wagering requirements not having been met. Check the current terms and conditions and your account transactions.

- Can I keep the money I win on my Lucks Casino free spins bonus?

Yes, your winnings can be kept if you have met the wagering requirements displayed in the terms and conditions.

- Does Lucks Casino have an app?

Yes, there is an app or you can play via your browser.

- Is there a bonus specifically for mobile players at Lucks Casino?

There are regular bonuses available on the promotions page for mobile players.

- Does Lucks Casino mobile casino accept PayPal?

No, PayPal is not accepted, but a wide range of other banking options are available.

- Can I pay Lucks Casino with my Phone Credit?

No, you cannot pay Lucks Casino with your phone credit, but you can pay by phone bill.

- Do I have to download the Lucks Casino App to play on my mobile?

No, you do not need to download an app; you can play straight from your browser.

- Can I play Lucks Casino on a Windows Phone?

Yes, Lucks Casino is compatible with all mobile devices.

- Can I play Lucks Casino on iPhone?

Yes, you can play Lucks Casino on your iPhone or any other smartphone or device.

- Does Lucks Casino have mobile casino tournaments?

Yes, Lucks Casino offers a fun range of tournaments and competitions for you to play. Press the tournament link at the top of the screen to see what’s available. One example is the Lucks Big Cash Weekend Race, a fun tournament that offers a prize pool to the best players.

- Does Lucks Casino allow top up by text/SMS?

No, you cannot top up by text or SMS at the Mobile Wins Casino.

Casino Information

Casino: Lucks Casino
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Audited Payouts:
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eCOGRA Approved:
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Welcome Bonus Breakdown

Below you can see how we rate each individual area of the Casino, so you can see if the things most important to you measure up.

Games Available At This Casino

Below you can see a selection of games that are available at this Casino – simply click on the icons below to play the games for free – this will give you a really good idea of what to expect if you choose to start playing for real money.

Casino Ratings Breakdown

Below you can see how we rate each individual area of the Casino, so you can see if the things most important to you measure up.

Slots Content
75
Mobile Usability
77
Customer Service
73
Slots Software
75
Promotions & Bonuses
78
Loyalty Scheme
75
Trust and Track Record
72
Payments and Withdrawals
75