Lucky Admiral Review - Mobile, Live Casino, Banking & Bonuses

Review

57%
  • Excellent, easy-to-navigate mobile site
  • VIP scheme for all
  • Good selection of slots and casino games
  • Live chat customer support
  • Great everyday promos
  • Fully Licenced by UK Gambling Commission
  • Link to Terms and Conditions

Lucky Admiral Casino

Win up to 500 Free Spins

Visit Casino 18+. New players only. T&Cs apply. £10 min. dep. 65X WR on bonus. Max Bonus Conversion £250. Game weighting & restrictions apply. BeGambleAware.org

Introduction

Lucky Admiral is an online gaming site operated by Jumpman Gaming Limited. It was launched in 2015 and is available for players in the UK only.

The site follows a strong pirate theme throughout, which includes pirate graphics, symbols and wordplay within all sections. The main page looks inviting with cool blue colours and a Lucky Admiral logo who gives players the thumbs up. It is easy to navigate with all important sections situated to the top, whilst other information sections can be accessed from the very bottom of the page.

Software

Lucky Admiral works in partnership with Jumpman Gaming and so includes many games offered by them. It also operates with the help of other big name software providers such as NetEnt, RTG, Play’n GO, IGT, Aristocrat and Eyecon.

Slots

With over 200 games on offer, Lucky Admiral has a decent selection available to its players. When you click onto the game page, you will see headers allowing you to narrow down your choice. You can sort by Hot Slots, My Faves, Newest, Jackpots, Bingo and A-Z.

Although the overall slot section is smaller compared with other gaming sites, Lucky Admiral still offers some of the most popular games out there. This includes Starburst, Lucky Leprechaun, Wolf Gold, Fluffy Favourites and Shamans Dream.

Mobile product & app

Lucky Admiral prides itself on offering a great online gaming experience for its mobile players and has ensured that the mobile site is easy to use and just as inviting as the desktop version. There is also a dedicated mobile app that can be downloaded for iOS and Android users, although this does seem to be a new addition to their mobile gaming platform.

Live Casino

There is no live gaming options to play through Lucky Admiral, however, players interested in more than just slots can choose from several table games. You can find Blackjack, Roulette, Texas Hold’em and several other online casino games.

Banking

Depositing

Lucky Admiral allows deposits to be made using several different payment methods. This includes credit/debit card (Visa, MasterCard, Maestro), Paysafe Card, Pay by Mobile and PayPal. The minimum deposit amount is £10.

Withdrawing

Before a withdrawal can take place, players must first verify their identity. This can be done by sending a copy of a photo ID, proof of address and proof of payment method. Once you have verified your account you can request a minimal withdrawal of £30.

Withdrawal times

Once your account has been verified, a 48-hour pending period begins after a withdrawal has been requested. It will then take 1-3 working days for the funds to appear in your account. You should note that you are unable to withdraw any funds within 48 hours of your first deposit or a new payment method being added.

Support

Lucky Admiral offers customer support from the hours of 9.30 to 18.00 Monday to Friday. If you wish to email regarding any issue, players can contact support@luckyadmiral.com or for a quicker response you can use the live chat facility. There is also the option for members to contact Lucky Admiral through Whatsapp.

All of this information can be found by clicking on ‘Contact Us’, which can be found in the Useful Information section at the bottom of the page.

Responsible gambling

Lucky Admiral has a Responsible Gaming section for customers who would like help regarding their gaming habits. It offers advice and includes the links to Gamcare and Gamblers Anonymous. Lucky Admiral allows players to set up a reality check, which will notify players as to how long they have been active.

They also give players the option to set deposit limits to prevent excess deposits being made. This is only available by contacting Lucky Admiral by email and is not included in player's account settings. Players who wish to take a break from the site can request this via email and can ask for a period of exclusion of between 24 hours and 6 weeks.

If players require more time away, then they can speak to customer support to request a minimum self-exclusion period of 6 months. Any player who wishes to close their account can also request this by emailing Lucky Admiral.

Security

Lucky Admiral uses SSL encryption, which ensures that all data is kept safe and secure.

Fairness and legitimacy

Regular audits are carried out to ensure that all games are fair. A random number generator is also used and is tested and approved by SQS. Jumpman Gaming Limited, the company who operate Lucky Admiral, are licensed by the UK Gambling Commission and the Alderney Gambling Control Commission.

Welcome bonus

The Lucky Admiral welcome bonus differs from many other online casino sites that mostly offer bonus funds depending on the first deposit amount. Instead, Lucky Admiral gives its players a chance to spin the Mega Reel to determine just what their bonus will be. This includes anything from free spins to an Amazon voucher.

In order to qualify, players must place their first deposit with any further deposits of £20 or more also giving players the chance to spin the reel. Deposits made using the Quick Deposit options will not be eligible. Any free spins won can only be used on a specific game, which will be revealed once the reel has been spun.

Wagering requirements must be met before any withdrawals can be requested and your progress can be monitored within the withdrawal page of your account. Your bonus must be played 65x in order to withdraw.

No deposit bonus

Lucky Admiral doesn’t have any no deposit bonuses and actually has a dedicated section to explain why they are a bad idea. They instead focus on promotions that can realistically be met and stay away from selling players ‘smoke and lights’.

Free spins bonus

The welcome bonus offered by Lucky Admiral incorporates free spins. You are also given the opportunity to win more by spinning the Mega Reel every time you deposit £20 or more.

Bonus Codes, Vouchers and Promo Codes

There are no current bonus or promo codes offered by Lucky Admiral. They do, however, have a decent selection of everyday promos available for players to take advantage of.

Existing customer bonuses, loyalty programmes and reloads

Lucky Admiral prides itself on regular and realistic promotions rather than drawing customers in with hard to meet free bonuses. The promos currently on offer are as follows.

Happy Hours

Players who have placed a deposit between Monday and Wednesday (before 3pm) are given the chance to win 10 or more free spins every Wednesday. All players have to do is log in between 3pm and 7pm each Wednesday in order to claim the offer. They will then be able to spin the Mega Reel to determine their bonus prize. The standard wagering requirements of 65x are in effect.

VIP Scheme

Lucky Admiral have a VIP Scheme that allows players to earn cashback each week. The more you deposit and play, the more kudos you will receive and the higher the level you will achieve. Levels include Newbie, Expert, Pro, VIP and Legend, with the Legend level offering 10% cashback and 20 free spins. All levels will receive a birthday bonus regardless.

Newbie - No weekly cashback and 5 free spins

Expert - 1% cashback and 5 free spins

Pro - 3% cashback and 10 free spins

VIP - 5% cashback and 15 free spins

Legend - 10% cashback and 20 free spins

In order to jump from Newbie to Expert, players must collect between 101 and 1,000 kudos, with every £1 deposited equalling 1 kudos. For Pro you must have between 1,001 and 2,500, VIO is between 2,501 and 5,000 and to reach the Legend level you must have over 5,000 kudos.

Newbies Cashback Boost

New players have 31 days from their first deposit to claim at least 1% weekly cashback. Newbies would usually not receive any cashback so this promo allows them to receive it for their first 31 days whilst still at this level. They must then login to the ‘My Account’ section of the site on Monday or Tuesday to claim the cashback earned from the promotion.

Turbo Reel

Each time a player deposits £100 or more, they will qualify to spin the Turbo Reel. With boosted prizes, this offers more than the standard Mega Reel, meaning that players can win between 50 and 500 free spins.

Pizza Club

This promotion runs weekly and is available to Lucky Admiral’s VIPs. VIPs must play slots on Sundays with the top 5 players who have wagered the most receiving a free pizza. This is then emailed to the player as a £15 Pizza Express e-voucher.

Lucky Admiral FAQs

- How do I sign up to Lucky Admiral?

If you wish to sign up to Lucky Admiral, first click on the welcome bonus, which takes up the majority of the main homepage. Next, click on the top right corner where it says ‘Register Here’ and enter your details to set up an account.

- What is the contact number for Lucky Admiral?

There is no telephone contact number available, however, once signed up, players are able to contact Lucky Admiral using Whatsapp.

- How do I login to Lucky Admiral?

Simply click on the login button in the top-right corner to enter your username and password.

- How do I close my Lucky Admiral Account?

If you wish to close your Lucky Admiral account, you will need to send an email to the customer care team.

- Is Lucky Admiral a rip off / fraud?

No, Lucky Admiral is a legitimate site that is licensed by the UKGC and the AGCC. - Do you have to download software to play at Lucky Admiral?

Not at all. Just log in to start playing.

- How can I withdraw my casino bonus at Lucky Admiral? First you must meet the wagering requirements, then you can head to the withdrawals section of your account to request for your funds to be transferred.

- Is the Lucky Admiral bonus legitimate?

Yes, once you have made your first deposit you will automatically receive a chance to spin to Mega Reel and receive free spins or an Amazon voucher.

- Are there wagering requirements attached to Lucky Admiral bonus?

Yes there are. Players must wager 65x their bonus before being able to withdraw it.

- Why can't I withdraw my Lucky Admiral bonus winnings?

First, check the withdrawals section of your account to see if you have met the wagering requirements. If you have, you will need to contact Lucky Admiral who will look into this for you.

- Can I keep the money I win on my Lucky Admiral free spins bonus?

Yes you can. You will need to meet the wagering requirements before being able to withdraw.

- Does Lucky Admiral have an app?

The app is relatively new but is available to download on iOS and Android.

- Is there a bonus specifically for mobile players at Lucky Admiral?

There are no specific mobile promotions, but all players can still take advantage of the promos on offer.

- Does Lucky Admiral mobile casino accept Paypal?

Yes.

- Can I pay Lucky Admiral Casino with my Phone Credit?

You can not play with your phone credit; however, you can use Pay by Phone to add any deposit amount to your phone bill.

- Do I have to download the Lucky Admiral App to play on my mobile?

No, Lucky Admiral is fully compatible for mobile devices. Just head to the site to play.

- Can I play Lucky Admiral on a Windows Phone?

Yes you can, it is available to play on most smartphones and tablets.

- Can I play Lucky Admiral on iPhone?

Yes of course.

- Does Lucky Admiral have mobile casino tournaments?

Yes. Players will be notified of any upcoming tournaments.

- Does Lucky Admiral allow top up by text/SMS?

No. However, you can deposit using Pay by Phone.

Casino Information

Casino: Lucky Admiral
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Welcome Bonus Breakdown

Below you can see how we rate each individual area of the Casino, so you can see if the things most important to you measure up.

Games Available At This Casino

Below you can see a selection of games that are available at this Casino – simply click on the icons below to play the games for free – this will give you a really good idea of what to expect if you choose to start playing for real money.

Casino Ratings Breakdown

Below you can see how we rate each individual area of the Casino, so you can see if the things most important to you measure up.

Slots Content
57
Mobile Usability
57
Customer Service
59
Slots Software
54
Promotions & Bonuses
60
Loyalty Scheme
57
Trust and Track Record
60
Payments and Withdrawals
57