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PocketWin Casino Review - Mobile, Banking & Bonuses

Review

59%
  • £5 free deposit bonus
  • Hundreds of fantastic slots
  • Accepts PayPal
  • Accepts deposits by phone bill
  • Wide range of mobile slots
  • Generous promotions held regularly

PocketWin Casino

£5 Free (No Deposit Required)

Visit Casino 18+. New customers only. Full T&Cs apply. Bonuses paid as credit. "£5 Free" subject to withdrawal limits. £3 Min. dep. for "100% Match" offer. Wagering requirements apply.

Introduction

PocketWin Casino is a small online casino designed for players to enjoy on their mobile phones or tablets by downloading individual games. It was launched in 2010 and is owned by Intouch games, which also owns mFortune and Mr Spins. It has grown from having just four games to over 40, including a good choice of slots and a few casino games as well as Bingo.

It’s one of the only online casinos that allows customers to make deposits via their mobile phone bill. It is also rare in that games are developed in-house by Intouch Games with many exclusive to the company’s own casinos.

This casino allows players to enjoy all games in demo mode for free, a great way to try out games. The casino provides smooth, fast and easy game play on a mobile phone. The main site is arguably not as stylish as many other themed or bigger sites, but the games are still of an excellent quality despite the slightly clunky graphics of the website.

A limited amount of banking options and a relatively small amount of games means it doesn’t really compete with the big names. However the option to deposit via a mobile phone bill, to play games you won’t see elsewhere, excellent customer service and low wagering requirements on bonuses all make it worth a bet.

Software

PocketWin is a unique casino. The games are all produced in-house by the owners Intouch Games and many are exclusive to either Intouch Games’ casinos, or to PocketWin itself, such as Pocket Fruits.

Games

PocketWin Casino offers a large number of slots, and a handful of casino games. The casino games on offer include Roulette, Blackjack and HiLo Poker. Most recently a bingo game has been introduced to the site too.

This site is arguably aimed at slots players as there’s a choice of 36 slots on offer. Certainly, this makes it a much smaller site than some of the big names in the industry, but makes it easier than ever to choose the right game for you.

Games include a variety of adventure, TV, film, retro and history themed games, all with jackpots in the £1000s. Popular slots at this casino include Cheese Chase, Murderous Money and Master of Fortunes.

Mobile product & app

The casino has an HTML site optimised for both desktop and mobile site, with a limited amount of games available to play online. But most games are played by downloading them to a mobile device.

The website can be used to join, sign in, manage account, make deposits and withdrawals and even for customer support or responsible gambling help. But games themselves are largely played in their own dedicated apps, including both casino and slot games.

Those navigating from the desktop site can input their phone number and be texted the game link so they can download it straight to their phone. Others can find the games in the App Store.

Live Casino

There is no Live Casino facility at PocketWin Casino.

Banking

The banking payments options at PocketWin are limited to debit or credit card, by PayPal or pre-paid voucher such as Paysafecard. Players can also make deposits via their mobile phone bill. Withdrawals can be made in the same way or by bank transfer, but not back to mobile phone bills.

Withdrawal times

PocketWin claims to complete all withdrawals within three days, regardless of the method you choose. Withdrawals may be subject to providing ID for verification.

Withdrawals via bank transfer have a minimum withdrawal amount of £10, but by PayPal and debit/credit card the minimum for withdrawal is £30.

Support

For a small casino, Pocket Win has excellent customer service. Online reviewers frequently comment that admin staff are very friendly at PocketWin.

The casino offers a 24/7, 365 days a year UK call centre which offers a choice of: - Live chat (available by clicking the live chat icon to the right of the screen).

- Telephone +44(0)1384 888100.

- Text. Customers also have the choice of texting SUPPORT to 88600 and getting a call back in five minutes.

- Email. Customers are also able to email the team at support@pocketwin.co.uk, which promises to respond within 24 hours.

Responsible gambling

PocketWin has an extensive responsible gaming policy where customers can find a series of tips and advice as well as links to charities including GamCare and Gamble Aware. Contact details of both charities are also provided.

The casino offers players the chance to set session limits (limiting how long you can play on a game), deposit limits (limiting how much money you can deposit over a given time frame) and self-exclusion, whereby players can self-exclude themselves from the website for a chosen amount for time. Self-exclusion time periods range from six months to five years. You can text EXCLUDE to 88600 for an instant six months' exclusion too.

The site also allows players to access their account history which can help them decide whether they have spent too much or played too much on a certain game.

Security

The PocketWin server uses internet security standard 256-bit TLSv1.2 digital encryption to protect all personal details and details of electronic transactions made over the Internet. PocketWin claims to pride itself on providing excellent levels of security.

Fairness and legitimacy

PocketWin Casino is licensed and regulated by the UK Gambling Commission, which ensures both fairness and legitimacy of online casinos registered in the UK. Games are regularly audited for fairness.

Welcome bonus

There are two welcome bonuses at PocketWin. The first is a free bonus of £5, available to all new players when they sign up. The second is a 100% match deposit bonus, which has a minimum deposit of £3 and a maximum of £100. The £5 bonus is not limited to wagering requirements apart from being played through once.

No deposit bonus

Only the £5 Welcome Bonus does not require any deposit. Further bonuses include Refer A Friend whereby players get a further £5 bonus when a friend signs up, having been referred by them. However, players also receive up to 50% of their friend’s sign-up match deposit bonus.

Free spins bonus

From time to time the £5 Welcome Bonus will be advertised as a 50 Free Spins bonus, based on the hypothetical spin of 10p. However, the bonus can be used to either play 50 spins OR for use in casino games.

Bonus Codes, Vouchers and Promo Codes

There are currently no promo codes or voucher codes available for PocketWin Casino.

Existing customer bonuses, loyalty programmes and reloads

PocketWin Casino has an excellent VIP loyalty scheme. Membership to the VIP scheme is by invitation only, although players can get there faster with the High Roller Deposit Promotion. VIPs can enjoy game previews, limited edition gifts, 24/7 365 days a year account managers, exclusive promotions and even surprise offers.

Bingo players can enjoy a dedicated Bingo Loyalty Points Scheme. In this scheme every time you spend £1 on bingo tickets you earn two points. This scheme is unique in that points can be used to enjoy a range of special gifts. This include everything from adventure-filled activities such as bungee jumping for 10,000 points or a spa relaxation day for 7,500 points.

If you prefer cash you can turn your points into money: 2,000 points earns you £20.

PocketWin Casino FAQs

- How do I sign up to PocketWin Casino?

New players can sign up in the game itself. On some occasions the casino may ask for ID to make withdrawals or to verify the age of the player. Proof of payment of phone bill will also be required for winnings made from deposits made via a phone bill.

- What is the contact number for PocketWin Casino?

Telephone +44(0)1384 888100

- How do I login to PocketWin Casino?

Players can log in within one of the game apps downloaded to their mobile device. Alternatively players can log in on the browser site to manage their account.

- How do I close my PocketWin Casino Account?

Players can close their account by contacting the customer support team.

- Is PocketWin Casino a rip off / fraud?

PocketWin Casino appears to be a legitimate online casino. It is owned by Intouch Games Ltd, which also owns mFortune and Mr Spin. The casino is licensed and regulated by the UK Gambling Commission. Some online reviewers have commented that getting withdrawals from PocketWin can be timely when they have to provide proof of the paid phone bill when they made a deposit via their mobile bill account. However, provided customers can provide this proof they receive their winnings eventually.

- Do you have to download software to play at PocketWin Casino?

All games can be installed individually on your mobile device, straight from the game link. The desktop site allows you to enter your mobile phone number whereupon the game will be texted to you via a link. A few games can be played in-browser on your mobile, but not on the desktop site. This includes Hi Lo Poker which can be payed directly from the site, even better players can add an icon for HiLo poker to their phone home screen and be navigated directly to the game page on the site.

- How can I withdraw my casino bonus at PocketWin Casino?

Bonus winnings can be withdrawn within the game by clicking the Withdrawal option in your account.

- Is the PocketWin Casino bonus legitimate?

The casino bonus appears to be legitimate as it is licensed and regulated by the UKGC. The casino is also owned by Intouch Games who run two other legitimate casinos.

- Are there wagering requirements attached to PocketWin Casino bonus?

Unusually there are no wagering requirements at PocketWin Casino and players can use the £5 welcome bonus to play any games and withdraw any winnings made from it. The Match Deposit Bonus however is subject to playing through the whole match deposit bonus before withdrawal of winnings.

- Why can't I withdraw my PocketWin Casino bonus winnings?

Sometimes winnings are withheld until relevant ID has been provided.

- Can I keep the money I win on my PocketWin Casino free spins bonus?

Yes, players are able to withdraw and keep money won from the 50 free spins bonus, sometimes called the £5 Welcome Bonus.

- Does PocketWin Casino have an app?

Each game on PocketWin has its own app. It doesn’t matter how many apps you download, you sign-on the same account for each, linking all winnings into one account and making all deposits available across the games.

- Is there a bonus specifically for mobile players at PocketWin Casino?

As all games are designed to play on a mobile device, there are no specific mobile player bonuses.

- Does PocketWin Casino mobile casino accept Paypal?

Yes, although PocketWin has a small number of available banking methods, PayPal is one of them.

- Can I pay PocketWin Casino with my phone credit?

Yes, unlike many online casinos you can make deposits, which will be added to your mobile phone bill. The amount deposited will be available to play with immediately.

- Do I have to download the PocketWin Casino App to play on my mobile?

Yes, in fact players need to download each individual game they choose to play, which has standalone software. A small amount of games including HiLo Poker can be played directly on the site.

- Can I play PocketWin Casino on a Windows phone?

Yes, PocketWin games can be downloaded onto Windows phones.

- Can I play PocketWin Casino on iPhone?

Yes all PocketWin games can be downloaded on to an iPhone and some can even be played in-browser on an iPhone.

- Does PocketWin Casino have mobile casino tournaments?

No, Pocket Casino does not currently hold any mobile tournaments.

- Does PocketWin Casino allow top up by text/SMS?

The casino does allow deposits via a mobile phone bill, but not by a text.

Casino Information

Casino: PocketWin Casino
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Welcome Bonus Breakdown

Below you can see how we rate each individual area of the Casino, so you can see if the things most important to you measure up.

Games Available At This Casino

Below you can see a selection of games that are available at this Casino – simply click on the icons below to play the games for free – this will give you a really good idea of what to expect if you choose to start playing for real money.

Casino Ratings Breakdown

Below you can see how we rate each individual area of the Casino, so you can see if the things most important to you measure up.

Slots Content
59
Mobile Usability
60
Customer Service
56
Slots Software
59
Promotions & Bonuses
60
Loyalty Scheme
61
Trust and Track Record
59
Payments and Withdrawals
60