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Pots of Luck Review - Mobile, Live Casino, Banking & Bonuses

Review

70%
  • Generous welcome bonus up to £600
  • 150 free spins available
  • Excellent mobile casino product
  • Loads of ongoing promotions
  • New games every week
  • Great customer service

Pots of Luck Casino

Dep. £100 Play with £200 + 100 Spins

Sign Up Now Full Ts&Cs apply. New players only. Selected slots only. Min deposit £10, Max Bonus £100 + 100 bonus spins on Starburst, 30x wagering (dep+bonus), 30x on spins, 4x conversion. Terms & Conditions apply. Pots of Luck supports Responible Gambling, Visit begambleaware.org for more details.

You must be 18 + to play at this casino and be aware that gambling can be addictive. Please read Gamble Aware. All offers, bonuses and promotions mentioned here are for new customers only.

Introduction

Pots of Luck is an online casino that hopes to give you the luck of the Irish. Its mascot, Seamus the Leprechaun, invites you to come online and win some of his pots of gold. Unsurprisingly, they have some Irish themed titles available to play as well as many others that you would expect to see in an online casino. The website is well laid out with the slots sorted into main categories to help navigate the site. You can choose from player favourites, new titles, top rated, casino, Irish, as well as an all games tab to browse the list in full. There are new games added all the time so keep an eye on the list.

Current promotions are advertised at the top of the page, making it easier for all users to make the most of what’s on offer. As well as a standard registration, players can also apply for a VIP account that will offer additional customer service, rewards and bonuses.

A new addition to the world of online gaming, the website was set up in 2017 and has made an impact due to its focus on mobile gaming. The website is run by Netkan Limited, a leading technology provider for the industry and it has been licensed by the Gibraltar and British Gambling Commission.

Software

Pots of Luck offers a selection of slots from some of the highest rated and popular software providers. You can choose slots from the following makers;

  • NetEnt
  • NextGen Gaming
  • Big Time Gaming
  • Lightning Box

This is not an exhaustive list; browse through the list of around 120 titles available to see what takes your fancy.

Introduction to the games

The selection of slots provided is incredible and there is a game for all tastes. There are themed titles, progressive jackpots, classic casino slots and high graphic modern slots with lots of additional features. The most popular slots with the players are Bonanza Megaways, Starburst, Cleopatra, Rainbow Riches and Vikings of Fortune, to name but a few.
As this is an Irish based site there are plenty of Irish themed slots to choose from such as Finn and the Swirly Spin, Luck O’ the Irish, Shamrockers and Irish Eyes; just select the tab to explore the range available.

Browse through the extensive list available and you won’t be disappointed with the selection. To find out what other users are playing select the Top Games tab and select the New Games tab to find out what’s been added to the site.

Mobile product & app

This site can be accessed across a variety of platforms including desktop, mobile and tablet. You can play from the comfort of your home or out and about. The game will fit the screen you are working on, so you don’t need to change any settings, just click and go. The designers have created the website so that it is extremely user-friendly, with mobile users in mind so you can guarantee a smooth experience when on the go. As every game is web based there is no need to worry about downloads, just check with your phone provider about data usage.

Live Casino

If you fancy some live action gaming, there is a casino section hosted by Extreme Live Gaming which boasts a variety of casino slots that players can join in and play such as roulette, speed roulette, blackjack and baccarat. Relax in comfortable surroundings while you play with a live dealer; there’s no need to leave the house. There’s something for all players here to enjoy; browse through the game selection available and join in.

Banking

There are many banking options available to players looking to deposit and withdraw money from the casino. You can use the following options;

  • NETeller
  • Skrill
  • Boku
  • Paysafecard
  • Credit/debit cards
  • Giropay

Player’s money will be held in a separate account which will not be used by the casino and will not be at risk. A charge of 15% applies to deposits made by Boku. A minimum deposit of £15 is required for Boku and £10 for all other payment types. Paysafecard allows you to play without a bank account – just enter the code provided and withdraw money onto the card. Paying by NETeller requires you to link to the casino when setting up your deposit.

Withdrawal times

Withdrawal times at Pots of Luck will depend on the time it takes to check before processing and this can take up to 72 hours. When additional fraud checks are being carried out this can increase the time taken and players will be notified of this. Players can withdraw a minimum of £10 at any time and one withdrawal can be made in any 24-hour period. Withdrawals using a debit or credit card may take 3-5 working days to clear with the card provider.

Support

Pots of Luck offer excellent customer support through a variety of methods. You can email them at [email protected] or telephone them at 0161 870 5948. There is also a ‘Live Chat’ function you can use to contact a customer service adviser with any query you may have. The team is available from 8.00am until midnight. Do not include any personal information when emailing. If you wish to write to them the address is;

Pots of Luck

Nektar Gibraltar Limited

2.1 Waterport Place, 2 Europort Avenue, Gibraltar

Responsible gambling

For those who are experiencing problems with gambling, Pots of Luck has trained customer service advisers who can help you. They can discuss your gambling and ask you about your reality checks. They can support you by limiting the deposits you can make on your account, give you a ‘time out’ from the site and temporarily or permanently exclude you from the site. You can exclude yourself for up to five years during which time no marketing emails will be sent to you. The website has a set of questions you can ask yourself or loved one about gambling to help recognise a problem with gambling. They can signpost you to the appropriate organisations if you need help.

The website will also enable you to set a reality check on your account that will alert you when a specified amount of time has passed when using the account. In addition to this, you can set up a deposit limit on your account.

Check the Responsible Gaming information on the website for full information and contact details of support available.

Security

Pots of Luck ensures that your personal information will be kept safe at all times. Your password is only visible to internal staff. Change your password if you think your account has been compromised and contact customer service for advice. Security policies meet UK guidelines. The website uses SSL when any transactions are being made.

Fairness and legitimacy

Pots of Luck uses a Random Number Generator which randomly generates numbers for its slots. The system has been verified externally to ensure fairness. The slots are regularly monitored by Netkan and have certificates from Gibraltar, Malta and the UK. Payouts are published regularly and are available on the website.

Welcome bonus

New players on Pots of Luck are entitled to three welcome bonuses when registering on the site.

1. Deposit £100 and play with £200, with an additional 100 bonus spins on Starburst.
2. Get a 50% match up to £200 in bonus funds and 25 free spins on Starburst.
3. Claim up to £200 in bonus funds with a 50% deposit match and 25 free spins on Starburst.

The bonus is valid for up to 28 days. There is a minimum deposit of £10 required.

No deposit bonus

There is no such bonus currently advertised but the site does have other slots with associated bonuses with a minimum £10 deposit. Exclusive offers are advertised on the promotions tab with big titles offering great prizes. Players can boost their winnings for a limited period on qualifying slots – check the website for details.

Free spins bonus

Pots of Luck advertises free spin bonuses on named slots in the promotional section for a limited period. Terms and conditions apply.

Bonus codes, vouchers and promo codes

There are regular promotions on Pots of Luck so check in regularly to make sure you are not missing out! They will be advertised on the promotions tab. As well as offers of free spins there is a regular Happy Hour on a Tuesday where you can win a 50% bonus on your deposit. Weekend boosts are common as well.

Existing customer bonuses, loyalty programmes and reloads

Existing customers can look out for regular promotions and they can also apply to be in the VIP Club. There are several tiers available: Silver, Gold, VIP Premier and VIP Elite. Members of the VIP Club will have an account manager, additional bonuses such as welcome, anniversary and monthly, better promotions as well as free plays. You will be invited by email to this club so keep an eye out if you are a regular user of the casino.

Pots of Luck FAQs

– How do I sign up to Pots of Luck?

All you need is an email account and a password. You will be asked for some personal information such as your name, address and birthday to create a secure profile. Your details will be kept safe. The website will prompt you for details.

– What is the contact number for Pots of Luck??

To contact the customer services team just call 0161 870 5948. There is a live chat option available through the website as well.

– How do I log in to Pots of Luck?

Log in to the website by typing in your email and password at the top right corner of the screen. Click the button marked login.

– How do I close my Pots of Luck account?

You can close your account at any time. You need to email the customer services team to do so clearly stating that you wish to close your account. You need to include your username, date of birth, postal address and the reason why you have decided to close your account. Once the account has been closed you will be notified by email.

– Is Pots of Luck a rip off / fraud?

Pots of Luck has been registered with and audited by the gaming commission in the UK, Gibraltar and Malta. It uses security measures in compliance with UK standards. Its Random Number Generator has been externally verified.

– Do you have to download software to play on Pots of Luck?

You don’t need to download any software to play on Pots of Luck. The website is web-based and can be played on many devices included desktop, mobile and tablet.

– How can I withdraw my casino bonus at Pots of Luck?

You can withdraw your bonus if you have played the required deposit and bonus funds through a certain number of times, normally 40, referred to as the ‘turnover’. Details should be available in the terms and conditions and not all titles are eligible. If you attempt to withdraw before the correct turnover the bonus will be forfeited.

– Is the Pots of Luck bonus legitimate?

The bonus is considered a secondary account and can be withdrawn when it has been turned over, or wagered, 40 times. The bonuses can be spent after your cash balance has been spent.

– Are there wagering requirements attached to Pots of Luck bonus?

The bonuses can only be used with certain titles, so players should check the terms and conditions of their bonuses. The bonuses must be wagered a certain amount of times before they can be withdrawn. In general, this is 40 times.

– Why can’t I withdraw my Pots of Luck bonus winnings?

You may not be able to withdraw your bonus winning if you haven’t turned over the appropriate number of times. You may forfeit your winnings if you have attempted to withdraw the bonus before you have completed the terms and conditions attached to the bonus. If you believe you have met the terms and conditions, contact the customer services team.

– Can I keep the money I win on my Pots of Luck free spins bonus

As soon as the bonus money has been deposited it is yours to play with, but you must use up your cash balance before using this bonus. Once you have met the required turnover, the cash will be deposited into your account with an upper cap. Terms and conditions are available for each bonus.

– Does Pots of Luck have an app?

This is a web-based casino so doesn’t require an app.

– Is there a bonus specifically for mobile players at Pots of Luck?

The bonuses are open to all players on the website. Registering via mobile may result in a promotional offer depending on your mobile provider.

– Does Pots of Luck mobile casino accept Paypal?

No, Pots of Luck does not accept Paypal.

– Can I pay Pots of Luck Casino with my phone credit?

Boku will allow you to pay by phone credit, depending on your mobile provider. Deposits are available in increments of £5 with a minimum deposit of £15. A 15% fee will be deducted from all transactions. You will not be able to withdraw money in this way and need to make alternative arrangements.

– Do I have to download the Pots of Luck app to play on my mobile?

As the website is web-based you do not need to download an app.

– Can I play Pots of Luck on a Windows phone?

You can play on this casino from any Android device or tablet.

– Can I play Pots of Luck on iPhone?

You can play on this casino from any IOS device including iPad.

– Does Pots of Luck have mobile casino tournaments?

No, but you can play with a live dealer through the casino tab.

– Does Pots of Luck allow top up by text/SMS?

Pots of Luck allows you to top up by Boku through your mobile provider. Just reply to the text received from Boku to top up. You cannot withdraw via mobile.

Please note that we are in an affiliate partnership with this Casino. While the review is our own opinion, in the interest of transparency we are letting you know that we are not independent of them.

Casino Information

Casino: Pots of Luck
Software: NetEnt, NextGen Gaming, Big Time Gaming, Lightning Box
Operator: Nektan Limited Casinos
Audited Payouts: Yes
Established: 2016
eCOGRA Approved: No
Currencies: £ and many more
Languages: English and many more
Deposit and Withdrawals: Neteller, Paysafe Card, Visa Electron, Visa, Skrill, Skrill 1-Tap, Boku
Withdrawal Limit:
Contact: [email protected] / 0161 870 5948
Support: Email, Phone, Live Chat
Compatible Platforms: Desktop, iPad, iPhone, Android, Windows.

Welcome Bonus Breakdown

Below you can see how we rate each individual area of the Casino, so you can see if the things most important to you measure up.

Games Available At This Casino

Below you can see a selection of games that are available at this Casino – simply click on the icons below to play the games for free – this will give you a really good idea of what to expect if you choose to start playing for real money.

Casino Ratings Breakdown

Below you can see how we rate each individual area of the Casino, so you can see if the things most important to you measure up.

Slots Content
70
Mobile Usability
72
Customer Service
70
Slots Software
71
Promotions & Bonuses
69
Loyalty Scheme
68
Trust and Track Record
73
Payments and Withdrawals
75