ShadowBet Review - Mobile, Live Casino, Banking & Bonuses

Review

81%
  • Best casino 2017 AskGamblers Awards Players’ choice
  • Mobile gaming
  • Live dealer games
  • Live chat feature
  • Secure SSL encryption
  • Fully Licenced by UK Gambling Commission
  • Link to Terms and Conditions

ShadowBet Casino

Up to £100 Bonus + 200 Free Spins

Visit Casino 18+. New players only. T&Cs apply. £10 min. dep. 35X WR on bonus+deposit. Max bonus bet: £6. FS on selected games. No eWallets. Game weighting applies. BeGambleAware.org

Introduction

ShadowBet Casino is quite a new offering, having been established in 2016. It is owned by MT SecureTrade Limited Casinos and its web address is http://www.shadowbet.com. It has a quirky style, describing itself as some sort of secret casino, operating in the shadows as its name suggests. Staff are referred to as the Shadow Crew and the website states that the Boss of ShadowBet is a mysterious character who goes by the name of Jack Pot.

In reality, the casino is regulated and licensed by the Malta Gaming Authority (where the company is based), the Curacao Government and the UK Gambling Commission. ShadowBet can be played on any device and is fully mobile for those who enjoy playing on the go. There are a good selection of slots here plus table games, including a live casino.

Software

ShadowBet is powered by many big name software providers including NetEnt, MicroGaming, Betsoft, Evolution Gaming, Play n Go, Nyx Interactive, Yggdrasil Gaming, WMS, Red Time Gaming and Genii. The website looks slick and interesting, is very easy to navigate and is fully optimised for mobile gaming.

When you enter the website, you are given a really enticing invitation to play ShadowBet's own mysterious and intriguing game called Ouroboros. The graphics are reminiscent of an Aztec or Inca city, and you pull down a handle next to a locked door surrounded by suns and moons, which is your entrance to the game. The novelty of this game is that it is actually the casino's very original version of a VIP loyalty club, where you can both enjoy playing a game but also progress through the club's seven tiers, earning free spins and other prizes as you play.

Slots

ShadowBet Casino has a good selection of video slots powered by NetEnt, Microgaming, Elk Studios, Play'n GO, NextGen Gaming, Thunderkick and Betsoft among other providers. The slot library includes many popular titles such as Immortal Romance, Jack and the Beanstalk, Dead or Alive, Gorilla Go Wild and many more. There is also a selection of progressive slots including the classics Mega Moolah and Mega Fortune.

If you like to try your hand at a table game or two, there are various types of roulette, poker and blackjack on offer here, plus a video poker selection. You may also enjoy the chance to play scratch cards, bingo and other arcade games.

Mobile Product & App

ShadowBet is fully accessible from all sorts of devices, including desktops, tablets and mobile phones. The mobile casino gives you the option to play many mobile slots like the amazing NetEnt Touch games. You can access all your favourite slots at ShadowBet on the go, whether your device uses iOS Windows or Android and you do not have to download anything to play.

The quality of the gameplay and graphics here is great and whatever screen size you are using, you will be given a quality experience as good as the full-size version.

Live Casino

ShadowBet Casino has a live casino section where you can live the high life playing exciting live games with real dealers. The offering includes various types of live blackjack and roulette. While you take a break from playing your favourite slot games, you can try your hand at live games powered by a leading live dealer platform.

All the live dealers here are professional, experienced and friendly and you’re sure to have a great time in their company. You can join in the party atmosphere by using the live chat feature while you use your skill to play for great prizes.

Banking

Like most online casinos, ShadowBet Casino offers a good range of banking options to its customers. Options or depositing money include MasterCard, Paysafe Card, Neteller, Visa, Trustly, Euteller and Skrill. Withdrawal Methods include Neteller, Visa, Skrill, Trustly and bank transfer.

Withdrawal Times

As you will be expecting, withdrawal times are dictated by the banking option that you choose. The time taken using an EWallet is staggeringly quick, being quoted as between zero and one hours, while credit, debit cards and bank transfers are a more typical 24 to 72 hours. There is a withdrawal limit in operation of £5000 per withdrawal.

Support

ShadowBet offers its customers efficient and friendly customer service. Users can get in touch with the team by using the live chat facility or email between 8am and 10pm CEST on weekdays and from 10am to 6pm at the weekends, while telephone messages left over the weekend will be replied to on Monday.

Responsible Gambling

ShadowBet wants its customers to enjoy the fun and thrills of playing games at their casino. It takes its responsibilities in terms of responsible gambling very seriously and has some excellent guidance available to help players spot if their behaviour is becoming a problem. The tools it offers to help those who need it include a reality check feature, loss limits, deposit limits, session limits and time-out.

Time out is a period of time where you voluntarily stop yourself from playing any games at the ShadowBet Casino and there is also the option to self-exclude, permanently or for an extended period of time, if necessary.

The customer services team at ShadowBet are trained to be able to offer support for players experiencing problems and the website also includes contact details for other organisations which can help such as GamCare. ShadowBet also takes the prevention of underage gambling very seriously and has various steps to ensure that all registered players are legally allowed to gamble on their site.

Security

The ShadowBet website has SSL certification, which means that it is protected with first-class encryption technology and that players can be confident that all private information and financial transactions are safe and secure. All financial services are processed using industry leasing products that are both trusted and secure.

Fairness and Legitimacy

The software providers used by this casino are among the best in the business, including NetEnt and MicroGaming, which will give customers confidence that the games they play here use Random Number Generators that are both fair and unbiased.

The three licenses held by ShadowBet issued by the UK Gambling Commission, the Maltese Gaming Authority and the Government of Curacao are a glowing endorsement of the legitimacy of this casino.

Welcome Bonus

When customers register with this site they immediately become eligible for a generous welcome offer which includes a 100% deposit match up to the value of £100 plus a total of 200 free spins (20 free spins each day for the next 10 days).

No Deposit Bonus

ShadowBet Casino has no deposit free spins on offer on its promotions page on a regular basis- there is a happy hour every Wednesday where all players who have been active that week receive a bonus of ten free spins for no additional deposit.

Free Spins Bonus

The happy hour on a Wednesday gives 10 free spins to all active players. There are promotions features that are regularly on the website and on Facebook.

Bonus Codes, Vouchers and Promo Codes

ShadowBet Casino offers bonus codes and promotions via Facebook and online from time to time. Free spins and free play offers appear on their promotions page regularly.

Existing Customer Bonuses, Loyalty Programmes and Reloads

ShadowBet Casino is home to the exciting Ouroboros Shadow Treasures game, which is a really original, gamified version of a VIP reward programme. By playing some of your favourite games you can win money and prizes and go up levels. Prizes can range from bonus spins to smartphones or, if you're really lucky, a luxury holiday.

There are seven levels to graduate through: New One, Playmate, Buddy, Good Fella, Shadow Companion, Old Comrade and, finally, Ninja. Rewards get better and better as you progress through the levels.

ShadowBet Casino FAQs

- How do I sign up to ShadowBet Casino?

To sign up to ShadowBet Casino, simply hit the ‘register’ button and then complete the details requested in the registration process. The ShadowBet website is pretty easy to navigate and simple to use.

- What is the contact number for ShadowBet Casino?

ShadowBet seems to prefer contact by email or live chat.

- How do I login to ShadowBet Casino?

To log-in, just click the log-in button, which is located at the top of the screen and then enter your username and password details. If you can't remember your details, simply follow the link and you will be guided through the reset process.

- How do I close my ShadowBet Casino Account?

To close your ShadowBet account you can visit the Responsible Gaming page and opt to close your account for various time periods, or get in touch with the customer service team. It is important to ensure you have withdrawn funds before closing an account.

- Is ShadowBet Casino a rip off / fraud?

ShadowBet Casino is a trusted and legitimate site, which is accredited by AskGamblers. The gaming licences issued to ShadowBet are very hard to achieve and maintain and this shows that they are reputable and fair.

- Do you have to download software to play at ShadowBet Casino?

No: you can play games at ShadowBet Casino in your browser or you can get the app from your App Store if you prefer.

- How can I withdraw my casino bonus at ShadowBet Casino?

To withdraw your bonus you need to meet the wagering requirements, which are published in the ShadowBet current terms and conditions.

- Is the ShadowBet Casino bonus legitimate?

All bonuses and promotions advertised by the ShadowBet Casino are legitimate. You do need to check the current terms and conditions to make sure you meet wagering requirements etc.

- Are there wagering requirements attached to ShadowBet Casino bonus?

Yes, you must play your bonus amount through 35 times before you can withdraw at present. Please check the most recent terms and conditions on the website.

- Why can't I withdraw my ShadowBet Casino bonus winnings?

Problems encountered with withdrawing funds are usually due to the wagering requirements not being met. Make sure you have read the current terms and conditions and check your account.

- Can I keep the money I win on my ShadowBet Casino free spins bonus?

Yes, winnings may be kept as long as you have met the wagering requirements displayed on the terms and conditions, which are currently 35 times play through.

- Does ShadowBet Casino have an app?

Yes ShadowBet does have an app or you can play directly on your browser.

- Is there a bonus specifically for mobile players at ShadowBet Casino?

There are regular bonuses available on the promotions page for mobile players.

- Does ShadowBet Casino mobile casino accept PayPal?

No, PayPal is not accepted but there a wide range of other banking options available.

- Can I pay ShadowBet Casino with my phone credit?

No, you cannot pay ShadowBet Casino with your phone credit.

- Do I have to download the ShadowBet Casino App to play on my mobile?

No you don’t need to download an app as you can play games straight in your browser.

- Can I play ShadowBet Casino on a Windows phone?

Yes, ShadowBet Casino is fully compatible with all mobile devices.

- Can I play ShadowBet Casino on iPhone?

Yes, you can play at the ShadowBet Casino on an iPhone or on any other smartphone, tablet or mobile device.

- Does ShadowBet Casino have mobile casino tournaments?

Yes, ShadowBet Casino run a fun range of tournaments and competitions for their customers to play: one example being the Casino Olympics.

- Does ShadowBet Casino allow top up by text/SMS?

No you cannot top up by text/ SMS at the ShadowBet Casino

 

Casino Information

Casino: ShadowBet
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eCOGRA Approved:
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Welcome Bonus Breakdown

Below you can see how we rate each individual area of the Casino, so you can see if the things most important to you measure up.

Games Available At This Casino

Below you can see a selection of games that are available at this Casino – simply click on the icons below to play the games for free – this will give you a really good idea of what to expect if you choose to start playing for real money.

Casino Ratings Breakdown

Below you can see how we rate each individual area of the Casino, so you can see if the things most important to you measure up.

Slots Content
81
Mobile Usability
80
Customer Service
79
Slots Software
81
Promotions & Bonuses
80
Loyalty Scheme
81
Trust and Track Record
82
Payments and Withdrawals
81