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Slots Heaven Review - Mobile, Live Casino, Banking & Bonuses

Review

58%
  • Good selection of slots, video pokers and table games.
  • Instant-play available.
  • Live dealer room.
  • SSL encryption-secured from Verisign.
  • All-day support available via email, phone or live chat.
  • Fully Licenced by UK Gambling Commission
  • Link to Terms and Conditions

Slots Heaven Casino

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Introduction

Slots Heaven Casino was established in 2013 and is owned by Onisac Limited Casinos. It has a distinctive neon colour scheme and is available to play in mobile form, as an instant-play option, or as a download. This is one of the best websites around and makes accessing all the information and games you may want or need as easy as possible. This is not something that can be said about every online casino and should leave you feeling confident that Slots Heaven is committed to keeping you informed.

The website is incredibly easy to navigate, with the terms and conditions attached to everything from holding an account to accepting the numerous bonuses on offer clearly laid out and easy to find. The same is true of the withdrawal and depositing methods that are accepted, the measures taken to ensure your security, the fairness of the games, and the company’s commitment to responsible gambling.

There is an excellent choice of three-reel and video slots, and virtual and live table games. Speciality games and video poker are also on the cards. There are limitations to where the games can be played, however, as some government regulations mean that players in certain countries cannot enjoy the action. These include players in the United States, Bulgaria, Australia, Denmark, Cyprus, Spain, the Netherlands, Singapore, Estonia, Israel, Hong Kong and France.

Software

Gibraltar-licensed Slots Heaven is exclusively powered by Playtech. This sets it apart from many of its competitors, which use software from a range of different providers.

Slots

This casino is not called Slots Heaven for nothing. It certainly doesn’t disappoint when it comes to the range of Playtech slots on offer. The games available include a host of popular titles, including some of the best-loved games within online gaming. Such titles include Mr Cashback, The Pink Panther, and Frankie Dettori’s Magic Seven.

There are, of course, many other games on offer, along with a host of jackpot opportunities and bonus opportunities. There are also some three-reel games for the traditionalist to enjoy, including the likes of Rock-n-Roller and Tres Amigos. Despite its name, Slots Heaven has plenty of table games to play, including roulette, card and dice games. You can try to beat the dealer by playing some different blackjack games, try your luck on various roulette wheels, or see whether you can hit a lucky streak with a game or three of craps.

Other games on offer include pai gow poker, poker three, baccarat and Caribbean stud poker, along with a range of other options. Slots will always be the mainstay of the site for many players and there is no shortage on offer.

If video slots are your thing, there is a good choice available, including some big hitters in the online gaming world such as Deuces Wild and Jacks or Better. There are also some less-common games to play, such as Two Ways Royal and MegaJacks. This should make it easy to find a game you enjoy, whatever type of video poker player you are. There are also multi-hand options available with many of the site’s games.

Mobile product & app

Slots Heaven offers a very comprehensive mobile experience. This means that thought has gone into making it as accessible as possible if you choose to play on your smartphone or tablet. This offers a large degree of flexibility, as it enables you to play an excellent array of online slots whatever you happen to be.

There is a Slots Heaven app, which is available whether you are an Apple or Android user. There are lots of benefits to using the app, ranging from the convenience on offer and access to more than 300 jackpot and slot games, table games, roulette and classic blackjack to fast loading speeds, exclusive offers and 2/7 customer support.

Live casino

Slots Heaven goes for a replication of a bricks and mortar venue in the site’s live dealer room, where you can enjoy anything from a friendly game of baccarat or blackjack to an adrenalin-filled session with the roulette wheel. All the action is streamed straight from a professional studio and all the games use the same rules that you would find in most land-based casinos. There are also a range of interactive features on offer in an attempt to make your experience at Slots Heaven Live as immersive as it can possibly be.

Banking

Slots Heaven recommends the use of Citadel’s Instant Banking system. You don’t have to have a special account, just a bank account with a supported institution. There are over 300 of these around the world, in 20 different countries. The idea is that Instant Banking by Citadel offers you the ability to top up your Slots Heaven account wherever you are, with the benefit of bank-level security.

In more general terms, Slots Heaven offers a range of different payment methods, giving you plenty of flexibility when it comes to depositing or withdrawing your money. Options include bank transfer, debit or credit cards, instant banking, e-wallets, and pre-paid cards.

Withdrawal times

You will need to verify your identity before your very first withdrawal request can be processed, but it shouldn’t take too long before you are in possession of your money. Withdrawals can take up to three working days but will depend on factors such as withdrawal limits and your player category.

Support

Slots Heaven is very hot when it comes to 24/7 customer service, realising this is an extremely important aspect when it comes to ensuring you have the very best online gaming experience possible. This is why the casino offers a service that is available all day, every day, with the vast majority of enquiries handled quickly using the live chat facility. There is also an international phone number if you would prefer to communicate in this way, or there is an option to send an email to the company’s customer services department.

Responsible gambling

Slots Heaven takes responsible gambling seriously and offers a range of measures to prevent problems occurring or help manage issues if they arise. It offers 24/7 support from trained customer services agents. Responsible gambling measures promoted on the Slots Heaven website include tips on responsible gambling; measures to prevent underage use; staff awareness; and gambling management tools, including time out periods, account limits, self-exclusion periods, account tools, and links to helpful organisations.

Security

Security is a hot topic at Slots Heaven and the casino guarantees that your private details will be kept safe thanks to the use of SSL encryption from Verisign. This technology works to prevent anyone reading your data when you transmit any financial or personal information.

Fairness and legitimacy

All the games offered by Slots Heaven Casino are constantly audited to ensure fairness by the highly-respected independent auditors from TST. You can click on the TST Labs Certified seal at the bottom of the website to view the casino’s most recent audit report, which includes actual payout percentages.

Welcome bonus

There is a welcome bonus worth up to £100 on offer at Slots Heaven. You must make a minimum deposit of £20 to claim the bonus and there are wagering requirements to be met. You must wager at least 40-times the bonus amount to withdraw your winnings.

No deposit bonus

There are no specific no deposit bonuses on offer at Slots Heaven

Free spins bonus

You can get 200 free spins on the Age of the Gods slot as a welcome bonus from Slots Heaven. Make an initial deposit and get 40 free spins plus extras up to the value of £100. You can then log in for another eight days and get 20 free spins every day. There is a 20x wagering requirement before you can make a withdrawal.

Bonus codes, vouchers and promo codes

Slots Heaven is packed with an abundance of special offers and promotions, ranging from free spins at certain times to a loyalty points offer. The promotions section of the casino offers a comprehensive run-down on the current offers that may be available to you and the codes you might need to get your hands on the bonuses.

Existing customer bonuses, loyalty programmes and reloads

There is a loyalty points scheme available to reward you if you continue to play at Slots Heaven

Slots Heaven FAQs

- How do I sign up to Slots Heaven?

It is quick and easy to sign up to Slots Heaven. There is a ‘join’ tab in the top right-hand corner of the screen, and several others that are easily accessible on various pages throughout the site.

- What is the contact number for Slots Heaven?

There are two contact numbers available for Slots Heaven. These are +350 200 69061 (international) and 0800 279 7347 (UK freephone).

- How do I login to Slots Heaven?

Simply use the ‘login’ tab found in the top right-hand corner of the page.

- How do I close my Slots Heaven account?

Contact customer services to close your account.

- Is Slots Heaven a rip off/fraud?

This casino is licensed and regulated and is far from a rip off or fraud.

- Do you have to download software to play at Slots Heaven?

There is a download tab at the top of the Slots Heaven home page offering advice on downloading the software you may need to enjoy playing in the casino.

- How can I withdraw my casino bonus at Slots Heaven?

You simply need to meet the wagering requirements to be able to make a withdrawal after accepting the Slots Heaven bonuses.

- Is the Slots Heaven bonus legitimate?

Yes, this is a legitimate offer.

- Are there wagering requirements attached to Slots Heaven bonus?

As with almost all online casinos, there are wagering requirements attached to the Slots Heaven bonuses. For the welcome bonus of up to £100, for example, you must play through 40x before you can make a withdrawal. This figure reduces to 20x when it comes to the free spins welcome offer.

- Why can't I withdraw my Slots Heaven bonus winnings?

There are terms and conditions clearly outlined on the Slots Heaven website and it may be that you have not satisfied these criteria. It may also be that you have not yet met the wagering requirements attached to the relevant bonus. Fortunately, this casino clearly lays out the conditions attached to each bonus, making it easy to find out where your issues originate from. There is also excellent access to customer support staff if you have a problem that you cannot remedy yourself or you still fail to understand why you cannot withdraw your winnings.

- Can I keep the money I win on my Slots Heaven free spins bonus?

You can withdraw your money after you have satisfied the wagering requirements as clearly set out in the Slots Heaven terms and conditions.

- Does Slots Heaven have an app?

Yes, there are apps available to enable you to enjoy Slots Heaven games on the go. There are versions available for both iOS and Android users, meaning you should have no problem accessing the full range of features whatever device you choose to use.

- Is there a bonus specifically for mobile players at Slots Heaven?

Slots Heaven does advertise special bonuses and offers for players who choose to download its mobile app.

- Do I have to download the Slots Heaven App to play on my mobile?

The Slots Heaven app is the best way to enjoy the slots, table games and other features of the casino while out and about, or when using your mobile device at home.

- Can I play Slots Heaven on iPhone?

There is a dedicated iOS app to enable you to enjoy more than 300 games from Slots Heaven on your iPhone or iPad.

Casino Information

Casino: Slots Heaven
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Welcome Bonus Breakdown

Below you can see how we rate each individual area of the Casino, so you can see if the things most important to you measure up.

Games Available At This Casino

Below you can see a selection of games that are available at this Casino – simply click on the icons below to play the games for free – this will give you a really good idea of what to expect if you choose to start playing for real money.

Casino Ratings Breakdown

Below you can see how we rate each individual area of the Casino, so you can see if the things most important to you measure up.

Slots Content
67
Mobile Usability
69
Customer Service
70
Slots Software
68
Promotions & Bonuses
69
Loyalty Scheme
70
Trust and Track Record
67
Payments and Withdrawals
67