- Proactive customer service open to feedback
- 24/7 support available
- Wide selection of slot games
- Live Casino product available
- Frequent promotions up for grabs
- Fully Licenced by UK Gambling Commission
- Bonus Terms & Conditions Apply
Up to £200 Bonus + 30 Free SpinsVisit Casino 18+. New players only. T&Cs apply. Min £10 deposit, max £200 bonus on 1st dep only. 10 free spins for 1st 3 days only. 40x wagering requirement.
Established in 2016, SpinsVilla is operated by ElectraWorks Limited - a somewhat elusive company licensed in Gibraltar. Electraworks also provides software for other sites such as Luckyladies Bingo, PartyCasino, Windfall Casino and Vikingwinners. Spinsvilla doesn't have a 'theme' as such unless you count the casino motifs scattered around the entire site. The logo, for example, is a rather loud amalgamation of casino-related symbols such as a roulette wheel, currency symbols and gold coins. The entire site is a rich purple with gold accents, which adds a much-needed touch of class.
It's not that the site is hard to navigate; quite the opposite, in fact. Each tab is clearly laid out, with its page destination stacked in a clean and easy-to-read format. In terms of speed, each page loads quickly, and as there are no huge graphics, it all renders practically instantly (provided you have a strong internet connection).
In short, the site's design itself is good; it could just use a bit of a makeover should it wish to rival the big names in the casino industry, which would include both making the design a little neater and ridding the site of 404 pages - there are currently quite a few to be found, as well as pages which are live yet still appear to be in development. These desperately need to be resolved prior to the casino meeting its full potential. After all, there's no margin for error among the big dogs!
Providers on SpinsVilla include NetEnt, Microgaming, Quickfire and Cozygames. These are somewhat limited options and, unfortunately, SpinsVilla Casino has opted to prevent players from playing for free before depositing - or in fact even opening the games before they have deposited, so you can't really see what you're working with prior to committing to a deposit.
This is a poor choice on behalf of the casino, but you can take comfort in the fact that the listed software providers above do produce entertaining high-quality games for you to enjoy. Take it from us: you won't be short of choice, regardless of your playing style.
SpinsVilla Casino claims to have 200+ slot games on offer for you to choose from. This isn't the largest number on the market, but having had a peek at the selection, we can see all the classic casino favourites such as NetEnt's 'Starburst', 'Gonzo's Quest' and the newer Tiki-themed 'Aloha! Cluster Pays'. These are always great for both beginners to the gambling world and experienced gamers, as all NetEnt slots offer a varied and immersive style of gameplay which is hard to compete with.
Mobile Product & App
The site has recently launched its mobile version, meaning you can load it up on your mobile or tablet device and play wherever you are!
The site does offer a live casino option, which can be found in the 'Casino' tab at the top of the page. These include a variety of live or video versions of the following games: Blackjack, Roulette, Poker, Baccarat, Keno and Dream Catcher.
Deposit methods include Visa Debit and MasterCard, Skrill, Neteller, Paypal, Boku and PaySafeCard. The minimum deposit is £10 and the maximum £500 in one transaction (with the exception of Boku, where the minimum deposit is £10 and the maximum £30).
The site's withdrawal policy is fairly vague, stating only that 'the time a withdrawal will take to reach you, depends on you meeting the Terms & Conditions’. However, the site does also state that all requests will be answered within 48 hours, after which point it will take the standard 3-5 working days to appear in your account. You may cancel a withdrawal if it has not yet been processed from the withdrawal section of your account.
If you require assistance, you can either email in using the form in the 'Help' section or raise a ticket once you've logged in. Alternatively, you can call the number provided or access the live help function and chat with an agent online - all of these options are available 24/7 and have speedy response times.
What's more, we checked out the independent review sites and found that the casino had not only responded to concerns and complaints but had also pro-actively gone out of their way to read and process all feedback provided in customer reviews. That's great customer service in our eyes!
SpinsVilla's policy on responsible gaming can be found by visiting https://www.spinsvilla.co.uk/responsible-gaming on their site. As with all sites, they list ways to identify and recognise irresponsible gambling and provide useful advice and third-party links if you do believe you have a gambling problem.
The site allows you to set deposit limits along with wagering and loss limits so you can control how much you bet or lose before the site stops you from playing. You're also able to take a 'time-out' which can last between 1 and 42 days if you need to take a step back. Finally, if you feel you need to self-exclude, you can do so by contacting the help team.
All financial information on the site is processed using secure connections through leading e-commerce payment companies. All personal information about players is protected by encryption software.
Fairness and Legitimacy
No matter where you sign up, there will always be concerns as to whether the site you're signing up to is truly legitimate. However, thanks to independent regulatory bodies and the improvements in the technology used, there are more and more ways to ensure casinos are fair and the games you are playing legitimate - not to mention the number of winners who are receiving generous payouts from the games in question.
Having taken a look at SpinsVilla Casino's history, along with all reviews from non-biased players, we would say they're about as fair and legitimate as they come.
After signing up, your welcome bonus is a 100% reload up to £200. But that's not all! After you've made your first deposit, you'll get 30 spins over three days (in three batches of ten) on a surprise game. Now there are a few terms and conditions which might trip you up if you're not careful so stick with us.
The minimum deposit required to claim this bonus is just a £10, which would mean you play with £20 in total alongside your 30 spins. You'll need to log in every day to claim your spins or they'll expire that day - once you've claimed them, you need to use them and your bonus within 14 days.
But wait! It's not over once you've claimed your first bonus. Once you deposit a second time, you can expect another 50% reload up to £100 - a bonus which is repeated again on your third deposit! In total, you could get up to £400 in bonus cash with the trio of first deposit bonuses available to you, along with a bucket-load of spins which are up for grabs.
These bonuses are all subject to unique terms and conditions and wagering, so do make sure you check out the fine print before accepting any bonus.
No Deposit Bonus
There is not currently a no-deposit bonus available on SpinsVilla at this time, but there are plenty of reload bonuses to take advantage of, so be sure to check those out when you make your deposits.
Free Spins Bonus
Whilst there are no free spins for signing up, you'll receive 30 free spins upon making your first deposit. When you make your second deposit, you'll get 50 more free spins, and your third deposit will then get you 80 more free spins. In total, you can expect 160 free spins for your first three deposits.
After this point, the casino operates a promotion every Monday where players get one free spin for every £1 deposited up to 50. That's a whole lot of free spins you could be missing out on if you don't sign up!
Bonus Codes, Vouchers and Promo Codes
We couldn't find any information regarding the sending out of bonus codes or promotional codes on-site. However, there are frequent reloads every week which can be found below.
Existing Customer Bonuses, Loyalty Programmes and Reloads
Whilst there is no mention of a loyalty programme on the site (which we really do feel the casino should consider if they want to grow their customer base), there are regular bonuses available every week for regular players. These include the free spin with every pound deposited every Monday, the 3 x 50% bonus reloads up to £150 every Wednesday, and the 'Power Up Friday' bonus, where you can get 50% up to £50 3 times every Friday!
- How do I sign up to SpinsVilla Casino?
To sign up, simply click the 'Register' button with the red outline in the top right-hand corner of your screen. Another screen will then open, requesting your personal details. You'll be sent an automated email with your login details once you've successfully signed up. Interestingly, the site doesn't work on personalised usernames but rather generates a username for you. To log in, you'll need to use your email address, but it's useful to keep this written down somewhere just in case.
- What is the contact number for SpinsVilla Casino?
The contact number is manned 24/7 and can be reached by calling +44 (0)2036 081305.
- How do I log in to SpinsVilla Casino?
To log in, click the 'Login' button in the top right-hand corner of the homepage, with the gold outline. You'll be asked to enter your mobile number or email address you signed up with, as well as the password you chose when initially registering your account. If you have forgotten your password, you can request a new one be sent to you via email.
- How do I close my SpinsVilla account?
To close your casino account, simply contact the help desk, who will ask a few questions on the type of closure you want (temporary or permanent) before actioning this for you.
- Do you have to download software to play at SpinsVilla Casino?
No. The games operate with Flash, so you can simply load them up and play on your computer or mobile device.
- How can I withdraw my casino bonus at SpinsVilla Casino?
Once you have completed the wagering on your bonus, you can request a withdrawal by visiting the cashier section and selecting the payment method you wish to withdraw to. It's as easy as that!
- Is the SpinsVilla bonus legitimate?
All bonuses on the site are real and legitimate. Just make sure you check out the terms and conditions so you're not caught out by anything as simple as wagering when you take advantage of them. Remember that all bonuses have a wagering requirement of 40x, so don't get tripped up by this!
- Are there wagering requirements attached to SpinsVilla's welcome bonus?
Yes, as with all bonuses, there are wagering requirements attached to the welcome bonuses. The wagering on all three welcome bonuses is 40X the amount of the bonus claimed.
- Does SpinsVilla have an app?
SpinsVilla does not have a mobile app at this time. However, mobile players can load up the designated mobile site, which works wonderfully (provided you have a stable internet connection and the latest updates on your device).
- Does the mobile casino accept PayPal?
Yes, all payment methods that are available on desktop are also available on the mobile version of the site.
- Can I play SpinsVilla casino on a Windows Phone?
Yes, provided your phone has the latest updates, you may play on the casino using your Windows phone.
- Can I play SpinsVilla on my iPhone?
Yes, provided your phone has the latest updates, you may play on the casino using your iPhone.
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Welcome Bonus Breakdown
Below you can see how we rate each individual area of the Casino, so you can see if the things most important to you measure up.
Games Available At This Casino
Below you can see a selection of games that are available at this Casino – simply click on the icons below to play the games for free – this will give you a really good idea of what to expect if you choose to start playing for real money.