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Starspins Review - Mobile, Live Casino, Banking & Bonuses

Review

19%
  • Play £10 get 30 Spins Welcome Offer*
  • *New members only, opt in required. Min £10 deposit and wager. Spins on Secrets of the Phoenix only. 30 day expiry from opt in. Rules apply. Please Play Responsibly.
  • Great range of online slots
  • Excellent customer service

Starspins Casino

Not Recommended

Visit Casino Full Ts&Cs apply. 18+ . New members only, opt in required. Min £10 deposit and wager. Spins on Secrets of the Phoenix only. 30 day expiry from opt in. Rules apply. Licensed and regulated in Great Britain by the Gambling Commission (Licence number 38905). Gambling can be addictive. Play responsibly, visit www.BeGambleAware.org for more details.

You must be 18 + to play at this casino and be aware that gambling can be addictive. Please read Gamble Aware. The welcome bonus referred to on this page is subject to the following terms and conditions: New members only, opt in required. Min £10 deposit and wager. Spins on Secrets of the Phoenix only. 30 day expiry from opt in. Rules apply. Please Play Responsibly. 18+ BeGambleAware.org

Introduction

Starspins Casino is a fairly modest site specialising in online slots accessed directly from a web browser. This casino started life as a franchise of the Gamesys Group and continues to be operated by Profitable Play while being owned by Jackpotjoy operations.

Starspins has never set out to be the biggest, shiniest, or highest-paying casino site around. Instead, it targets a substantial but niche market of slot fans and does it extremely well, with an attractive, easy-to-navigate site and a wide variety of games to please and excite loyal and new players alike.

Software

As you may expect with a smaller-scale operation, Starspins software is provided by a select few providers, such as Gamesys, High5, IGT (Wagerworks) and WMS (Williams Interactive). Nevertheless, the select number featured doesn't mean compromising on the quality and sheer variety of games offered, both of which are extremely impressive.

Games

Starspins makes no apology for being an exclusively slot-based online casino, and being specialists in one area means a range of new and eternally popular titles are available for players to enjoy. Double Bubble and Rainbow Riches are firm favourites, but there really is something for everyone on the site. Slots like Spartacus and Cleopatra are great for history fans, while those into sci-fi are drawn to Transformers and Sword of Destiny.

Their well-stocked catalogue of topics ranging from animals and traditional-style slots to cartoon and romantic themes is more than enough to keep any player amused for a long time.

Mobile product & app

Players looking to access Starspins Casino on a mobile may find that their experience depends on the platform they favour. The app for Android phones [versions 4.0 or higher] has some users grumbling about instability and disappearing games. However, the Apple version [for 6+ iOS iPhone, iPad and iPod touch] seems to be more reliable.

Up to six family members can share the game, which has a wider reach than the web version, and it's available in English, Swedish and Spanish. Windows systems with the most up-to-date version are also okay.

A key point to bear in mind about Starspins mobile apps is that all games are played for fun, with no wagering possible.

Live Casino

Starspins casino doesn’t offer any kind of "live dealer" game, which is not really surprising as there are no traditional casino games offered here.

Banking

Starspins Casino offers a good range of options for customers adding credit to their account. Along with the usual Visa, Visa Debit and Visa Electron, payers can also use a MasterCard, Maestro account, PayPal, Ukash, Neteller or a Paysafe card.

Withdrawal times

Players should allow as many as five days for withdrawals of winnings, depending on the method chosen. EWallets are the quickest, with payouts being available anywhere from immediately to 24 hours later, while payments to credit and debit cards take one to five days on average.

Support

Excellent customer support is a crucial element of all online casinos, and Starspins provide a seven-day-a-week, 24-hours-a-day service through their customer support live chat. Out of these hours, there’s an email alternative that is generally answered once the office is open again, along with the fairly new addition of a telephone helpline.

The delay in implementing something that is pretty standard amongst other online casino platforms reflects the slow and steady growth model a smaller-scale operation like Starspins is, so it wasn’t a major problem for them.

Responsible gambling

Starspins take a thorough and committed approach to responsible gambling, providing a detailed and comprehensive information and advice guide on their website. Clear reminders to set and stay within affordable and reasonable limits are posted on the main page.

Security

Excellent security systems are the backbone of any online casino, and Starspins takes the responsibility of safeguarding player’s personal and financial information very seriously. All sections and areas containing such material are encrypted with SSL encryption from Thawte, a highly respected, expert company in the Internet security field.

Fairness and legitimacy

Starspins is regulated by the UK Gambling Commission and the Gibraltar Betting and Gaming Association, and all games on the site are regularly tested by independent auditors to make sure they are operating fairly and in line with the rules imposed by these organisations.

Bonus Codes, Vouchers and Promo Codes

Online bonus code sites generally have some form of offer for both new and existing Starspins players. These may include extra cash to play with following a specific amount being deposited, or a cash bonus for referring a friend.

Starspins Casino FAQs

- How do I sign up to Starspins Casino?

It’s easy to sign up to join Starspins Casino. Simply click "Join Now" on the top right of the homepage screen, fill in a few personal details and then follow the instructions from there. Checks to verify that an applicant's personal details, such as age and address, will be made to avoid underage customers signing up or duplicate accounts being created.

- What is the contact number for Starspins Casino?

The customer support team can be contacted by telephone on 0800 083 1833.

- How do I login to Starspins Casino?

If you already registered for an account and verified your email, just click on the login button on the top right of the homepage screen. This opens up to another page where you simply enter your username or email and password. There is also the option here to retrieve a lost password.

- How do I close my Starspins Casino account?

To close an account, simply get in touch with the customer support team by phone, email or live chat for further guidance.

- Is Starspins Casino a rip off / fraud?

Starspins Casino is a well-respected online slots provider subject to all the usual laws of the land, along with further monitoring and assessment from gaming authorities. Customers can sign up and play with total peace of mind.

- Do you have to download software to play at Starspins Casino?

No, there is no need to download software at all on either a computer, tablet or phone as you can simply play in the browser. If you want to play on a mobile site, you need to download an app.

- How can I withdraw my casino bonus at Starspins Casino?

All withdrawals at Starspins are made via the "My Account" section. Navigate from there to the "Withdraw" tab and follow the instructions. Unless specifically labelled as being available for withdrawal, cash bonuses may be ineligible for withdrawal without meeting particular benchmarks.

- Is the Starspins Casino bonus legitimate?

Yes. All Starspin Casino bonuses are subject to the same regulations as all other aspects of the site.

- Are there wagering requirements attached to the Starspins Casino bonus?

 All customers are advised to check the guidelines for a casino bonus before attempting to use it to avoid any misunderstanding.

- Why can't I withdraw my Starspins Casino bonus winnings?

Being unable to withdraw bonus winnings can be an issue for any number of reasons. In some cases, it might be because the player has not met one or more of the specific wagering requirements set or does not have the minimum balance that is needed to withdraw; that is usually £10.

Other hold-ups can be caused by an email address not being verified or an address given being out-of-date according to bank records.

- Does Starspins Casino have an app?

Yes, apps for all major phone platforms, such as Widows, iOS and Android, are available. All devices must have the latest updates installed to work properly.

- Is there a bonus specifically for mobile players at Starspins Casino?

At the moment, there is no bonus specifically targeting mobile players. Online slots paid via apps cannot be wagered on; however, the usual welcome or ongoing bonus offers can be used for mobile play when the regular site is accessed via a web browser.

- Does Starspins Casino mobile casino accept PayPal?

This question is not relevant as the mobile versions of the site are only played for fun.

- Can I pay Starspins Casino with my phone credit?

Players who wish to place wagers on the games can access the regular, web-based site via their mobile device, but there is currently no option available for them to add cash to their account using phone credit.

- Do I have to download the Starspins Casino app to play on my mobile?

No, the regular website site can be accessed via your phone browser. However, if you wish to play using the app, this can be easily downloaded.

- Can I play Starspins Casino on a Windows Phone?

Yes, you can play all the slots offered on a Windows phone, as long as it is an up-to-date model, but you can only play it for fun.

- Can I play Starspins Casino on an iPhone?

Yes. iOS system phones version 6 or higher, along with iPads and iPod touches, can all be used to enjoy playing Starspins Casino slots. Simply download the app from the Apple store. As with all versions of the app, games can only be played for fun rather than for cash winnings.

- Does Starspins Casino have mobile casino tournaments?

Tournaments are not currently offered. All games on the site are slots, which is not something that would easily lend itself to tournaments.

- Does Starspins Casino allow top up by text/SMS?

No, this is not an option at the moment.

Casino Information

Casino: Starspins
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Welcome Bonus Breakdown

Below you can see how we rate each individual area of the Casino, so you can see if the things most important to you measure up.

Games Available At This Casino

Below you can see a selection of games that are available at this Casino – simply click on the icons below to play the games for free – this will give you a really good idea of what to expect if you choose to start playing for real money.

Casino Ratings Breakdown

Below you can see how we rate each individual area of the Casino, so you can see if the things most important to you measure up.

Slots Content
78
Mobile Usability
77
Customer Service
85
Slots Software
78
Promotions & Bonuses
80
Loyalty Scheme
77
Trust and Track Record
80
Payments and Withdrawals
79