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The Sun Casino Review - Mobile, Live Casino, Banking & Bonuses

Review

78%
  • £400 Welcome Bonus (Ts&Cs Apply, New Customers Only. 18+.
  • Quality Slots (including IGT)
  • Excellent mobile product
  • Lots of ongoing promotions
  • Sun Points Loyalty scheme
  • VIP scheme
  • Nice product with good Playtech software

The Sun Casino

Not Recommended - Try Casinoland

Sign Up Now Full Ts&Cs apply. 18+. New Customers only, First 3 deposits only, Min dep £10, Max bonus £500 & 100 spins on Starburst, Selected slots only, 4x Conversion, 40x wagering. 1st deposit - 100% match up to £100 in bonus funds & 10 spins on Starburst. 2nd deposit - 100% match bonus up to £150 in bonus funds & 25 spins on Starburst. 3rd deposit - 50% match bonus up to £250 in bonus funds & 65 spins on Starburst.

Introduction

The Sun Casino is a recent addition to the online gambling world, with only two years under its belt. In this time, they have done much to attract players to the site. The site is based on the Sun newspaper, with a familiar red banner at the top and the same logo being used on the site. The casino is operated by Tabcorp UK Ltd.

Not only is there a casino site on offer here with a variety you would expect, but there are a separate Vegas site, a bets site for sporting fixtures and a live casino site for players who like the casino experience from the comfort of their homes. All in all, there is much to choose from on this site in terms of selection - narrow down your search by choosing between Vegas and casino, including live options.

Software

The casino has software provided by Playtech mainly in the casino, but there are slots by plenty of the leading providers around. Head to the Vegas site for a range of slots from Netent and Microgaming, to name a few. The Live Casino uses streaming software and HD cameras to immerse players in the live dealer game.

Games

There is a huge range of games available on the Sunbet site. Starting with the main casino site, you are offered a range of top Sun picks to choose from - slots and roulettes that other players have been using, with any jackpot advertised alongside the slot. Choose from Monty Python, Robo Cop, several Age of Gods options as well as the usual casino offerings listed under tabs, including roulette, blackjack, and live.

There’s a separate tab for jackpots if that is what you are interested in and a tab for bringing up all the slots available on the site. The Vegas tab will bring up all the slots available here. You can choose new or most popular as well as Sun Picks. There are other themes such as Christmas, bonus, classic, stacked wilds, TV and movies and retro.

They have made it incredibly easy for players to find what they are looking for. Fancy trying what others are playing? The most popular on the site are Twin Spin, Star Burst, Gonzo’s Quest, Heroes and Butterfly Stacks.

The Live Casino offers a range of tables to join in from the home page. Choose from Roulette, Blackjack, Baccarat or Hold’em, amongst others. The name of the dealer is provided.

Mobile Product & App

There is a mobile app available for The Sun casino for iOS and Android. Download it from the app store and then start using the app. You can play slots, take advantage of live dealer options and bet on live games through this app. Although it offers many services, there is a mobile web version that offers full functionality for playing on the go.

You can deposit and withdraw on the app as well. The app is well laid out and functional with full customer support available when needed.

Live Casino

The Sun Casino offers Live options that can be found by clicking on the tab on the top of the website. The live tables use streaming though HD cameras and invite players to sit at the table of their choice. The players will be assigned a named dealer and invited to play.

Players can choose from the following games: Roulette, Blackjack, Unlimited Blackjack, Baccarat, Casino Hold’em and French Roulette.

Banking

The Sun Casino accepts payments from credit and debit cards - this doesn’t include any prepaid options. You can have one card registered to your account at any given time. There are no other payment options for the site.

Withdrawal Times

When you request a withdrawal through Sun Casino, it will show up as ‘pending’. This normally takes 24 hours but may be longer if there is a large amount of money being withdrawn. Once it passes the pending stage, then the money will be deposited into your nominated bank or building society. This could take three to five days depending on your provider.

You may be asked to provide proof of identity before withdrawing money in order to comply with money laundering legislation in the UK.

Support

There is support available from Sun Casino 24 hours a day, seven days a week. Click on the menu button and select the Help Centre. There is a phone number listed on the side: 0800 092 7767 and +44 2038199501 for the UK. Lines are open between 7.00 and 23.00. The Irish number is 1800200818 and the same opening times apply.

If you wish to contact someone online, click on the live chat option. This is available 24/7. You can also email customer services by clicking on the Email button. You can write to the casino using this address: Sun Bets, BM 643, London, WC1N 3XX.

Responsible Gambling

The Sun Casino offer the following instructions under ‘responsible Gambling’ for players to explore: tips for betting responsibly; information about tools to help you control your gambling and self-exclusion options; information about other sources of help or advice about responsible gambling; information about preventing children from gambling.

There are several options available for players who think they have a problem with gambling. They discourage players from gambling to make money or replace lost money. They encourage the setting of limits. They suggest self-limiting by deposit limits, short breaks of up to 42 days and self-exclusion from six months to five years.

You can also set up a reality check on the Vegas and Casino site that alerts you about the time you have spent on a game. There are links and contact numbers included for charities that can help players with their problems.

Sun Casino also offers advice on how to ensure residents under 18 aren’t using your account, such as passwords being kept away from children and internet blocker software that can be added to a device.

Security

Sun Casino uses the latest encryption and security available to ensure that your banking data and personal information are kept safe. All information regarding this can be found in their Privacy Policy.

Fairness and Legitimacy

Like other casinos, the Sun Casino uses random number generators on its site to ensure that all numbers are randomly generated. The casino has been licensed and regulated by the UK Gambling Commission.

Welcome Bonus

There is a welcome bonus for new members joining the Sun Casino. Click on the promotions page to find details. When new players deposit between £10 and £400, they will be entitled to this bonus. When you have staked the deposit 25 times across selected slots, you will be given a cash bonus of the same amount up to the value of £400.

Complete the staking requirement within 30 days to claim the bonus. Use the promotion code SUN400.

No Deposit Bonus

There aren’t any ‘no deposit bonus’ offers from Sun Casino at the moment. Check the promotions page for any offers they may have.

Free Spins Bonus

The Sun Casino offers 25 free spins on selected Age of God slots when you make your initial deposit of between £10 and £400. You can withdraw the winnings from the free spins once they have all been used. There is a ‘feeling fruity’ free spin bonus - wager £10 on Fruit Spin and get 10 free spins. Play 40 spins across Vegas slots to win free spins on El Dorado.

Bonus Codes, Vouchers and Promo Codes

There are occasionally offers for existing customers through Sun Casino aside from the generous welcome bonus. Check out bonus code websites and the promotions tab on the website to keep up to date with promotions.

Existing Customer Bonuses, Loyalty Programmes and Reloads

There is a VIP loyalty scheme for Sun Casino customers. The club is invitation only and offers players exclusive online and offline offers and promotions.

Sun Casino FAQs

- How do I sign up to Sun Casino?

Create an account by clicking on ‘join’ in the top right-hand corner of the home page. You will be asked to fill in some details and will have to verify your account before playing if the automated checks are unsuccessful.

- What is the contact number for Sun Casino?

0800 092 7767 and +44 2038199501 for the UK - the Irish number is 1800200818. Lines are open between 7.00 and 23.00.

- How do I log in to Sun Casino?

Once you have successfully opened an account, log in by clicking on the login button on the right-hand side of the home page.

- How do I close my Sun Casino Account?

Contact a member of the customer services team to close your account. You can email, use live chat or phone.

- Is Sun Casino a rip off / fraud?

The Sun Casino is regulated by the UK Gambling Commission and must abide by their terms and conditions. They also use random number generators to ensure fairness.

- Do you have to download software to play at Sun Casino?

No downloads are required to play the slots or live casino.

- How can I withdraw my casino bonus at Sun Casino?

You can withdraw your casino bonus at Sun Casino provided you have met the wagering requirements. For the SUN400, this requires you to wager your initial deposit 25 times and do this within a 30-day period. There are different weightings depending on the slot you are playing - check the website for details.

- Is the Sun Casino bonus legitimate?

The Sun Casino bonus is legitimate and can be claimed providing you adhere to the terms and conditions.

- Are there wagering requirements attached to Sun Casino bonus?

The welcome bonus needs to be wagered 25 times before it can be claimed. Other bonuses may have different conditions attached to them.

- Why can't I withdraw my Sun Casino bonus winnings?

You may not have met the minimum wagering requirements to withdraw the bonus winnings. Contact the customer services team if you think you have fulfilled the requirements.

- Can I keep the money I win on my Sun Casino free spins bonus?

You can keep the money you win provided you have used up all your free spins attached to the offer.

- Does Sun Casino have an app?

There is an app available for iOS and Android users as well as a mobile site for Blackberry and Windows phone users. Download the app from the app store.

- Is there a bonus specifically for mobile players at Sun Casino?

There is a £30 bonus for new players using the app. Check terms and conditions for details.

- Does the Sun Casino mobile casino accept PayPal?

Sun Casino currently does not have a facility for depositing through PayPal.

- Can I pay Sun Casino with my Phone Credit?

Sun Casino currently does not have a facility for depositing with phone credit.

- Do I have to download the Sun Casino App to play on my mobile?

You can play on your mobile without using the app, but there is one available for Android and iOS.

- Can I play Sun Casino on a Windows Phone?

You can play Sun Casino on your browser on your phone but not through the app at this time.

- Can I play Sun Casino on iPhone?

You can play Sun Casino on the app or via the Safari browser on your iPhone.

- Does Sun Casino have mobile casino tournaments?

You can play live games through the mobile casino as well as all the slots that are available through the mobile site or app. Look for the information on the app.

- Does Sun Casino allow top-up by text/SMS?

Sun Casino currently does not allow top-up by text/SMS. You can top up by using your debit or credit card.

Casino Information

Casino: The Sun Casino
Software: Playtech
Operator: News Group Newspaper Limited Casinos
Audited Payouts: Yes
Established: 2009
eCOGRA Approved: No
Currencies: £ and many more
Languages: English and many more
Deposit and Withdrawals: MasterCard, PayPal, Paysafe Card, Visa, Skrill
Withdrawal Limit:
Contact: 0800 458 4667 / support@sunbingo.co.uk
Support: Chat, Email, Phone
Compatible Platforms: Desktop, iPad, iPhone, Android, Windows.

Welcome Bonus Breakdown

Below you can see how we rate each individual area of the Casino, so you can see if the things most important to you measure up.

Games Available At This Casino

Below you can see a selection of games that are available at this Casino – simply click on the icons below to play the games for free – this will give you a really good idea of what to expect if you choose to start playing for real money.

Casino Ratings Breakdown

Below you can see how we rate each individual area of the Casino, so you can see if the things most important to you measure up.

Slots Content
78
Mobile Usability
77
Customer Service
76
Slots Software
78
Promotions & Bonuses
77
Loyalty Scheme
78
Trust and Track Record
79
Payments and Withdrawals
80