- Very generous five-tier welcome package
- Email support and 24/7 live chat
- Wide selection of slot games
- Powered by Microgaming
- Part of the Casino Rewards Programme
- Fully Licenced by UK Gambling Commission
- Link to Terms and Conditions
Not Recommended - Try CasinolandVisit Casino 18+. New customers only. T&Cs apply. £20 min. dep. required. 60X WR on bonus. Valid 60 days.Game weighting applies. BeGambleAware.org
Villento Casino is an elegant-looking casino managed by Apollo Entertainment in Malta. The games on this casino are powered exclusively by Microgaming, one of the leading names in the industry. The theme of this casino is intended to mimic a high-end land-based casino with its black and red colour scheme with gold detailing.
The website itself is admittedly a little dated and clunky in parts, however: unlike most modern casinos, players are required to download games in order to sign up and play, unless they play on a mobile device. As part of the Casino Rewards Programme however, players can enjoy a host of rewards including the Time of Your Life Sweepstake, and can rise up through the six status levels of the programme the more they play for extra rewards. Email and live chat customer service is also hosted by the Casino Rewards Programme.
The casino is home to a huge number of Microgaming slots as well as a number of popular table games including a wide range of blackjack, roulette and video poker options.
All the games at Villento Casino are powered by Microgaming, one of the biggest names in the industry. Microgaming powers botj the slot games and the casino games at Villento Casino, but players can be assured that will be able to play some of the most popular titles around (despite the fact that they all come from one developer) thanks to Microgaming’s market position as a leader.
Villento is home to a huge number of slot games: around 230, in fact. All are developed and powered by Microgaming but as this is one of the largest names in the industry, it means that there are some of the popular slots around. Big name games includes Thunderstruck II, Tomb Raider, Avalon II, Kathmandu and Hot Ink.
There are also a number of progressive jackpot slots including the massively popular Mega Moolah, Tunzamunni, Triple Sevens and King Cashalot.
Mobile product & app
Villento Casino has a well-optimised mobile site, which includes everything that the standard desktop website offers as well as the chance to play in-browser, which is not available on the desktop site where games need to be downloaded. There is no app for Villento Casino.
Unfortunately, this otherwise excellent casino has no live casino games available and no apparent plans to incorporate live casino into the website.
There are numerous ways to make a deposit into a Villento Casino player’s account including Bank Wire Transfer, Neteller, PayPal, Debit/Credit card (Maestro, Visa MasterCard, Visa Debit, Visa Electron) and Skrill, as well as Paysafe Card, Postepay and Ukash.
Non UK-based players can also use instaDebit, ewire, Entropay, GiroPay, EPS, eKonto, Moneta, Ticket Premium, EZIPay, Euteller, Neosurf, Multibanco, UseMyFunds, eChecks and Trustly.
Withdrawal options are more limited at Villento Casino than deposit options, but still include the following; Debit/Credit Card, Neteller, PayPal, Postepay, Entropay, EZIPay, eChecks, Skrill. ClickandBuy and Kalibra Card. Players should note that some withdrawals are subject to a charge.
Withdrawals of under £3000 to a bank account are subject to a £30 charge and withdrawals of over £60 are subject to a £60 charge. Cheques sent by post are subject to a charge of £15. E-wallet and bank card withdrawals are free.
All withdrawals from Villento Casino are subject to 48 hours pending time. After that withdrawal times are according to a player’s chosen method as follows:
- Credit/debit cards: 2-5 days.
- Cheques: 14-28 days.
- eWallets: 24-48 hours.
- Bank transfers: 3-7 days.
This means the fastest option is to choose a debit or credit card, which will take four working days as a minimum and is also not subject to a charge.
Villento Casino offers excellent customer service support, which is available 24 hours a day, seven days a week. Customers can email email@example.com regarding any general enquiries that they may have. To access live chat simply scroll down the home page till you see the live chat link. Click on this to open a live chat pop-up hosted by Casino Rewards.
Villento Casino has a comprehensive responsible gaming policy which includes links to Gamcare and Gambling Aware. This page of the site includes a self-assessment quiz for users to try and see whether they appear to be getting into dangerous gambling territory. On this page users can find out how to have Session Time reminders so they can assess if they have played for too long, as well as how to impose limits on the amount they can deposit.
Furthermore, players can choose to ‘Take a Break’; a self-imposed cooling off period where they will not be able to play any games on the site for a set time of either 24 hours or 48 hours or either 1, 2, 3, 4, or 6 weeks. Players who feel they need to exclude themselves for longer can opt to ‘Self-Exclude’ for a period of time from 6 months up to five years. Furthermore the page features a policy on underage gamblers with helpful links for parents regarding parental control.
Security at Villento Casio appears to be quite good. The site employs 128-bit SSL encryption as well as boasting firewall protection.
Fairness and legitimacy
The casino has been certified fair by eCogra. Furthermore it uses a random number generator. The individual RTPs for each slot and casino game can be found when you click on the Casino Games tab. It is also licensed by a number of gambling commissions including the Kahnawake Gaming Commission (for Canadian players), the UK Gambling Commission (for UK customers) and the Maltese Gambling Commisson for all other players.
New customers can take advantage of a five-tiered Match Deposit Welcome Bonus. Players can receive up to an impressive £1000 across the first five deposits they make. The match deposits are as follows:
• 1st deposit: A 100% Match Bonus up to a limit of £150
• 2nd deposit: A 50% Match Bonus up to a limit of £250
• 3rd deposit: A 30% Match Bonus up to a limit of £200
• 4th deposit: A 20% Match Bonus up to a limit of £200
• 5th deposit: A 50% Match Bonus up to a limit of £200
The minimum deposit on each of the five deposits is £20. To receive the maximum welcome bonus of £1000, a total of £2717 is required in deposits. All winnings from the Welcome Match Deposit Bonus are subject to a 60 x wagering requirement, which is a little higher than most casinos.
No deposit bonus
There is currently not a no deposit bonus at Villento Casino.
Free spins bonus
There is not currently a free spins bonus at Villento Casino.
Bonus codes, vouchers and promo codes
Villento Casino does not appear to advertise any bonus codes, vouchers or promo codes. Some promotions for existing players are available through the Casino Rewards programme.
Existing customer bonuses, loyalty programmes and reloads
Villento is part of the Casino Rewards Programme, which connects players from across 29 casinos into one rewards programme. Players automatically become a part of the Casino Rewards Programme when they have signed up to Villento Casino. This is a six-level programme whereby higher status levels can be gained the more you play.
Membership means you can be entered in Jackpot Draws and the higher your status the more jackpot draws you can be entered into. Earn VIP points as you play in order to improve your status level and keep playing to maintain your level.
Casino Rewards also has a VIP loyalty programme for seriously high rollers and veteran gamers. If you’re a VIP at another casino then you may be able to automatically become one at Casino Rewards. Casino Rewards VIPs can enjoy 24/7 VIP customer service, increased bet limits, exclusive offers, VIP promos, gifts and access to VIP only games.
Villento Casino FAQs
- How do I sign up to Villento Casino?
To sign up you will need to download the software from the desktop homepage. As this downloads you will be prompted to sign up by entering your personal data.
- What is the contact number for Villento Casino?
Villento Casino does not provide a customer telephone number.
- How do I login to Villento Casino?
When you open the software from your desktop or laptop you will be prompted to log in. On the mobile site players are able to log in easily using the log in section on the homepage. Your account will not be activated until you have made an initial deposit or sent in a copy of your passport or driver’s licence.
- How do I close my Villento Casino account?
You can close your account by emailing the Casino Rewards customers services email, firstname.lastname@example.org.
- Is Villento Casino a rip off / fraud?
This casino appears to be a legitimate casino and not a fraud or a rip off. Customer complaints reported on resolution sites appear to be resolved quickly by the casino. The casino has the backing of the Casino Rewards Programme, an umbrella organisation that also runs 28 other casinos. It also has numerous gambling licences including one from the UKGC.
- Do you have to download software to play at Villento Casino?
Yes, players can only use this casino if they download the software onto their desktop or laptop. This only needs to be downloaded once and can then be accessed directly using the icon on your toolbar. Those playing on the mobile site do not need to make any downloads as the games can be played in-browser.
- How can I withdraw my casino bonus at Villento Casino?
Once the wagering requirements have been met, players can request to withdraw winnings from a casino bonus via their account.
- Is the Villento Casino bonus legitimate?
The Villento Casino Welcome Bonus of up to £1000 appears to be legitimate.
- Are there wagering requirements attached to Villento Casino bonus?
Yes. The bonus money has a wagering requirement of x 60 before it ca be withdrawn.
- Why can't I withdraw my Villento Casino bonus winnings?
You may not have met the x60 wagering requirements, which you will need to do before you can withdraw bonus winnings.
- Can I keep the money I win on my Villento Casino free spins bonus?
There is currently no Free Spins Bonus at Villento Casino.
- Does Villento Casino have an app?
No, there is no app for Villento Casino. Mobile players can actually play in-browser straight from their devices.
- Is there a bonus specifically for mobile players at Villento Casino?
No, there is no bonus specifically aimed at mobile players. Both mobile and desktop players can take advantage of the Welcome Bonus of up to £1000 however.
- Does Villento Casino mobile casino accept PayPal?
Yes, Villento Casino accepts PayPal for both deposits and withdrawals.
- Can I pay Villento Casino with my phone credit?
No, players cannot use mobile phone credit to make deposits at Villento Casino.
- Do I have to download the Villento Casino app to play on my mobile?
No, there is no app for Villento Casino and mobile players can actually play in-browser on their mobile.
- Can I play Villento Casino on a Windows Phone?
Yes, you can enjoy Villento Casino on a Windows Phone.
- Can I play Villento Casino on iPhone?
Yes, players can play directly in-browser using their iPhone.
- Does Villento Casino have mobile casino tournaments?
No, Villento Casino does not host mobile casino tournaments.
- Does Villento Casino allow top up by text/SMS?
No, players are not able to top up their balance by text or SMS.
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Welcome Bonus Breakdown
Below you can see how we rate each individual area of the Casino, so you can see if the things most important to you measure up.
Games Available At This Casino
Below you can see a selection of games that are available at this Casino – simply click on the icons below to play the games for free – this will give you a really good idea of what to expect if you choose to start playing for real money.