Wink Slots Review - Mobile, Live Casino, Banking & Bonuses

Review

68%
  • 30 Free Spins (no deposit)
  • Accepts PayPal
  • Excellent customer service
  • Hundreds of great games
  • Generous loyalty programme
  • Plenty of progressive jackpots available

Wink Slots Casino

Up to 500 Spins on 1st Deposit

Sign Up Now Full Ts&Cs apply. New players only. Deposit min £20 to get 1 “Wink Free Spins Wheel” spin valid for 7 days, with a chance to WIN: up to 500 Free Spins [FS] on Kingdom of Cash. Odds of winning each bonus may vary. FS valid for 7 days, wins granted in bonus after all FS used, capped at min £4 – max £100 (depending on FS amount). Bonus wins are capped at £400 exc. jp. wins. To withdraw games bonus & related wins, wager 30x the amount of bonus. Wagering req. vary by game. Deposits can be withdrawn at any time. withdrawal restrictions apply.

You must be 18 + to play at this casino and be aware that gambling can be addictive. Please read Gamble Aware. All offers, bonuses and promotions mentioned here are for new customers only.

Introduction

Wink Slots has been in business since January 2016 and is a sister site to the famous Wink Bingo, which is frequently advertised on TV. Both sites are operated by gaming giant 888.
Bingo is a crowded gaming space, and there are plenty of slot sites around too, so the Wink logo is used to good effect to try to build brand loyalty. There’s a Wink TV button on the front screen, and clicking on this loads a YouTube reel of TV ads aimed at both men and women.

Wink Slots is clearly aiming to attract players interested in high and progressive jackpots and a wide selection of slots. It’s a nicely designed, attractive site with a lot of care taken to deliver good-quality slots and site content. In fact, they even have an online Slots magazine that takes new players through the different type of slots there are, how the jackpots work and so on – pay attention at the back!

Software

It would be great if Wink Slots had a “view by software company” option because many slots players follow certain gaming companies and are keen to see what new slots they’re publishing. You’ll need to recognise your favourites by title, although the site has games from all of the top producers – Bally, Eyecon, 888, OpenBet, IGT, PariPlay, SkillonNet, WMS, Barcrest and Netent.

The gaming software working away under all of these is Dragonfish, which is owned by 888, the company that owns the “Wink” gaming brand.

Games

Wink has got more than 200 of these, and lots of the all-time favourites are here – Guns n Roses, Amazon Queen, Twin Spin, Starburst, Cleopatra and Gonzo’s Quest, to name but a few. From the tooth-achingly sweet Sugar Train to the winsome Fluffy Favourites, the site also caters to those with a softer side. Wink seem to have gone out of their way to provide variety, so there’s pretty much every style of slot, from vintage classics to mega action video slots.

New slots are highlighted, which is great for regular players who are waiting for the release of a new title from their favourite gaming house. Free spins aren’t neglected either – unlike those mean sites that don’t have any free spins. Just click on the Slots menu and you get the Free Spins options, which are pretty good and include some favourite titles such as Rainbow Riches and Amazon Queen. And also the slot with the best game title ever – Ooh Ah Dracula.

There are also Mega Fortune and Hall of Gods which are video-based, with three jackpots each. Mega Fortune has rapid, major and mega jackpots. Hall of Gods has mini, midi and mega jackpots. The mega jackpots are both shared with other sites.

Mobile Product & App

Wink claims to be the number one slot site for mobiles. It has an Apple app available from the App Store and an Android one available via Google Play.

On the Google Play side, installs are pretty low – up to 10,000 on the Android version. Reviews show people either having problems and getting frustrated or getting it installed without any problem and loving it. For iPhones and iPads you’ll need iOS 8.0 or later. Apparently, a new update has stopped the app from crashing occasionally. As for Windows phones – no mention on the Wink Slots site, so we have to assume that they’re not supported.

Live Casino

Roulette, blackjack, Keno, baccarat and poker are all available. The Live Casino has several different types of roulette, including immersive roulette. When it comes to live poker, there’s the ubiquitous Hold’em, along with Caribbean Stud and three-card poker. That’s a decent selection but not great. It’s clear that 888 doesn’t want to supply the kind of live casino action that it has on other sites, with a greater variety of games. The live casino titles are definitely a sideshow to the main slots orientation of the site.

Speed baccarat, baccarat squeeze and baccarat controlled squeeze are all available. Baccarat squeeze is a version of baccarat where the dealer slowly reveals the card – there’s a ritual to it which many players love. There’s also dreamcatcher, where a giant multi-coloured wheel is spun, and you can bet on numbers coming up.

However, the site doesn’t have any of the popular oriental casino titles like Sic Bo.

Banking

Wink Slots will let you pay pretty much any way you choose. There are the usual major credit and debit cards, plus the internet payment companies. MasterCard, PayPal, Neteller, Paysafe, Visa and Enteropay are all available. You have to use a debit or credit card in your own name to make a deposit. Minimum deposit is £10.

Bitcoin and Ethereum aren’t accepted yet, but it’s surely only a matter of time! Security is SSL, which is a high-security way of transferring money. You can also ring Wink Slots to make a deposit. You can play straight away once you deposit.

Withdrawal Times at Wink Slots

There’s a fairly complicated process of paying withdrawals back on to each card that you made a deposit with. Each card you use to deposit has what is called a “Transaction Balance” that is used first to pay back on to the cards. You may also have (from winnings) a Withdrawal Balance, and this can be paid to any card or provider that you have used in the past four months. Note that some Visa and Mastercard cards are acceptable for deposits, but Wink Slots can’t pay withdrawals on to them. Nor do they offer withdrawals to Paysafe accounts.

Customers should be aware that jackpot prizes aren’t paid instantly. The terms and conditions state that “Progressive Instant Win or Casino Jackpot Winnings” attract a payment of 20% of the total in the first month, then 23 equal instalments of the rest over the next nearly two years. Not something that is stated very prominently elsewhere! It’s not entirely clear whether this refers to Slot jackpots, but presumably it does.

Note that Mega Fortune and Hall of Gods have their own conditions in the terms and conditions section.

Withdrawal time is 4-7 business days for credit and debit cards, 3-5 days for UK MasterCards and 4-5 days for PayPal. Minimum withdrawal amount is £10. See the bonuses section below for more information on withdrawing bonuses.

Support

Surprisingly, there’s no chat feature on the site. Yet there are a whole lot of rules about chat in the terms and conditions, so maybe this is something that Wink will be adding later.
However, there’s a free phone helpline available from 9am to 1am every day of the week and an email form with a response promised within 72 hours.

Responsible Gambling

Although the company is registered in Gibraltar, it also has full registration with the UK Gambling Commission. It’s quite an eye-opener to click on the Gambling Commission logo on the Wink Slots site and then look at the number of gaming sites that 888 owns and operates, including lots of famous names.

They also have a logo that clicks straight through to Gamcare, an organisation which offers support for problem gamblers, including a helpline and forum. There’s also a link to the National Gambling Helpline, which offers live online chat and also offers help over the phone.

There’s information on the Wink Slots site about problem gambling, and the site allows users to self-limit by setting daily, weekly or monthly limits on the amount they deposit. People with a gambling problem can also exclude themselves from the site.

Security

According to Wink, their security measures include intrusion prevention and firewalls, encryption, authentication and access control. They also run internal and external audit tests.

The EU has much tougher rules on data protection than some other countries. Users should be aware that the terms and conditions of use say that you consent to your personal information being transferred or stored outside the EU. Wink says that if this happens it will ensure a similar level of protection for your information as you would have within the EU.

They also have the usual privacy policy. As with all privacy policies, it clearly and fairly explains that you don’t have much.

Fairness and Legitimacy

Wink Slots is certified by eCOGRA, who check sites to make sure that they are treating customers fairly. Sites that have the certification must have demonstrated that the gaming is fair, the operator is honest and responsible, players are protected and deposits are held safely. So that’s a good thing – although it only applies to UK players.

The site uses random number generators to ensure valid results on their slots, and they test any titles built by other companies to ensure that they are really random and have the promised payback to players. As a user you can view a log of your results or get them from customer support to check winnings, bonuses, deposits and withdrawals.

Welcome Bonus

The Welcome Bonus changes quite frequently, but currently it can be worth up to £600 and can also include 80 free spins. The minimum deposit is £20.00. The first three deposits you make can attract bonuses. However, as usual, you have to wager to get the bonuses.

– On your first deposit, you can get a 100% bonus with a top limit of £400 plus 50 free spins.
– For second and third deposits, you get a 50% bonus with a top limit of £100 plus 15 free spins.

So how it all works out is that you’ll have to wager 30 times the bonus amount before you can withdraw winnings or the game’s bonus. Note also that if you’ve previously had an account with another website owned by the company, you’re not eligible for a welcome bonus.

No Deposit Bonus

There doesn’t appear to be such a thing as a no-deposit bonus on Wink Slots, which is a surprising omission.

Does Wink Slots have a free spins bonus?

As you can see from the preceding paragraph, you do get free spins with the Welcome Bonus. However, note that the free spins are for certain slots only and you have to use them up within the time limit. There are various specific limits on how much you can win with the free spins – winnings are capped at £13 for the first deposit, and £4.50 for the second and third deposits.
Any other Free Spins vouchers that you’ve received are shown in your account when you log in, and you click on them to launch them.

Bonus Codes, Vouchers and Promo Codes

There are promo codes, which you can see when you access the site. For example, at Christmas you might get a “Crimbo” bonus with over 200 free spins on Christmas-related games such as “Sugar Train Xmas”. The bonuses tend to be spread out over up to five deposits, but you are allowed to go round for second helpings once you’ve had one lot.

Existing Customer Bonuses, Loyalty Programmes and Reloads

There’s an “invite a friend” scheme where an existing player can get a bonus prize for referring a friend – up to 15 friends a month if you’re very popular. When the friend registers, the person who referred them gets a £10.00 bonus. You can’t refer people who have the same email, IP address or device ID as you.

What are the everyday promos and loyalty schemes like?

Loyalty Chips are awarded through game play as bonus features or as part of promotions. You get a chip for every £2 of “real money” you use to play with. The chips can then be redeemed for bonus money at a rate of 1,000 chips for £1 of bonus money. That’s £2,000 wagered to get a £1.00 bonus. Not exactly generous, but better than nothing.

Wink Slots FAQs

– How do I sign up to Wink Slots?

There’s a big “Join Now” button on the front page – otherwise click the Register button at top right of the screen.

– What is the contact number for Wink Slots?

The contact number is 0800 018 3307 (UK only). The line is staffed between 9am and 1am every day.

– How do I log in to Wink Slots?

Click the Login button at the top right of the screen. You will need your username and password.

– How do I close my Wink Slots Account?

You need to send an email to help@IGSupportTeam.com requesting termination. They will close the account within seven days and send you the balance in your account. If you self-exclude, your accounts will be closed.

– Is Wink Slots a rip-off/fraud?

No. It is regulated by the UK Gambling Commission, who check gaming companies and sites to ensure that they are not fraudulent or criminal, and it is also certified as treating customers fairly. 888, who own the site, are one of the biggest gaming companies in the world.

– Do you have to download software to play at Wink Slots?

No, you can use a PC to play online in a browser, but if you want to use the mobile app, you’ll need to download it.

– How can I withdraw my casino bonus at Wink Slots?

There are some conditions around withdrawing bonus and promotion money, and these are stated at the time the bonus is offered. You have to wager certain amounts before withdrawing your bonus.

– Is the Wink Slots bonus legitimate?

Yes, although like bonuses on most gaming sites, it comes with conditions about its use. You can read these in detail in section 9 of the Terms and Conditions – go to the Help section to find these.

– Are there wagering requirements attached to Wink Slots bonus?

Yes, and these vary according to the type of bonus.

-Why can’t I withdraw my Wink Slots bonus winnings?

You have to wager a certain amount before you can withdraw the bonus winnings. The wager amount varies according to the particular bonus or promotion.

– Can I keep the money I win on my Wink Slots free spins bonus?

Yes, it is credited to your account with Wink Slots.

– Does Wink Slots have an app?

Yes, it has an IoS app available from the App Store and an Android App available from Google Play.

– Is there a bonus specifically for mobile players at Wink Slots?

No, there isn’t.

– Does Wink Slots mobile casino accept PayPal?

Yes, you can use PayPal to deposit money or withdraw it with Wink Slots.

– Can I pay Wink Slots Casino with my phone credit?

No, that’s not a form of payment you can use.

– Do I have to download the Wink Slots App to play on my mobile?

Yes.

– Can I play Wink Slots on a Windows Phone?

There is no information on the site, so you are advised to contact customer services.

– Can I play Wink Slots on iPhone?

Yes – you will need to go to the App Store to download the app.

– Does Wink Slots have mobile casino tournaments?

No, not at the moment.

– Does Wink Slots allow top-up by text/SMS?

No, not at the moment.

Please note that we are in an affiliate partnership with this Casino. While the review is our own opinion, in the interest of transparency we are letting you know that we are not independent of them.

Casino Information

Casino: Wink Slots
Software: NetEnt, Barcrest, Blueprint Gaming, IGT
Operator: Cassava Enterprises
Audited Payouts: Yes
Established: 1997
eCOGRA Approved: Yes
Currencies: £ and many more
Languages: English and many more
Deposit and Withdrawals: Entropay, PayPal, PaySafeCard, Neteller, Visa, Mastercard
Withdrawal Limit:
Contact: 0800 018 3307
Support: Live Chat, Phone
Compatible Platforms: Desktop, iPad, iPhone, Android, Windows.

Welcome Bonus Breakdown

Below you can see how we rate each individual area of the Casino, so you can see if the things most important to you measure up.

Games Available At This Casino

Below you can see a selection of games that are available at this Casino – simply click on the icons below to play the games for free – this will give you a really good idea of what to expect if you choose to start playing for real money.

Casino Ratings Breakdown

Below you can see how we rate each individual area of the Casino, so you can see if the things most important to you measure up.

Slots Content
68
Mobile Usability
69
Customer Service
67
Slots Software
66
Promotions & Bonuses
67
Loyalty Scheme
69
Trust and Track Record
67
Payments and Withdrawals
69