Casino.com Bonus, Free Spins, Bonus Codes & Live Chat Information.

Review

Introduction to Casino.com

Casino.com was launched as an online casino in 2007. It is owned by Mansion Bet, a UK casino company with a huge online presence and a company that was lucky enough to get the opportunity to buy the domain name casino.com from its previous owners. The domain was previously used for a casino guide. Despite being owned and managed in the UK, Casino.com offers standalone websites for users in many countries outside of the UK including those in New Zealand who can navigate to casino.com/nz, a version of the site which has been built specifically for New Zealand-based players.

The clean website has a modern and fresh design, a transformation it underwent in 2017 as part of a brand modernisation exercise. Gimmick-free and no-nonsense, a simple orange, black and white design is accentuated with a few contrasting touches of green. The top banner of each page features short video displays set inside glamorous casinos, depicting both Live Casino dealers and groups of customers experiencing the glamour of land-based casinos. Sometimes the top banner displays a magical illustration or video, inspired by a slot game or even a screenshot of a game itself. At other times the top banner is a static image from inside a land-based casino.

This leading online casino site is teeming with games, almost 400 games in total in fact. There is a particular focus on slot games and Live Casino, two of the most popular sections of the site, but there is also a wide choice of table games and instant win games. With almost 300 slot games, there is always plenty to choose from, including some of the most well-loved titles of all time such as the Age of Gods series, Starburst, The X Files, Gonzo’s Quest and Gladiator. Table games on this site include Blackjack, Roulette, Poker and Baccarat as well as the lesser seen Craps, Sic BO and 3 Card Brag.

Find games easily by using the left hand or top menu. On both of these you will see a menu choice of Home, Casino, Live Casino and Promotions. Games are divided into types (e.g. table or slot) and according to the newest and most popular. You can also search through all the games by clicking on A to Z and taking the time to scroll through. The left-hand menu also has some further navigational options, including 'About Us' where you can find out more about the casino and also ways to get in touch, security, support and signing up.

As online casinos go, Casino.com is one of the globes’ most well-loved options, backed by one of the biggest names in the industry, Mansion Bet. The site features the excellent gaming software of Playtech and NetEnt. With a celebrated level of customer service, excellent security, a wide choice of payment and withdrawal methods and a Welcome Match Bonus of up to $400NZD and 180 Free Spins, Casino.com has a much-deserved reputation for being a market leader.

Does Casino.com have NZ$?

Yes. This UK owned casino has a dedicated site for New Zealand users, where players can deposit, wager and win money in New Zealand dollars.

Casino.com Casino Software

The main software provider for Casino.com is Playtech. Playtech is a major gaming developer based in the UK. Founded in 1999, Playtech has grown to be one of the most instantly recognised names in online casino software production. With over 600 titles in the Playtech portfolio, you can be sure that Casino.com always offers a wide selection of these games. Whilst Playtech provides most of the slot games at Casino.com, its subsidiaries such as Quickspin provide a number more. All Live Casino games at Casino.com are provided by Playtech. The table, arcade and instant win games are also largely provided by Playtech. NetEnt is also featured heavily in the slot catalogue of this casino.

Casino.com Slots

Casino.com NZ is one of the best places to enjoy a wide range of slots games all under one roof, including Progressive Jackpot slots. With a wide number of slots from the site’s key software provider Playtech and its subsidiaries, including Quickspin, Ash Gaming and YoYo Games, there is always plenty to choose from. You will also find slot games from NetEnt, IGT and Blueprint Gaming. With well over 200 slot games in total, let’s take a look at some of the very best slot games at Casino.com.

Age of the Gods Collection

Casino.com is home to all of Playtech’s Age of the Gods slot games. This includes the original Age of the Gods slot as well as the Goddess of Wisdom, Prince of Olympus, Rulers of Olympus, God of Storms, Fate Sisters and Gods of Olympus. All of these games are based on the stories of mythical Greek Gods, believed by Ancient Greeks to have formed the world around 4,000 years ago. The original game, Age of the Gods, includes a Bonus Game and four different Free Games features.

Starburst

Every casino worth its salt will feature the ever-popular Starburst from NetEnt, and that includes Casino.com. One would assume that the popularity of this slot lies in its complexity, but if anything, it lies in its simplicity. Stunning, fun and vibrant graphics give way to a simple game with 10 paylines, a Respins Wild and a magically low variance that guarantees constant delight.

Gladiator: Road to Rome

It was Ridley Scott’s 2000 movie epic, rather than history lessons, that gave rise to a wealth of Gladiator-inspired slot games. With so many to choose from it’s hard to know which is best, but Playtech’s Gladiator: Road to Rome is one of the most well-loved in this niche micro-genre. With a progressive jackpot, free spins with multipliers, stacked wilds and stunning visual imagery from the film, it’s little wonder that for many slots players this sequel game has outdone the first, Gladiator.

Gonzo’s Quest

After Starburst, Gonzo’s Quest is the second most famous game to come out of NetEnt’s busy studio. In fact, both Starburst and Gonzo’s Quest regularly feature on top ten lists of the best all-time slot games. Gonzo is a charming conquistador who is searching for the Aztec hidden treasure as you follow him deep into the jungle to encounter the very excellent Avalanche Feature with growing multiplier as well as the Free Falls feature.

The X-Files

Based on the most iconic sci-fi series of all time, the awesome X-Files branded slot from Playtech features hidden multiplier wilds lurking beyond the reels and exposed through rifts. Set deep in a dusky forest, this haunting game features excellent imagery from the 1990s TV classic as well, of course, as your hosts, Mulder and Scully.

Hidden Valley

An excellent game from Quickspin, Hidden Valley is set in Shangri-La, a place of myth and legend thought to have been located in the Himalayas. A Bonus Wheel giving way to free spins and a choice of multipliers/wager variants, this beautiful game is a like taking the holiday of a lifetime.

Dragons Luck

Arguably one of the finest Asian-themed slots ever to be made, Dragons Luck by Red Tiger has been built in a rich red and gold colour theme and heavily features Chinese Dragon symbols. Look out for the Mega Coin symbol that pays out all on its own, as well as the Dragon Coin symbol which spins round to reveal a secret symbol. The fire breathing dragon symbol meanwhile rains down fire to increase wins. This game has a max payout of 1,380x, with low volatility for frequent wins and 10 paylines.

Ted

This hilarious movie has been brought to our slot screens along with the wonderful bear, Ted himself, staring out as your reel host. The Wheel of Fortune and Barcrawl Bonus add to the nonstop fun and the cinematic graphics give the slot a true movie-like quality.

Ticket to the Stars

One of Quickspin’s finest and most visually stunning games, in Ticket to the Stars slot players can enjoy five-star space travel to Mars in a commercial jet. With an excellent Free Spins bonus, an unlimited Multiplier Meter and a Swopping Reels feature that can come in and ‘swoop up’ the low scoring symbols, replacing them with high scoring ones.

Anaconda Wild

Discover the hidden Mayan riches of South America in this snake and exploration-themed game from Playtech. Look out for the Snake Serpent wild which moves about, leaving a trail of wilds in its path. Set in front of an undiscovered Mayan Temple, the atmospheric sound FX and music of this game add to the delight of the 50 lines and Wild Respins feature.

Northern Sky

Another absolutely beautiful slot from Quickspin, Northern Sky incorporates an Art Deco tourism style with a jaw-dropping Siberian landscape to create something totally new. Free spins with high paying symbols and respins on every win mean there’s more to this game, however, than simple good looks.

Justice League

Justice League by Playtech is a hugely popular game based on the DC Comic Book Heroes Superman, Wonder Woman and Flash. Each time you enjoy a Free Games feature you unlock another superhero symbol.

Big Shots

Hear yourself yelling ’Show me the Money’ when you play this excellent slot game from Playtech, based on a group of criminal masterminds living the high life in a well-heeled US harbour resort. With a rewarding Free Games feature and a pretty good 4,096 ways to win format, it’s a thrilling ride, whilst the high volatility of this game fits nicely with the theme.

Casino.com Mobile Product & App

Casino.com offers a fully optimised mobile site for users accessing the site via their smartphones or tablet devices. Mobile and tablet users will find that a large number of the games are available on the mobile site, including Live Casino and table games and the most popular slot games. Logging-in and accessing your account, making deposits and navigating your way around the site is just as fuss-free and easy to do on the mobile site as it is on the desktop site.

Casino.com also offers customers an app which can be downloaded from the iOS App Store but not currently in the Google Play Store. This means that iPhone and iPad users are able to download the app, but Android users will have to play on the mobile site. The app, like the mobile site, offers a wide range of games including the top slots, progressive jackpots and a choice of Live Casino games.

New users accessing Casino.com via the mobile site or the app are able to take advantage of the same Welcome Bonus as visitors to the desktop site. The app offers users a biometric login option as well as access to exclusive promotions and bonuses.

Live Casino at Casino.com

Live Casino is a major facet of this major online casino. The site features a number of Live Casino games, all powered by the very excellent Playtech. There are 30 Live Dealer games available at Casino.com, including 13 varieties of Roulette such as Football Roulette and the Jackpot Age of Gods Roulette, based loosely on the slot of the same name. You’ll also find eight varieties of Blackjack and seven of Baccarat. The Live Casino section of the website also hosts some lesser known live games such as Spin a Win, High Lo and 3 Card Brag, and what casino would be complete without a live Casino Hold ‘em Game? Live Casino wagers start from as little as $0.50, so don't be fooled into thinking that this is just an area of the site for high rollers - anyone is welcome to come and try their luck in the exciting Live Casino area. Love Live Casino but want to play on your mobile? Never fear, the Casino.com mobile site is fully optimised for Live Casino games and all the games on the desktop are available on both the mobile site and the app.

Casino.com Banking Methods and Payment Options

Casino.com has one of the widest number of banking and payment options of any online casino in New Zealand. Users can deposit in any of the following ways:

- Debit/Credit Card
- Banking Transfer
- PayPal
- Phone Bill with Boku
- Neteller
- Skrill
- Ecopayz
- MyCitadel
- PaySafeCard

The minimum deposit players can make varies according to the payment method they choose, but starts at as little as $10.

Casino.com Withdrawal Times

The fast withdrawal times at Casino.com are often quoted as a reason that players enjoy using this site. Withdrawals can only be paid by one of the methods that you have used to make a deposit. All withdrawals are made within five days but are processed faster for players who have risen up the loyalty levels. The casino’s withdrawal processing times are as follows:

- Bronze/Silver 72 Hours
- Gold 48 hours
- VIP 24 hours

This admin time needs to be added to the processing time of your chosen banking method too, hence allowing up to five days for many withdrawals. Players should note that large withdrawals may take more time to process and that withdrawals are also subject to players providing ID in a suitable timeframe.

Casino.com Support

As a leading name in online casinos, Casino.com offers an excellent range of ways to get in touch. Customers in New Zealand can use the international customer support number +350 200 44793, to speak to a member of the Customer Services team 24/7. Customers can also email [email protected] or use the online email contact form, which is a good choice if you want to send a screenshot or attachment with your query.

Casino.com Welcome Bonuses, Bonus Codes, Free Spins and Offers

Casino.com has an epic Free Spins offer, whereby new members are awarded 20 free spins on the Age of the Gods slot games, just for signing up! There are a number of Age of Gods slot games available at Casino.com, including Age of the Gods, Age of the Gods God of Storms, Age of the Gods Rulers of Olympus, and Age of the Gods Goddess of Wisdom. These spins are awarded to new customers upon registering before you have even made a deposit. It’s important to note that these 20 free spins are subject to a wagering requirement of x20 before you can withdraw any winnings.

Casino.com has an excellent match Welcome Bonus as well. This is subject to change but is usually advertised as a Match Bonus of up to $400NZD. This is in addition to an amazing further 180 free spins given out as 20 per day for every day from the day you make your deposit for a further eight days. The Match Welcome Bonus has a minimum deposit amount of $20. The Welcome Bonus has a wagering requirement of x40. Whilst the 180 free spins have a x20 wagering requirement. The maximum win for any of the free spins is $100.

Sometimes Casino.com releases bonus or promo codes which may be applied on the site for discounts, free spins and bonuses.

Casino.com Player Loyalty Programmes, VIP Clubs, Reloads and Promotions

Casino.com has a simple and transparent loyalty points system. Players collect points for every $1 wagered on a game on the site or in the app. The number of points gained varies according to the game that the money has been wagered on. For example, one point is awarded for every $20 wagered in slot games, for every $40 on Standard Poker, $60 on Blackjack, $80 on Baccarat, $150 on Video Poker and for every $200 in Craps, Pontoon or Blackjack Switch. The number of total points you earn will upgrade you to higher levels of memberships. This is as follows:

- Bronze - 0-499
- Silver - 500-2,999
- Gold - 3,000-20,000
- VIP - 20,000+ (plus a total deposit of more than $3,000)
- VIP Elite - 50,000+ (plus a total deposit of more than $24,000)

These points can be exchanged for Cash Bonuses and it really pays to wait until you reach a higher level to exchange for a cash bonus as the points are worth a lot more the higher you go. It’s also worth redeeming these in one go rather than lots of small times for a better exchange rate. Unredeemed points are removed from your account after three months, so whilst it’s good to save, it’s also wise to keep tabs on your points. To have a look at your points accumulation and Loyalty Level, and to claim your cash bonus, simply click on My Points in the Account menu.

As well as the Welcome Bonus, members have access to a number of additional promotions. You can view these by clicking on the Promotions Tab in the main menu. These vary all the time, but may include promos such as Double Bonuses on ‘Two for Tuesday,’ free spins on ‘Friyay Fever’ and a ‘Spin Special’ Happy Hour every day form 5-7pm.

Casino.com Responsible Gambling

Casino.com is owned by Mansion Bet, a UK-owned online casino company which is one of the oldest, most established and most well-known online casino companies in the world. As a result, the site has a firm Responsible Gambling Policy with plenty of advice, tips and support available. From anywhere on the site, click on the Responsible Gambling option which you will find on the static menu at the base of every page. As well as the company’s own suggested 10 Rules of Responsible Gambling, there is a list of important tips for every player, and you will also find here a list of questions to ask yourself if you are worried gambling may be becoming a problem for you. There are also links to gambling addiction charities and advice and support for parents and carers of children aged under 18, such as how to protect them and prevent them from gambling.

As well as these tips, tests and links, you can also use some of the self-management tools such as Time Limits (Reality Checks), Self-Exclusion, Time Outs and Deposit Limits. Casino.com also invites players who are worried about their gambling to phone the customer support number to discuss this with a member of trained staff.

Security at Casino.com

As a leading online casino, security at this site is excellent. Casino.com promises that all details are 100% secure thanks to ultra-stringent measures which include RSA Encryptions as well as a robust firewall. Casino.com claims that it is just as safe, if not more so, to use your credit card at the website than it is in your local store. You can find out more about Casino.com’s policy on security and privacy by clicking on About Us on the left-hand menu and then choosing Security and Privacy.

Casino.com Fairness and Legitimacy

Casino.com is a fully legitimate casino. It holds a license for remote (non-UK) gambling courtesy of the Gibraltar Licensing Authority. Casino.com is regulated by the Gibraltar Gambling Commission for non-UK users, and this includes New Zealand players. This regulation ensures fair play across all of its games.

The results of every single game at Casino.com are powered with a Random Number Generator. This rigorously tested system ensures absolute fair play across the portfolio of games at the site. Users can also find the RTP for each game displayed within its information pages. This informs players of the average payout of the game, e.g. 96%.

Casino.com FAQs

- How do I sign up to Casino.com?

From anywhere on the site, you will see that a green JOIN tab is in place in the top right of the screen. Click on this to register your details and sign up to the website. Alternatively, non-members will be prompted to ‘Join’ anytime they try to open a game from the home page or any other page.

- Can I withdraw my welcome bonus at Casino.com?

No, the Welcome Bonus has to be used on games or slots according to the terms and conditions of the current welcome bonus promotion; it’s not free money that you can simply withdraw after claiming it. You can withdraw the winnings made from your welcome bonus once you have met the wagering requirements, typically of x40.

- Are there wagering requirements attached to my Casino.com bonus?

 Yes. The Welcome Match Bonus has wagering requirements of x40, whilst the Free Spins have wagering requirements of x20.

- Can you play Starburst Slot by NetEnt at Casino.com?

Yes! Like all quality online casinos, Starburst is available to play anytime at Casino.com. Enjoy this legendary slot game wherever and whenever as it appears on the desktop site, the mobile site and the app.

- What is the phone number for Casino.com?

Non-UK (including New Zealand) customers should phone Casino.com’s international customer service number on +350 200 44793 to speak to a member of the customer services team, available 24 hours a day, 7 days a week.

- How do I log in to Casino.com?

On the homepage of Casino.com, you will see an orange ‘Login’ box to the top right of the screen. You can click on this at any point to Log in to your account.

- How do I close my Casino.com account?

The easiest way to close your account is to phone the customer services line or contact the team via email.

- Do you have to download software to play at Casino.com?

No, there’s no need to download any software. All the games can be played in your browser, whether you are playing on a mobile or desktop device. You can, if you choose to, however, download the app which allows you to access your account faster and start playing your favourite games even quicker.

- How can I withdraw my casino bonus at Casino.com?

A bonus must be spent on games or slots, as per the terms and conditions of that particular bonus. You can withdraw any winnings from your bonus, however, only when you have met the wagering requirements of that bonus promotion.

- Is the Casino.com bonus legitimate?

Yes, the Welcome Bonus and all other bonuses advertised on the Casino.com website are legitimate.

- Are there wagering requirements attached to the Casino.com bonus?

Yes. All bonuses at Casino.com are subject to wagering requirements, typically of x20 for free spins and x40 for other bonuses. That means for every $1 bonus you play with, you will need to wager a total of $40 in order to withdraw winnings.

- Why can't I withdraw my Casino.com bonus winnings?

You may not be able to withdraw your bonus winnings because you haven’t yet met the wagering requirements which are applicable on all free spins and bonus promotions. Sometimes the casino will also prevent you from withdrawing winnings if they have not seen sufficient ID as proof that you are who you say you are.

- Can I keep the money I win on my Casino.com free spins bonus?

Yes. Once you have met the wagering requirements for a specific free spins bonus you will be able to withdraw the winnings. Wagering requirements for free spins promotions at Casino.com are usually x20.

- Does Casino.com have an app?

Yes, you will find the Casino.com app in the iOS App Store. App users have access to some exclusive promotions and bonuses that are not always available on the desktop or mobile sites.

- Do I have to download the Casino.com app to play on my mobile?

No. If you’d rather not download an app, the casino is accessible via a mobile or tablet device and most of the games can be played in-browser on your mobile phone.

Can I play Casino.com on iPhone?

Yes. Most of the games are fully optimised to enjoy on an iPhone, whether you want to play on the mobile site or via the Casino.com app.