Casinoland Bonus, Free Spins, Bonus Codes & Live Chat Information.

Review

Introduction to Casinoland

Casinoland is owned and operated by One Click Ltd., an operator registered and licensed in Malta. It’s also licensed by the UK Gambling Commission and registered with the Independent Betting Adjudication Service (IBAS).

Founded in 2015, Casinoland might be a relatively recent addition to the market, but it has swiftly earned a reputation for being an exciting and trustworthy provider. Rather than focusing on one style of game, it concentrates on providing a wide range of products to suit all prospective customers. With a host of different developers and slots on offer, there really is something for everyone.

With its simple blue and white design, this is a visually appealing and easily navigated online casino. The two playing cards tilted to form two mountains make a striking logo. It’s also modern and up-to-date with its technology. Combined with the excellent selection of games, there’s no wonder that it has rapidly grown in size and popularity.

Does Casinoland have NZ$?

Yes, this is a New Zealand online casino designed for New Zealand players. This means you can win NZ$. There’s no need to worry about the extra fees that may accompany currency conversion. If you are in another country, other currencies are available, including GBP and Euros.

Casinoland Casino Software

Casinoland is notable for the variety of software providers with which it has worked. Rather than limiting itself to one or two providers, it has partnerships with a wide range. This allows it to offer a more diverse selection of games, and to keep up-to-date with the growing world of mobile gaming.

BetSoft is an award-winning provider known for its high quality 3D games and graphics. Slots such as Birds and Jekyll & Hyde are available at Casinoland.

Microgaming is a giant in the industry and can be found in almost every casino. Casinoland offers some of its major games, including the Mega Moolah slots, with their impressive progressive jackpots.

NetEnt is another industry leader, with a wide range of games on offer. It’s also another good source of progressive jackpots, with slots including Hall of the Gods and MegaFortune.

NYX Gaming is the place to go if you’re a comic book fan. Licensed to provide games that are themed around DC’s iconic characters, you could play with Superman, Batman, the Flash or the Green Lantern.

Play’n Go is a more classic provider and offers games with traditional gems for you to play. It has dozens of offerings available at Casinoland, including Mystery Joker.

Quickspin has a diverse offering spanning everything from traditional gems to ancient mythology. Everyone will find something to play under the Quickspin banner.

Thunderkick is a modern and innovative developer. The Stockholm-based company was only founded in 2012, but has quickly made its mark with some truly modern and innovative slots. These include the excellent Babushkas and Turning Totems, which are bound to make you smile.

Casinoland Slots

Casinoland is a slots-focused casino. It prioritises these over table and other games, with hundreds of titles available. This means that there is a wide range of slots from a host of different developers. There’s definitely something for everyone. This includes some high-winning progressive jackpots with the chance to leave you a millionaire. As well as searching for a slot directly, you can sort by age, developer, type, and how recently you have played it.

Mega Moolah is one of the most famous online slots in the world. Developed by Microgaming in 2006, it is probably the most recognisable and popular of the company’s games. It might look like a regular 5 reel, 25 payline slot with an animal theme, but the progressive jackpot ensures it stands out from the crowd. Progressive jackpots grow every time someone plays the game all across the Microgaming network. Of course, the chance of winning the maximum $1 million is relatively small, but there are plenty of smaller, easier jackpots to win as well. Other major progressive jackpots come from the likes of Major Millions and Hall of the Gods, or you could try smaller but equally fun slots, such as Fruit Bonanza.

There are other popular slots that don’t have progressive jackpots but have still won the hearts of players all around the world. These include Starburst and Gonzo’s Quest. Starburst is a NetEnt slot with 20 paylines and a feast of sparkling gems and winning combinations for you to admire. Gonzo’s Quest is a more historical slot, based on the real Spanish conquistador, Gonzalo Pizarro. It’s full of exciting animations and big rewards through its Avalanche feature.

One particularly popular new slot is Guns N’ Roses from NetEnt. Inspired by the iconic band and including figures such as Axl Rose and Slash, a combination of striking graphics and exciting bonuses has drawn plenty of players to this game.

If you prefer a more classic slot design, you may want to try something like Mystery Joker from Play’n Go. It’s only three reels, but the retro style has its own charms and there’s still some good wins to be had when you spin.

Casinoland also hosts slots that are themed around popular media properties. This includes Game of Thrones, the Emmy winning television series inspired by George R.R. Martin’s bestselling series of books. The Game of Thrones slot has 15 paylines and an impressive 243 ways to win. Other familiar licensed titles include Jurassic Park and Terminator II.

Various table games are also available, including multiple versions of blackjack and roulette, as well as video poker. They’re not Casinoland’s focus, but there should be enough to keep you entertained.

Some “fun games” are available as free demos to try out before you decide whether you want to risk real money on them. This is a great way to enjoy the slots and pick out which games are your favourites, before you spend any of your own real cash.

Casinoland Mobile Product & App

Casinoland is a modern casino and this shows in its mobile offering. You can play games across a range of devices, including desktop, mobile and tablet. They’re all available, whether your operating system is Android, iOS or even Windows.

A combination of HTML5 and Flash means that all Casinoland games are available with instant play, and they’re all available directly in your browser. There’s no need to download anything, which again makes everything more accessible.

The mobile casino has the same layout as the online casino, so it’s still easy to navigate and you have access to most of the online slots, as well as the live casino. You are also still eligible for the same welcome bonus when you make your first deposit.

Live Casino at Casinoland

There is a limited live casino with versions of baccarat, blackjack, roulette and poker. Whilst it isn’t the widest selection, skilful live dealers ensure your games will always be an enjoyable and varied experience. You can access the live casino through mobile as well as on desktop, so you can enjoy this feature wherever you go.

Casinoland Banking Methods and Payment Options

You can deposit money as soon as you have signed up to Casinoland. Once you have pressed the Deposit/Cashier button, you will able choose from a range of payment methods before filling in the required details.

One of the markers of a modern and efficient online casino is that it accepts a variety of payment methods. Casinoland is no exception to this, with its options ranging from the familiar Visa card to more recent additions such as the Skrill e-wallet.

If you want to use a debit or credit card, Visa and MasterCard are both accepted with no fees and quick withdrawal times. Available e-wallets include Skrill and Neteller, but these may not give you access to all bonuses and promotions. You can also use a Paysafe prepaid card if you desire.

Casinoland Withdrawal Times

Withdrawals from the Casinoland online casino should take between one and five working days. The withdrawal process will not begin, however, before it has been reviewed and approved by the Casinoland team. Different payment methods may lead to slight differences in withdrawal times.

Casinoland Support

Casinoland does have a live chat feature, so you can access instant support if necessary. You can also submit a ticket via the help page on the Casinoland website. If you prefer to call, the international number is +44 1322 918432 or you can phone +64 4488 0376. The e-mail address is [email protected]. Staff are available 24/7, and are generally considered to be helpful and efficient.

For written correspondence, the address is:

One Click Ltd,
Northfields App 2
Vjal-Indipendenza Str
Mosta
Malta
MST9026

Casinoland advises you not to attempt to make a complaint through their social media channels, such as Twitter, as these are not set up for important communications.

Casinoland Welcome Bonuses, Bonus Codes, Free Spins and Other Offers

There a welcome bonus of up to NZ$800 available when you first register with Casinoland, but it is spread over multiple deposits. When you make your first deposit, you can claim a 100% match bonus for up to NZ$200. This will be followed by a 50% match on up to NZ$200 for the second deposit. The third and fourth deposits both come with 25% match bonuses for up to NZ$200. There’s a $20 minimum deposit to claim the bonus. You could therefore end up with NZ$3,000 after depositing $2,200.

The welcome bonus is not available if you use Neteller or Skrill to make your first deposit. Players from some countries, including Bulgaria, Croatia, Hungary, India, Indonesia, Poland, Romania, Russia and Thailand, are not eligible for the first deposit bonus without a special exemption.

You also have the opportunity to win free spins from the Tuesday Spotlight Special. If you make a NZ$50 deposit on a Tuesday, a New Zealand player will be rewarded with 50 free spins in return. You must wager your deposit 1x before you can make a withdrawal.

The focus on slots means that free spins are a common reward in promotions from Casinoland. These will generally have a set coin and line value that you cannot adjust. Any winnings will be added to your bonus balance, with its associated conditions. You must use any free spins within a week or you will lose them.

There are two types of spin bonus, one without a deposit and one where a deposit is required first. For no deposit free spins, there is a maximum withdrawal limit (this is true for all no deposit bonuses). Amounts required for a deposit spin may vary, but the minimum is normally $50.

Casinoland Player Loyalty Programmes, VIP Clubs, Reloads and Promotions

Casinoland offers various promotions at different times. Registered players will receive regular emails informing them of all new offers that are available.

There is a loyalty scheme known as the Club at Casinoland. It comes with four levels: Bronze, Silver, Gold and Platinum. When you first make a deposit, you will automatically be enrolled on the Bronze tier. You can move up the levels every time you spin. To keep track of your progress, there is a meter that counts your number of plays.

In the Bronze tier, you will be awarded 10 free spins for completing the progress bar. Each of these spins will be worth NZ$0.20 each.

In the Silver tier, you will be awarded 20 free spins when you complete the progress bar. These spins will also be worth NZ$0.20.

In the Gold tier, you will be awarded only six free spins for a completed progress bar. However, this time the spins will be worth $1.00.

Platinum is the highest tier you can reach. This time, you’ll win eight spins when you fill your progress bar. The eight spins will be worth NZ$1.00 per spin. It’s a satisfying reward for reaching the top.

Casinoland Responsible Gambling

Advice on responsible gambling is available on the Casinoland website. You can access it from the menu on the bottom of every page or by going directly to the help page. Links are provided to take you to sites that offer expert help and support.

There are also steps you can take to control your gambling on Casinoland. If you visit the website’s “Responsible Gaming” section, it will give you the option to set limits on your play. For instance, you could set yourself a maximum bet limit, or give yourself a time limit after which you will stop.

Another option is to completely exclude yourself from playing. This can be done either by visiting the “Responsible Gaming” section or by contacting the Customer Support Team directly. Exclusions can last from a few days or a few months, to permanently. Whilst you are excluded, your account will be locked and you will not be able to reopen it. You will also be unable to create a new account.

As well as giving players the option to exclude themselves, Casinoland does have procedures in place to identify potential problem gambling. The Casinoland system is set up to report possible warning signs such as extended playing time, cancelled withdrawals and multiple failed deposits. If any of these behaviours are noticed, Casinoland may check in with the player to ensure they are not having problems.

Casinoland is also strict about ensuring that only adults are able to register and gamble real money on their site. As well as having to confirm your age when you sign up, age verification procedures are in place. This means you may have to provide documents (such as a passport or driving licence) to prove your age.

Security at Casinoland

Secure Sockets Layer, or SSL, is used to digitally encrypt all financial transactions at Casinoland. This ensures that your money is protected. Players’ funds are also kept apart from other Casinoland funds to minimise any risk.

You will be required to verify your identity after registering with Casinoland, and again if you make a particularly large withdrawal or use a different payment method. This may involve submitting multiple forms of identification (such as a passport or driving licence) to prove you are who you say you are and that your withdrawal is legitimate.

Casinoland Fairness and Legitimacy

The United Kingdom Gambling Commission, or UKGC, is one of the most highly regarded regulators in the business. One Click Ltd., the owner of Casinoland, is licensed with the UKGC, with the reference number 48756.

The Independent Betting Adjudication Service (IBAS) is approved by the UKGC as an Alternate Dispute Resolution Service (ADR). This means that if you have a dispute with Casinoland that cannot be resolved through Casinoland’s internal procedures, you have recourse to an independent arbitrator. You can contact IBAS at:

Independent Betting Adjudication Service,
PO Box 62639
London
EC3P 3AS
United Kingdom
Email: [email protected]

One Click Ltd. is also licensed with the Malta Gaming Authority (MGA) in its home country of Malta, under the reference. MGA/B2C/410/2017e. This range of licenses should assure you that this is a legitimate and regulated casino, and that independent avenues of complaint are open to you if you have any issues.

Casinoland FAQs

- How do I sign up to Casinoland?

You can register with Casinoland for free. Signing up is a simple process that merely requires you to choose a username and password before filling in some personal details. This includes confirming you are old enough to gamble legally. You then only have to agree to the terms and conditions before you are officially a member.

Details that may be required when you sign up include your name, date of birth and place of residence (you may be required to confirm this by providing documentation such as a driving licence or utility bill). You will also need to give valid contact details, including a phone number and email address.

Registering should only take a few minutes, but you may have to later verify your account to prove you are a legitimate player. This is especially true if you are making a particularly big withdrawal or using a payment method that you have not used before. Age verification may require you to provide two forms of photo identification, such as a passport and driving licence. You may periodically be asked to re-verify your age and identity.

If your details are completed incorrectly, it can cause delays in verification, or in making a deposit, so do be careful when filling in the form. You may need to answer questions about your personal details if you ever forget your username and need to contact the Customer Support Team to regain access to your account.

You should also remember that you can only have one account per person. You cannot make an account for someone else.

- Can I withdraw my welcome bonus at Casinoland?

You need to make a minimum $20 deposit to claim the welcome bonus and you will need to meet the 40x wagering requirement before it can be withdrawn.

If you make your first deposit with Skrill or Neteller, you will not be eligible for the welcome bonus (though you will be able to claim later bonuses). Players from some countries, including Bulgaria, Croatia, Hungary, India, Indonesia, Poland, Romania, Russia and Thailand, are not eligible for the first deposit bonus without a special exemption.

Real money deposits, otherwise known as your cash balance, can be withdrawn at any time without the restrictions on bonus withdrawals, but this may lead to you losing your bonus balance. You cannot withdraw whilst participating in a gaming session.

- Are there wagering requirements attached to my Casinoland bonus?

All Casinoland bonuses come with a 40x wagering requirement. This means that a NZ$50 bonus cannot be claimed until you have bet NZ$2,000. These wagering requirements are larger than at many other New Zealand casinos, but it is a generous welcome bonus.

Not every game can be used to meet a wagering requirement. Video slots can offer 100%, but classic slots can only offer 75% ,whilst table games such as blackjack and roulette, as well as the live casino and video poker, can provide no more than 5%. Some video slots are excluded from wagering requirements, so check the list on the Casinoland website.

- Can the Live Dealers at Casinoland speak good English?

The live dealers at Casinoland are all experts in their games and all are trained to provide the best possible service. This includes being able to clearly communicate in English.

- Can you play Starburst Slot by NetEnt at Casinoland?

Starburst is one of the most popular slots in the world, and Casinoland is a casino that focuses on having all the best slots. With that in mind, you probably won’t be surprised that you can play Starburst here, along with a whole range of other NetEnt titles and top games from other developers.

- What is the phone number for Casinoland?

New Zealand customers can call +44 1322 918432 or +64 4488 0376 for support. It may be quicker and easier to use the live chat feature on the website or to submit a help ticket.

- How do I login to Casinoland?

The login button is in the top right corner of the screen. It’s easy to spot, and all you need to do is enter your username and password in the box that it opens. If you’ve forgotten your password, just click the reset password button and enter either your username or e-mail. You will be sent a link to reset it. If you have forgotten your username, you will have to contact the Customer Support Team directly and answer some questions to prove your identity before you can login.

- How do I close my Casinoland Account?

Just contact the Customer Support Team at [email protected]. You could also go to the “Responsible Gambling” page, where exclusion options are available. As well as locking your account for a period of days or months, it is possible to make the exclusion permanent. If closing your account, you are entitled to withdraw your full balance regardless of the usual minimum and maximum withdrawal limits.

- Do you have to download software to play at Casinoland?

No, you don’t. All Casinoland games are available with Flash or other Instant Play software. This means they are available in your browser with no download required. Just sign in directly on the site and the games will be waiting for you in your browser. This makes things incredibly easy for mobile players, as well as for those on desktop.

- How can I withdraw my casino bonus at Casinoland?

You can only claim one bonus at a time. Once you have completed the 40x wagering requirements, you can withdraw your bonus winnings. In the case of the welcome bonus, you will also have to choose your bonus when you make your first deposit. If you withdraw your deposit before meeting your wagering requirements, you could lose your bonus balance. No deposit bonuses come with maximum withdrawal limits.

If you want to remove a bonus before you meet the wagering requirements, you can use the forfeit button under “My Account” or you can contact the Customer Support Team directly. All bonus requirements apply to winnings from free spins, which will be added to your bonus balance.

When withdrawing for the first time, you will need to provide details of your preferred payment method, such as debit card details.

- Is the Casinoland bonus legitimate?

Indeed it is. Casinoland is licensed by gambling commissions in both Malta and the UK. This means it has to follow strict regulations and there is a procedure to follow if you do have any complaints. As such, Casinoland has to uphold its bonuses and offers. Check the terms and conditions to ensure you meet the requirements to claim a bonus.

- Why can't I withdraw my Casinoland bonus winnings?

There are several reasons why you may be unable to withdraw your winnings. These include:

1. Your account may need to undergo additional verification.
2. Bonus winnings may be voided if you withdraw your deposit without meeting wagering requirements.
3. You have been playing games that do not contribute to wagering requirements.
4. The bonus has expired (both deposit and no deposit bonuses expire after 30 days).
2. Casinoland suspects you of irregular or abusive play.

Forms of irregular or abusive play include:

i) Violating the terms and conditions.
ii) Exceeding the maximum bet.
iii) Opening more than one account for the purpose of claiming extra bonuses.

- Can I keep the money I win on my Casinoland free spins bonus?

Winnings from free spins and other spin bonuses will automatically be added to your bonus balance and are subject to the terms and restrictions of these, including withdrawal conditions.

- Does Casinoland have an app?

There’s no need for an app with Casinoland’s use of modern technology and software. Casinoland’s games are all instant play, whether online or on mobile. Flash and HTML5 mean that they are optimised for your mobile devices, so you can access the games just by opening your browser.

- Do I have to download the Casinoland App to play on my mobile?

All of Casinoland’s games are available through Flash or HTML5 software, meaning that they’re available in your browser with no download necessary. You just have to open the page and sign in to play. This is true on both desktop and mobile.

- Can I play Casinoland on iPhone?

Casinoland has an excellent mobile casino that’s optimised for iOS as well as Android and Windows. If you want to play on your iPhone, you can be sure of a smooth and enjoyable experience. There’s no need to worry about the transition from one game to another.