Guts Casino Bonus, Free Spins, Bonus Codes & Live Chat Information.

Review

Introduction to Guts

Guts is an online casino and sportsbook that opened in 2013 after being developed by a team of experienced i-gaming professionals. It aims to be a modern and high-quality gaming destination and the fact that user reviews ranked it as one of the best casinos on the net in 2017 shows that it has been successful. It is run by MT SecureTrade Limited, a company that is registered and licensed in Malta, and it has a prestigious licence from the UK Gambling Commission. MT SecureTrade Limited is experienced in the world of online gaming and Guts has established partnerships with a large selection of other gaming industry giants.

You can tell from the moment you visit the Guts website that this is a stylish and modern casino. The layout is clear and easy to navigate, with plenty of information made easily accessible. Once you are there, you can follow links to read about the casino’s ethos, terms and conditions, FAQs and advice on responsible gambling in addition to choosing from the clearly labelled games. At the top and centre of the screen is the Guts logo, which is a red circle floating inside a red horseshoe, almost like a person raising their arms above their head in celebration. It is a simple icon but instantly recognisable, just like the casino as a whole.

The website has recently had a major overhaul but continues to provide a vast selection of slots and other games to satisfy a wide range of users. It is particularly known for its generous bonuses and super-fast payment times, and it promises that there are even more new features to come. Guts has definitely earned its reputation as an innovative, trustworthy and exciting casino, so it is no surprise that its popularity continues to rise.

Does Guts have NZ$?

Guts allows you to register an account with a range of currencies. These include the NZ dollar, euro, British pound, Norwegian krone, Swedish krona, and US, Canadian or Australian dollar.

Guts casino software

One way in which Guts ensures all users can find games they will enjoy is by using a wide range of software providers, including some of the most recognisable names in the business. This enables it to diversify the games it offers in addition to keeping up to date with all the latest technological developments. One advantage of this is that most Guts games are optimised for mobile, tablet and other devices in addition to your desktop, so you can take them with you wherever you go. It also means there are hundreds of slots available, so you are bound to find the game for you.

Some of Guts most notable software providers include:

- NetEnt is an award-winning Swedish provider that has been supplying the gaming market for over 20 years. It was a pioneer of using Java in online casinos and has now turned to HTML5. Even today, the company continues to expand as it develops new innovations for online games. You can find NetEnt software in more than 200 online casinos.

- Microgaming is another industry giant that will be instantly familiar to anyone with experience in the online gaming world. Indeed, the company claims that the software it developed in 1994 was the very first software for online casinos. Known for the largest progressive jackpot in the world and slots covering every theme imaginable, it is no wonder that Isle of Man-based Microgaming has such a strong worldwide presence.

- Betsoft’s 3D graphics and focus on mobile gaming has allowed it to make a real impact on the market since it was founded in 2008. You can play Betsoft games on a range of devices and still enjoy the same high quality you would on desktop. Betsoft won multiple awards in 2018 and continues to go from strength to strength.

- IGT (International Gaming Technology) is certainly a company with a worldwide reach. Since William ‘Si’ Redd first manufactured land-based slots machines in Nevada in the 1970s, it has been a pioneering force in the gaming market. This has continued into the modern world, where it still innovates with new technologies.

- Leander Gaming has offices all around the world, including the Bahamas, Miami and the UK, and has won multiple awards. Founded by three experienced gaming experts, its mix of innovative slots, well-chosen partnerships with various casinos and distributors and its development of the Leander Remote Gaming Server (LeGa) have enabled it to stand out from the crowd.

Guts slots

Guts’ portfolio of slots is pretty wide-ranging; however, if there is a game you love and you can’t find it there, it asks you to make contact so that it can try to bring it to the casino. It is this level of customer care that helps to make Guts such a popular destination for gamers. New slots are being added every month to join familiar titles such as Starburst and Gonzo’s Quest and ensure everyone can find something to play.

All Guts slots are available in free demo versions, so you can play before you have to risk your money. This gives you plenty of opportunities to familiarise yourself with a game and choose whether it is one you are willing to gamble on for real. You can travel across the world from Asia to Scandinavia, visit numerous historical periods and take on the mantle of various iconic characters, all in this one casino. There is definitely going to be something for you and the efficient labelling and search systems mean you can be sure you will find it.

Some of Guts’ most popular and recognisable slots include:

Sticky Bandits - This Quickspin game utilises an ever-popular wild west theme to create a slot that is nevertheless new and innovative. An exciting combination of free spins and bonuses mean that any wannabe cowboy is going to enjoy this 5x5 slot.

Book of Dead - It may look like Play’n GO has created just another Egyptian-themed slot not too different from the iconic Book of Ra; however, Book of Dead certainly has unique features to explain its popularity. These include the breathtaking quality of its graphics and the impressive size of its jackpot.

Volcano Riches - This is another exciting Quickspin slot, this time taking place on an idyllic Polynesian island ruled by Pele, the Hawaiian goddess of volcanos. The eruption of the volcano wild could bring the game’s thrilling rewards to life.

Hall of Gods - If you enjoy mega progressive jackpots, this NetEnt slot is undoubtedly high on your list. Take a trip to the land of the Vikings, where the Norse gods could help you to win some unbelievable awards.

Other progressive jackpots on offer at Guts include Mega Moolah from Microgaming, which has hit the headlines more than once for its record-breaking payouts.

Twin Spin Deluxe - This is another NetEnt slot, this time with a riot of colour and electronic music to add a modern twist to traditional fruit machine symbols. A sequel to the equally popular Twin Spin, it swaps the former’s 243 ways to win for a cluster pays feature that will soon see your rewards rising.

Holmes and the Stolen Stone - This game is just one example of Guts’ use of iconic media properties in its thrilling slots. Step into the shoes of Sherlock Holmes, the world’s greatest detective, and see whether you can find the incredibly valuable missing diamonds. Yggdrasil Gaming is a fairly new addition to the market but it is already known for its innovative and technologically advanced slots.

Guts mobile product & app

HTML5 software is on prominent display at Guts casino and means games are easily available without a download simply by opening your browser. This makes it much simpler to play on mobile and tablet in addition to desktop. The mobile site is as well-designed and easy to navigate as the desktop version and still has most of the features and games that made you fall in love with Guts in the first place.

Live casino at Guts

In addition to its vast range of slots and good selection of table games, Guts has a live casino. Here you can find various popular offerings such as blackjack, baccarat and roulette alongside some less common games such as casino hold’em. It also comes with its own bonuses and special offers, such as the daily $40 reward that is being featured in live roulette during March 2019.

Guts’ live casino is powered by software from Evolution Gaming, which is possibly the leading company to supply the world of live casinos. Evolution Gaming has won multiple awards for the quality of its live games, so you know this section of the Guts website is going to be as modern and stylish as can be. There is no need to download an app for the live casino - like the rest of the site, it is available directly in your browser.

Guts banking methods and payment options

As you would expect from a modern and customer friendly casino, Guts has all the most popular payment methods available. These include debit cards from the likes of Visa, e-wallets such as Neteller and Skrill, EcoPayz, Zimpler, Euteller, Sofort, PayPal and paysafecard.

You can use these methods for both deposits and withdrawals just by switching tabs at the top of the screen. Whilst Guts is known for its swift processing of withdrawal payments, payment speeds and potential fees may vary depending on the banking method you choose.

Guts withdrawal times

One thing that Guts is particularly famous for is the speed of its payments. It aims to process all your withdrawal requests within six hours, although different payment providers may not be so fast; for example, banks tend to be slower than e-wallets such as Skrill and Neteller. This is one area where Guts really stands out from the crowd.

Guts support    

Another way in which Guts stands out is in the excellent quality of its support, which is available 24/7 through a variety of channels. These include e-mail, live chat and traditional letter writing. The physical address of Guts’ Maltese headquarters is:

GIG Beach
Triq Id-Dragunara
St Julians
STJ 3148
Malta

You can email [email protected]. Guts also has an extensive FAQ section, so it is possible you may be able to find an answer to your query without having to contact the customer support team.

Guts welcome bonuses, bonus codes, free spins and other offers

Guts offers a generous 200 per cent welcome bonus with a maximum award of $100 and 100 free spins on one the casino’s current popular slots. At the time of writing, this is the NetEnt offering Vikings, which is based on the hit TV show. To claim the bonus, you need to both make a first deposit and enter the appropriate bonus code.

You need to make a minimum deposit of $20 to claim any bonus unless otherwise stated. The standard wagering requirement is 35 times, which must be met within seven days. The bonus payment that accompanies your first deposit is not available in all countries. Paysafecard, Skrill and Neteller deposits are also not eligible for any deposit-related bonus, including the welcome bonus.

Guts’ new site has reworked the format of its bonuses, with its previous bonus codes replaced with a new rewards section. This uses different cards to represent every bonus you are awarded. Clicking the card will enable you to claim the bonus.

Guts player loyalty programmes, VIP clubs, reloads and promotions

Guts has regular promotions that offer you more opportunities to win big. These have previously included Double Deal Monday, which enables you to collect 40 per cent of up to $40 when you enter the DOUBLE bonus code.

Another former promotion has been the Thursday Triple, which can win you some free spins. A deposit of between $20 and $49 offers 10 free spins a day, increasing to 20 free spins a day for a $50 deposit. This could give you a total of 30 or 60 free spins across the rest of the week.

For information on other promotions and offers currently available at Guts, you can visit the promotion section of the website. This will enable you to view the current promotions available and when they expire, along with various news articles. According to the Guts website, a new loyalty scheme to accompany its new look site could also be on the way.

There is no advertised VIP programme at Guts; however, there have been some VIP rewards available. These have traditionally come by invitation from the casino to players who play regularly and keep their stakes at least moderately high. The regular new promotions on offer at Guts ensure that everyone has plenty of extra opportunities to enjoy boosts to their account.

Guts responsible gambling

Guts employs a range of measures to encourage responsible gambling and protect vulnerable users. These include having strict age verification procedures to protect minors and making advice on responsible gambling easily available from the site homepage.

If you visit the responsible gambling page, you can take a self-assessment designed by Guts to identify potentially problematic behaviours. It asks you to answer questions about your gambling behaviour in the last year. If your answers cause any concern, further steps you can take are suggested. These include setting yourself limits on the amount of time you play, your deposits, the amount you are willing to wager, and the highest amount you are willing to lose.

The method for monitoring the amount of time you spend playing is called the reality check and can be activated either by going to the take a break option in your account settings or contacting the customer service team. Once your limit is set, you will receive a reminder whenever you go over the suggested time. This should stop you becoming too engrossed in your game and forgetting about the rest of the world.

Financial limits can be set by the day, week or month and can be adjusted at any time, either from the limits page of your account or by the customer service team. If you want to increase or even remove your financial limits, you will have to wait 24 hours and confirm this again. Guts makes sure you have plenty of opportunities to take control of your gaming.

If these methods are unsuccessful and you feel you need to take a complete break from the casino, you can choose to self-exclude; again, you can do this from the take a break page or by contacting the customer service team. A timeout can last for 24 hours, 7 days or 30 days. During this time, you will not be able to deposit or bet and Guts will not contact you about any new offers available on the site. At the end of the exclusion period, you will have to confirm that you want to reactivate your account before you can start playing again.

Security at Guts

All your interactions once you log in to Guts are protected by secure encryptions to maintain privacy. SSL encryption is the industry standard for guarding your financial data and it is no different at Guts. Guts also protects you by requiring identity, age or address verification at certain points when you use your account, such as when you make withdrawals. This could mean you need to provide a combination of documents, such as your passport, driving licence, or a utility bill or bank statement from the last three months. If you have to submit these documents, they will be securely stored so that they can only be viewed by senior personnel.

Guts fairness and legitimacy

The first thing you want to know when checking out an online casino is whether you can trust it. The best way to do that is to look at its licences. MT SecureTrade Limited, the company that operates Guts, is registered in Malta and has been licensed by the Malta Gaming Authority since 2018. Its licence number is MGA/CRP/257/2014. This means Guts must uphold the regulations enforced by the Malta Gaming Authority. Should you have any problems, the authority will want to know about it.

In addition, MT SecureTrade is regulated by the UK Gambling Commission. Its licence number is 039575. In the gaming world, the UK Gambling Commission is one of the most highly regarded regulators, so a UK Gambling Commission licence is a sure sign that a company can be trusted. MT SecureTrade has been licensed by the UK Gambling Commission since 2015.

This combination of licences is a guarantee for you that Guts is a legitimate casino following strict rules and you can trust it with your money. It is unlikely that you will have any issues with Guts; however, if you do, there are independent regulators available to help resolve your complaints.

Guts FAQs

- How do I sign up to Guts?

The green 'create an account' button to the top right of the screen is the largest button on the menu. Clicking it will take you to the sign-up form, where all you need to do is fill in a few details about yourself. You will need to create a username and password, provide your contact details and confirm that you are legally old enough to gamble. Once you have registered, Guts will send you an email to verify your email address and you will be ready to play.

You may need to provide extra verification at various points when using Guts, such as when making a withdrawal. This may require the use of identity documents such as a passport or driving licence.

- Can I withdraw my welcome bonus at Guts?

To claim any Guts reward, including the welcome bonus, you must visit the rewards section. Here, you will find a card for the welcome offer that you can select. You must make a minimum $10 deposit and meet wagering requirements - generally 35 times - before withdrawing the bonus. If you withdraw your deposit before the wagering requirements are reached, the bonus will be forfeited.

Free spins bonuses must be claimed within 24 hours and played within 72 hours. Any free spins awarded as a deposit bonus require the deposit to be wagered once, with no other wagering requirements for free spins. Winnings from free spins will automatically be credited to your real money account, where you can withdraw or bet them under the normal terms and conditions.

- Are there wagering requirements attached to my Guts bonus?

You cannot withdraw any bonus reward until you have met the Guts wagering requirements. This is 35 times as standard, although some bonuses may vary. A 35 times wagering requirement means that if you want to claim a $10 wager from a $10 deposit, you will first need to wager $350, which is 35 lots of $10. If you do not meet these requirements within a week of the bonus being awarded, your award will be forfeited. Withdrawing your deposit without meeting the requirements will also forfeit the bonus.

Not all games contribute equally to the wagering requirements:

- Slots and other games contribute 100 per cent.
- All games under the classic slots tab contribute 75 per cent.
- Blood Suckers, Kings of Chicago and 1429 Uncharted Seas contribute 50 per cent.
- All live dealer roulette and blackjack games contribute 10 per cent.
- All live dealer baccarat and casino hold’em games contribute five per cent.
- All table games and video pokers do not contribute.

- Can the live dealers at Guts speak good English?

Guts is well known for its ability to communicate clearly with its users. This includes ensuring expert live dealers can be understood by players for the best live casino experience.

- Can you play Starburst slot by NetEnt at Guts?

When you join a casino, you want to know that your favourite game will be available; for many people, this is Starburst by NetEnt. One of the most popular slots in the world, this game has used colourful gemstones and exciting bonuses to capture countless players. Luckily, it is one of the many slots offered by Guts, so you know you are going to be able to have fun in this casino before you start.

- How do I log in to Guts?

It is easy to log in to Guts. The black and white login button is right next to the create an account button to the top right of the screen. Just click and fill in your username and password and you will be playing before you know it. The login screen will also appear automatically if you try to visit a game’s page whilst unlogged.

If you have forgotten your password, all you need to do is follow the appropriate link on the login screen. If you enter your email address, an email will be sent with further instructions on recovering your password.

For a forgotten username, contact the customer support team by either e-mailing [email protected] or through the live chat facility and you will soon be up and running again. The same applies if you have forgotten your registered email.

- How do I close my Guts account?

If you want to close your Guts account, you can again contact the customer service team via the live chat or by emailing [email protected]. If you have self-excluded, your account will remain locked until you confirm that you want it reactivated, although it will still exist.

- Do you have to download software to play at Guts?

There is no need to download software - like many modern casinos, Guts has put a lot of effort into making its games accessible. This includes instant play options that are available directly in your browser, whether you are playing on desktop or mobile. As long as you are logged in and have an internet connection, you should be able to play without worrying about filling up your hard drive.

- How can I withdraw my casino bonus at Guts?

If you go to the account section of the site, which is accessible on mobile through the ‘more’ menu, you will find tabs for both deposits and withdrawals. Bonus withdrawals can only be made if the wagering requirements have been met.

- Is the Guts bonus legitimate?

Guts is licensed by both the Malta Gaming Authority and the UK Gambling Commission. This means it is strictly regulated and all its offers must be legitimate to comply with those regulations. You can be sure that all bonuses from Guts, including the welcome bonus, are real and could be heading straight for your wallet.

- Why can't I withdraw my Guts bonus winnings?

There are several factors that may affect your ability to withdraw any bonus winnings:

1. If you withdraw your deposit before wagering requirements are met, your bonus winnings will be forfeited.
2. You have failed to meet your wagering requirements within seven days of the bonus being credited.
3. Your bonus account has dropped to $0.10 or below, at which point the bonus winnings will be forfeited.
4. You are found to have created multiple accounts for the purpose of claiming extra bonuses.
5. You are found to have allowed someone else to access your account and place bets whilst a bonus is active.
6. You are found to have violated the terms and conditions.

If you are having problems withdrawing your bonus and you don’t know why, contact the customer service team by either emailing [email protected] or through the live chat feature.

- Can I keep the money I win on my Guts free spins bonus?

If you win money whilst playing free spins at Guts, this money will immediately be transferred to your real money balance. There are not any wagering requirements, so it will be credited and available almost straight away. You could withdraw it, or you could spend it on another game. Once it is in your real money balance, the usual terms and conditions apply.

- Does Guts have an app?

There is no app, but you don’t need one when Guts uses the most modern software to make its games available directly in your browser on whatever device you use to play. There are no downloads to worry about - the casino is right there waiting for you.

- Do I have to download the Guts app to play on my mobile?

Guts uses modern HTML5 software to run its games. This means they can be played with no download regardless of the device you choose to use. You can open your browser on your smartphone or tablet and the game will be there in just the same way that it would be on desktop.

- Can I play Guts on iPhone?

Guts is available on a range of devices and operating systems, including the iPhone. The HTML5 software means games will run smoothly and without issues in your browser regardless of your method of play.