Review

NYSpins Casino Review

NYSpins Casino opened its doors in 2016 and offers a unique New York experience for casino players around the world. Its operator, SuprPlay Limited, and owner SuprNation have acquired multiple gambling licenses, providing the casino with the necessary safety and trust factors it needs to thrive in a competitive online casino environment.

NYSpins broke away from the traditional promotion model and has managed to provide a unique loyalty program for its growing community of players. Features like this will help its claim to become one of the best slot casinos in Canada. We will be reviewing the loyalty-based Marketplace feature, along with all the games, banking options, customer support channels, and everything else in between.

At the end of this review, you’ll be able to make an informed decision on whether NYSpins Casino is the right site for you.

Negatives

Here are some of the negative things we noticed while reviewing NYSpins Casino. We believe it's useful to highlight areas that need improvement, no matter how big or small they may be.

• No phone support to contact customer service
• Fees on some depositing methods
• Some popular payment options missing

Slot Selection

NYSpins Casino is based on Manhattan's iconic skyline, which is known for its endless entertainment. Fittingly, NYSpins offers hundreds of online games, meaning there is endless entertainment available to enjoy here as well.

NYSpins is a slots casino first and foremost. The lobby menu indicates this point perfectly, with links to Megaways slots, Ancient Egyptian themes, classic games, and high volatility slots. A big plus here is that there will be plenty of new releases throughout the year, which means a fresh casino lobby that never gets boring.

Below are some of the big-name providers currently working with NYSpins. As you can see, it’s an excellent line-up and one that delivers a premium NYSpins slots experience packed full of features and themes to please all types of slot players.

• Play’n GO
• Thunderkick
• Quickspin
• Microgaming
• Yggdrasil
• NextGen Gaming
• NYX Gaming
• Betsoft

Site Design

The NYSpins Casino lobby concentrates on slots, and you can start your search right off the homepage. The NYSpins team does a great job in recommending and leading you to all the best slot games. You’ve got a detailed lobby menu with tabs taking you to Top Picks, New Games, Jackpots, Megaways, and Classic slots, plus many more options.

A quick view of the Top Picks section shows that you can play some of the best slots ever created. Starburst, Mega Moolah, Rich Wilde and the Book of Dead are included, and the list goes on. Brand-new games from the software providers listed above help keep the New Games section updated with new slot experiences.

However, there is no dedicated filter feature, so you can’t pick out specific features or games from individual studios. But the in-depth lobby menu does a good job in making up for that.

The NYSpins mobile experience is perfect for the busy player. It’s a browser-based platform that performs well across smartphones and tablets. Simply enter the NYSpins URL and log in to play games, fund your account, and claim slot bonuses.

Quick game loading times and a lobby that packs in hundreds of slots are exactly what you want from the NYSpins mobile experience.

Bonuses

The NYSpins promotions page displays the welcome package and, on occasion, any ongoing network campaigns. The popular Drops & Wins from Pragmatic Play is a good example of this.

The Marketplace

The “Marketplace” setup is really creative and provides an entertaining way to reward ongoing loyalty. But bonuses are only worth claiming if the terms are fair. Thankfully, NYSpins bonuses do tend to lean towards the friendly side of things. Wagering requirements are based on deposit and bonus amounts, but the amount is fair enough at around the 30x mark. Plus, minimum deposit limits and maximum bet limits allow most players to get involved.

NY Spins Bonus Codes

Lastly, there are rarely ever any NYSpins casino bonus codes required to claim these offers, but as always, we recommend signing up for any mailshot to keep up to date with all things bonuses at NYSpins. There are social media profiles, but these are not updated regularly.

NYSpins No Deposit Bonus

NYSpins Casino tends not to offer the sought-after no deposit bonus. But we will inform you immediately if this bonus situation changes. The newsletter is also a great way to keep up to date on all the promotional news at NYSpins Casino.

Loyalty Scheme

The Marketplace is based on popular locations around New York, such as Manhattan, the Empire State Building, 40 Wall Street, Brooklyn, and the top spot, the Statue of Liberty. Earn points by wagering on games, and you’ll then start ticking off these locations to claim bonuses.

• Many loyalty levels and NY locations to play through and unlock.
• NYSpins free spins, deposit bonuses, and cash/bonus prizes are available.
• Various terms and conditions are connected to the bonuses.
• Intuitive layout with a running point total always in view.

Banking at NYSpins Casino

NYSpins Casino ensures that Canadian members have access to the most popular and reliable payment methods for making deposits and withdrawing their winnings.

Deposit methods

All Canadian NYSpins members have easy access to local payment options. You can use e-wallets, prepaid cards, and traditional bank cards, with a full list available on the payment information page. You may find some small fees when using particular methods, but the plus side is that you get instant transactions and friendly limits.

Withdrawal methods

NYSpins is open to a select few of the popular Canadian methods. Visa and MasterCard are the obvious choices, but you don’t get the same list of options from the depositing side of things. We recommend checking the payment information page for the latest options and all the minimum and maximum limits available for each withdrawal method.

Withdrawal times

NYSpins Casino intends to process all withdrawals within four working days. Your choice of withdrawal method will greatly affect the time it takes, though. Some e-wallet withdrawals are instant, and some can be made within 24 hours. Thankfully, there are no fees included here, so you should retrieve all your winnings as well.

Ease of use when banking at NYSpins Casino

NYSpins provides a simple banking system with friendly limits and processing times. The possibility of fees when depositing does leave us a little disappointed, though. Banking fees at casinos should not really be a talking point anymore as casinos are more than capable of absorbing those costs for the sake of quality customer service.

Responsible Gambling

The NYSpins Casino team has taken all necessary steps to ensure its casino players have access to the latest responsible gambling tools.

Time limits

You can set a time limit for each of your NYSpins Casino sessions. This tool lets you control your wagering as the casino will notify you and log you out when you reach that specific time limit you have set.

Reality checks

NYSpins Casino has a handy reality check tool that keeps you informed of your online casino activity. Reminders display how much time you've spent and how much money you have wagered and won during a single session. You can then decide to stop or continue playing.

Auditing and testing

NYSpins Casino does not display any clear links to game auditors. However, the process of acquiring gaming licenses includes the ability to show that all casino games are fair and random.

All the game providers linked to NYSpins also run regular tests on their games, so it’s fair to say that this casino operates fairly on rules and payouts. Still, we think that it should be stated clearly on the homepage.

Customer Support

Customer support at NYSpins Casino is only active once you sign up and become an official member. Live chat and an email address are both available. However, we found the live chat to be offline at times, so keep this in mind when playing within the borders of Canada.

You can expect quick response times from the team, and you’ll rarely ever come away without the answer or solution you want. The FAQ section is non-existent, though. So, you will need to contact the team to get things like account or bonus questions answered.

Is NYSpins Casino Legit?

We are fully aware of the importance of playing at legitimate online casinos, so we have done all our usual checks on the NYSpins site, and the results were promising.

Licensing

Various licenses have been acquired by the team behind the NYSpins Casino. These include those from the UK, Malta, Sweden, and the Isle of Man.

Casino Owner

SuprNation is the owner of NYSpins Casino and runs the business from its Malta headquarters. SuprPlay Limited is the operator that sits under the SuprNation gaming group.

Other Well-Known Casinos from SuprNation

SuprNation has a small portfolio of online casinos, including Voodoo Dreams Casino and Duelz Casino.

Game Testing

The official testing authority of the games at NYSpins Casino is not clearly listed. However, the fact that this operator holds several licenses tells us that the games are fair and random.

Are the RTPs Of Individual Games Easy to Find?

NYSpins Casino does not specifically list the RTP rates of all games, so you’ll need to locate each RTP separately. You can do this by checking the rules when you launch each game. Scroll or click to the last page, and you should find the RTP. If not, there may be a “?” button in the corner of the game screen that details all the technical details, including the RTP.

What Security Measures Are in Place to Keep Players Safe?

NYSpins has several security measures in place for its players, some of which are in view and others are not. Here is a list of those top safety features:

• Multiple licenses from top-rated gaming authorities.
• Fully encrypted SSL certificate from Thawte to help protect data transactions.
• Various responsible gambling tools to help keep control of your gaming.

What Do Players Have to Say About NYSpins Casino?

The big highlight for many players is the unique theme and the Marketplace loyalty program. It’s an engaging promotion that breaks from the norm, which is always welcome. The clean casino design and impressive game line-up are other factors that players seem to appreciate.

Some popular Canadian payment options are missing from the NYSpins cashier, which leaves some players considering opening a new payment method or finding another casino. Plus, one or two players mentioned the issue of receiving too many emails and messages.