PlayGrand CA Casino Review - Mobile, Live Casino, Game Selection & Banking

Review

Introduction

Playgrand Casino was established in 2013 and is owned by Cadell Limited N.V. It is a playground for a number of big name software platforms including the likes of Nolimit City, Big Time Gaming and Relax Gaming.

Playgrand, which is managed by White Hat Gaming, which also runs highly-rated sites that you might want to explore. So, if you're a fan of Playgrand, you might want to check out our Skol Casino review and our Playzee Casino review.

The site offers an excellent selection of slots, along with video poker and other table games. These are available for instant play using a flash browser and no download is required. Want to know more? Then, keep reading our Playgrand Casino review:

Software

Playgrand is made up of offerings from a whole host of software providers, including the big names mentioned previously and others such as ELK Studios, Play'n GO, Pragmatic Play and Blueprint Gaming.

These makes for an outstanding choice of slots and gaming options. There should certainly be no chance of you not being able to find a game you want to play, whether you prefer classic slots, video versions or exciting live table games.

Slots at Playgrand Online Casino

Playgrand Casino offers an impressive game selection from some of the biggest software providers in the business. The interface is user-friendly, and the categorisation helps you find the games you want to play as quickly and easily as possible, while the slots can be accessed at the click of a single button.

The choice of slots available means it shouldn’t be hard to find something that you want to play and the site features some of the most popular games around, including such firm favourites as Dead or Alive, Tombstone RIP and Legacy of Egypt.

Video Poker

There is also a good choice of video poker games including Joker Wild 1 Hand, Jacks or Better 50 Hands and Deuces Wild 100 Hands. Playgrand also features more than 15 different table games, including blackjack and roulette, along with other fun and scratch, ball and virtual games.

Mobile product & app

You can play games on the go quickly and easily here. The Playgrand login process, game selection, banking services and customer support are all the same as they are on the desktop site - just optimised for a smaller screen.

Playgrand Live Casino

There is a live dealer option at Playgrand powered by Evolution Gaming and NetEnt, meaning that you can enjoy real-time action playing the likes of lottery games, baccarat, blackjack and roulette.

Current options include:

• Dream Catcher

• Live Roulette from Evolution Gaming

• Blackjack Live

• Baccarat Live

• Live Caribbean Stud Poker

• Three Card Poker

• Casino Hold ‘Em

Banking

Playgrand accepts a reasonable selection of deposit methods including Visa, Visa Electron, Maestro, MasterCard, Paysafe Card, Neteller, Skrill and bank wire.

Withdrawal methods, meanwhile, include bank wire transfer, Neteller, Visa, Visa Electron and Skrill.

Playgrand Casino Withdrawal Times

As is the case with other online casinos, the withdrawal times at Playgrand depend on the withdrawal method you choose. EWallets offer the fastest withdrawal times of between 24 and 48 hours, while credit or debit card withdrawals can take between two and five days.

Bank transfers typically take between three and five days and there is a pending time of between 48 and 72 hours. There is not the option to request a cheque when you decide to withdraw some funds and there is a withdrawal limit of approximately £7,000 a week.

Support

A live chat option does make contacting the customer services team at Playgrand quick and easy and this is available all-day, every day.

Another option is to contact the customer services team using email at [email protected], and there is also an easy-to-understand FAQ section where the answers to the most commonly asked questions can be found.

Responsible gambling

Playgrand Casino takes its responsible gambling obligations seriously and is committed to preventing issues from arising and helping to tackle issues should they arise. There is a comprehensive armoury of player protection tools, making it easy for you to manage your own gambling with the help of the Playgrand team. Options available include:

Spending Limits

Deposit limits are available; these have been proven to reduce gambling issues by allowing you to decide how much you want to spend before you actually start playing. You can set your deposit limit when you register for an account if you wish and you can also amend this at any time if you decide your limit should go up or down.

Your deposit limits can be set to apply daily, weekly or monthly. If you choose to increase your deposit, it will take 24 hours to be applied to your account and you will have to confirm that you want the increase. Decreases, however, can be applied immediately.

Time Reminders

Game time reminders to help you keep track of the amount of time you have been logged into Playgrand. You can choose the interval at which the reminders pop-up so you know exactly how long you've been playing.

Account Closure and Self-Exclusion

Account closure is simple at Playgrand, meaning that you can stop using the casino whenever you want. All you have to do to close your account is contact the customer services team.

If you close your account in the standard way, it is possible to reopen it in the future if you choose to by contact customer services once again. A time-out or take a break facility allows you to temporarily exclude yourself. This exclusion can apply for anything from a day to six weeks. Once you have chosen how long your time-out should last you will not be allowed to log back into Playgrand until the period has passed.

You may also choose a self-exclusion option and, at your request, we will prevent you from using the Playgrand Casino for between six months and five years. Playgrand will also attempt to prevent you from opening other accounts.

The casino also offers easy access to your account history as it is widely accepted in the industry that allowing you to fully understand how much money you are spending, as well as assessing what you are playing, can help you reflect on what you are doing and ensure that you are enjoying your playing experience without problems developing.

Security

Playgrand security is of the standard that you would expect from a modern online casino. SSL encryption is used to protect your data, meaning that you can feel confident that your personal details and financial information is not being put at any unnecessary risk.

Fairness and legitimacy

The Playgrand Casino brand is a managed by the White Hat Gaming Limited company on behalf of Caddell Limited N.V. This is regulated for customers in Britain by the UK Gambling Commission (UKGC) with the licence number 000-038720--319481-008. White Hat Gaming Limited, meanwhile is Malta registered and is regulated and licensed by the Malta Gaming Authority, offering confidence to people in other countries not covered by the UKGC jurisdiction.

These licenses and regulations should demonstrate the legitimacy and fairness of the Playgrand Casino, as should the fact that the checks and auditing you would expect takes place regularly to ensure that high standards of fair play are always maintained.

Welcome Bonus

There is a Playgrand Casino welcome bonus available. See above for details.

Playgrand No Deposit Bonus

If you are looking for a Playgrand Casino no deposit bonus, they are not often available.

Playgrand Casino Bonus Codes

There are regular offers available at Playgrand but these do not require that you enter specific bonus, voucher or promo codes.