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Sun Play Casino - Mobile, Live Casino, Banking & Bonuses

Review

85%
  • The Sun newspaper’s online casino site
  • Reliable Nektan platform
  • Lots of promos
  • Some exclusive games
  • Wide range of favourite titles
  • Fully Licenced by UK Gambling Commission
  • Bonus Terms & Conditions Apply

Sun Play Casino

Up to £500 Bonus + 100 Bonus Spins

Visit Casino Full Ts&Cs apply. 18+. New Customers only, First 3 deposits only, Min dep £10, Max bonus £500 & 100 spins on Starburst, Selected slots only, 4x Conversion, 40x wagering. 1st deposit - 100% match up to £100 in bonus funds & 10 spins on Starburst. 2nd deposit - 100% match bonus up to £150 in bonus funds & 25 spins on Starburst. 3rd deposit - 50% match bonus up to £250 in bonus funds & 65 spins on Starburst.

Introduction

Do you ever get a strange feeling when you go to a new online casino? A feeling that you've been there before? Well you're not wrong, because there are now so many online casinos running on the Nektan platform but badged up under various different brands, you're bound to feel you've played before.

Sun Play looks very similar to other casinos run by Nektan, such as Plush casino, but the branding is slightly different in this case because it's linked to The Sun newspaper. There are also a few differences in the promotions on offer and we’ll run through those later. As a company, Nektan is based in Gibraltar and has business interests internationally. The company listed in London in 2014.

Basically, if you like the Nektan platform, you’re going to like Sun Play. Nektan holds the licence from the Gambling Commission and is in good standing with them. Sun Play features games from a multitude of gaming providers, so there is a really good choice. However, most of the bonuses have conditions on which games you can play with the bonus.

Sun Play casino is only available to UK players.

Software

Sun Play Casino has games from Big Time Gaming, Aristocrat, Blueprint, Core Gaming, Elk Gaming, Foxium, IGT, Iron Dog, IWG, Lightning Box, Merkur, Microgaming, Nektan (of course!), NetEnt, Nextgen, Realistic, Red Tiger and Scientific. And as mentioned, the customer services and platform for the site are run by Nektan.

Slots

If it ain’t got a pun it ain’t The Sun! So you won’t be surprised to hear that there’s an exclusive Sun title called - of course - “Reel All About It”, produced by who else but Nektan. In the Categories list on the left of the lobby there’s a “Sun Play” category.

This is different from other sites - there’s Keepy Uppy, Psychic Swipe and Beach Blast all of which are “skill games”. Shamrock ‘n’ Roll, Big 5 Safari, Plucky Pirates, Gunsligners Gold and Mayan Marvels all feature too. However, there are no table games or live dealer games, probably because, as a newspaper, The Sun doesn’t want to get into that sector.

Mobile product & app

The casino can be accessed on Apple and Android devices, and has been built to provide a great gaming experience on these devices. There’s no app that you need to access or download.

Live Casino

Sun Play doesn’t have a live casino (or in fact any casino table games).

Banking

You can deposit funds via Visa, Mastercard, Maestro, Paypal, Trustly and others. Alternatively, you can use the e-wallet providers, such as the Paysafe card, Skrill or Neteller. How much you can deposit can vary depending on the method you’re using.

You can use Boku to make a deposit via mobile phone. However there is a fee of 15%. That means that if you were to deposit £30, £4.50 would be deducted from the amount you deposited.

Other deposit methods aren’t subject to charges. The minimum deposit for Boku is also higher, at £15. For the other payment methods it's £10.

Withdrawal times

The minimum withdrawal is £20 and the maximum is £2,000. You can have one withdrawal in each 24 hour period. The processing time when you select a withdrawal can be up to 72 hours. And once the withdrawal has been processed, it goes to the credit or debit card provider and they may take another 3 to 5 working days to get the funds onto your account.

Support

Sun Play Casino customer assistance is available from 8am to midnight - there’s a red “Live Help” button in the bottom right of the screen. . They promise to reply to email within 24 hours. The email address is thesunplay.support@nektan.com. Telephone help is available on 020 3651 4653. The support section of the site gives information on how to open an account, make deposits and so on.

Responsible gambling

Sun Play casino uses the Independent Betting Adjudication Serviced (IBAS), to arbitrate if the casino and a player are in dispute that they can’t settle. The casino also has links to BeGambleAware, Gamcare and GambleAware. Information and advice for those who are worried about their gambling is easy to find and comprehensive.

You can phone the customer team to take a time out, put deposit limits on your account, discuss your gambling, place a reality check alert or self-exclude temporarily or permanently. So Sun Play gets a good score for responsible gaming.

Security

No one can see your password, not even the customer help team. The casino states that they use the strictest processes available to ensure that your details are stored securely and that they follow best practice. They also state that their data storage and privacy policies meet UK and EU standards. Customer funds are held separately and if the company (presumably Nektan) goes bust, you should get your money back.

The Gambling Commission rates this as a medium level of protection which is better than other sites out there. They use SSL security encryption to keep your personal and transaction data safe. The privacy policy states that your details may be stored on data servers outside the EU or UK and that Nektan will hold your data for 6 years after you close your account. This possibly contravenes the new data protection law, so Nektan needs to update its privacy policy.

Sun Play casino fairness and legitimacy

All the cash and slot games use a random number generator to ensure genuine “luck” - that is, random results. Nektan monitors this but it also holds test certificates, from the international testing company, NMI, which is recognised as an independent tester.

Welcome bonus

Sun Play Casino has a welcome package of up to £400 and 150 spins on Starburst. The welcome offer stretches over three deposits.

The first time you deposit you get a 100% match up to a limit of £100 of bonus funds. You also get 50 spins on Starburst.

The second deposit nets you a 100% match up to £100 in bonus funds and another 50 spins on Starburst.

The third deposit gets you a 50% match up to £200 in bonus funds and another 50 goes on Starburst.

To get the Welcome bonus you need to put in at least £10 each time. As soon as you deposit at least £10 you'll get the 50 x 10p spins on Starburst. The spins are valid for 7 days from the point you get them added to your account. The wagering requirement is 30 x the total of the bonus and the deposit. You can only use bets on real money games to go towards the wagering requirement.

There's a longish rollcall of games that you can't use your bonus funds on. These include a lot of favorite titles such as South Park, Guns ‘n’ and Roses, Divine Fortune, Psycho, Jimi Hendrix and Dracula. However, this is pretty standard on Nektan platforms.

No deposit bonus

Sun Play casino doesn't offer a no deposit bonus.

Free spins bonus

You get 150 free spins on Starburst as part of the Welcome offer. The free spins bonuses are often time limited and they change frequently - for example “free spin frenzy” on Cleopatra. If you put in £20 you'll get 40 bonus spins; put in £40 to get 100 bonus spins.

Bonus codes, vouchers and promo codes

Sun Play does have affiliates, so some customers may receive bonus codes and vouchers.

Existing customer bonuses, loyalty programmes and reloads

It has to be said, that these will all be familiar to anyone playing the Nektan platform sites such as Plush Casino. Booster Bonus 10 for example. That's a 10% match on any money up to £200, with - a minimum of £10. A similar Booster Bonus 25 offers a 25% match up to £100 but with similar terms and conditions. The minimum deposit is still just £10 for this promotion. Top of the promotions is a 50% match up to £100 - but this is a “today only” promo so you have to be on your toes to catch it.

There are the usual T and Cs but the minimum deposit is just £10. Other promotions include Winning Wednesday, which gives a 15% win boost. This carries a deposit rule of £25; the maximum total reward in the event of a win is £50. As usual there is a very long list of games that are out of bounds for bonus fund play.

There’s also a holiday in Miami for the highest staking players. Question: if every Nektan site offers this, Miami must be full of slots players from the UK, no? Anyway, there are cash prizes for the top 20 players and free spins for the next 80. There's a leaderboard to find out who’s currently winning the race.

Sun Play casino FAQs

- How do I sign up to Sun Play casino?

Click the red “Register” button in the top right hand corner and complete your details. You’ll need to pick a security question and enter the answer.

- What is the contact number for Sun Play casino?

Telephone support is available on 020 3651 4653.

- How do I login to Sun Play casino?

Click on the red “Login” button at the top of the screen and enter your details.

- How do I close my Sun Play casino account?

You will need to contact Customer Support.

- Is Sun Play casino? a rip off / fraud?

No, it is regulated by the UK Gambling Commission.

- Do you have to download software to play at Sun Play casino?

 No, you can play immediately on a PC, tablet, phone or other device.

- How can I withdraw my casino bonus at Sun Play casino?

 You can only withdraw your bonus once you have satisfied the playthrough wagering requirements attached to the bonus.

- Is the Sun Play casino bonus legitimate?

 Yes, the bonus is legitimate although there are terms and conditions attached.

- Are there wagering requirements attached to Sun Play casino bonus?

 Yes, every bonus has wagering requirements, explained in the terms and conditions attached to the bonus.

- Why can't I withdraw my Sun Play casino bonus winnings?

This is probably because you have not yet satisfied the wagering requirements. Also, you are only allowed one withdrawal in each 24 hour period.

- Can I keep the money I win on my Sun Play casino free spins bonus?

Yes, but there are limits and wagering requirements will apply.

- Does Sun Play casino have an app?

No, it doesn't have a specific app. Just access the site from your phone.

- Is there a bonus specifically for mobile players at Sun Play casino?

No.

Does Sun Play casino mobile casino accept PayPal?

Yes, it accepts PayPal.

- Can I pay Sun Play casino Casino with my phone credit?

Yes, you can use Boku but be aware that it attracts a 15% surcharge and that the minimum deposit is £15. Also, you can only deposit £30 a day using this method. Sun Play Casino only accepts Boku from users of EE, three and O2. Vodafone and Virgin won't work.

- Do I have to download the Sun Play casino app to play on my mobile?

No, you can simply access the site as you would any other web page.

- Can I play Sun Play casino on a Windows Phone?

 Yes, if you can Access web pages on your phone you will be able to access the site.

- Can I play Sun Play casino on iPhone?

Yes.

- Does Sun Play casino have mobile casino tournaments?

No, Sun Play doesn’t have this.

- Does Sun Play casino allow top up by text/SMS?

Not specifically. You would have to use the Boku mobile phone payment app to do this.

 

Casino Information

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Welcome Bonus Breakdown

Below you can see how we rate each individual area of the Casino, so you can see if the things most important to you measure up.

Games Available At This Casino

Below you can see a selection of games that are available at this Casino – simply click on the icons below to play the games for free – this will give you a really good idea of what to expect if you choose to start playing for real money.

Casino Ratings Breakdown

Below you can see how we rate each individual area of the Casino, so you can see if the things most important to you measure up.

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