Virgin Games Review - Mobile, Live Casino, Banking & Bonuses

Review

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Virgin Games Review

Virgin Games was launched in 2004 as Virgin Casino and, when it was taken over by Gamesys in 2013, rebranded to its current name. Under new ownership, the site launched a wider range of games with a whole new perspective on online casino gaming. In our Virgin Games review, we'll be looking at what this online casino offers slots fans in terms of games, bonuses, customer service and all of the other important aspects that can make or break your gaming experience.

Game Selection

At Virgin Games, you’ll find a wide range of online slots from the best developers. Each company has a distinct approach to online games design, so you’ll be able to experience all sorts of formats, art styles, themes and features. This is great for players who like to explore their online slots options, and opens up plenty of more great gaming opportunities. These are the designers that you’ll find at Virgin Games, along with some of our recommendations for games you should try:

• GameSys: Breakfast at Tiffanys, Tiki Totems, Secrets of the Phoenix, Diamond Bonanza
• NetEnt: South Park, Dracula, Reel Rush, When Pigs Fly, Guns n Roses
• IGT: Kitty Glitter, Cleopatra, Cluedo, DaVinci Diamonds, Pixies of the Forest, Family Guy
• WMS: Zeus, Ruby Slippers, Super Monopoly Money, Raging Rhino, Amazon Queen

Virgin Games Progressive Jackpots

There are plenty of generous progressive jackpots available at Virgin Games. Each one offers up life-changing prizes, as the prize pools grow with every passing second. This is because every wager that every player makes contributes to the jackpot prize, ensuring that the jackpots are always worth huge amounts of money.

Virgin Games User Experience

Virgin Games offers a classic online gaming experience, with a clean and sleek look that makes it easy for players to find exactly what they’re looking for. You can easily navigate between all of Virgin’s various products, such as poker, bingo and instant wins and exclusive titles. Our only gripe is that the online slots catalogue does not feature a search function, but it is simple enough to browse the selection to find the game that you want to play.

Customer Service

You can get in touch with customer support at Virgin Games at via email at [email protected] or by phone at 0800 083 1833. Customer service agents aim to answer your calls within seconds and your emails within a couple of hours, so you’re never left waiting too long.

For more immediate assistance, you can chat live with customer support agents online. There is also an in-depth FAQ that allows you to troubleshoot any issues on your own.

Virgin Games also offers up a wide range of responsible gambling tools to help keep players from overspending. These are just some of the services available:

• Deposit Limits: you can set daily, weekly or monthly limits on how much you deposit
• Account Cool Off: you can choose to take a break from the site from between 24 hours and 6 weeks
• Self-Exclusion: you can close your account for a period of 6 months to 5 years
• Person-to-Person Chat: The customer service agents at Virgin Games are trained to be aware of gambling problems, so you can speak with them about any concerns you have about your habits.

Mobile Optimisation

Virgin Games is a mobile-optimised site that players can access from their tablets and smartphones. The games are browser-based, so you don’t have to download any software and receive instant access to your favourite slots, bingo, poker and table games. The mobile version of Virgin Games is cross-platform compatible so it will run on iOS, Android and Windows devices of any kind.