Wink Slots Review - Mobile, Live Casino, Banking & Bonuses

Review

You must be 18 + to play at this casino and be aware that gambling can be addictive. Please read Gamble Aware. All offers, bonuses and promotions mentioned here are for new customers only.

Introduction

Wink Slots has been in business since January 2016 and is a sister site to the famous Wink Bingo, which is frequently advertised on TV. Both sites are operated by gaming giant 888.

Bingo is a crowded gaming space, and there are plenty of slot sites around too, so the Wink logo is used to good effect to try to build brand loyalty. There’s a Wink TV button on the front screen, and clicking on this loads a YouTube reel of TV ads aimed at both men and women.

Negatives

At Slots Temple, we want to be transparent with our readers, so we always include the negative aspects of any casino we review up front. So, here are some of the potential issues that you might find with Wink Slots:

• Selection of slot studios is quite small
• Site design is a little bit old-fashioned
• UKGC Breach: 888, which operates Wink Slots, was fined £9.4 million for failure to comply with social responsibility codes and AML requirements. Since then, the company has worked with the UKGC to take corrective steps to address the issues.

Software

It would be great if Wink Slots had a “view by software company” option because many slots players follow certain gaming companies and are keen to see what new slots they’re publishing. You’ll need to recognise your favourites by title, although the site has games from all of the top producers – Bally, Eyecon, 888, OpenBet, IGT, PariPlay, SkillonNet, WMS, Barcrest and Netent.

The gaming software working away under all of these is Dragonfish, which is owned by 888, the company that owns the “Wink” gaming brand.

Games

Wink has got more than 200 of these, and lots of the all-time favourites are here – Guns n Roses, Amazon Queen, Twin Spin, Starburst, Cleopatra and Gonzo’s Quest, to name but a few. From the tooth-achingly sweet Sugar Train to the winsome Fluffy Favourites, the site also caters to those with a softer side. Wink seem to have gone out of their way to provide variety, so there’s pretty much every style of slot, from vintage classics to mega action video slots.

New slots are highlighted, which is great for regular players who are waiting for the release of a new title from their favourite gaming house. Free spins aren’t neglected either – unlike those mean sites that don’t have any free spins. Just click on the Slots menu and you get the Free Spins options, which are pretty good and include some favourite titles such as Rainbow Riches and Amazon Queen. And also the slot with the best game title ever – Ooh Ah Dracula.

There are also Mega Fortune and Hall of Gods which are video-based, with three jackpots each. Mega Fortune has rapid, major and mega jackpots. Hall of Gods has mini, midi and mega jackpots. The mega jackpots are both shared with other sites.

Mobile Product & App

Wink claims to be the number one slot site for mobiles. It has an Apple app available from the App Store and an Android one available via Google Play.

On the Google Play side, installs are pretty low – up to 10,000 on the Android version. Reviews show people either having problems and getting frustrated or getting it installed without any problem and loving it. For iPhones and iPads you’ll need iOS 8.0 or later. Apparently, a new update has stopped the app from crashing occasionally. As for Windows phones – no mention on the Wink Slots site, so we have to assume that they’re not supported.

Live Casino

Roulette, blackjack, Keno, baccarat and poker are all available. The Live Casino has several different types of roulette, including immersive roulette. When it comes to live poker, there’s the ubiquitous Hold’em, along with Caribbean Stud and three-card poker. That’s a decent selection but not great. It’s clear that 888 doesn’t want to supply the kind of live casino action that it has on other sites, with a greater variety of games. The live casino titles are definitely a sideshow to the main slots orientation of the site.

Speed baccarat, baccarat squeeze and baccarat controlled squeeze are all available. Baccarat squeeze is a version of baccarat where the dealer slowly reveals the card – there’s a ritual to it which many players love. There’s also dreamcatcher, where a giant multi-coloured wheel is spun, and you can bet on numbers coming up.

However, the site doesn’t have any of the popular oriental casino titles like Sic Bo.

Banking

Wink Slots will let you pay pretty much any way you choose. There are the usual major  debit cards, plus the internet payment companies. MasterCard, PayPal, Neteller, Paysafe, Visa and Enteropay are all available. You have to use a debit card in your own name to make a deposit. Minimum deposit is £10.

Bitcoin and Ethereum aren’t accepted yet, but it’s surely only a matter of time! Security is SSL, which is a high-security way of transferring money. You can also ring Wink Slots to make a deposit. You can play straight away once you deposit.

Withdrawal Times at Wink Slots

There’s a fairly complicated process of paying withdrawals back on to each card that you made a deposit with. Each card you use to deposit has what is called a “Transaction Balance” that is used first to pay back on to the cards. You may also have (from winnings) a Withdrawal Balance, and this can be paid to any card or provider that you have used in the past four months. Note that some Visa and Mastercard cards are acceptable for deposits, but Wink Slots can’t pay withdrawals on to them. Nor do they offer withdrawals to Paysafe accounts.

Customers should be aware that jackpot prizes aren’t paid instantly. The terms and conditions state that “Progressive Instant Win or Casino Jackpot Winnings” attract a payment of 20% of the total in the first month, then 23 equal instalments of the rest over the next nearly two years. Not something that is stated very prominently elsewhere! It’s not entirely clear whether this refers to Slot jackpots, but presumably it does.

Note that Mega Fortune and Hall of Gods have their own conditions in the terms and conditions section.

Withdrawal time is 4-7 business days for `

#]debit cards, 3-5 days for UK MasterCards and 4-5 days for PayPal. Minimum withdrawal amount is £10. See the bonuses section below for more information on withdrawing bonuses.

Support

Surprisingly, there’s no chat feature on the site. Yet there are a whole lot of rules about chat in the terms and conditions, so maybe this is something that Wink will be adding later.
However, there’s a free phone helpline available from 9am to 1am every day of the week and an email form with a response promised within 72 hours.

Responsible Gambling

Although the company is registered in Gibraltar, it also has full registration with the UK Gambling Commission. It’s quite an eye-opener to click on the Gambling Commission logo on the Wink Slots site and then look at the number of gaming sites that 888 owns and operates, including lots of famous names.

They also have a logo that clicks straight through to Gamcare, an organisation which offers support for problem gamblers, including a helpline and forum. There’s also a link to the National Gambling Helpline, which offers live online chat and also offers help over the phone.

There’s information on the Wink Slots site about problem gambling, and the site allows users to self-limit by setting daily, weekly or monthly limits on the amount they deposit. People with a gambling problem can also exclude themselves from the site.

Security

According to Wink, their security measures include intrusion prevention and firewalls, encryption, authentication and access control. They also run internal and external audit tests.

The EU has much tougher rules on data protection than some other countries. Users should be aware that the terms and conditions of use say that you consent to your personal information being transferred or stored outside the EU. Wink says that if this happens it will ensure a similar level of protection for your information as you would have within the EU.

They also have the usual privacy policy. As with all privacy policies, it clearly and fairly explains that you don’t have much.

Fairness and Legitimacy

Wink Slots is certified by eCOGRA, who check sites to make sure that they are treating customers fairly. Sites that have the certification must have demonstrated that the gaming is fair, the operator is honest and responsible, players are protected and deposits are held safely. So that’s a good thing – although it only applies to UK players.

The site uses random number generators to ensure valid results on their slots, and they test any titles built by other companies to ensure that they are really random and have the promised payback to players. As a user you can view a log of your results or get them from customer support to check winnings, bonuses, deposits and withdrawals.

Wink Slots Welcome Bonus

The Welcome Bonus changes quite frequently, and we'll always provide you with the most up-to-date offer from Wink Slots.

Wink Slots No Deposit Bonus

On occassion, Wink Slots provides no deposit bonuses for players. We'll always let you know when one is available.

Bonus Codes, Vouchers and Promo Codes

There are promo codes, which you can see when you access the site.