Duelz Casino Review - Mobile, Live Casino, Banking & Bonuses

Review

Introduction

Duelz Casino opened in 2018 and has been offering up top slots and casino games to its global community of players ever since. Duelz is owned by SuprNation and provides an innovative platform that gives all its players a unique experience, with many of its fans calling it one of the best slot casinos around. Our review covers all the essential features to see if that claim is valid.

Duelz has obtained various licenses, including one from the professional MGA organization, so you get the fairest and safest gameplay. It has also been fully developed as a mobile-first design. Playing on the move has never been more popular, and this cleverly designed casino site ensures the optimum playing experience wherever you are. Let’s dig deeper and see what the creative Duelz Casino team has put together for you.

Negatives 

See below for the key points in which we think Duelz Casino falls down slightly. No online casino is perfect after all:

• No phone support for customers to reach
• Some fees attached to deposit methods
• No dedicated mobile casino app

Slot Selection

The Duelz Casino design focuses on gamification and making the whole experience as fun and engaging as possible. There are hundreds of games to choose from with a wide range of experiences to enjoy in the Duelz lobby.

Duelz Casino is, first and foremost, a slots casino. There are megaways titles, drops and wins games, jackpot games, table games, and a live casino for you to explore. The Duelz Casino slots section is clearly displayed with categories for top picks, new games, slots games, and much more, so you can easily navigate to the type of slot you want to play.

Unsurprisingly, Duelz has teamed up with some of the biggest names in software development to deliver its range of games. Just some of the studios supplying games to Duelz Casino consist of:

• NetEnt
• Play’n Go
• Evolution Gaming
• Pragmatic Play
• Microgaming
• Scientific Games
• Big Time Gaming
• Red Tiger

A Constant Flow of New Releases

All the game providers listed above ensures one simple fact that helps to keep your casino entertainment fresh and engaging all through the year. That fact is the constant flow of new slot games. You can expect to find numerous new titles from all the top providers, which means you can keep up to date with all the latest slot technology and features at Duelz.

Site Design

We previously touched on the fact the Duelz Casino site has been engineered with mobiles in mind, so you will have a seamless experience whatever device you use. The casino is user-friendly, concisely organized in logical grids, and players can filter by game type.

• Duelz Casino does a great job picking out popular games if you ever need recommendations or a point in the right direction.

The casino is fantasy-themed, and there’s a two-headed rabbit that makes an appearance in the background every now and then. It can be slightly alarming the closer it gets to the foreground of your screen. Still, it certainly adds to the unique qualities available at Duelz.

The left-hand navigation clearly displays links to games, promotions, language selection, and a list of customer service options. The rest of the display is dedicated entirely to the casino and games. Overall, it has done an excellent job of ensuring an uncluttered and fresh display.

Bonuses

The Duelz Casino promotions page displays the promotions and slot bonuses that are currently available to players. Details around the new customer welcome package can be found here. It typically consists of a first-time deposit bonus as well as Duelz Casino free spins.

Wagering requirements tend to be reasonably generous to new players, usually around the 45x mark (30x deposit and bonus for the welcome offer), and there are time limits on how long your free spins will be available. The minimum and maximum deposit matches are generally very versatile. As a general rule, the Duelz Casino bonuses should suit almost every player.

Duelz Casino also runs cashback promotions where players can recoup some of their money each week. This is based on your net spend, and you should make sure you check the terms and conditions to see the timeframe these offers apply to avoid any disappointment.

Duelz Casino No Deposit Bonus

We know that no deposit bonuses are highly sought after by the online community. However, Duelz Casino does not currently provide them. This, of course, can change, and we will bring you right up to speed should there be any movement.

Loyalty Scheme

Duelz Casino does not provide a traditional VIP program like many other casinos. However, players can still rack up points and participate in ‘player duels,’ which lifts their HP and status. With this lift in stats, your “casino character” has more chance of striking opponents down in duels. Some of the rewards on offer include:

• League cash prizes
• Duelz Casino Free Spins
• Daily Duelz Casino bonus offers
• Cash Drops

Banking at Duelz Casino

You want to make sure that a casino has a wide range of banking options. You’ll be pleased to know that Duelz Casino provides a range of popular payment options for deposits and withdrawals.

Deposit Methods

There’s a wide range of options when it comes to deposits at Duelz Casino. You can deposit using a prepaid card, a traditional bank card, or an e-wallet. A complete list of options can be found on the payment page on the website. Minimum and maximum deposits are favourable, but there are fees on some deposit options, so check the banking page first.

Withdrawal Methods

There’s also an abundance of options when it comes to withdrawing your balance. You can opt for the popular MasterCard or VISA options or go with one of the handy e-wallets. Although minimum and maximum limits vary, there are no fees for withdrawing your winnings. Yet, it’s always worth checking the site's latest terms and conditions for the finer details.

Withdrawal times

The speed at which your balance can be withdrawn back into your bank account depends on the method used for your withdrawal. Many options are instant, so the money is immediately back in your account. However, some are much slower. Duelz Casino commits to ensuring that all funds are back with you within four working days of your withdrawal request.

Ease of use when banking at Duelz Casino

Duelz Casino provides a direct banking experience for its UK players. There is an excellent selection of deposit and withdrawal methods.

The minimum and maximum deposits and withdrawals are flexible, so it really is a platform that should suit almost every type and level of player. Just remember that there are fees when using some of the deposit methods.

Responsible Gambling

Duelz Casino takes its responsibility seriously when it comes to responsible gambling. There’s a dedicated area of the site where you can learn all about the features and options available to players to help them stay in control.

Time Limits

In the responsible gaming section of the sidebar navigation, you can set your own time limit. This prevents you from being online for more than your chosen time period. It can be selected at a daily, weekly, or monthly level so you can adopt a strategy around your playing style.

Reality Checks

Upon signing up for a Duelz Casino account, you will be automatically asked to set your reality check time limit. The reality check feature is handy for players to stay in control of their limits. At whatever interval you set, a reminder of how long you have been playing online will appear on the screen. This can be set to 15, 30, or 60-minute intervals.

Auditing and testing

We couldn’t locate any specific information about how the site is audited and tested. However, while it would be better to state this clearly somewhere on the website. There is no concern that the games at Duelz Casino aren’t 100% fair, as it has already been granted multiple licenses from respected gambling authorities that all take gaming fairness very seriously.

Customer Support

Duelz Casino provides 24/7 live chat to its customers. This is always particularly useful for players in the UK as you don’t have to adjust to any time difference for European-based support agents. There is also the option of reaching out to an email support team, although this isn’t as efficient.

• Take note that you need to be logged in to access all these support features.

From our experience, the response times were quick, and the team was knowledgeable and friendly. Once you log in, there’s also a convenient FAQs page, providing answers to the most basic queries, so it is always worth checking that out before reaching out to the support team.

Is Duelz Casino Legit?

We understand the importance of playing at a legitimate casino, so we have made our routine checks of crucial security elements at Duelz Casino, and the results were positive.

Licensing

Duelz Casino has obtained several gambling licenses. It currently owns licenses from the Maltese Gaming Authority, Swedish Gambling Authority, and the United Kingdom Gambling Commission - three of the most renowned regulators in the industry.

Casino Owner

Duelz Casino is owned by SuprNation, which manages the business out of their HQ in Malta. SuprNation has acquired a small portfolio of online casinos since it was established in 2015.

Other Well-Known Casinos From SuprNation

SuprNation has acquired a small group of online casinos. As well as ownership of Duelz Casino, SuprNation also owns Voodoo Dreams Casino and NYSpins casino.

Game Testing

There doesn’t seem to be any official recognition of Duelz Casino’s game testing authority. However, the fact it has games from top developers and holds the official licenses mentioned above ensures that the games are fair.

Are the RTP’s of Individual Games Easy to Find?

Locating the RTP’s for specific games at Duelz Casino is straightforward. Once you have chosen and opened your desired game, you are presented with a game screen with a little information button (i) (or burger menu button) in the bottom corner. If you click on this and then click through the slides, you will find all the information about that game's RTP.

What Security Measures Are in Place to Keep Players Safe?

Dreamz Casino has incorporated several primary security measures for its players to ensure ultimate safety. The key features consist of:

• Several licenses from the highest-rated gaming authorities.
• A high-level SSL encryption certificate to protect all your personal data.
• A series of responsible gambling tools that help you stay in control and on top of your gaming.

What Do Players Have to Say About Duelz Casino?

The unique theme and loyalty scheme available at Duelz Casino has been really well received by the gaming community. In a world of many similar casinos, it offers something genuinely different. The mobile-focused website has also been a huge hit, delivering a smooth and fluid user experience no matter where you are.

A few players have commented that the lack of a dedicated app is slightly disappointing. However, our mobile website experience would suggest there is no real need for a separate app. Lastly, the presence of fees when using popular deposit methods is a letdown, which will hopefully get fixed soon.